NH Collection Palacio de Burgos
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Summary of reviewsNH Collection Palacio de Burgos offers a remarkable stay experience, blending historical charm with modern amenities. Centrally located in the heart of Burgos, the hotel provides unparalleled access to key landmarks like the Burgos Cathedral and the Santa María Bridge, complemented by picturesque river views. Its prime location ensures that guests can easily explore the historic city, while nearby parks and the central commercial area enhance convenience.
The breakfast service stands out with its extensive, high-quality buffet featuring local products and catering to various dietary needs. Guests frequently praise the inviting dining room atmosphere and the friendly, efficient breakfast staff, making for a delightful start to the day.
Dinner at the hotel's restaurant receives commendations for its delicious, high-quality meals and professional service. The restaurant has an excellent quality/price ratio, though some guests noted limited menu options and occasional service lapses. Despite this, the dining experience is often highlighted as a must-try.
Rooms are described as spacious, clean and comfortable, exuding elegance and modern conveniences within a historic setting. Guests appreciate the stylish decor, soundproofing and impressive views, contributing to a serene and enjoyable stay. Minor issues like outdated furnishings and occasional maintenance problems are noted, but these do not significantly detract from the overall positive feedback.
Cleanliness is a hallmark of the NH Collection Palacio de Burgos with both rooms and public areas maintained to impeccable standards. Housekeeping services are particularly commendable, ensuring an inviting and well-kept environment throughout the hotel.
Staff at the hotel receive widespread acclaim for their friendliness, professionalism and attentiveness. Guests appreciate the efficient and courteous service at reception and in the dining areas with many noting the staff's willingness to assist with any needs. Multilingual abilities further enhance the personalized service.
Free WiFi is available and generally reliable, although some guests experienced occasional connectivity issues. The gym, while small, is well-equipped and appreciated by those looking to maintain their fitness routines.
Parking facilities, including a secure underground garage, add to the hotel's convenience, although some guests find the fees high and spaces tight. The hotel is also family-friendly, offering spacious rooms and connecting options with a warm and welcoming atmosphere for children. Pet services are available, though some find the fees high and facilities in need of improvement.
NH Collection Palacio de Burgos's central location also provides easy access to vibrant nightlife, while ensuring a peaceful retreat with quiet rooms. Guests enjoy the on-site bar as a pleasant spot to unwind. Overall, the beds receive high marks for comfort, contributing to a restful stay.
In summary, NH Collection Palacio de Burgos excels with its combination of historical charm, modern amenities, exceptional service and a prime location. Its commitment to guest satisfaction makes it a highly recommended choice for travelers seeking a memorable and comfortable stay in Burgos.
Categories
The breakfast service stands out with its extensive, high-quality buffet featuring local products and catering to various dietary needs. Guests frequently praise the inviting dining room atmosphere and the friendly, efficient breakfast staff, making for a delightful start to the day.
Dinner at the hotel's restaurant receives commendations for its delicious, high-quality meals and professional service. The restaurant has an excellent quality/price ratio, though some guests noted limited menu options and occasional service lapses. Despite this, the dining experience is often highlighted as a must-try.
Rooms are described as spacious, clean and comfortable, exuding elegance and modern conveniences within a historic setting. Guests appreciate the stylish decor, soundproofing and impressive views, contributing to a serene and enjoyable stay. Minor issues like outdated furnishings and occasional maintenance problems are noted, but these do not significantly detract from the overall positive feedback.
Cleanliness is a hallmark of the NH Collection Palacio de Burgos with both rooms and public areas maintained to impeccable standards. Housekeeping services are particularly commendable, ensuring an inviting and well-kept environment throughout the hotel.
Staff at the hotel receive widespread acclaim for their friendliness, professionalism and attentiveness. Guests appreciate the efficient and courteous service at reception and in the dining areas with many noting the staff's willingness to assist with any needs. Multilingual abilities further enhance the personalized service.
Free WiFi is available and generally reliable, although some guests experienced occasional connectivity issues. The gym, while small, is well-equipped and appreciated by those looking to maintain their fitness routines.
Parking facilities, including a secure underground garage, add to the hotel's convenience, although some guests find the fees high and spaces tight. The hotel is also family-friendly, offering spacious rooms and connecting options with a warm and welcoming atmosphere for children. Pet services are available, though some find the fees high and facilities in need of improvement.
