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Holiday Inn Bursa - City Centre by IHG

Bursa , Ulu Mahalle Ulubatlı Hasan Bulvarı No 44 Osmangazi (Show on Map)

9.1

Excellent

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Summary of reviewsHoliday Inn Bursa - City Centre by IHG, stands out as a highly recommended accommodation in the heart of Bursa, praised primarily for its prime location. Positioned centrally, it offers easy access to a myriad of attractions, historical sites and bustling markets. Guests find the proximity to Kent Square, various shopping centers and public transportation highly convenient. The lively surroundings with numerous restaurants, cafes and shops just steps away enhance the urban experience, making it an ideal base for exploring the area.

The breakfast at the hotel garners generally favorable reviews with many appreciating the variety and quality. Although some guests suggest improvements regarding the pricing and diversity of hot dishes, the overall satisfaction remains high with terms like exceptional and wonderful often used to describe it. The dinner experience also receives praise, notably for its round-the-clock service, reasonable prices and delicious offerings like shawarma and kebab.

The rooms are highlighted for their cleanliness and modern, comfortable furnishings with effective air conditioning and pleasant views. However, mentions of smaller room sizes and occasional noise issues are noted. Despite these minor critiques, room upgrades, cozy atmosphere and daily cleaning service contribute positively to the guest experience.

Cleanliness is a recurrent praise with meticulous attention in both public and private spaces. The hotel maintains high hygiene standards that enhance guest comfort and provide a sense of luxury.

The staff at Holiday Inn Bursa - City Centre earn accolades for their friendliness, professionalism and efficiency, significantly enhancing guests’ experiences. Notable mentions include specific staff members for their courteous and respectful service. The seamless check-in and check-out process, fluency in English and prompt response to requests are frequently highlighted. The valet parking and helpful parking guards also add to the overall positive impression.

Free Wi-Fi is generally reliable and efficient, although some guests report needing to log in repeatedly after periods of inactivity.

While the gym receives some criticism for its size and limited facilities, it still offers basic fitness amenities that are appreciated by guests.

Parking options are mixed with some guests finding the parking spaces narrow and the lot crowded. Despite these limitations, the free valet service and secure parking are beneficial features.

Family travelers find the hotel accommodating with family rooms and a family-friendly atmosphere. The helpful staff and convenient location near key attractions make it a recommended choice for family trips.

The beds receive mixed feedback with many guests finding them comfortable and conducive to a good night's sleep. However, some guests note issues with comfort and condition, suggesting room for improvement.

Overall, while being a four-star establishment, many guests believe the service provided surpasses expectations for this rating with exceptional cleanliness and staff service being particularly commended. The high level of service makes Holiday Inn Bursa - City Centre a standout choice for both leisure and business travelers.
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Hotel for Honeymoon

The hotel is praised for providing beautifully decorated rooms with a romantic touch. The ambiance is serene, and the staff offers dedicated service, making it ideal for honeymooners.

Family Friendly Hotel

Offers family rooms and suites with extra space. Provides amenities like cribs and high chairs upon request. Has a kids' menu in the restaurant.

Romantic Hotel

Located in the city center, it provides easy access to various attractions, making it convenient for couples to explore. The comfortable accommodations and quality service contribute to a pleasant stay.

Business Hotel

Located in the center of Bursa, this Holiday Inn is close to the metro, shopping mall, and tram station. The hotel provides easy access to business venues and offers modern, clean facilities.

Hotel with Parking

The hotel provides free parking, which is seen as a significant benefit. Many guests appreciate the valet parking service, describing it as excellent and helpful with friendly parking guards making the experience pleasant. The convenience and accessibility of parking, including underground and secure options, are also frequently mentioned.

EV charging stations

Hotel with Gym

Offers a fitness environment, catering to guests who want to maintain their workout routine while traveling. Provides essential fitness facilities for a convenient stay.

4-Star Hotel

This hotel is located in the city center and provides convenient access to local attractions. It is a modern hotel with well-equipped rooms and facilities, suitable for both leisure and business travelers.

Hotel with EV Charging Stations

Accessible Hotel

Room Types

Standard Twin Room with City View Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

Standard Queen Room with Balcony This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.

Standard Room Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.

Premium King Room with Sofa Bed Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Queen Room - Non-Smoking Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 2 beds.

Twin Room with Terrace - Non-Smoking This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.

Executive Queen Room - Non-Smoking Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Premium Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

Premium King Room with City View - Smoking Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Standard Queen Room with City View Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Standard Queen Room with City View - Smoking Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.

