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Hotel Residence Promenade

Burgas , 32 Alexander Batenberg Str. (Show on Map)

9.6

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Residence Promenade, set in a historical building with a prime location on the promenade above the Black Sea beach, offers guests a blend of luxury and comfort amid the charm of Burgas. Its proximity to the city center, Sea Garden park and numerous dining and shopping options makes it a convenient base for exploration. Spectacular sea views from the rooms, some even visible from the bathrooms, add to the hotel's lure.

Breakfast offerings generally receive praise for their deliciousness, variety and quality service, though some guests suggest more variety and better labeling of food items. Dinner at the hotel restaurant garners widespread acclaim for its superb and reasonably priced cuisine, enhanced by a 10% discount for hotel guests.

Rooms are lauded for their spaciousness, cleanliness, modern design and particularly, their breathtaking views of the Black Sea. While minor issues like pillow discomfort and occasional technical glitches are noted, the overall feedback remains overwhelmingly positive due to daily meticulous cleaning and high-quality amenities.

Cleanliness throughout the hotel is frequently praised with reviewers describing the environment as spotless and well-maintained, contributing to an inviting and cozy stay.

The exceptional staff are consistently recognized for their friendliness, attentiveness and helpfulness. From assisting with parking to being welcoming and polite, the team significantly enhances the guest experience and upholds high service standards.

The hotel's beachside location is highly appreciated, providing easy and quick access to the lovely beach and scenic Sea Garden. The parking facilities are acknowledged as convenient and efficient, though occasionally challenging due to availability.

Hotel Residence Promenade is also particularly noted for its family-friendly environment, offering cozy rooms and various amenities that are suitable for families with children. The nearby park further enriches the experience with activities for the young ones.

Lastly, the beds are frequently highlighted for their exceptional comfort, contributing to a restful stay despite occasional mixed opinions on mattress firmness. Overall, Hotel Residence Promenade stands out as a top accommodation choice in Bulgaria, offering a delightful blend of comfort, convenience and exceptional service.
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Hotel near The Beach

Located at 32 Alexander Batenberg Str., this hotel is located right next to the central beach in the Sea Garden, 164 feet from the sea. It's praised for its proximity to the beach and the quietness.

Family Friendly Hotel

Located near the central beach in the Sea Garden, offering easy access to the sea and park. Provides a comfortable and convenient stay for families.

Hotel with Parking

The hotel provides parking. The property's location and service are appreciated by guests.

Small Hotel

This charming hotel is centrally located and offers a restaurant. It is known for its helpful staff and provides a comfortable stay, making it a great choice for those seeking a cozy experience.

Boutique-style Hotel

Luxury Hotel

5-Star Hotel

Room Types

Double Room with Sea View The bathrobes in the room are on request. This double room includes a private bathroom with a shower, a hairdryer and a toilet. The room features a flat-screen TV with cable channels, a complimentary minibar, a tea and coffee maker and sea views.

Deluxe Double Room with Balcony and Sea View The bathrobes in the room are on request. This deluxe double room includes a private bathroom with a shower, a bathtub, a hairdryer and a toilet. The room features a flat-screen TV with cable channels, a complimentary minibar, a tea and coffee maker, and a sea view with a balcony and garden furniture.

Double or Twin Room with Balcony The bathrobes in the room are on request. This double room includes a private bathroom with a shower, a hairdryer and a toilet. The room features a flat-screen TV with cable channels, a complimentary minibar, a tea and coffee maker, as well as city views and outdoor furniture. You can choose between a large bed or two separate single beds.

One-Bedroom Apartment The bathrobes in the room are on request. There is a sofa in the living room. This apartment includes a private bathroom with a shower, a hairdryer and a toilet. The apartment features a flat-screen TV with cable channels, a complimentary minibar, a tea and coffee maker and a city view.

King Studio with Sofa Bed The bathrobes in the room are on request. This studio includes a sofa, private bathroom with a shower, a hairdryer and a toilet. The studio features a flat-screen TV with cable channels, a complimentary minibar, a tea and coffee maker, and a balcony with city views and outdoor furniture.