NH Collection Palacio de Burgos's central location also provides easy access to vibrant nightlife, while ensuring a peaceful retreat with quiet rooms. Guests enjoy the on-site bar as a pleasant spot to unwind. Overall, the beds receive high marks for comfort, contributing to a restful stay.
In summary, NH Collection Palacio de Burgos excels with its combination of historical charm, modern amenities, exceptional service and a prime location. Its commitment to guest satisfaction makes it a highly recommended choice for travelers seeking a memorable and comfortable stay in Burgos.
Historic Hotel
Housed in a late-Gothic building with a 500-year history, this hotel has served as a convent, military hospital, and Jesuit college. Its stone cloister, dating back to the 16th century, and architecture reflect its diverse past.
Hotel Taking Steps Towards Sustainability
The hotel provides eco-friendly toiletries, reusable coffee/tea filters, recycling facilities, and LED light bulbs in its rooms. They also use eco-friendly cleaning products and offer a water dispenser to reduce plastic use.
Dog Friendly Hotel
This hotel is known to be pet-friendly and offers a high standard of accommodation. While specific amenities for dogs are not detailed in the provided data, the hotel's reputation suggests a welcoming environment for pets.
Hotel near Nightlife Spots
Located on Calle de la Merced, near the Cathedral and old town, this hotel offers a central base with easy access to the bars and restaurants in the historic core of Burgos.
Business Hotel
This hotel is designed for business travelers, offering sophisticated design and full-scale amenities. It features 10 meeting rooms for up to 1000 people, with dedicated event coordinators. It is located near the Palacio de Congresos exhibition center.
Hotel with Parking
This hotel offers parking facilities and is pet friendly.
EV charging stations
Accessible Hotel
This hotel, a former convent, offers accessible facilities, including accessible rooms, ramp access, and wheelchair accessible elevators. It is located in the city center, close to the cathedral.
Hotel with Gym
The hotel features a modern gym equipped with a range of cardio machines and weights, including a treadmill and bikes, with a total of 10 machines. Guests have free access to the gym and a sauna, available from 07:00 to 22:00, with towels and water provided.
Hotel with EV Charging Stations
The NH Collection Palacio de Burgos offers EV charging stations. It is a highly-rated hotel known for its excellent service and amenities.
4-Star Hotel
This hotel is located steps from the historic city center and offers great views. It provides modern amenities within a property with five centuries of history, including Nespresso machines, thick mattresses, a gym, and a sauna.
Family Friendly Hotel
Romantic Hotel
Guest Reviews
Nestled in the heart of Burgos, the NH Collection Palacio de Burgos boasts an enviable location, making it an ideal base for exploring the historic city. The hotel sits just steps away from the iconic Burgos Cathedral and the charming old town, offering guests unrivaled access to the city's top attractions and quaint eateries. Positioned right by the river and near the Santa María Bridge, visitors can enjoy picturesque views and pleasant walks nearby.
Housed in a historic building, the hotel seamlessly combines comfort and charm, providing a tranquil retreat with its quiet surroundings. Guests appreciate the proximity to key landmarks, parks and the central commercial area, all within easy walking distance. The location is also praised for its convenience with many reviews highlighting the ease of navigating the city and the availability of convenient parking.
Overall, the NH Collection Palacio de Burgos is celebrated for its central, yet serene location, making it a perfect choice for those looking to immerse themselves in the rich history and vibrant life of Burgos.
The breakfast experience at NH Collection Palacio de Burgos garners high praise from its guests, frequently described as excellent, varied and of high quality. The extensive buffet impresses with an abundant selection of fresh local products, including smoothies, freshly prepared eggs and regional specialties. Guests particularly appreciate the numerous options catering to different dietary needs, such as gluten-free sections and children's breakfast areas.
Many reviews highlight the beautiful atmosphere of the dining room, adding to the overall pleasant dining experience. The breakfast staff receives commendations for their friendliness, attentiveness and efficiency, enhancing the enjoyable start to the day. Despite the occasional comment on the breakfast being pricey or not served in a preferred location, the majority of guests feel that the breakfast offerings are worth the cost, providing a perfect blend of variety and quality.
Overall, the breakfast service at NH Collection Palacio de Burgos stands out as a key feature of the hotel with its rich, diverse and delicious options ensuring that guests leave satisfied and ready for the day ahead.