Executive Room - Smoking Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Twin Room - Smoking Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

Premium King Room with Single Sofa Bed and City View Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Standard Queen Room with Mountain View - Smoking Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.

About Holiday Inn Bursa - City Centre by IHG

License: 14365

Guest Reviews

9.1

Excellent

Location

Holiday Inn Bursa - City Centre by IHG, enjoys a prime location that is highly praised by guests. Positioned in the heart of Bursa, this hotel is centrally located, providing easy access to a myriad of services, tourist attractions and entertainment options. The bustling city center, historical sites and vibrant markets are all within close proximity, making it an ideal base for exploring the area.

The hotel is conveniently situated near Kent Square and multiple shopping centers with many reviews highlighting the convenience of having a major mall just across the street. Guests appreciate the ease of access to public transportation with tram and bus stations nearby, making it simple to navigate the city. For those traveling by car, the hotel's strategic location and available parking are noted as distinct advantages.

Proximity to well-known landmarks such as the Ulu Cami and covered markets adds to the appeal, making it easy to visit these popular spots on foot. The area around the hotel is lively with numerous restaurants, cafes and shops just steps away, providing a rich urban experience right at guests' fingertips.

The hotel itself is frequently described as clean and modern with a comfortable atmosphere and attentive staff, enhancing the overall stay. The combination of an excellent location, accessible amenities and high standards of service makes Holiday Inn Bursa - City Centre a noteworthy choice for travelers seeking convenience and comfort in Bursa.

Breakfast

At Holiday Inn Bursa - City Centre, guests have a generally positive experience when it comes to breakfast. Many reviews highlight the variety and quality of the breakfast spread, describing it as excellent, diverse and delicious. Descriptive terms such as exceptional, wonderful and amazing frequently appear, indicating high satisfaction levels. Guests appreciate the range of options available, including special views to enjoy complimentary coffee and omelettes made to order.

However, some guests feel that the breakfast could be improved, especially considering its high price relative to the variety offered. Several reviews mention that the breakfast spread is somewhat limited and could benefit from more hot dishes and main courses. Despite these critiques, the breakfast remains a notable feature, praised for its cleanliness and the attentiveness of the staff.

Overall, while the breakfast at Holiday Inn Bursa - City Centre is largely described in favorable terms, some guests suggest that an increase in variety and a reconsideration of pricing could enhance the experience further.

Dinner

The dinner experience at Holiday Inn Bursa - City Centre by IHG, generally receives positive remarks from guests. The hotel's restaurant offers an a la carte dinner with clean and delicious food, which includes popular dishes like shawarma, Alexandrian kebab and kefta. The restaurant is open 24 hours, making it convenient for late-night dining or a quick meal at any time. Moreover, the food is not only flavorful but also reasonably priced when ordered directly from the restaurant rather than included with a reservation.

While some guests found the menu and dinner options not to their liking, others praised the overall dining experience as excellent, highlighting the quality and taste of the food served. The rooftop cafe adds a pleasant dining atmosphere, complementing the tasty meals offered. Despite a few criticisms, the positive mentions and the benefits of having round-the-clock meal service contribute to a favorable dining impression at this hotel.

Rooms

Holiday Inn Bursa - City Centre by IHG, has received a mixture of feedback regarding its rooms. Guests consistently praised the cleanliness, noting that rooms are exceptionally clean and well-maintained. Many highlighted the comfort and modern furnishings with the air conditioning being particularly effective. The rooms were also described as cozy and comfortable with excellent amenities and pleasant views, some even facing the city.

However, the feedback also pointed out several areas for improvement. A significant number of reviews mentioned that the rooms tend to be on the smaller side, which could be a drawback for families or those staying longer. There were also mentions of the room temperature being too warm in the winter and occasional noise issues, either from the main street or due to inadequate soundproofing between rooms and the corridor.

Despite these minor issues, several guests appreciated the frequent room upgrades, which often addressed concerns about room size. The balcony views, good heating and daily cleaning service were additional positives that enhanced the overall stay. For short visits or guests traveling alone or in pairs, the room sizes seemed adequate, making it a comfortable and clean choice in the heart of Bursa.

Beds

The beds at Holiday Inn Bursa - City Centre by IHG, have received mixed reviews from guests. On the positive side, many visitors have described the beds as comfortable with some even highlighting them as very comfortable or extremely comfortable. Several guests appreciated the clean and cozy environment, noting that the beds, along with the blankets and pillows, contributed to a good night's sleep. Some guests particularly enjoyed the softness of the beds and found them to be of good quality.