Double Room with Balcony and Sea View The bathrobes in the room are on request. This double room includes a private bathroom with a shower, a hairdryer and a toilet. The double room features a flat-screen TV with cable channels, a complimentary minibar, a tea and coffee maker, and a sea view with a balcony and garden furniture.

About Hotel Residence Promenade

License: РК-18-12769

Guest Reviews

9.6

Excellent

Location

Hotel Residence Promenade boasts an enviable location that consistently wins the admiration of its guests. Situated right on the promenade above the beach, the hotel offers stunning views of the Black Sea and easy access to the Sea Garden, a large park with excellent walking and jogging routes. Visitors love its proximity to the city center, making it a convenient base for exploring Burgas.

The hotel is nestled in a historical building and combines luxury with comfort, all while being close to numerous restaurants, cafes and shops. The central location means that guests are never far from the vibrant pedestrian zone, the public beach and other key attractions. Many reviews highlight the spectacular views from the rooms, some even mentioning enjoying these views from the bathroom.

With such a perfect and strategic location, the hotel also offers the convenience of parking right in front, making it easy for travelers with vehicles. The combination of its seaside position, proximity to the town center and the charming garden setting make Hotel Residence Promenade an ideal choice for both relaxation and exploration in Burgas. The excellent design, cleanliness and attentive staff further enhance the stay, earning the hotel high praise and making it one of the best accommodations in Bulgaria.

Breakfast

When it comes to breakfast at Hotel Residence Promenade, guest experiences are varied but mostly positive. A significant number of guests praise the breakfast for being delicious, varied and satisfying. Many have described it as amazing and excellent with commendations for the hotel's superb buffet and the high quality of food. The breakfast is often highlighted as rich with a great selection and wonderful coffee and service.

However, some guests feel that the breakfast could benefit from more variety and improvements in specific areas like vegan options, vegetables and pastries. There are remarks about the breakfast being a bit basic for the accommodation level and suggestions for better labeling of food items. Despite occasional feedback on the simplicity and occasional repetition in offerings, many guests find the breakfast to be sufficient and satisfying.

Additional positive notes mention a wonderful ambiance in the cozy restaurant where breakfast is served and a unique preparation style. While basic for some, the consistent quality and richness appear to resonate well with many guests, cementing the breakfast service as a respectable aspect of their stay at Hotel Residence Promenade.

Dinner

The hotel restaurant at 'Hotel Residence Promenade' consistently impresses guests with its delicious, diverse and reasonably priced fare. The food is frequently described as amazing, perfect and superb with many highlighting the variety of tasty dishes available. The dinner experience is enhanced not only by the excellent cuisine but also by the quality service, tranquility and comfort of the dining environment.

Additionally, hotel guests receive a 10% discount for dining in the restaurant, making it a more appealing choice. Although reservations are necessary to secure a table, those who plan ahead are rewarded with a delightful dining experience. One exception noted was the New Year's Eve festive dinner, which fell short of expectations. Nonetheless, for those looking to enjoy a fine meal, the hotel's restaurant comes highly recommended.

Rooms

Hotel Residence Promenade offers rooms that consistently impress with their spaciousness, cleanliness and modern design. Many guests highlighted the comfort of the rooms, describing them as both cozy and well-equipped. The views, particularly those of the Black Sea, are a notable feature that adds to the overall appeal. The rooms are not only large and stylishly furnished but also meticulously maintained with daily cleaning services ensuring they remain tidy and inviting.

The bathrooms also received positive mentions, being modern, well-equipped and designed with practicality in mind. Some guests appreciated the luxurious touches, such as excellent baths and high-quality room facilities. Balconies offering great views and additional amenities contribute to the pleasant experience.

Despite a few minor issues, such as uncomfortable pillows and occasional lack of TV and internet, the overall sentiment towards the room accommodations at Hotel Residence Promenade is overwhelmingly positive. Many reviews praise the hotel's excellent location, attentive staff and top-quality room facilities, establishing it as a recommended choice for travelers in Bulgaria.