Dinner at the NH Collection Palacio de Burgos garners mixed reviews, but leans towards positive overall. The restaurant is frequently praised for delivering delicious, excellent meals with many guests highlighting the high-quality food and professional service. Descriptors such as exquisite, gourmet and Michelin star level are used, reflecting favorable impressions of the cuisine. Diners commend the excellent quality/price ratio and the well-prepared dishes with recommendations to dine in-house due to an exquisite dining experience.
Despite these accolades, some feedback points to areas of improvement. Several guests noted limited menu options and occasional dissatisfaction with the meal quality, describing some dining experiences as not exceptional or even disastrous. Additionally, logistical issues such as the restaurant’s late opening hours, operational closures and limited bar services posed inconveniences for some visitors.
While the restaurant’s culinary offerings receive high praise for creativity and exceptional taste, some reviewers were deterred by poor usage of the dining room and a menu that didn’t meet their expectations. Compounded by occasional service lapses and an overall limited service after evening hours, these aspects detracted from an otherwise highly-regarded dining experience.
Overall, the NH Collection Palacio de Burgos restaurant is often recommended for its sumptuous food and excellent dining experience, although diners might want to be prepared for potential limitations in menu variety and service availability.
The rooms at NH Collection Palacio de Burgos are widely praised for their comfort, cleanliness and spaciousness. Guests consistently highlight the large, airy and well-decorated accommodations, often noting the blend of modern amenities within a beautiful historic building. Many rooms offer impressive views, particularly of the cathedral and the river, which adds to the overall serene ambiance.
The rooms are described as very comfortable and well-furnished with soundproofing that ensures a quiet stay. The decor is often referred to as stylish, elegant and tastefully done, contributing to a pleasant and inviting atmosphere. Several guests appreciated features like four-poster beds, ample storage space and modern conveniences such as coffee makers and kettles.
Despite the overwhelmingly positive feedback, a few reviews mention minor drawbacks, such as outdated furnishings in some rooms, limited lighting and occasional maintenance issues like broken tiles. However, these critiques are overshadowed by the general satisfaction with the room sizes and cleanliness.
Overall, the NH Collection Palacio de Burgos offers a combination of historical charm, modern comfort and practical amenities, making it a highly recommended choice for visitors seeking a quiet, spacious and well-appointed stay in a central location.
The beds at NH Collection Palacio de Burgos are frequently praised for their comfort and spaciousness. Guests consistently describe the beds as extremely comfortable, cozy and sizeable with numerous mentions of "super comfortable" and "very comfortable" beds that contribute significantly to the overall pleasant experience. The bed linens and pillows also receive high marks for their quality and comfort. Guests commend the attention to detail in the rooms, which often feature large, well-appointed beds that ensure a restful night's sleep.
However, a few detractors noted issues with mattress firmness with some finding the beds too hard or uncomfortable. Nonetheless, these concerns appear to be in the minority and the general consensus leans heavily towards a positive experience regarding bed comfort at this hotel. With an emphasis on comfort, cleanliness and spaciousness, the beds at the NH Collection Palacio de Burgos seem to provide a restful retreat for most guests.
Nestled within the historic ambiance of a former convent, NH Collection Palacio de Burgos stands out prominently for its cleanliness. Guest reviews frequently highlight the hotel's spotless condition, describing the rooms and public areas as clean, immaculate and impeccably maintained. The facility as a whole is praised for its exceptional tidiness, which extends to the spacious and well-appointed rooms. Despite some occasional feedback about room cleanliness, the majority of visitors note the high hygiene standards upheld throughout the property.
In addition to the inviting rooms, which are often referred to as clean, elegant and spacious, guests appreciate the beautifully maintained common areas. Housekeeping services are particularly commendable, ensuring that every inch of the property remains in pristine condition. The hotel's attention to cleanliness significantly enhances its welcoming atmosphere, contributing to a comfortable and pleasant stay for its guests.
The NH Collection Palacio de Burgos garners high praise from guests for its exceptional staff, often described as very friendly, extremely kind and attentive. The team is recognized for their professionalism and dedication, ensuring a pleasant stay for visitors. Numerous comments highlight the staff's competence and welcoming demeanor, creating a warm and accommodating atmosphere throughout the hotel.
