Graystone Lodge, part of the Ascend Hotel Collection, is consistently praised by guests for its impressive features and outstanding service. Centrally located near key attractions like the Blue Ridge Parkway, Boone, and Appalachian State University, the hotel offers a strategic base for exploration. Guests appreciate the nearby supermarket and the peaceful environment, despite being slightly removed from historic downtown, making it an ideal choice for travelers.
Visitors highlight the hotel's beautifully appointed, modern rooms, emphasizing their cleanliness, spaciousness, and comfort. The updated amenities, including a heated indoor pool, add to the overall experience. The hotel surprises guests with personal touches for special occasions, reflecting a keen attention to detail.
Breakfast at Graystone Lodge receives high marks for its variety, quality, and presentation, with many noting it as a standout feature. While there are suggestions for longer hours and more seating, the food offerings cater to diverse dietary needs and are frequently restocked by the attentive staff.
The exceptional staff plays a pivotal role in creating a welcoming atmosphere, with guests lauding their friendliness, professionalism, and willingness to assist. The housekeeping services maintain high standards of cleanliness, contributing to the positive experiences. Even amidst ongoing renovations, the exceptional service remains unwavering.
The hotel's indoor pool, despite occasional temperature fluctuations and a noted reliance on chlorine, is well-maintained and enjoyed by families. Additionally, the comfort of the beds frequently earns praise, with the cozy bedding and pillows adding to restful stays, although some guests find the beds too soft for their preference.
Overall, Graystone Lodge exceeds expectations, offering a combination of a convenient location, superior cleanliness, and outstanding customer service, making it a highly recommended choice for travelers.
Delta Hotels by Marriott Bristol is consistently praised for its ideal location, providing guests with convenient access to numerous dining and shopping options. Nestled near major highways, it offers a peaceful yet central position perfect for visiting local attractions like NASCAR events, shopping centers, and a casino. Guests highlight the hotel's clean and comfortable environment, augmented by its pet-friendly policy, making it an attractive choice for travelers seeking both convenience and relaxation.
Breakfast at the hotel is a notable highlight, with guests lauding the high quality and deliciousness of the food. They appreciate the extensive options and the made-to-order meals, praising the excellent service provided by the efficient and friendly staff. While not all room rates include breakfast, many consider the meal deals worthwhile, with reasonable pricing for those who pay separately. The breakfast area provides a welcoming atmosphere, complemented by complimentary coffee that receives positive remarks.
The dining experience, particularly dinner, is generally satisfactory, with guests enjoying the meals offered at the hotel's restaurant. The food is described as excellent and competitively priced, although some reviews note limited menu options and occasional service delays. Despite these minor drawbacks, the overall consensus points to a fulfilling dining experience.
Guests consistently commend the hotel's rooms, describing them as clean, spacious, and comfortable with modern interiors and updated amenities. The staff's friendliness and efficiency enhance the overall experience, ensuring a welcoming atmosphere and quick service. Although some guests mention minor noise from nearby interstates and the occasional absence of mini-fridges, these issues do not detract significantly from their enjoyment.
Cleanliness stands out as a key attribute of Delta Hotels by Marriott Bristol, with the establishment maintaining high standards and well-kept facilities. Guests appreciate the modern style and beautiful grounds, contributing to a restful and pleasant stay.
The hotel staff receive numerous commendations for their remarkable service and friendly demeanor. Their professionalism and readiness to accommodate guests' needs, even in emergencies, add significantly to the hotel’s appeal. This, combined with the hotel's pet-friendly nature, encourages many visitors to return.
Finally, the exceptional comfort of the beds garners significant praise. Described as incredibly soft and comfortable, these beds contribute greatly to guests' restful nights, complementing the overall inviting atmosphere of the hotel.
In summary, Delta Hotels by Marriott Bristol offers a comprehensive and enjoyable experience, combining convenience, comfort, and outstanding service, making it a top choice for visitors to the area.