Boston Marriott Burlington

Burlington 42.48985700, -71.19562500 , One Burlington Mall Road (Show on Map)
8.2
Very Good


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Summary of reviewsThe Boston Marriott Burlington offers a highly positive experience for both leisure and business travelers, largely due to its strategic location, excellent services, and comfortable accommodations. The hotel's location is ideal, providing easy access to downtown Boston and major highways, along with being close to attractions like the Burlington Mall and Fenway Park. It is also conveniently located near medical facilities, making it a perfect choice for various needs.

Guests frequently commend the breakfast experience, noting the variety and quality of options available, with special praise for the omelet station and the overall friendly atmosphere created by the staff. While some find breakfast prices high, the overall satisfaction with the meal justifies the cost for many. The hotel's dining options, particularly Chopps Restaurant, receive positive feedback for their great service and welcoming ambience, though some desire more vegetarian options.

The rooms at Boston Marriott Burlington are well-regarded for their spaciousness, modern updates, and cleanliness. While there are occasional issues with maintenance, the overall comfort and cleanliness are significant highlights. The beds, in particular, receive praise for their comfort, contributing to restful stays for guests. The hotel's exceptional cleanliness extends to common areas as well, further enhancing the visitor experience.

The staff at Boston Marriott Burlington are a standout feature, often described as exceptionally friendly, attentive, and professional. Their dedication to customer service significantly enhances guests' stays, creating a warm and inviting atmosphere throughout the hotel.

Despite the many positives, some guests express dissatisfaction with the lack of complimentary Wi-Fi, although joining the Bonvoy program provides free access. The gym and pool facilities, while often praised, have experienced temporary closures, impacting guest experience. Ample free parking is another benefit, though occasional misunderstandings about charges are noted.

Family-friendly amenities, comfortable beds, and a good selection of facilities contribute to a memorable stay, making the Boston Marriott Burlington a recommended choice for those visiting the area.
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Hotel with Parking
This Marriott hotel offers complimentary parking. Its location near the Burlington Mall and other attractions makes it a convenient choice.

EV charging stations  


Hotel with Gym
The Boston Marriott Burlington provides a fitness center for guests. It is suitable for both casual workouts and more intense training sessions.

Hotel with EV Charging Stations
Located in Burlington, this Marriott hotel offers EV charging stations for guests. The hotel's amenities and location near shopping centers make it a convenient option for travelers with electric vehicles.

Hotel with Outdoor Pool
This hotel offers a seasonal outdoor pool, open from Memorial Day to Labor Day, providing guests with a refreshing outdoor swimming option during their stay.

Luxury Hotel

Family Friendly Hotel

Hotel with Swimming Pool

  Indoor Pool    Outdoor Pool  


Business Hotel

Accessible Hotel

4-Star Hotel

Hotel with Indoor Pool

Room Types
Deluxe King Room This room features a twin bed-sized chaise, cable TV, a desk, and coffee-making facilities Breakfast Mon-Friday 630am-1030am Dinner Mon-Thursday 5pm-930pm

Concierge King Guest Room This room features a twin bed-sized chaise, a desk, coffee-making facilities, and access to the M Club open on weekdays and includes complimentary non-alcoholic beverages, business services, and a private lounge.

Queen Room with Two Queen Beds Offering free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a seating area. The unit has 2 beds.

Deluxe Queen Room with Two Queen Beds This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

King Studio This studio features a twin bed-sized chaise, a seating area and air conditioning

Queen Studio This air-conditioned studio is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Queen Room with Two Queen Beds - Hearing Accessible The spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This double room provides heating and a TV with cable channels. The unit offers 2 beds.

King Room - Hearing Accessible The spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This double room provides heating and a TV with cable channels. The unit offers 1 bed.

King Room with Adapted Tub - Mobility Accessible The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. This double room features a seating area, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Queen Room with Two Queen Beds and Adapted Tub - Mobility Accessible The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. This double room has a seating area, heating and a flat-screen TV with cable channels. The unit has 2 beds.

King Room with Roll-in Shower - Mobility Accessible The spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This double room offers heating and a TV with cable channels. The unit offers 1 bed.

Queen Room with Two Queen Beds and Roll-in Shower - Mobility Accessible The spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This double room provides heating and a TV with cable channels. The unit offers 2 beds.

Queen Room with Tub - M Club Lounge Access/Mobility Accessible Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, executive lounge access, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.

King Room - Hearing Accessible/Club Lounge Access Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a seating area. The unit offers 1 bed.

Queen Room - M Club Lounge Access/Hearing Accessible Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, executive lounge access, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.

King Room with Roll-In Shower - M Club Lounge Access/Mobility Accessible Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, executive lounge access, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.

King Room - Hearing Accessible The spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This double room offers heating and a TV with cable channels. The unit has 1 bed.