Both reception and dining staff receive frequent commendations for their efficient and courteous service. The breakfast team stands out for their attentiveness and efficiency, significantly enhancing the dining experience. Many guests appreciate the staff's willingness to assist with any needs, from handling luggage to providing helpful information.
Guests also note the staff’s multilingual abilities, allowing for smooth communication and a more personalized service. The positive interactions and friendly attitudes of the hotel employees greatly contribute to the overall satisfaction of the stay.
However, a few reviews mention occasional lapses in service, particularly at the reception, where some guests encountered unwelcoming attitudes and inadequate assistance. Despite these isolated incidents, the consensus remains overwhelmingly positive regarding the staff's friendliness, professionalism and helpfulness.
In summary, the NH Collection Palacio de Burgos excels in delivering excellent service with a team that consistently prioritizes guest satisfaction and comfort. The friendly and courteous nature of the staff significantly enhances the overall experience, making it a recommended choice for travelers seeking reliable and warm-hearted hospitality.
NH Collection Palacio de Burgos offers complimentary WiFi throughout its spotless facilities, ensuring guests can stay connected easily. The WiFi is generally described as good, fast and reliable, available in both public and private areas. Secure WiFi adds an extra layer of comfort for those who prioritize safety online. Additionally, the hotel features Internet points for added convenience.
However, some reviewers noted room for improvement. A few guests experienced unstable and unreliable connections with limitations such as only 20 Mb per day and areas where the service was slow or insufficient. For those needing more robust internet access, the option to pay extra is available. Despite these occasional issues, the overall consensus indicates a positive experience with the hotel's internet services.
The NH Collection Palacio de Burgos features a clean and well-equipped gym that provides various pieces of equipment suitable to maintain a fitness routine. Despite being small, it is described as very complete, allowing guests to effectively continue their workouts. There is no staff present in the gym and some reviews mention a lack of spinning bikes. However, guests generally appreciate the available fitness facilities as being very good.
The 'NH Collection Palacio de Burgos' offers a variety of parking options, including a secure underground parking garage conveniently located directly below the hotel. Guests appreciate the convenience of having on-site parking with direct access via elevator, making it easy to manage luggage and access rooms. The central location also means that additional public parking is available nearby, which many find beneficial.
However, there are significant considerations regarding the cost and space availability. The parking fee, often noted at around 20 EUR per night, is frequently cited as expensive. Moreover, the spaces within the underground garage are described as very tight, making maneuvering challenging, particularly for larger vehicles or SUVs. Some guests mentioned that reservations are necessary due to limited availability, though this process could be streamlined.
Despite these drawbacks, many guests find the parking facilities adequate and secure, which adds value to their stay. For those who prefer alternative options, free street parking may sometimes be available in the vicinity. Overall, while the parking situation at the NH Collection Palacio de Burgos has its complexities, it remains a useful amenity that enhances the overall convenience of staying in this centrally located hotel.
NH Collection Palacio de Burgos emerges as a highly recommended choice for family vacations. The hotel's spacious and comfortable rooms are tailored for families with many offering connecting rooms to accommodate larger groups. This makes it ideal for ensuring everyone stays close together during their visit. Adding to its family-friendly appeal, the staff is notably attentive and welcoming, particularly towards children, fostering a warm and inviting atmosphere.
Located in a serene setting by a river and just a short walk from the Burgos Cathedral, the hotel provides an excellent base for exploring the local area. Guests can enjoy large rooms with beautiful river views, enhancing the overall experience. Despite some reviews indicating the absence of specific family-oriented activities, the positive environment and dedicated family services more than make up for it, ensuring a pleasant stay for all ages.
NH Collection Palacio de Burgos is also pet-friendly, welcoming dogs and cats with charming touches like dog beds, cat litter and even treats, making it easier for families traveling with pets. However, it's worth noting that some guests felt the pet fees were a bit high and that the hotel could improve its pet facilities. Despite these minor points, the hotel's commitment to being both family and pet-friendly makes it a standout option for those traveling together, whether for a brief overnight stay or an extended visit.
Located centrally, NH Collection Palacio de Burgos provides convenient access to the vibrant nightlife nearby. Guests appreciate its prime location, highlighting its close proximity to main attractions and evening entertainment options. Despite being near lively spots, the hotel ensures a peaceful retreat with quiet rooms, making it an ideal choice for those wanting to enjoy the nightlife without compromising on rest. Additionally, the presence of a good bar on-site adds to the overall experience, offering a pleasant spot to unwind after exploring the city's nocturnal offerings.
