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Summary of reviewsHotel Marbella has garnered significant praise for its key attributes, primarily its prime central location and exceptional staff service. Located close to major tourist attractions, train and metro stations and an array of dining options, Hotel Marbella offers unparalleled convenience for travelers exploring Buenos Aires. The location is regularly described as safe, quiet and ideal for both short stays and extended visits, providing excellent value for money.
The breakfast at the hotel, while generally appreciated for its taste and service, receives mixed reviews in terms of variety. Some guests commend it as excellent and well-served, while others feel it lacks options and could benefit from better organization. Regardless, the price of breakfast is deemed reasonable.
When it comes to room accommodations, the hotel maintains a basic but clean standard with regular daily housekeeping ensuring a spotless environment. Guests appreciate the cleanliness and the satisfactory comfort level of the rooms. However, the facilities show signs of aging with many reviews pointing out small, dated rooms in need of renovation. Issues such as outdated decor, broken fixtures and insufficient modern amenities slightly detract from the overall experience.
The hotel excels in cleanliness with reviewers frequently mentioning the immaculate conditions both in rooms and throughout the property. Daily refreshed bedding and towels add to the positive experience, despite occasional minor lapses in long-term cleanliness.
Hotel Marbella's staff is highly commended for their friendliness, professionalism and warm, attentive service, significantly enhancing guests' stays. The team is proactive in addressing issues and providing personalized attention, making visitors feel welcome and valued.
Wi-Fi connectivity is a hit-or-miss aspect for guests with some noting reliable service, while others experience poor signals, particularly in rooms and the breakfast area. This can be a potential area for improvement.
Finally, bed comfort at Hotel Marbella receives mixed feedback. While some guests find the beds comfortable and conducive to rest, others highlight problems with old, hard or sagging mattresses and outdated bedding.
In summary, Hotel Marbella's key strengths lie in its strategic location, cleanliness and exceptional staff service. Although room facilities and some amenities could use updating, the overall experience remains positive, making it a solid choice for those prioritizing convenience and attentive service during their stay in Buenos Aires. Show more
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Hotel with Free Wi-Fi
Located in Ciudad Autónoma de Buenos Aires, this hotel offers free Wi-Fi. It is a practical choice for travelers seeking affordable comfort and connectivity.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Room Types
Standard Single RoomThis room features a single bed and a private bathroom.
Standard Double RoomThis room features a double bed or 2 single beds, and a private bathroom.
Standard Triple RoomLarger room accommodating 3 people.
Standard Quadruple RoomExtra large room accommodating 4 people.
Standard Twin RoomThis twin room provides a flat-screen TV. The unit offers 2 beds.
Standard Triple RoomThis triple room offers a flat-screen TV. The unit has 3 beds.
SuiteThis suite provides a flat-screen TV. The unit offers 3 beds.
StudioThe spacious studio provides air conditioning, a minibar, as well as a private bathroom featuring a bath. Guests can make meals in the kitchen that is equipped with a stovetop, kitchenware, a microwave and a toaster. This studio features a safe deposit box, an electric kettle and a flat-screen TV.
One-Bedroom Standard ApartmentThe unit offers 1 bed.
Guest Reviews
7.8
Good
Location
Hotel Marbella's prime location is one of its standout attributes, frequently praised by guests for its unbeatable proximity to key tourist attractions and essential amenities. The hotel is conveniently situated close to the train and metro stations, making it easy for travelers to navigate the city. Many reviews highlight the accessibility, noting that the hotel's central position allows for effortless walking or public transportation options like buses and subways.
Guests appreciate how the hotel's surroundings offer a variety of dining options, including restaurants, cafes and even grocery stores. The area is described as safe, quiet and pleasant, enhancing the overall experience of visitors. The location has been noted as particularly convenient for both short stays and for tourists who prefer to explore Buenos Aires on their own itinerary.
