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Summary of reviewsThe Holiday Inn Express San Francisco Airport South by IHG, has garnered predominantly positive reviews, highlighting several key aspects that contribute to its favorable reputation.
Nestled conveniently close to San Francisco International Airport, the hotel's prime location is frequently highlighted as a significant advantage for travelers, offering easy access to the airport with reliable shuttle services. Guests appreciate the scenic setting beside the bay, which provides beautiful views and a peaceful walking trail to Coyote Point. Proximity to various restaurants and the vibrant town of Burlingame adds to the appeal, making it a great spot for both short and longer stays.
The breakfast service at this hotel is a standout feature with guests lauding the variety, quality and complimentary aspect of the meal. The availability of hot and cold options, continually restocked items and a pleasant dining environment contribute to a highly satisfactory experience, despite minor remarks about the cheese omelet and the use of plastic cutlery.
Rooms at the hotel are commended for their cleanliness, spaciousness and well-maintained condition, featuring amenities like mini fridges and microwaves that enhance convenience. The overall comfort, including very comfortable beds, further elevates guest satisfaction. Despite reports of slightly dated carpets and small bathrooms, the recent renovations and overall upkeep mitigate these concerns.
The hotel's cleanliness is another highlight with guests consistently praising the immaculate condition of the rooms and common areas. The friendly and helpful staff receive high marks for their dedication and welcoming demeanor, contributing significantly to a pleasant stay.
Parking receives mixed reviews; while there is ample parking available, the nightly fee of $20 to $25 is seen as a downside by some. However, the convenience of the hotel's location and availability of parking spaces do provide some balance.
Overall, the Holiday Inn Express San Francisco Airport South stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a reliable choice for travelers seeking convenience and value near the San Francisco International Airport. Show more
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Categories
3-Star Hotel
This hotel is a standard option providing essential amenities. It offers a practical choice for travelers seeking convenient accommodations near the airport.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard King Room with Bay View Featuring a view of the bay, this air-conditioned room includes a flat-screen cable TV.
King SuiteThis air-conditioned suite features a dining area and living room with sofa bed. It includes a flat-screen cable TV, a microwave and a refrigerator.
Standard King RoomBoasting free Wi-Fi and a flat-screen TV with cable, this room is equipped with tea and coffee-making facilities, a fridge and microwave.
Queen SuiteThis air-conditioned suite features a dining area and living room with sofa bed. Suite includes a flat-screen cable TV.
Queen Room with Two Queen Beds and Bay View Featuring a view of the bay, this room includes a flat-screen cable TV.
King Suite with Living and Dining AreaThis air-conditioned suite has a microwave and a flat-screen TV. Suite includes guest bathrobes.
King Room - Disability AccessThis disability access room includes a microwave and a flat-screen TV. Room offers guest bathrobes.
King Room - Hearing Accessible - Roll-in ShowerThis room offers guest bathrobes and a microwave. Room includes a flat-screen TV.
Standard Room with Two Queen BedsThis room offers guest bathrobes and a microwave. Room includes a flat-screen TV.
Double Room with Two Double Beds - Disability AccessThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Suite with Two King Beds and Bay ViewThis air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
King Suite with Hearing Accessible Tub - Non-SmokingThis air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Nestled conveniently close to San Francisco International Airport, the Holiday Inn Express San Francisco Airport South offers a prime location for travelers seeking easy access to flights. The hotel is praised for its proximity to the airport, making it an excellent choice for those needing a layover or quick transit. Guests frequently highlight the solid and good location, emphasizing the convenience of being near the airport with shuttle services available for seamless transportation.
The scenic setting beside the bay adds to the hotel’s charm. Visitors enjoy beautiful bay views, a walking trail to Coyote Point and the unique opportunity to watch planes take off and land without any flight noise disturbances. The bay’s proximity also places guests within walking distance of various restaurants and the vibrant town of Burlingame, providing an engaging local experience.
Overall, the hotel’s location is commended for being quiet, clean and offering great value for money, catering well to both overnight stays for early flights and longer visits.
Breakfast
The breakfast at Holiday Inn Express San Francisco Airport South receives frequent praise for its variety and quality. Guests consistently describe it as good, great and even excellent, noting a wide range of choices that cater to various tastes. Many found the breakfast to be a delightful surprise with some saying it exceeded their expectations and offered exceptional value for money. The complimentary aspect of the breakfast is particularly appreciated, saving guests on meal costs.