The 'NH Collection Palacio de Burgos' generally meets the expectations for a four-star hotel with many guests highlighting its excellent facilities and quality of service. Guests describe the hotel as well-aligned with its four-star ranking, rating it as excellent and well worth its category. The positive sentiment extends to the overall high standards of quality and comfort that the hotel consistently offers.
Many reviews state that the hotel provides everything expected from a four-star establishment, making it a great choice for any stay. The breakfast options, though sometimes considered odd, contribute to the four-star experience. Despite some guests finding the prices relatively high compared to other four-star hotels, the value for money is often acknowledged.
However, there are some critical notes regarding service and amenities. A few guests found that the reception staff did not meet the professional standards expected of a four-star hotel. Additionally, the absence of amenities such as bathrobes, slippers and toothbrushes was seen as a drawback for a hotel of this level.
In summary, the NH Collection Palacio de Burgos is widely recognized as a high-quality, well-rated four-star hotel, offering a great experience for most of its guests with minor areas that could benefit from improvements.
Located in a prime location for business guests, NH Collection Palacio de Burgos is highly regarded for its excellent facilities and services tailored specifically for business travelers. The hotel offers comfortable accommodations and well-equipped meeting rooms, making it an ideal choice for corporate stays and business meetings. Guests have highlighted the amazing business facilities and the hotel's supportive and business-friendly environment.
The hotel features state-of-the-art meeting spaces and conference rooms with all necessary amenities, providing a conducive setting for business functions. The staff is noted for their helpfulness in catering to the specific needs of business travelers, ensuring a smooth and productive stay.
While there are limited services available at nighttime, the overall impression is of a well-run hotel that effectively supports the needs of business guests. The corporate facilities are top-notch, making it a popular choice for business trips and meetings. In summary, NH Collection Palacio de Burgos stands out as a prime destination for business travelers, offering an excellent blend of comfort, functionality and professional service.
NH Collection Palacio de Burgos is known for its accessibility features, making it a suitable choice for travelers with disabilities. The hotel offers easy access with convenient parking options, including accessible parking under the hotel and garages across the street. Despite some challenges with narrow parking spaces and occasional traffic issues, guests generally find the parking setup manageable.
The hotel is highly regarded for its accessibility, which includes suitable room features and easily accessible plug sockets and outlets. For guests with mobility issues, the hotel provides accessible rooms and ensures a comfortable stay. Bathrooms, however, could benefit from additional safety measures, such as safety strips in bathtubs.
Located near the Cathedral and along the river, the hotel offers a beautiful and central location that's well connected to the city center and major attractions. This makes navigating around town straightforward for guests with limited mobility. While some guests noted that the hotel could improve its accessibility aids for disabled people, overall, it stands out as a highly accessible venue.
In summary, NH Collection Palacio de Burgos combines historical charm with modern accessibility, making it an excellent choice for travelers who require special accommodations. Despite minor areas for improvement, its strategic location and thoughtful amenities make it a top pick for guests with mobility issues.
The NH Collection Palacio de Burgos is nestled in a beautifully restored 16th-century hotel that offers guests a unique blend of historic charm and modern comforts. Housed in a former monastery and convent, the hotel features stunning architecture and decor that harken back to its storied past. Visitors can expect a warm and elegant ambiance with original cloisters and antique furnishings adding to the allure.
Its exceptional location in the heart of the old town places guests within walking distance of the awe-inspiring cathedral and various museums, making it a prime spot for history enthusiasts. The city views and the proximity to significant cultural sites only add to the experience.
The building itself has been meticulously preserved, maintaining its architectural integrity while offering luxurious and tasteful accommodations. With its magnificent rehabilitation, the hotel retains its historical essence, allowing guests to feel as if they have stepped into another century. Cateored in the old architecture, charming features and historical character, the hotel stands as a testament to an era gone by.
Every aspect of the hotel exudes a sense of history, from the beautifully decorated rooms to the ancient cloister that creates a cozy yet high-quality atmosphere. Guests consistently praise its historical significance, harmonious blend of the old and new and its strategic location. Whether inside the lovely old building or exploring the vibrant surrounding area, the NH Collection Palacio de Burgos offers an immersive historical experience like no other.