Guest Reviews
8.2
Very Good
Location
The Boston Marriott Burlington stands out with its excellent location, offering convenience and accessibility to various attractions and necessities in the Burlington area. It is ideally situated just 20 to 30 minutes away from downtown Boston, making it a great choice for those looking to explore the city while enjoying a quieter environment. The location is central, providing easy access to major highways and making trips to New Hampshire or into Boston seamless. Guests appreciate its proximity to the Burlington Mall, numerous restaurants, and shops, all within a short drive.

For those needing medical facilities, the hotel's closeness to the Lahey Clinic and other nearby healthcare centers proves beneficial. It offers the perfect setting for attending events, with Fenway Park and Boston Logan Airport within reachable distances without the hefty price tag of downtown accommodations. The surrounding area is quiet yet vibrant, offering a peaceful retreat with plenty of dining and shopping options. Overall, the hotel's strategic positioning makes it an ideal hub for both leisure and business travelers.

Breakfast
The breakfast experience at the Boston Marriott Burlington is predominantly highlighted with a rich variety of options and a tantalizing buffet that earns high praise from guests. An outstanding feature noted is the omelet station, where custom-made orders add a personalized touch to the morning meal. Visitors frequently commend the quality, describing it as excellent, delicious, and even exceptional, with some considering it one of the best they have encountered outside of resort hotels.

There is a consistently positive mention of the buffet being well-stocked with diverse selections, catering to different tastes and preferences, which many guests find satisfying. The friendly and accommodating staff further enhance the breakfast experience, creating a welcoming atmosphere each morning.

Several reviews do note that breakfast can be a costly affair, especially when not included in the room price, with some guests finding certain aspects overpriced. However, those who opt for breakfast vouchers or packages generally express contentment with the value received, with the buffet often deemed worth the additional cost. Despite occasional criticism regarding price and quality discrepancies, the breakfast offerings at the Boston Marriott Burlington largely leave visitors pleased and ready to start their day.

Dinner
Located within the Boston Marriott Burlington, the dining experience offers a mix of convenience and culinary satisfaction. Visitors find the onsite bar and restaurant to be a beneficial amenity, allowing them to enjoy good food and drinks without venturing far from their accommodations. Chopps Restaurant stands out as a notable venue, praised for its great service and super friendly and accommodating staff. The restaurant provides excellent food selection across breakfast, lunch, and dinner, ensuring that guests have plenty to choose from throughout the day. Although there is an appreciation for the great food, there is a desire for more variety in the dinner menu, particularly in options for vegetarians. Despite occasional slow service, the overall atmosphere is welcoming and socializing or staying fit within the area is well-catered. Dining here is not just about the culinary offerings but also about the warm and inviting ambiance created by the staff, making guests feel comfortable and cared for during their stay.

Rooms
At the Boston Marriott Burlington, guests consistently appreciate the spaciousness and modern updates of the rooms. Most reviewers highlight the cleanliness and comfort, with many describing the rooms as attractive, nicely furnished, and exceptionally clean. The décor is well-received, contributing to an overall pleasant environment. Some guests note that the rooms are large and quiet, equipped with useful amenities like a fridge, which enhances the convenience of their stay.

However, experiences with room conditions appear mixed, with some guests encountering issues with cleanliness, odors, and occasional maintenance problems. These issues led to room changes for some guests, but despite this, the overall impression remains positive. The staff's attentiveness and friendliness play a significant role in ensuring a satisfactory stay, with several guests noting a warm and efficient check-in process.

Guests also enjoy the hotel's convenient location and the availability of modern facilities. Even when minor inconveniences arise, such as noise from elevators or the unexpected closure of the outdoor pool, the indoor pool and available amenities like morning coffee help offset any drawbacks. Overall, the Boston Marriott Burlington offers comfortable and updated accommodations that generally meet guests' expectations for a pleasant stay.

Beds
The beds at Boston Marriott Burlington are a highlight for many guests, with frequent mentions of their comfort and quality. Many visitors have praised the rooms for having comfortable beds that notably contribute to a restful night's sleep. Descriptions such as "comfortable", "amazing", and "super comfy" recur throughout the reviews, suggesting that this aspect of the accommodation is generally well-received. However, there are occasional remarks about improvements needed in the bedding's upkeep and a few reports of uncomfortable beds or mattresses that appear "sunken" in places. Despite these isolated concerns, the consensus leans toward a positive experience, with most guests enjoying the comfort of the beds during their stay.

