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Summary of reviewsThe Hilton Garden Inn Burlington Downtown is celebrated for its exceptional location in the heart of Downtown Burlington. Guests are consistently pleased by its proximity to local attractions such as the picturesque waterfront park, Church Street Marketplace, and nearby universities. This central location makes it easy for visitors to explore the city's vibrant atmosphere and diverse culinary offerings.
The hotel's accommodations are frequently praised for their spaciousness, modern decor, and stunning views of Lake Champlain. Guests enjoy the comfortable, clean rooms and the overall well-maintained environment. Despite minor disturbances like occasional noise or bathroom issues, the tranquility and comfort of the rooms are highlights for many.
The exceptional friendliness and helpfulness of the staff contribute to a warm and welcoming atmosphere. Staff members, including noted individuals like Teddy and Harrison, receive accolades for their kindness and efficiency, which enhance the guest experience from check-in to valet service.
While breakfast receives mixed reviews, many appreciate the quality and variety of offerings and the pleasant interactions with dining staff. However, the additional cost of breakfast is a point of contention for some guests.
The indoor pool, though appreciated as a convenient amenity, has faced some challenges such as unexpected closures and limited facilities. Similarly, the parking situation, primarily involving a mandatory valet service, garners mixed reactions due to additional costs but is generally praised for its efficiency.
Overall, the Hilton Garden Inn Burlington Downtown provides a clean, comfortable, and conveniently located stay, with standout features including exceptional staff service and comfortable beds, making it a preferred choice for visitors to Burlington. Show more
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Categories
Inn Taking Steps Towards Sustainability
Hilton Garden Inn Burlington Downtown is recognized for its commitment to sustainable practices, including taking energy from green sources and improving energy efficiency to have the lowest carbon footprint in Burlington according to some data.
Dog Friendly Inn
This hotel welcomes both dogs and cats, making it a convenient choice for pet owners. The hotel charges an additional fee for pets, ensuring resources are available for pet-related amenities.
Inn with Swimming Pool
The Hilton Garden Inn Burlington Downtown features an indoor pool. It's located in downtown Burlington, providing easy access to local attractions and dining.
Indoor Pool
Inn with Parking
Located in downtown Burlington, this inn offers parking facilities for guests. Its central location ensures that parking is a valuable amenity, providing easy access to nearby attractions and businesses.
EV charging stations
3-Star Inn
The hotel is ideally located near Church Street Marketplace, offering easy access to dining, shops, and entertainment. It also provides comfortable rooms with amenities like a mini-refrigerator, microwave, and complimentary WiFi.
Inn with Indoor Pool
This inn includes an indoor pool and a fitness center. It offers a refreshing option for guests to swim or unwind.
Inn with EV Charging Stations
Accessible Inn
Inn with Gym
Room Types
King RoomThe spacious triple room offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen BedsThe spacious quadruple room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
One-Bedroom King Suite with ViewThe suite offers air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV with cable channels.
Queen Room with Two Queen Beds with Lake ViewThe spacious quadruple room offers air conditioning, a tea and coffee maker, heating, a flat-screen TV with cable channels, as well as sea views. The unit offers 2 beds.
King Room with Accessible Tub - Mobility AccessThe spacious triple room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
King Room with Lake ViewThe spacious triple room provides air conditioning, a tea and coffee maker, heating, a flat-screen TV with cable channels, as well as sea views. The unit offers 1 bed.
Queen Room with Two Queen Beds - Mobility and Hearing AccessThe spacious quadruple room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Room with Two Queen Beds - Hearing AccessThe spacious quadruple room features air conditioning, a tea and coffee maker, heating, a flat-screen TV with cable channels, as well as sea views. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of Downtown Burlington, the Hilton Garden Inn is a hotel that continually wows guests with its unparalleled location. Ideally situated, visitors find themselves just moments away from the picturesque waterfront park and the bustling Church Street Marketplace. This convenience makes it easy to explore local shops, indulge in diverse culinary offerings, and appreciate the vibrant atmosphere of the city center. The proximity to the University of Vermont and Champlain College adds another layer of appeal for those visiting students or the campus.
Guests frequently commend the hotel for its combination of location and comfort. The accommodations are not only clean and welcoming but also offer spectacular views of Lake Champlain. With spacious and updated rooms, the decor strikes a balance between unique and comfortable, ensuring a restful stay. The lobby and breakfast area are thoughtfully designed for relaxation and socializing, further enhancing the guest experience.
Moreover, the hotel's staff receives consistent praise for their friendliness and helpfulness, contributing positively to the overall experience. Valet service is notably efficient, making arrivals and departures a breeze. While some find the pricing to be on the higher side, the convenience and quality of the location often justify the expense. For visitors seeking to immerse themselves in Burlington's charm while enjoying modern facilities, the Hilton Garden Inn provides an ideal base.