Nestled in a charming historic building, the NH Collection Palacio de Burgos offers an idyllic setting for a romantic escape. Guests are enchanted by the romantic feel and charming ambiance of the hotel, which is perfect for a romantic getaway or retreat. The fairytale-like environment and beautiful views contribute to a romantic atmosphere that is both elegant and serene.
The hotel's classic architecture and historic elegance are frequently mentioned as highlights, providing an enchanting backdrop for a romantic stay. Couples will find the stylish and romantic dinner settings particularly appealing, enhancing the overall experience. The common areas receive high praise for their exceptional aesthetic, ensuring a complete change of scenery filled with peace and comfort.
Located within the main city area, the hotel is part of a lovely historic building that was once a convent, adding to its unique charm and romantic allure. The classic decor and thoughtfully renovated interiors maintain the historic essence while offering modern comforts, making it an ideal spot for a memorable romantic getaway.
Travelers with pets looking for a welcoming stay in Burgos will find the NH Collection Palacio de Burgos to be a mixed bag. The hotel offers a variety of pet-friendly amenities that generally receive positive feedback from guests. These include a thoughtful welcome pack for dogs, complete with a comfortable bed, food and drink bowls and treats. Cat owners will also appreciate the provision of litter boxes and bowls, reflecting a genuine effort to accommodate pets of all kinds.
Guests frequently highlight the hotel's excellent facilities for dogs, making it a great option for pet owners. The location is described as perfect for dog walking, adding to the convenience for those traveling with their canine companions. Many visitors are impressed by the charming attention and respect shown to their pets, suggesting that the hotel has a heart for animals.
However, the cost associated with bringing pets is a recurring point of contention. The pet surcharge, set at €35 per night, is viewed by some as excessively high, especially given certain limitations and the absence of additional necessities for dogs. While many appreciate the comprehensive setup provided for pets, including small mattresses and treats, there are a few who feel that the high fee does not always correspond with the level of service received.
Overall, NH Collection Palacio de Burgos is praised for its dog-friendly policy and the thoughtful touches that make traveling with pets easier, though the high pet fees might give some potential guests pause.
Location Show Map
Location
Housed in a historic building, the hotel seamlessly combines comfort and charm, providing a tranquil retreat with its quiet surroundings. Guests appreciate the proximity to key landmarks, parks and the central commercial area, all within easy walking distance. The location is also praised for its convenience with many reviews highlighting the ease of navigating the city and the availability of convenient parking.
Overall, the NH Collection Palacio de Burgos is celebrated for its central, yet serene location, making it a perfect choice for those looking to immerse themselves in the rich history and vibrant life of Burgos.
Breakfast
Many reviews highlight the beautiful atmosphere of the dining room, adding to the overall pleasant dining experience. The breakfast staff receives commendations for their friendliness, attentiveness and efficiency, enhancing the enjoyable start to the day. Despite the occasional comment on the breakfast being pricey or not served in a preferred location, the majority of guests feel that the breakfast offerings are worth the cost, providing a perfect blend of variety and quality.
Overall, the breakfast service at NH Collection Palacio de Burgos stands out as a key feature of the hotel with its rich, diverse and delicious options ensuring that guests leave satisfied and ready for the day ahead.
Dinner
Despite these accolades, some feedback points to areas of improvement. Several guests noted limited menu options and occasional dissatisfaction with the meal quality, describing some dining experiences as not exceptional or even disastrous. Additionally, logistical issues such as the restaurant’s late opening hours, operational closures and limited bar services posed inconveniences for some visitors.
While the restaurant’s culinary offerings receive high praise for creativity and exceptional taste, some reviewers were deterred by poor usage of the dining room and a menu that didn’t meet their expectations. Compounded by occasional service lapses and an overall limited service after evening hours, these aspects detracted from an otherwise highly-regarded dining experience.
Overall, the NH Collection Palacio de Burgos restaurant is often recommended for its sumptuous food and excellent dining experience, although diners might want to be prepared for potential limitations in menu variety and service availability.
Rooms
The rooms are described as very comfortable and well-furnished with soundproofing that ensures a quiet stay. The decor is often referred to as stylish, elegant and tastefully done, contributing to a pleasant and inviting atmosphere. Several guests appreciated features like four-poster beds, ample storage space and modern conveniences such as coffee makers and kettles.
