The Lord Forrest Hotel

Bunbury -33.32312100, 115.63603600 , 20 Symmons Street (Show on Map)
7.6
Good


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Summary of reviewsThe The Lord Forrest Hotel in Bunbury receives praise for its superb, central location, which affords easy access to nearby shops, restaurants, cafes, bars and the beach. Guests enjoy stunning ocean views and appreciate the convenience of being close to the city center, nightlife and various entertainment hubs.

When it comes to breakfast, opinions are mixed. Some guests find it delicious and well-priced with quality food and coffee, while others criticize it as cold, overpriced and lacking variety. Positive mentions include pancakes and bacon, though issues like insufficient staff and early packing of the buffet detract from the experience.

Dinner at the hotel's in-house restaurant garners both commendation and critique. Many applaud the great food, beautiful presentation, portion sizes and helpful service, especially certain dishes such as lamb chops and fish and chips. However, some guests encountered overcooked food, high prices and occasional unfriendly staff.

The hotel's rooms are described as clean, spacious and comfortable with many appreciating the recent renovations, balconies and modern amenities. Issues noted include noise, temperature control problems and occasional outdated decor. Overall, though, the cleanliness and comfort of the rooms enhance the stay.

Cleanliness is generally a highlight with guests frequently mentioning the spotless condition of the rooms and the diligence of the housekeeping staff. While there are occasional reports of inadequate vacuuming and minor maintenance issues, the majority of feedback is positive.

The staff receives mixed reviews. Many guests appreciate the friendly, helpful nature of the staff, particularly at check-in and housekeeping. Specific individuals are often praised for exceptional service. However, critiques include occasional indifference or rudeness from some staff members, indicating room for improvement in guest service training.

Wi-Fi, unfortunately, is a significant area of concern with many guests finding the connection unreliable, slow or non-existent, leading to frustration.

The indoor pool is a hit, especially with families. Clean and well-maintained, it's appreciated for its year-round accessibility. However, some guests find the pool water cold at times and the strong chlorine smell permeating the hotel is a frequent complaint.

For families, the hotel offers a welcoming and accommodating atmosphere with kid-friendly activities and spacious family rooms. The indoor pool and central location further enhance the appeal for family stays.

The comfort of the beds receives mixed feedback. While many guests find them very comfortable, others describe the beds as old and hard. Despite these mixed reviews, the housekeeping service is frequently commended for cleanliness and fresh linens.

Business travelers find the hotel suitable, thanks to clean and comfortable rooms, well-equipped business centers and meeting spaces. However, unreliable Wi-Fi and occasional lack of business amenities are noted drawbacks.

Overall, The Lord Forrest Hotel is well-regarded for its location, cleanliness, family-friendly amenities and helpful staff, making it a recommended option for those seeking a comfortable and convenient stay in Bunbury, despite some areas needing improvement.
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Hotel with Indoor Pool
Best Western Plus Hotel Lord Forrest features a heated indoor pool and a hot tub. The hotel also offers free WiFi and complimentary parking.

Hotel with Heated Pool
Located in Bunbury, this hotel features an indoor heated pool, providing a comfortable swimming option for guests.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Accessible Hotel

4-Star Hotel

Room Types
Hotel Queen Room This room features a flat-screen TV with cable channels, complimentary WiFi and a private balcony. It includes a minibar and tea/coffee making facilities. The en suite bathroom provides a hairdryer and free toiletries.

Family Corner Terrace Studio This Family suite features a private balcony, a minibar, complimentary WiFi, tea/coffee making facilities and a flat-screen TV with cable channels. The en suite bathroom has a separate bath and walk-in shower. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).

1 Bedroom Executive Spa Suite This spacious apartment features a lounge area, a 2-person spa bath and a private balcony overlooking the city. It also includes a mini kitchenette with a microwave, minibar and tea/coffee making facilities. The flat-screen TV provides cable channels. All apartments are located on the top floor of the hotel. Please note that the price is based on 2 guests. Maximum occupancy is 3, with an additional fee for the sofa bed (see Hotel Policies).

Hotel Twin Room This room features a flat-screen TV with cable channels, complimentary WiFi and a private balcony. It also includes minibar and tea/coffee making facilities. The en suite bathroom provides a hairdryer and free toiletries.

Deluxe Queen Room The Deluxe rooms feature a private balcony with city views. Also included is a flat-screen TV with cable channels, minibar, tea/coffee making facilities and complimentary WiFi. The en suite bathroom provides a hairdryer and free toiletries.

Hotel Queen Single Room This room features a flat-screen TV with cable channels, complimentary WiFi and a private balcony. It also includes a minibar and tea/coffee making facilities. The en suite bathroom provides a hairdryer and free toiletries.