Beds

Hotel Residence Promenade has received an impressive range of positive remarks regarding its bedding. Guests consistently praise the hotel for its very comfortable beds, often describing them as cozy, comfy and exceptionally comfortable. The hotel seems to provide a variety of bed sizes with several mentions of huge beds adding to the overall comfort. Notably, the bed linens and towels receive high marks for their quality and the clean and inviting linens contribute to the overall comfort of the stay. Firm pillows are appreciated by those who prefer them, although there are mixed sentiments about the mattress softness with some guests finding them too soft for their taste. Despite this, the overall consensus highlights the beds as a key feature, making for a restful and pleasant stay at Hotel Residence Promenade.

Cleanliness

Hotel Residence Promenade is highly praised for its exceptional cleanliness and well-maintained facilities. Guests consistently highlight the hotel's spotless hygiene and immaculate rooms, which are cleaned daily to maintain top-notch standards. The rooms are described as clean, spacious and comfortable with many noting the modern and well-maintained structure of the hotel. The beds also receive positive mentions for their comfort. Overall, reviewers highly appreciate the hotel's clean and tidy environment, making it a comfortable and cozy place to stay. Everything appears to be perfect for a pleasant and quiet stay with the clean and tastefully furnished rooms standing out as a particular highlight.

Staff

Hotel Residence Promenade boasts an exceptional team renowned for their friendly and helpful demeanor. Guests frequently highlight the staff's attentive and supportive nature, noting their efficiency in offering assistance. The reception team stands out for being particularly welcoming and polite, often going above and beyond to help with parking, luggage and booking taxis.

Service is consistently described as excellent with staff members demonstrating a willingness to assist with any queries or needs. The personnel, from the reception to other areas, are praised for their hospitable, smiley and courteous approach, ensuring a pleasant and comfortable stay for visitors.

In addition to their friendliness, the staff are also commended for their training and responsiveness, always ready to attend to guests' needs promptly. This positive interaction extends to offering very nice alcoholic drinks, adding to the overall enjoyable experience at the hotel.

Overall, the consistently positive feedback about the team's performance makes it clear that the staff at Hotel Residence Promenade significantly contribute to the warm and inviting atmosphere that travelers appreciate.

Beach

Hotel Residence Promenade enjoys an enviable position near the beach with guests praising its excellent location right by the seaside garden. The convenience of being just a short walk, typically 2-5 minutes, from the beach makes it ideal for those looking to enjoy outdoor activities. The hotel is situated directly on the promenade above the beach, offering a picturesque setting. Its proximity to both downtown and the beach further enhances its appeal, making it a perfect spot for beach lovers. The lovely beach situated right in front of the hotel adds to its charm, providing an enjoyable and convenient seaside experience.

Parking

Hotel Residence Promenade offers commendable parking facilities highly appreciated by its guests. The hotel boasts ample private parking spaces, including free dedicated spots for its guests. Numerous reviews highlight the convenience of having a parking spot right in front of the hotel with several guests noting the ease of parking either on arrival or with assistance from the hotel staff. Some reviews mention secure and space-efficient parking options as a plus. However, there are occasional challenges with availability, as a few guests pointed out struggles with finding vacant spots and the lack of parking spaces around the hotel. Despite this, the general feedback emphasizes good, often free parking that enhances the overall guest experience.

Family

Hotel Residence Promenade is an excellent choice for families seeking a comfortable and enjoyable stay. The hotel offers comfy rooms that cater well to the needs of families, providing a cozy space even when traveling with children. This family-friendly hotel also boasts a range of amenities designed to accommodate families, including a family-friendly restaurant that ensures everyone finds something they like.

The surrounding park is filled with numerous attractions that keep children entertained, making it an ideal destination for a family holiday. At the same time, the hotel remains suitable for couples or individuals traveling without children, striking a good balance in catering to various types of guests. Overall, Hotel Residence Promenade stands out as a comfortable and convenient option for a family-friendly getaway.

No, Hotel Residence Promenade doesn't have any pool.

No, a spa isn't available at Hotel Residence Promenade.

No, Hotel Residence Promenade doesn't allow dogs.

Yes, parking facilities are available at Hotel Residence Promenade.

No, Hotel Residence Promenade doesn't have a gym.

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