Despite the overwhelmingly positive feedback, a few reviews mention minor drawbacks, such as outdated furnishings in some rooms, limited lighting and occasional maintenance issues like broken tiles. However, these critiques are overshadowed by the general satisfaction with the room sizes and cleanliness.
Overall, the NH Collection Palacio de Burgos offers a combination of historical charm, modern comfort and practical amenities, making it a highly recommended choice for visitors seeking a quiet, spacious and well-appointed stay in a central location.
Beds
However, a few detractors noted issues with mattress firmness with some finding the beds too hard or uncomfortable. Nonetheless, these concerns appear to be in the minority and the general consensus leans heavily towards a positive experience regarding bed comfort at this hotel. With an emphasis on comfort, cleanliness and spaciousness, the beds at the NH Collection Palacio de Burgos seem to provide a restful retreat for most guests.
Cleanliness
In addition to the inviting rooms, which are often referred to as clean, elegant and spacious, guests appreciate the beautifully maintained common areas. Housekeeping services are particularly commendable, ensuring that every inch of the property remains in pristine condition. The hotel's attention to cleanliness significantly enhances its welcoming atmosphere, contributing to a comfortable and pleasant stay for its guests.
Staff
Both reception and dining staff receive frequent commendations for their efficient and courteous service. The breakfast team stands out for their attentiveness and efficiency, significantly enhancing the dining experience. Many guests appreciate the staff's willingness to assist with any needs, from handling luggage to providing helpful information.
Guests also note the staff’s multilingual abilities, allowing for smooth communication and a more personalized service. The positive interactions and friendly attitudes of the hotel employees greatly contribute to the overall satisfaction of the stay.
However, a few reviews mention occasional lapses in service, particularly at the reception, where some guests encountered unwelcoming attitudes and inadequate assistance. Despite these isolated incidents, the consensus remains overwhelmingly positive regarding the staff's friendliness, professionalism and helpfulness.
In summary, the NH Collection Palacio de Burgos excels in delivering excellent service with a team that consistently prioritizes guest satisfaction and comfort. The friendly and courteous nature of the staff significantly enhances the overall experience, making it a recommended choice for travelers seeking reliable and warm-hearted hospitality.
Wi-Fi
However, some reviewers noted room for improvement. A few guests experienced unstable and unreliable connections with limitations such as only 20 Mb per day and areas where the service was slow or insufficient. For those needing more robust internet access, the option to pay extra is available. Despite these occasional issues, the overall consensus indicates a positive experience with the hotel's internet services.
Gym
Parking
However, there are significant considerations regarding the cost and space availability. The parking fee, often noted at around 20 EUR per night, is frequently cited as expensive. Moreover, the spaces within the underground garage are described as very tight, making maneuvering challenging, particularly for larger vehicles or SUVs. Some guests mentioned that reservations are necessary due to limited availability, though this process could be streamlined.
Despite these drawbacks, many guests find the parking facilities adequate and secure, which adds value to their stay. For those who prefer alternative options, free street parking may sometimes be available in the vicinity. Overall, while the parking situation at the NH Collection Palacio de Burgos has its complexities, it remains a useful amenity that enhances the overall convenience of staying in this centrally located hotel.
Family
Located in a serene setting by a river and just a short walk from the Burgos Cathedral, the hotel provides an excellent base for exploring the local area. Guests can enjoy large rooms with beautiful river views, enhancing the overall experience. Despite some reviews indicating the absence of specific family-oriented activities, the positive environment and dedicated family services more than make up for it, ensuring a pleasant stay for all ages.
NH Collection Palacio de Burgos is also pet-friendly, welcoming dogs and cats with charming touches like dog beds, cat litter and even treats, making it easier for families traveling with pets. However, it's worth noting that some guests felt the pet fees were a bit high and that the hotel could improve its pet facilities. Despite these minor points, the hotel's commitment to being both family and pet-friendly makes it a standout option for those traveling together, whether for a brief overnight stay or an extended visit.
Nightlife
4 Star
Many reviews state that the hotel provides everything expected from a four-star establishment, making it a great choice for any stay. The breakfast options, though sometimes considered odd, contribute to the four-star experience. Despite some guests finding the prices relatively high compared to other four-star hotels, the value for money is often acknowledged.