Superior King Room with Ocean View The Superior rooms feature a private balcony with ocean views. Also included is a flat-screen TV with cable channels, minibar, tea/coffee making facilities and complimentary WiFi. The en suite bathroom provides a hairdryer and free toiletries.

Junior Suite This spacious suite features a lounge area and a private balcony with water views. It also includes a flat-screen TV with cable channels, minibar, tea/coffee making facilities and complimentary WiFi. The en suite bathroom provides a walk-in shower, hairdryer and free toiletries.

King Room - Disability Access This spacious suite is wheelchair accessible and features a lounge area and a private balcony. It also includes a flat-screen TV with cable channels, minibar, tea/coffee making facilities and complimentary WiFi. The en suite bathroom provides a walk-in/roll-in shower, hairdryer and free toiletries.

Corner Studio This suite features a private balcony. It includes a minibar, tea/coffee making facilities, complimentary WiFi and a flat-screen TV with cable channels. The en suite bathroom has a separate bath and walk-in shower. Please note that the price is based on up to 4 guests. Maximum occupancy is 5 with additional fee for the sofa bed (see Hotel Policies).

Two-Bedroom Apartment This spacious apartment features 2 bedrooms, a lounge area, a 2-person spa bath and private balcony. It also offers a mini-kitchenette with a microwave, minibar and tea/coffee making facilities. The flat-screen TV's provide cable channels. All apartments are located on the top floor. Please note that the price is based on up to 4 guests. Maximum occupancy is 5 with additional fee for the sofa bed (see Hotel Policies).

One-Bedroom Apartment This spacious apartment features one bedroom, a lounge area, a 2-person spa bath and a private balcony. It also offers a mini-kitchenette with microwave, minibar and tea/coffee making facilities. The flat-screen TV provides cable channels. All apartments are located on the top floor. Please note that the price is based on 2 guests. Maximum occupancy is 3 with additional fee for the sofa bed (see Hotel Policies).

Guest Reviews
7.6
Good
Location
The The Lord Forrest Hotel in Bunbury consistently impresses visitors with its superb location. Set in the heart of the city, the hotel is conveniently close to various attractions, making it an ideal base for exploring. Guests appreciate the easy walking distance to shops, restaurants, cafes, bars and the beach. The central location offers stunning ocean views, contributing to a relaxing and enjoyable stay. The hotel's proximity to everything, including the city center, nightclubs, event venues and entertainment hubs, ensures that everything you need is just a short stroll away. The well-situated property is particularly noted for being close to eateries, the commercial area and the foreshore, enhancing the overall convenience and appeal of the stay in Bunbury.

Breakfast
Guest reviews of the breakfast at The Lord Forrest Hotel offer a mixed picture. While some guests enjoyed a delicious and well-priced breakfast with great quality food and lovely coffee, many found the breakfast to be cold, overpriced and lacking in variety. There were mentions of delicious pancakes, excellent bacon and satisfying meals, but these were often overshadowed by complaints of cold food, insufficient staff and long wait times. The buffet breakfast, in particular, received criticism for being packed up early or not being available at all and when it was, the food was sometimes stale or ran out quickly. Despite the positive feedback about certain meals and the helpfulness of staff, many guests felt the breakfast could improve significantly, especially given its cost.

Dinner
Dinner experiences at the The Lord Forrest Hotel elicited mixed reviews from guests. Many lauded the in-house restaurant for its great food, affordable lunch specials and lovely atmosphere. Positive impressions highlighted meals that were beautifully presented, substantial in portion size and superbly crafted. Specific dishes like lamb chops, fish and chips and coffee with churros received special mentions. The overall service, especially by certain staff members, garnered praise for helpfulness and attentiveness.

However, not all feedback was glowing. Some guests encountered issues such as overcooked or poorly cooked food, high prices for small portions and occasionally unfriendly staff. A few patrons were disappointed with dry meats, limited culinary skills and the restaurant being closed during their stay. Most concerning were reports of food tasting off and raw chicken, which left some diners unimpressed.

Despite these drawbacks, the positive experiences, great meals and welcoming service made for enjoyable dining for many guests at the hotel restaurant.

Rooms
The rooms at The Lord Forrest Hotel draw a mixed picture based on guest reviews. Positively, numerous comments highlight the rooms as being clean, spacious and comfortable, often mentioning that they are well-maintained. Many guests appreciated the modern renovations, the presence of balconies with views and good amenities such as kitchenettes and large bathrooms. The availability of room service and daily housekeeping were well-received. The ocean views and the hotel's convenient location added to the overall positive experience.

