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Summary of reviewsHotel Pousada Casacolina in Buzios garners strong positive feedback from its guests, particularly for its prime location and hospitable staff. Positioned close to Geribá Beach and within walking distance of Ferradurinha Beach, the hotel offers spectacular views and a serene ambiance. Many guests appreciate the quiet, safe and beautifully maintained neighborhood, making it an ideal spot for a restful stay.
The breakfast receives mixed reviews, but it is generally praised for its ample and delicious selections of fruits, cakes and natural juices. The staff's friendliness adds to the positive breakfast experience, even though some guests suggest more variety and better organization.
Dinner at Hotel Pousada Casacolina is applauded for its good quality, tasty and plentiful food, especially within the half-board package. However, a limited variety and repetitive menu options have been noted, calling for more diversity and improved service.
The rooms offer a comfortable and spacious stay with many guests highlighting modern updates and satisfactory cleanliness. Nonetheless, some maintenance issues, such as leaking faucets and outdated fixtures, have been pointed out. Bedding receives mixed feedback with most guests finding it comfortable but some reporting old and uncomfortable mattresses.
Cleanliness within the hotel shows inconsistent feedback. While many guests praise the cleanliness of rooms, common areas and pools, others express concerns over murky pool water, dirty showers and infrequent towel changes.
The staff at Hotel Pousada Casacolina is highly commended for their helpfulness, kindness and attentive service with several employees receiving individual praises. Their professionalism and dedication significantly enhance the guest experience despite occasional facility-related inconveniences.
The gym stands out as a modern, well-equipped and charming facility, complementing the picturesque views and inviting pools. The pool area itself receives high acclaim, particularly for its heated and infinity pools, which provide breathtaking views and a relaxing atmosphere.
In summary, Hotel Pousada Casacolina offers an enjoyable stay with excellent location, friendly staff and commendable amenities such as the gym and pools. While there are areas for improvement in room maintenance, breakfast variety and cleanliness, the overall guest experience remains positive. Show more
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Categories
Hotel for Honeymoon
This hotel offers comfortable accommodations and a relaxing atmosphere. Its proximity to Geribá Beach makes it a convenient and enjoyable choice for honeymooners seeking a beach getaway.
Family Friendly Hotel
Located in Geribá, this pousada offers a relaxed atmosphere suitable for families. It features comfortable accommodations and is close to the beach.
Romantic Hotel
Located in Colinas de Geribá, this hotel provides a comfortable and tranquil environment. Its serene location and amenities make it suitable for a relaxing romantic stay.
Hotel with Heated Pool
This hotel offers a heated pool and provides activities such as diving, canoeing, and hiking. It is surrounded by a garden and tropical garden.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Parking
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard Double RoomThe rooftop pool is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a dining area as well as garden views. The unit has 1 bed.
Standard Triple RoomThis triple room features a rooftop pool. Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, a private entrance, a minibar, a dining area as well as garden views. The unit has 2 beds.
Superior Quadruple RoomThe rooftop pool is a top feature of this quadruple room. This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 3 beds.
Superior Double RoomThis double room provides a rooftop pool. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.
Superior Triple RoomGuests will have a special experience as this triple room provides a rooftop pool. Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a private entrance, a minibar, a dining area as well as sea views. The unit offers 2 beds.
Standard Family RoomGuests will have a special experience as this family room offers a rooftop pool. This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 4 beds.
Double Room with PatioGuests will have a special experience as the double room provides a rooftop pool. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
Quadruple RoomThis quadruple room's standout feature is the rooftop pool. Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a private entrance, a minibar, a dining area as well as garden views. The unit has 3 beds.
Suite with Spa BathThe rooftop pool and hot tub are the special features of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony with sea views, this suite also provides a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.
Comfort Triple RoomThis triple room features a rooftop pool. This air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.
Superior Family RoomGuests will have a special experience as this family room offers a rooftop pool. This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 4 beds.
Deluxe Double Room with Sea ViewThe rooftop pool is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a dining area as well as lake views. The unit has 1 bed.