Reviewers mention a mix of hot and cold options with items being quickly restocked to prevent shortages. The breakfast area is noted for its inviting atmosphere and while some guests mention the use of plastic cutlery, most focus on the positive aspects like the delicious food and the convenience of an easy grab-and-go format.
While the cheese omelet received a lukewarm response, the overall spread, including items like a good continental selection, was well-received. Guests highlighted the variety as one of the strong points with some suggesting minor improvements in vegan and vegetarian options. Even when crowded, the breakfast service managed to maintain its quality, enhancing the overall experience of the stay.
Rooms
Holiday Inn Express San Francisco Airport South by IHG, offers guests a comfortable and clean stay with well-maintained rooms. Visitors frequently commend the hotel for its spacious, well-equipped accommodations, featuring beds that provide a restful night's sleep. The addition of amenities such as mini fridges and microwaves in rooms enhances convenience, making it an excellent choice for those flying in or out of San Francisco.
The hotel’s proximity to the airport, coupled with good quality shuttle service, adds another layer of convenience for travelers. Many guests appreciate the quietness of the area, which complements the clean, comfortable rooms. The staff receives positive feedback for their friendliness and helpfulness, contributing to an overall pleasant experience.
Although some aspects of the rooms, like the carpets, are noted to be slightly outdated, the recent renovations have not gone unnoticed. A few reviews mentioned the small size of the bathrooms, but this does not seem to overshadow the general satisfaction with room cleanliness and comfort.
Guests highlight the sizable variety of the complimentary breakfast, which is often described as great. Overall, this hotel stands out as a reliable and comfortable option for airport travelers looking for clean facilities and spacious, well-appointed rooms.
Beds
The beds at the Holiday Inn Express San Francisco Airport South have garnered significant praise from guests for their comfort. Many reviews emphasize the comfortable beds and bedding with descriptors like "comfortable beds," "super comfortable beds," and "extremely comfortable" frequently appearing. Positive mentions like "great pillows and beds" add an extra layer of approval for the overall sleep experience. While there are a few outliers suggesting that some beds were less than satisfactory, the consensus points towards a generally pleasant and restful sleep environment.
Cleanliness
Holiday Inn Express San Francisco Airport South by IHG, receives high praise for its impressive cleanliness. Guests consistently highlight the clean rooms, well-kept bathrooms and overall immaculate condition of the facility. The combination of clean, comfortable and well-appointed rooms adds to the appeal, ensuring a pleasant stay. Friendly and responsive staff further enhance the experience, making guests feel welcomed and well-attended. The hotel's convenient location, close to the airport, as well as amenities such as a shuttle bus service and satisfying breakfast offerings, contribute to its favorable reputation. Despite a rare report of an issue with a towel, the hotel maintains a strong standard of cleanliness, comfort and service.
Staff
The staff at Holiday Inn Express San Francisco Airport South by IHG, consistently receive high marks for their friendliness and helpfulness. Guests often describe the staff as very friendly, competent and ready to assist with any needs. The front desk team, in particular, is frequently highlighted as being amazing, welcoming and extremely pleasant. Whether at check-in, checkout or handling requests, the staff's attentiveness stands out. The overall experience is enhanced by a clean environment, attributed to the dedication of the staff who are always seen cleaning. Despite a few isolated mentions of less favorable interactions, the general consensus is overwhelmingly positive. Staff members are described as very responsive, accommodating and exceptional, making the stay comfortable and enjoyable for guests.
Parking
Parking at the Holiday Inn Express San Francisco Airport South presents a mix of pros and cons based on guest experiences. While there is ample parking available in an uncovered rear lot, it operates on a first-come, first-served basis, which could be inconvenient during peak times. Guests mentioned a $20 to $25 nightly parking fee with some feeling it was reasonable, while others thought it was unexpectedly high. Despite the cost, the hotel's location near Highway 101 and scenic views of the San Francisco International Airport across the bay added value to their stay. However, there were reports of billing issues, including being overcharged and poor customer service in resolving these problems, which left some guests dissatisfied. Overall, the parking situation could be improved, but the convenience of the location and the availability of spaces are positive aspects noted by several visitors.
Yes, Holiday Inn Express San Francisco Airport South by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express San Francisco Airport South by IHG.
No, Holiday Inn Express San Francisco Airport South by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express San Francisco Airport South by IHG.
Yes, Holiday Inn Express San Francisco Airport South by IHG has a gym.