However, some reviews point out areas in need of improvement. A few rooms reportedly had issues with noise, temperature control, outdated decor and cleanliness. Specifically, problems with air conditioning and heating were noted, along with occasional smells of paint or mold. The hotel's older sections appear to suffer from a lack of updates, which detract from the overall guest experience at times.

Despite these issues, the reviews suggest that the hotel is generally well-presented, featuring comfortable beds and being sufficiently equipped to meet guest needs. Improvements in room ventilation and addressing the noise levels could enhance the overall guest satisfaction.

Beds
At the The Lord Forrest Hotel, guest reviews indicate that the overall comfort of the beds varies significantly. Many guests found the beds to be very comfortable, often highlighting the king-size beds and noting that they provided a great night's sleep. Phrases like "very comfortable bed," "comfy beds," and "massive bed" were common and numerous reviews mentioned that the beds were large enough to meet their needs. Clean linens and fresh bedding were frequently appreciated, contributing to a restful experience for many.

However, opinions were somewhat mixed with a notable number of guests describing the beds as uncomfortable, old or hard. Mentions of "uncomfortable beds," "hard beds," and beds that gave sore backs reflect these concerns. Some guests compared the beds to old spring mattresses from the 80s, indicating a need for potential updates. Issues like thin pillows, loose bottom sheets and occasional stains on bedding were also mentioned, affecting the overall bed experience for some visitors.

Despite these conflicting views, the housekeeping received positive mentions for maintaining cleanliness and ensuring the linens were fresh. Additionally, the hotel staff was described as friendly and amenities like early check-in and large beds were seen as added benefits.

In summary, while the bed experience at The Lord Forrest Hotel is generally positive with many finding their sleep very comfortable, there are ongoing concerns from some guests regarding bed quality and occasional maintenance issues.

Cleanliness
The Lord Forrest Hotel receives largely positive remarks regarding cleanliness from guests. Many reviewers highlight that the rooms are very clean, tidy and comfortable, contributing to an overall pleasant stay. The cleaning staff is frequently commended for maintaining high standards with several mentions of spotlessly clean rooms and fresh clean linen. The rooms are described as clean, spacious and well presented, giving a welcoming vibe to the guests.

However, a few issues were noted by some guests. Instances of inadequate vacuuming, slightly stained surfaces and occasional musty smells were reported. A couple of reviews mentioned the presence of food crumbs and unsanitary conditions in some rooms. Additionally, some guests noted minor maintenance issues such as loose electric cables and scuff marks on the walls.

Despite these isolated concerns, the majority of the feedback points towards a well-maintained and clean hotel with modern features and friendly staff. The cleaning efforts by the housekeeping team stand out, making it a generally recommended choice for travelers looking for clean and comfortable accommodations.

Staff
The staff at The Lord Forrest Hotel received mixed reviews from guests. Many highlighted the friendly demeanor and helpful nature of the staff, particularly at check-in and in the housekeeping department. Guests frequently mentioned that the reception staff were pleasant, professional and accommodating, which made their experience more enjoyable. Colin from the breakfast service was specifically praised for his warm welcome.

However, there were also several critiques. Issues with the reception staff were noted, such as seeming indifferent or uncommunicative at times. Some guests mentioned that certain staff members appeared unhappy or unconcerned with guest needs and there were occasional reports of rudeness. Training in guest service was suggested as an area for improvement with specific incidents pointing to subpar service in the restaurant and front desk.

Despite these criticisms, many found the overall customer service to be welcoming and efficient with several staff members standing out for their exceptional assistance and friendly attitudes. Housekeeping was consistently praised for keeping the rooms clean and tidy, enhancing the guests' stays.

Wi-Fi
The Wi-Fi at The Lord Forrest Hotel consistently falls short according to guest reviews. Many found the connection to be unreliable, slow or completely non-existent in their rooms. Attempts to connect at various times, including off-peak hours, proved unfruitful, leading to frustration. Some guests experienced difficulties with streaming services due to the poor internet connection. Despite a handful of mentions that the Wi-Fi worked well, the overall sentiment suggests significant room for improvement in providing a dependable and effective internet service.

Pool
The The Lord Forrest Hotel features an indoor pool that has garnered a mix of reviews from its guests. Many visitors highlight that the pool area is a standout part of the hotel, particularly for families. Kids seem to adore the pool and its indoor setting makes it a hit year-round, especially in the winter. The surrounding area, including the bar and lounge, adds to the overall atmosphere, making it an enjoyable spot for relaxation.

The indoor pool is noted for being clean and well-maintained with lovely plants enhancing the ambiance. Its location in the central lobby area allows for easy visibility, adding a fun atmosphere to the hotel's layout. Guests have also appreciated the pool's heated option, which is particularly enjoyable for children.