Deluxe Suite with Spa BathThis suite features a rooftop pool and a hot tub. Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with sea views, this suite also features a minibar and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Hotel Pousada Casacolina in Buzios boasts a prime location with a wealth of positive attributes highlighted by its guests. Situated close to Geribá Beach, one of the main attractions, the inn offers beautiful, almost spectacular views from various vantage points, including an infinity pool known for its serene ambiance and stunning sunsets. The location is described as quiet and safe, providing tranquility for a restful stay while being conveniently close to parking.
The surrounding neighborhood is calm, ensuring a peaceful night's sleep and the hotel's placement on a slight incline affords remarkable panoramic views. Guests can enjoy the nearby beaches of Geribá and Ferradurinha with easy, walkable distances ensuring accessibility despite the incline.
The environment of the hotel is frequently praised for its beauty with well-maintained landscapes contributing to the overall visual appeal. Location-wise, it's considered perfect or near-perfect by many, combining accessibility with a peaceful atmosphere.
In sum, Hotel Pousada Casacolina scores highly on location among its visitors, combining the allure of proximity to key beaches with excellent views and tranquillity.
Breakfast
The breakfast experience at Hotel Pousada Casacolina receives varied feedback from guests. Many visitors appreciate the plentiful and delicious options available, highlighting an abundant selection of fruits, cakes and natural juices. Some describe the breakfast as spectacular with good quality standards and well-prepared dishes. The service is generally praised with guests noting the friendliness of staff and the tasty, satisfying meals provided.
However, several guests express concerns about the lack of variety and repetitiveness of the breakfast menu, suggesting that more options, such as whole grain bread and different cheeses, could enhance the dining experience. Some guests also found the breakfast area too small for the number of guests, leading to occasional disorganization and delays. Issues with product freshness and storage were noted with some mentioning spoiled items like fruits and cold cuts.
While the breakfast is well-received by many for its quality and taste, the need for better organization and more diverse offerings is evident. Overall, the breakfast at Hotel Pousada Casacolina is seen as a good start to the day with room for improvement in certain areas.
Dinner
At Hotel Pousada Casacolina, the dining experience presents a mix of highlights and areas for improvement, particularly at dinnertime. Predominantly, guests have praised the food served, often describing it as very good, well-seasoned, tasty and abundant. Many found the meals to be worthwhile when opting for the half-board package that includes breakfast and dinner, where the included dinner features a dish of the day plus a drink and dessert.
However, some guests have noted that the dinner menu has a limited variety with few meal options and limited fish selections initially. This was positively addressed when brought to the attention of the staff, resulting in improved meals. Despite this, there were consistent comments regarding the menu lacking diversity and some dishes being repeated, particularly meat, chicken and pasta/gnocchi.
The service in the restaurant during the evening has received mixed feedback with some pointing out long waiting times and less than desired service quality, which detracted from the otherwise pleasant dining experience.
All in all, while the quality and taste of the food itself were frequently applauded, the variety and service aspects present areas where there is room for enhancement.
Rooms
Hotel Pousada Casacolina offers a mix of positive and some less favorable aspects regarding its rooms. Guests often highlight the comfort and spaciousness of many rooms with several specifically noting that their stay exceeded expectations. The luxury rooms are frequently praised for their comfort, modern updates and excellent working conditions. Additionally, the rooms often come with pleasant views and the overall cleanliness is generally noted to be satisfactory with daily cleaning routines.
However, there are some areas needing attention. Several reviews mention that certain rooms require maintenance with issues ranging from leaking faucets to outdated bathroom fixtures. A few guests expressed dissatisfaction with old mattresses and bedding, as well as occasional mold problems. Room configurations vary and while many find the rooms spacious, others have encountered cramped bathrooms or rooms needing modernization.
Guidance to rooms can be insufficient and there are frequent comments on the numerous stairs in the facility. Despite these drawbacks, the inn is appreciated for its beautiful pools, gym and the picturesque location.
In summary, while many guests had an enjoyable experience with comfortable, spacious and clean rooms, there are sporadic concerns about maintenance and room conditions that the hotel could address to improve overall guest satisfaction.