However, not all feedback was favorable. A number of guests reported issues with the comfort and condition of the beds with several describing them as uncomfortable and in need of replacement. Some found the mattresses too soft or overused, while others mentioned that the beds were narrow or too small. A few guests also pointed out specific problems such as the double mattress setup and the softness of the mattresses being a drawback.

Overall, while many guests found the beds at this hotel to be a highlight of their stay, there is evidently room for improvement to ensure a consistently pleasant sleeping experience for all visitors.

Cleanliness

Holiday Inn Bursa - City Centre upholds a high standard of cleanliness, consistently praised across numerous reviews. Guests frequently mention the hotel's pristine condition with rooms and bathrooms being spotless and well-maintained. The hotel takes significant steps in ensuring hygiene, including packaging towels and ensuring top-tier sanitization, which many guests appreciate. The overall cleanliness of the hotel is often described as exceptional with meticulous attention to detail noted in both public areas and private spaces. Guests find the facilities not only clean but also luxurious and well-organized, contributing to a very comfortable stay. The regular and thorough cleaning routines, along with a tidy and serene atmosphere, are recurring themes in the feedback. Additionally, the hotel's central location adds to its appeal, making it both a strategically convenient and clean choice for visitors. Despite a few remarks suggesting room for improvement in cleaning services, the overwhelming sentiment reflects a hotel that deeply values and maintains high cleanliness standards.

Staff

Holiday Inn Bursa - City Centre by IHG, boasts an exceptional team of staff members who consistently impress guests with their friendliness, helpfulness and professionalism. The personnel are described as very cooperative, polite and respectful, always displaying a welcoming attitude. Standout mentions go to several staff members, particularly Mr. Khalid, whose assistance and warm hospitality are frequently highlighted.

Guests appreciate the fluent English-speaking staff, making communication smooth and effortless. The reception team receives commendations for their courteous and respectful behavior, ensuring a seamless check-in and check-out process. Specific individuals like Nihat and the restaurant staff are praised for being very attentive, cooperative and keen to serve.

The hotel's service goes beyond expectations with meticulous attention to cleanliness and sanitization. The entire team is noted for their quick response to requests, ensuring guest comfort and satisfaction. Valet parking services and the excellent behavior of the parking guards contribute to the overall positive experience.

Management's support and the staff's dedication to providing high-quality service are evident, making every guest feel truly appreciated. The courteous and professional conduct of the staff adds to the hotel's charm with many guests expressing their intention to revisit due to the great hospitality experienced.

Overall, the staff's friendly demeanor, efficient service and willingness to go beyond their duties create a welcoming environment, making Holiday Inn Bursa - City Centre a standout choice for visitors.

Wi-Fi

The Holiday Inn Bursa - City Centre by IHG, generally receives positive feedback regarding its Wi-Fi. Guests frequently commend the strong and efficient internet connection, noting that it performs better than that of many other hotels. Despite these positive remarks, some guests have experienced occasional issues, such as the need to log in repeatedly after short periods of inactivity or when returning to the hotel. Overall, the Wi-Fi receives good reviews, contributing to the hotel's reputation for excellent facilities and services, including a standout breakfast and restaurant experience.

Gym

The gym at Holiday Inn Bursa - City Centre is equipped with basic fitness amenities, including a treadmill and dumbbells. Some reviews mention that the size of the fitness center is quite small and it lacks some expected facilities such as a bar, swimming pool, jacuzzi and sauna. Additionally, there are remarks about the need for maintenance and the gym not meeting guests' expectations based on the photos. Overall, while the hotel provides a space for fitness, the gym could benefit from enhancements and better upkeep.

Parking

Holiday Inn Bursa - City Centre by IHG, offers a range of parking options that have received mixed feedback from guests. On the positive side, the hotel provides free parking, which is seen as a significant benefit. Many guests appreciated the valet parking service, describing it as excellent, very good and helpful with friendly parking guards making the experience pleasant. The convenience and accessibility of parking, including underground and secure options, were also frequently mentioned.

However, some visitors noted that the parking spaces were rather narrow and the parking lot itself somewhat small and crowded at times. There were limited parking spaces available, which occasionally meant that cars needed to park further from the hotel. Despite these drawbacks, the presence of valet and private parking services was generally well-received, adding a level of convenience for guests. Overall, while the parking facilities at Holiday Inn Bursa - City Centre have their limitations, the free valet and secure options contribute positively to the guest experience.

Family

Families traveling to Bursa will find the Holiday Inn Bursa - City Centre by IHG, to be a comfortable and convenient option. This hotel proves to be an excellent choice for families, offering family rooms that can accommodate up to four people. Although some reviewers mentioned the room size may feel small for families, the overall sentiment remains positive regarding the hotel's family-friendly environment.