Cleanliness
The Boston Marriott Burlington consistently receives high praise for its exceptional cleanliness and modern appeal. Guests frequently comment on the spotless state of the rooms, bathrooms, and common areas, contributing to a very clean and relaxing environment. The hotel has managed to maintain high standards of cleanliness, even amidst the challenges of Covid-19, ensuring a safe and welcoming stay for visitors. Accommodations are described as updated and comfortable, with particular note of the incredibly comfortable beds and nice amenities. Despite occasional issues, the property's modern vibe and the warm, accommodating staff further enhance the overall experience, making it a recommendable choice for those seeking a tidy and pleasant stay.

Staff
The reviews for Boston Marriott Burlington paint a glowing picture of the hotel's staff, highlighting their exceptional service and friendly demeanor. Visitors frequently commend the staff for being friendly, attentive, and incredibly helpful. The front desk personnel, in particular, are often described as professional, accommodating, and welcoming. Guests have expressed appreciation for staff members like Monica at the Concierge and Chrystal, whose cheerful interaction made their visits memorable.

While there are occasional criticisms about isolated incidents of rudeness or unresolved issues, the overwhelming sentiment is one of satisfaction with the attentive and efficient service provided by the staff. Whether facilitating an early check-in or promptly addressing room calls, the team consistently strives to meet the needs of their guests. The housekeeping and restaurant staff are also noted for contributing to a pleasant and clean hotel environment. Overall, the staff at Boston Marriott Burlington have proven crucial in creating a warm and inviting experience for travelers.

Wi-Fi
While the Boston Marriott Burlington offers a promising environment for business travelers, its Wi-Fi situation appears to be a significant point of contention. Guests consistently mention the lack of complimentary Wi-Fi, expressing surprise and dissatisfaction at having to pay extra for internet access. Charges for Wi-Fi can reach upwards of $14 per day, a policy some reviews suggest feels outdated and inconvenient, especially for frequent travelers. However, there is an option to create a Bonvoy account to access the internet without an additional fee, which may provide a workaround for some guests. Despite these Wi-Fi concerns, when issues are raised with the hotel staff, they are addressed promptly, indicative of good customer service. Overall, while the hotel excels in other areas, those planning to stay should factor in potential additional costs for internet connectivity.

Gym
The gym at the Boston Marriott Burlington offers a good selection of facilities for both socializing and maintaining fitness. Though it was temporarily closed, guests note that the exercise space is nice and commend the size of the gym area, allowing more people to use the facilities simultaneously. The gym comprises a room equipped with treadmills and ellipticals, paired with another dedicated space for weight training. Cleanliness stands out as a positive aspect, with both the pool and gym kept in good condition. Despite operational hiccups at the front desk, the gym is expected to be a valuable amenity once it resumes full operation.

Pool
Visitors to the Boston Marriott Burlington can typically expect to enjoy an inviting pool experience with both indoor and outdoor options to choose from. Guests have appreciated the heated indoor pool, often described as lovely and wonderful, providing a comfortable and enjoyable swim regardless of the weather. The dual pool offering is a highlight, with many expressing delight in the availability of both an indoor and outdoor pool.

However, it appears that the pools have been inconsistent in operation, with several mentions of closures affecting guests' ability to enjoy swimming during their stay. The outdoor pool has faced temporary closures, and similarly, the indoor pool has been closed at times. When open, the pools seem to be generally appreciated, with specific mentions of joy from both the pool and hot tub.

While there are some concerns about pool maintenance, such as water clarity issues, on days when the pools are accessible, they serve as a pleasant amenity at the hotel.

Parking
Boston Marriott Burlington offers guests a generous parking experience with plenty of spaces available. The hotel features a large, free parking lot, providing convenience and ease for those bringing vehicles. While some guests noted the parking is situated at a distance from the entrance and areas could benefit from clearer labeling, the ample availability ensures that parking is not a concern. Additionally, some guests mentioned being charged for parking, indicating there may be instances or misunderstandings around this. Overall, the location complements the hotel's good amenities and provides a quiet, safe environment with ample parking options.

Family
The Boston Marriott Burlington stands out as a comfortable and family-friendly hotel, ideally suited for those with children. Its spacious and clean rooms, coupled with friendly service, make it an excellent choice for a family getaway. Guests appreciate the convenient location, which serves as a perfect base for exploring Boston and its nearby attractions. Families find the environment welcoming, with provisions like pack n plays available upon request to cater to young children. While the hotel's restaurant receives praise for its great food and friendly atmosphere, the breakfast offering could be improved, as current options are limited and mainly packaged. Despite minor issues like occasional noise from families and teenagers, the overall experience is positive, with families recounting memorable stays where children thoroughly enjoyed their time at the hotel.


Yes, Boston Marriott Burlington has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

No, a spa isn't available at Boston Marriott Burlington.

No, Boston Marriott Burlington doesn't allow dogs.

Yes, parking facilities are available at Boston Marriott Burlington.

Yes, Boston Marriott Burlington has a gym.

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