Beds
Hotel Pousada Casacolina offers a mixed experience when it comes to bedding. The majority of guests have highlighted the comfort of the bed with many describing the beds as very comfortable or even super comfortable. Several reviews spared special mention for both the bed and pillows being quite comfortable, contributing to a pleasant sleep experience.
However, not all feedback is positive. Some guests noted that the mattresses were old and either too soft or uncomfortable, causing issues like leaving them curved when lying down. Additionally, there were comments about the bed sizes with some being notably small and falling short of standard dimensions like king or queen size. Problems extended beyond just the mattresses; some beds were reported as noisy and creaky and there were incidents of rips and holes in the bed linen, which detracted from the overall experience.
Despite these drawbacks, the general consensus leans towards the beds being clean and comfortable, which suggests a decent level of satisfaction among guests regarding their sleep quality.
Cleanliness
Hotel Pousada Casacolina presents a mixed picture when it comes to cleanliness. While many guests appreciate the spacious and very clean rooms, noting the pleasant smell of cleanliness and organization, there are significant issues reported. Common areas and pools have been described as dirty with some even noting murky water. Bathrooms, especially those by the pool and within rooms, often had unpleasant odors and lacked toilet paper, contributing to a sense of uncleanliness. Reports of sticky floors and dirty showers further highlight the inconsistencies in the hotel's sanitation efforts. Although some visitors praise impeccable cleanliness and excellent upkeep in certain areas, many point out the insufficient cleaning frequency, damp towels due to infrequent changes and maintenance issues. Therefore, while some guests find cleanliness satisfactory, others believe there is considerable room for improvement to ensure a comfortable stay.
Staff
Hotel Pousada Casacolina is widely praised for its outstanding staff, who are frequently described as very helpful, extremely kind and attentive. Guests particularly appreciate the close attention and friendliness displayed by the team, making their stay more comfortable and enjoyable. Employees like Helen and Vanesa have been individually highlighted for their excellent service, demonstrating a high level of professionalism and dedication.
The staff's politeness and readiness to assist are consistently mentioned, contributing to a welcoming atmosphere that guests value highly. The responsiveness of employees like Luciana, who helped guests navigate payment issues, further underscores the commitment to exceptional service.
Moreover, the restaurant and reception teams receive commendations for maintaining high service standards and specific staff members, such as the breakfast attendant, are noted for their attentive and polite demeanor. Even though some reviews mention older facilities and occasional issues with cleanliness, the overwhelmingly positive feedback on the staff’s service, friendliness and helpfulness reflects a significant strength of Hotel Pousada Casacolina.
Gym
Hotel Pousada Casacolina impresses visitors with its excellent gym facilities. It's described as modern, well-equipped and charming, making it a standout feature for those looking to maintain their workout routines while traveling. Guests are enthusiastic about the gym's quality, noting it as both well-maintained and complete. It perfectly complements the picturesque views from the hotel and the inviting pools, creating a comprehensive environment for relaxation and fitness. Despite some feedback about room and bathroom maintenance, the overall amenities, especially the gym and pools, receive high praise from guests for their excellence.
Pool
Hotel Pousada Casacolina offers a delightful pool experience, garnering overwhelmingly positive feedback from guests. With two pools on the property, including an outdoor heated pool and a stunning infinity pool, the facilities cater to a range of preferences. Guests have praised the breathtaking views of the beaches from the pool area, which make for fantastic photo opportunities and provide a serene environment to relax.
The pool area is described as very pleasant and accommodating with ample outdoor space and good access. The infinity pool and heated pool are frequently highlighted, although there are a few mentions of cleaning issues that need addressing. Despite this, the overall sentiment is that the pools are wonderful with many guests appreciating the beautiful environment and lush facilities.
Casacolina’s pool area is complemented by a well-equipped gym, enhancing the overall recreational experience. The attentive staff contributes to the enjoyable atmosphere, creating a lovely setting for guests to unwind. While there are minor concerns regarding the heated pool not always functioning and occasional cleanliness lapses, the spectacular views and general ambiance of the pool area leave a lasting positive impression.
Yes, Hotel Pousada Casacolina has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hotel Pousada Casacolina.
No, Hotel Pousada Casacolina doesn't allow dogs.
Yes, parking facilities are available at Hotel Pousada Casacolina.