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Summary of reviewsIconic Hotel receives high praise for its strategic and vibrant location, situated amidst a plethora of local eateries, bars and convenience shops. Guests appreciate the ease of access and the modern, clean facilities which enhance the hotel's appeal. The breakfast experience is generally well-received with a sumptuous spread and a wide variety of food selections, including good coffee, often described as delicious and satisfying. Some guests suggest minor improvements to the buffet's variety, but overall, it’s a positive aspect of the stay.
The rooms at Iconic Hotel impress with their cleanliness, spaciousness and modernity. They are well-decorated with comfortable beds and convenient electric charge facilities, catering well to families with interconnected designs. Free upgrades to deluxe rooms and the detailed attention to quality and cleanliness in the room design further elevate guest satisfaction.
Cleanliness stands out as a key strength with guests frequently highlighting the tidy and well-maintained environment. The friendly and helpful staff contribute to a welcoming atmosphere and a smooth check-in process. Housekeeping is noted for their meticulous care, which adds to the luxurious feel of the hotel.
The staff's excellent service and attentiveness are major highlights with guests consistently praising their friendliness and professionalism. Even though some staff members are still gaining experience, the overall sentiment reflects a warm and hospitable environment. Management is also noted for their proactive and responsive approach.
In terms of bedding, Iconic Hotel receives favorable feedback for its comfortable, clean and spacious beds, including comfy mattresses and soft pillows, which enhance the sleeping experience. Despite occasional remarks about bed quality issues, the general consensus remains positive.
In summary, Iconic Hotel is highly recommended for its excellent location, cleanliness, comfortable rooms, attentive staff and enjoyable breakfast offerings, making it a compelling choice for travelers seeking a pleasant and accommodating stay. Show more
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Categories
Hotel with Swimming Pool
Iconic Hotel includes a swimming pool for relaxation and recreation. The pool area is well-maintained, offering a comfortable experience for guests.
Panoramic View Pool Outdoor Pool
Hotel with Free Wi-Fi
The Iconic Hotel provides free Wi-Fi throughout the property, ensuring guests can stay connected. It is also praised for its modern rooms and convenient location near restaurants and cafes.
Business Hotel
Located in Icon City Bukit Mertajam, this hotel features a business center, executive meeting room, and function room facilities. It also offers free WiFi, a gym, and laundry services. The hotel is near the Juru Toll Plaza and Penang Bridge.
Hotel with Parking
Iconic Hotel provides free private parking on-site. Guests have noted the parking is convenient and readily available.
Hotel with Gym
This hotel offers gym facilities for guests.
4-Star Hotel
This hotel is well-regarded, offering a comfortable and high-quality experience. It features modern amenities and is known for its excellent service, making it a top choice for discerning travelers in Bukit Mertajam.
Hotel with Outdoor Pool
This hotel features an outdoor pool, providing guests with a dedicated area for swimming and relaxation during their stay.
Accessible Hotel
Hotel with Panoramic View Pool
Room Types
Deluxe Double or Twin RoomThis air-conditioned deluxe room opens up to views of the city. It is fitted with a flat-screen cable TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Premier Double or Twin RoomThis larger, air-conditioned premier room opens up to views of the city. It is fitted with a flat-screen cable TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Studio RoomThis spacious air-conditioned premier room opens up to views of the city. The seating area is fitted with a flat-screen cable TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Superior Double or Twin RoomProviding free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as city views.
Exclusive Package - Sweets for my SweetRooms are 37 square metres.
Package inclusive:
-in room breakfast for two persons
-In Room dinner for two persons
-Deco in the room
-Pralines for two persons
-Special Gift
Weekly Exclusive
Guest Reviews
8.7
Very Good
Location
Iconic Hotel's location receives substantial praise for its convenience and accessibility. Many reviews highlight the presence of numerous restaurants, bars and convenience shops within walking distance, making it an ideal spot for those who enjoy exploring local eateries and nightlife. Guests consistently note the modern facilities and cleanliness that complement the hotel's fitting and strategic location. Additionally, easy connectivity to surrounding areas makes it a practical choice for travelers. The friendly staff further enhances the positive experience, making it a place where guests express a desire to return. Overall, Iconic Hotel stands out not just for its amenities but for its prime location amidst a vibrant culinary scene.
Breakfast
Guests at Iconic Hotel generally appreciate the breakfast experience, noting it as good and even fabulous. The hotel offers a sumptuous spread with a wide variety of food selections, including good coffee, which many find to be reasonably priced. The food quality and range are highlighted positively with the breakfast buffet frequently described as delicious and nice. While some guests suggest that the morning buffet could be improved with more menu items and snacks, the overall sentiment remains favorable with many enjoying the variety and taste of the breakfast options available.
Rooms
Iconic Hotel's rooms have garnered positive feedback from guests, highlighting their cleanliness, spaciousness and modernity. Visitors have praised the large, well-decorated rooms equipped with comfortable beds and convenient electric charge facilities. Several guests noted that the rooms are fitting for families with interconnected designs that cater well to group living. The comfort of the room and the free upgrades to deluxe rooms were also appreciated. The overall room design and layout received commendation for their quality and attention to detail. The hotel ensures a high standard of cleanliness and modern amenities, making it a compelling choice for travelers seeking a comfortable and pleasant stay.
Beds
The reviews of Iconic Hotel highlight the beds as a notable feature with many guests describing them as comfortable, clean and even huge. Positive feedback includes mentions of comfy mattresses and soft pillows, contributing to an overall good sleeping experience. However, there are occasional remarks pointing out issues, such as the bed quality not meeting expectations and instances where queen-sized beds were actually combined twin beds. Despite these isolated concerns, the general consensus reflects a favorable impression of the hotel's bedding.
Cleanliness
Iconic Hotel consistently impresses guests with its standards of cleanliness, often being highlighted as one of its standout features. Visitors frequently praise the hotel's convenient location and the friendly, helpful staff who contribute to a welcoming atmosphere. The spacious and clean rooms, along with a well-maintained environment, add to the overall comfort. Guests appreciate the smooth check-in process and the accommodating housekeeping staff, who ensure rooms are prepared delicately and maintained in a tidy condition. The lighting and luxurious feel of the rooms further enhance the stay, making Iconic Hotel a top choice for travelers seeking a spotless and comfortable experience.
Staff
The staff at Iconic Hotel receive high praise for their excellent service and attentiveness. Guests consistently mention their friendliness and helpfulness, highlighting their polite demeanor and professionalism. Although some staff members are noted to be young and still gaining experience, the general sentiment reflects a warm and hospitable environment. The management team is also commended for their responsiveness with proactive actions such as changing rooms for guests when necessary. Overall, the favorable comments about the staff contribute positively to the hotel's appeal.
Yes, Iconic Hotel has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Iconic Hotel.
No, Iconic Hotel doesn't allow dogs.
Yes, parking facilities are available at Iconic Hotel.