However, there are some critical notes regarding service and amenities. A few guests found that the reception staff did not meet the professional standards expected of a four-star hotel. Additionally, the absence of amenities such as bathrobes, slippers and toothbrushes was seen as a drawback for a hotel of this level.
In summary, the NH Collection Palacio de Burgos is widely recognized as a high-quality, well-rated four-star hotel, offering a great experience for most of its guests with minor areas that could benefit from improvements.
Business
The hotel features state-of-the-art meeting spaces and conference rooms with all necessary amenities, providing a conducive setting for business functions. The staff is noted for their helpfulness in catering to the specific needs of business travelers, ensuring a smooth and productive stay.
While there are limited services available at nighttime, the overall impression is of a well-run hotel that effectively supports the needs of business guests. The corporate facilities are top-notch, making it a popular choice for business trips and meetings. In summary, NH Collection Palacio de Burgos stands out as a prime destination for business travelers, offering an excellent blend of comfort, functionality and professional service.
Accessible
The hotel is highly regarded for its accessibility, which includes suitable room features and easily accessible plug sockets and outlets. For guests with mobility issues, the hotel provides accessible rooms and ensures a comfortable stay. Bathrooms, however, could benefit from additional safety measures, such as safety strips in bathtubs.
Located near the Cathedral and along the river, the hotel offers a beautiful and central location that's well connected to the city center and major attractions. This makes navigating around town straightforward for guests with limited mobility. While some guests noted that the hotel could improve its accessibility aids for disabled people, overall, it stands out as a highly accessible venue.
In summary, NH Collection Palacio de Burgos combines historical charm with modern accessibility, making it an excellent choice for travelers who require special accommodations. Despite minor areas for improvement, its strategic location and thoughtful amenities make it a top pick for guests with mobility issues.
Historic
Its exceptional location in the heart of the old town places guests within walking distance of the awe-inspiring cathedral and various museums, making it a prime spot for history enthusiasts. The city views and the proximity to significant cultural sites only add to the experience.
The building itself has been meticulously preserved, maintaining its architectural integrity while offering luxurious and tasteful accommodations. With its magnificent rehabilitation, the hotel retains its historical essence, allowing guests to feel as if they have stepped into another century. Cateored in the old architecture, charming features and historical character, the hotel stands as a testament to an era gone by.
Every aspect of the hotel exudes a sense of history, from the beautifully decorated rooms to the ancient cloister that creates a cozy yet high-quality atmosphere. Guests consistently praise its historical significance, harmonious blend of the old and new and its strategic location. Whether inside the lovely old building or exploring the vibrant surrounding area, the NH Collection Palacio de Burgos offers an immersive historical experience like no other.
Romantic
The hotel's classic architecture and historic elegance are frequently mentioned as highlights, providing an enchanting backdrop for a romantic stay. Couples will find the stylish and romantic dinner settings particularly appealing, enhancing the overall experience. The common areas receive high praise for their exceptional aesthetic, ensuring a complete change of scenery filled with peace and comfort.
Located within the main city area, the hotel is part of a lovely historic building that was once a convent, adding to its unique charm and romantic allure. The classic decor and thoughtfully renovated interiors maintain the historic essence while offering modern comforts, making it an ideal spot for a memorable romantic getaway.
Dog Friendly
Guests frequently highlight the hotel's excellent facilities for dogs, making it a great option for pet owners. The location is described as perfect for dog walking, adding to the convenience for those traveling with their canine companions. Many visitors are impressed by the charming attention and respect shown to their pets, suggesting that the hotel has a heart for animals.
However, the cost associated with bringing pets is a recurring point of contention. The pet surcharge, set at €35 per night, is viewed by some as excessively high, especially given certain limitations and the absence of additional necessities for dogs. While many appreciate the comprehensive setup provided for pets, including small mattresses and treats, there are a few who feel that the high fee does not always correspond with the level of service received.
Overall, NH Collection Palacio de Burgos is praised for its dog-friendly policy and the thoughtful touches that make traveling with pets easier, though the high pet fees might give some potential guests pause.
No, NH Collection Palacio de Burgos doesn't have any pool.
No, a spa isn't available at NH Collection Palacio de Burgos.
Yes, NH Collection Palacio de Burgos welcomes dogs.
Yes, parking facilities are available at NH Collection Palacio de Burgos.
Yes, NH Collection Palacio de Burgos has a gym.
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