However, the pool experience isn't without its drawbacks. Some guests have found the water temperature to be on the colder side and on occasion, the heating issues have rendered the pool unusable. The strong smell of chlorine is a frequent concern, permeating not just the pool area but at times the entire hotel. Moreover, limited access and early closing times have been points of disappointment for some visitors.

Despite these issues, the pool facilities are generally lauded for being great and conveniently located, providing a fun, family-friendly environment. Occasional maintenance closures and the overpowering chlorine odor are setbacks that the hotel seems to be addressing, but the overall sentiment remains positive, making it a major attraction of the The Lord Forrest Hotel.

Family
The The Lord Forrest Hotel stands out as an exceptional choice for families with children, offering a multitude of kid-friendly activities and amenities. The indoor pool is a huge hit across various seasons, providing a great spot for the little ones to splash around, even during winter months. Many reviews highlight the spacious, well-designed family rooms that cater to the needs of all family members, ensuring a comfortable stay.

The hotel’s location, right in the heart of town, adds convenience for family excursions. Families appreciate the range of facilities available, from a play area stocked with toys to a pool table that older kids particularly enjoy. The general atmosphere is described as very family-oriented with management and staff often receiving praise for creating a welcoming environment for both adults and children.

Though some reviews mention occasional noise from children enjoying the pool, the overall consensus leans heavily on the positive experiences families have shared. Guests have commended the hotel for its family-friendly amenities, such as a mini fridge and baby-friendly settings, making it an ideal choice for family getaways. The hotel's suitability for hosting family celebrations and accommodating groups of any size, from small families to extended family gatherings, is frequently noted.

In summary, The Lord Forrest Hotel emerges as a highly recommended option for those seeking a comfortable and engaging stay for their family, offering ample activities to keep kids delighted and adults relaxed.

Business
The Lord Forrest Hotel offers a mix of experiences for business travelers. Guests praised the cleanliness and comfort of the rooms with many noting that the rooms were large and well-maintained. The business center and meeting rooms received positive mention for being well-equipped and conducive to business interactions. The hotel is regarded as business-friendly, providing a good environment for working and meeting with clients.

However, some guests had issues with the WiFi connection being unreliable and the general lack of business facilities. Despite the commercialized look that suits a business setting, the hotel was sometimes noted as not suitable for business trips due to these limitations. Additionally, concerns were raised about the staff not providing enough information about facilities and housekeeping not supplying ample towels.

In summary, while the hotel offers impressive business facilities and a conducive environment for work, some improvements in connectivity and staff communication could enhance the overall experience for business travelers.

Accessible
The 'Best Western Plus Hotel Lord Forrest' offers a range of accessibility features that cater to guests with disabilities. Reviews highlight that the hotel provides plenty of parking options, ensuring good access to vehicles. The general location of the hotel is noted to be accessible with wheelchair-accessible rooms and comprehensive accessibility features available. However, some guests mentioned that the parking area can be difficult to access and information regarding parking was not always clear. Despite these challenges, the hotel maintains a generally accessible environment, although it may present difficulties for those with more limited mobility.

Heated Pool
The The Lord Forrest Hotel often receives positive remarks about its indoor heated pool. Many guests appreciate the fantastic pool, citing its well-maintained temperature and enjoyable experience. The heated pool is frequently highlighted as a significant feature, enhancing the overall stay with its comfortable and inviting setting. Although there are mentions of occasional issues with the pool heater, the majority of reviews praise the pool for its warmth and indoor convenience, making it a favored amenity among visitors.

Indoor Pool
The indoor pool at The Lord Forrest Hotel stands out as a highlight for many guests, particularly families with children. Positive feedback highlights that kids have a blast, especially appreciating the pool during the winter months. The pool is described as great, fantastic and wonderful with several reviewers mentioning how nice it is to have an indoor pool where there's no need to worry about sun exposure.

Children find joy in the large, inviting pool, making it a fun activity even during colder seasons. While some noted issues with the pool heating system, making the water cooler than expected, overall, the pool area is appreciated for being clean, cosy and well-maintained. The convenience of having a sizable indoor pool directly within the hotel adds to the allure, making it a draw for those traveling with family. The presence of a heated indoor pool is commended, although it seems there were occasional problems with maintaining the temperature.

Despite minor setbacks such as noise from the pool area heard early in the morning, the pool remains a beloved feature of the hotel, promising a delightful experience for guests looking to make a splash year-round.


Yes, The Lord Forrest Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at The Lord Forrest Hotel.

No, The Lord Forrest Hotel doesn't allow dogs.

No, parking facilities aren't available at The Lord Forrest Hotel.

No, The Lord Forrest Hotel doesn't have a gym.

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