Breakfast
At the Hilton Garden Inn Burlington Downtown, breakfast receives varied feedback from guests. Many highlight the good quality and interesting selection of the breakfast offerings, with some noting the freshness and variety of options available. The staff during breakfast is frequently praised for being super friendly and helpful. However, several reviews mention the cost as a downside, with comments pointing out that breakfast is not included in the room rate and is considered expensive. While some guests enjoy the buffet and freshly cooked items, others feel the offering is incomplete or basic relative to the price. There are occasional remarks about issues like disorganization in the breakfast restaurant and the quality of specific items, such as undercooked eggs or missing condiments. Overall, while the breakfast experience is generally positive in terms of taste and service, the separate fee and pricing structure are common points of contention.
Rooms
Nestled in an enviable location with views overlooking the lake, the Hilton Garden Inn Burlington Downtown offers a welcoming stay characterized by spacious and clean rooms. Guests frequently praise the comfort level provided by the rooms, highlighting the coziness of the beds and pillows which contribute to a restful night's sleep. Many guests find the rooms to be well-appointed and modern, allowing for a pleasant experience with family or on solo trips. While most reviews celebrate the tranquility that accompanies a stay here, some noted minor disturbances such as noisy air conditioning or sound filtering through the walls. Additionally, although bathrooms could benefit from an upgrade, with issues occasionally arising such as leaking shower screens, they do not overshadow the overall satisfaction with room amenities and space. Overall, the Hilton balances comfort, style, and cleanliness, offering guests a serene retreat amidst a vibrant setting.
Beds
At Hilton Garden Inn Burlington Downtown, guests consistently praise the comfort of the beds. Described as comfortable, very comfortable, and even more than comfortable, the beds contribute significantly to a restful stay. Many reviews highlight the spaciousness of the rooms combined with clean and comfy settings, further enhancing the guest experience. Although some guests find the pillows less comfortable and wish they were firmer, the positive feedback about the main beds remains a standout feature. Overall, the hotel provides a welcoming and cozy environment with its comfortable bedding.
Cleanliness
The Hilton Garden Inn Burlington Downtown receives glowing feedback for its impeccable cleanliness, which stands out as a highlight among guests. Many reviews emphasize the hotel's spotless environment, describing it as super clean and possibly the cleanest hotel they've stayed in. Guests appreciate the cleanliness of the spacious rooms and modern bathroom facilities, which are consistently well-maintained. The hotel combines its cleanliness with comfort, making for a very inviting stay. Despite some occasional comments about booking issues and room odors, the positive remarks on cleanliness and the friendly, welcoming staff prioritize the hotel's reputation as a preferred choice in Burlington. Its strategic location adds to the appeal, alongside modern amenities and a focus on reducing waste with room service on request. Overall, the Hilton Garden Inn Burlington Downtown successfully offers a clean, comfortable, and convenient environment for travelers.
Staff
The staff at Hilton Garden Inn Burlington Downtown consistently stands out for their exceptional friendliness and helpfulness, creating a warm and welcoming atmosphere for guests. From the moment of check-in, visitors are greeted by a team that's attentive and efficient, ensuring a smooth start to their stay. The front desk employees, notably including Teddy, are praised for their kindness and resourcefulness, demonstrating a readiness to assist with both routine and unexpected needs. The valet parking service is highlighted for its efficiency, with particular commendation for Harrison's outstanding service. The dining room staff, much like their colleagues, continue the trend of providing pleasant interactions, enhancing the overall guest experience. Whether it's simple queries or handling complicated situations, the staff prove consistently available, thorough, and courteous, contributing positively to the hotel's appeal.
Pool
The pool at Hilton Garden Inn Burlington Downtown has received a mix of feedback from guests. While some have appreciated the convenience of an indoor pool, others have experienced disappointment due to various issues. Notably, guests have reported instances where the pool was unexpectedly closed for maintenance, impacting their stay without prior notice. Additionally, some reviews mention the pool being on the smaller side, with worn towels and a lack of adequate changing facilities. Despite these challenges, the presence of an indoor option remains a valued amenity for visitors during their stays.
Parking
The parking situation at Hilton Garden Inn Burlington Downtown primarily revolves around a mandatory valet service, which receives mixed reactions from guests. While some find the added cost of $20 per day unexpected, others consider the price reasonable when compared to nearby parking options. The valet service receives praise for its convenience and efficiency, with attentive staff ensuring cars are retrieved promptly. However, a few guests feel inconvenienced by having no alternative parking options and mention minor difficulties in the valet process. Overall, while the valet service adds extra costs, it contributes to a seamless parking experience for hotel guests.
Yes, Hilton Garden Inn Burlington Downtown has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Burlington Downtown.
Yes, Hilton Garden Inn Burlington Downtown welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Burlington Downtown.
Yes, Hilton Garden Inn Burlington Downtown has a gym.