Holiday Inn Bursa's location is particularly praised, being close to key attractions such as shopping malls, including Marka Mall, which enhances the convenience for families looking to explore the area. The family-friendly ambiance is further supported by the hotel's helpful and accommodating staff, who are noted for their capabilities in both English and Arabic, ensuring effective communication and service.

The hotel provides various amenities suitable for families and the staff goes out of their way to ensure children feel comfortable. Valet parking service, while noted as the only minor issue, is still recognized as helpful. Overall, this hotel comes highly recommended for family trips, offering a welcoming and supportive atmosphere for guests of all ages.

4 Star

Holiday Inn Bursa - City Centre by IHG, has gathered praise for its impressive service quality with multiple guests believing it deserves a five-star rating rather than its current four stars. The hotel is noted for being excellent for the price and delivering services that surpass those found at other four-star establishments and even some five-star ones. Cleanliness has been consistently highlighted as one of its strengths, aligning well with four-star expectations.

Despite some opinions that the price per night is excessive for a four-star rating, many guests consider the facilities and service to justify this cost. The hotel's central location in Bursa adds to its appeal, making it highly recommended among four-star options. While the breakfast received mixed reviews with some finding it lacking compared to the usual Holiday Inn standard, many other aspects of the hotel, including its facilities and overall standing, have been positively acknowledged.

Overall, the Holiday Inn Bursa - City Centre is described as a superb choice, perfectly suited to four-star hotel standards and in the eyes of many guests, deserving a five-star recognition for its outstanding service.

Business

Holiday Inn Bursa - City Centre is an excellent choice for business travelers. Its location in the city center is convenient and it offers good value for the price. The hotel boasts two business rooms tailored for professionals and many of the corner rooms are specifically designed with business needs in mind. Guests have praised the cooperative and responsive employees and highlighted the merits of quick response times. The valet parking service is particularly helpful for those with busy schedules. Despite being in a slightly noisier area, the strategic city-center position and proximity to a nearby hospital make it a prime spot for business and medical-related stays. Overall, it is considered one of the best choices for business visits, providing great value for money and a reliable experience akin to other Holiday Inn hotels.

Accessible

Holiday Inn Bursa – City Centre, an IHG Hotel, has garnered mixed reviews regarding its accessibility for guests with disabilities. On the positive side, the hotel's location is easily accessible, being close to a shopping mall, transportation options and within walking distance to various attractions. The entrance is well-designed for wheelchair users and the lobby is wheelchair accessible, making it easy to navigate the premises.

Guests have praised the hotel for its silent rooms and accessible services, highlighting that some rooms are specifically equipped for individuals with disabilities. The hotel staff has also received commendation for their readiness to assist with all accessibility needs.

However, there are areas where the hotel can improve. Some guests noted that the air conditioning required fixing and emphasized that more attention is needed to address accessibility issues. Additionally, the hotel has been criticized for only having one wheelchair available, which was not sufficient to meet guest demands.

Overall, while there are notable strengths in the hotel's accessibility features, there is room for improvement to better accommodate all guests.

Honeymoon

Holiday Inn Bursa - City Centre by IHG, offers a delightful experience for honeymooners and couples celebrating special occasions. Guests have praised the hotel for providing a beautifully decorated room with a romantic touch, perfect for creating memorable moments. The ambiance of the hotel is both lovely and serene, ideal for couples seeking quiet and private settings. Exceptional and dedicated service from the hotel staff enhances the overall experience, ensuring that honeymoon stays are nothing short of fantastic. The hotel goes the extra mile for special occasions, such as providing a cake for wedding anniversaries, making it a top choice for couples and newlyweds.

Romantic

The Holiday Inn Bursa - City Centre by IHG, offers a delightful ambiance perfect for a romantic getaway. Guests have highlighted the romantic atmosphere throughout the hotel, particularly admiring the pleasant rooftop area. This rooftop stands out as an ideal spot for romantic dinners, providing an intimate setting with a nice view.

Couples can enjoy a glass of wine or coffee on the balcony located on the seventh floor, which adds to the romantic vibe. The convenience of valet parking makes arrival and evening outings hassle-free, enhancing the overall romantic experience. Additionally, the proximity to a nearby shopping center offers couples a wonderful opportunity for leisurely strolls.

No, Holiday Inn Bursa - City Centre by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Bursa - City Centre by IHG.

No, Holiday Inn Bursa - City Centre by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Bursa - City Centre by IHG.

Yes, Holiday Inn Bursa - City Centre by IHG has a gym.

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