Additionally, the hotel's proximity to iconic landmarks such as the historic center and the obelisk is highly valued. This central setting not only boosts the convenience for sightseeing but also provides excellent value for money. The positive reception of the hotel staff and the cleanliness of the hotel further complement the advantages of its prime location.
Overall, Hotel Marbella's strategic and central location, combined with efficient public transport links and nearby attractions, make it an optimal choice for tourists looking to make the most of their time in Buenos Aires.
Breakfast
Hotel Marbella's breakfast offerings receive a mix of responses from guests, focusing on both quality and variety. Many guests speak highly of the breakfast, describing it as excellent, very good, quite tasty and well-served. The quality of service during breakfast time is also praised.
However, there are criticisms regarding the variety and completeness of the breakfast. Some guests note that the options are limited with a heavy focus on toast and pastries, which can sometimes be cold or hard. Others mention that the breakfast, though included, ended up being charged separately or featured basic items like coffee, milk, toast and croissants. Despite this, the price of breakfast is generally seen as reasonable.
Overall, while the breakfast at Hotel Marbella is appreciated for its taste and service, there is room for improvement in terms of variety and organization.
Rooms
Hotel Marbella offers a mix of experiences when it comes to its room accommodations. The rooms are generally clean with many guests highlighting the effectiveness of the daily cleaning service that includes changing towels and making the bed. For those who prioritize cleanliness, the hotel ensures a spotless environment despite the simplicity of the rooms.
Guests who stayed in rooms with an exterior view and balcony found their experience more enjoyable, suggesting that these rooms offer a pleasant stay. The beds, while not the most modern, have been described as generally comfortable and the rooms are spacious and simple yet adequate for a comfortable stay.
However, the hotel does face several criticisms related to its dated facilities. Many reviews mention that the rooms and bathrooms are small and require renovation. Issues such as broken sinks, leaking pipes and doors that wouldn’t close were noted, along with dated decor and damaged carpeting. Several guests reported discrepancies between the photographs on booking sites and the actual room conditions. Additionally, the lack of modern amenities like air conditioning and minibars, as well as insufficient power plugs, were highlighted as points of concern.
Comfort is a mixed bag with some finding the beds and pillows unsatisfactory. There were also complaints about maintenance issues, such as a broken safe, uneven floors and the overall dated appearance of the fixtures. All these factors contribute to a sense that the rooms are not necessarily up to contemporary standards and some guests felt that they did not receive good value for the price paid.
Overall, Hotel Marbella provides a basic, clean stay for travelers, but those expecting modern amenities and newly refurbished rooms may find the accommodations lacking.
Beds
Hotel Marbella has received mixed feedback regarding its beds from its guests. While some visitors describe the beds as quite comfortable and perfect for resting, others have pointed out significant issues with the mattresses and pillows. There are mentions of beds being too small and hard with mattresses that are old, deflated or with broken springs. Some guests have noted that the mattress sank easily and that the bedding overall could use an update. Despite these criticisms, a few reviews do praise the comfort level, indicating a varied experience. Overall, there seems to be room for improvement in the quality and condition of the beds to ensure a consistently comfortable stay for all guests.
Cleanliness
Hotel Marbella stands out prominently for its unwavering commitment to cleanliness, as consistently highlighted by its guests. The hotel rooms are frequently described as "very clean," with bedding and towels changed daily and linens that are both fresh and fragrant. Many visitors commend the "immaculate" cleaning of both rooms and bathrooms, noting that the cleaning service is performed diligently each day. The hotel's overall tidiness extends beyond individual rooms to the entire property, making it an inviting and well-maintained environment.
In addition to cleanliness, the hotel’s location is a significant perk, as it is conveniently close to major attractions, enhancing the stay for many travelers. The friendly and attentive staff also contribute positively to the overall experience, promptly addressing any queries and ensuring guests feel well cared for.
However, there are occasional remarks about maintenance issues with a few noting outdated facilities and an inconsistency in room cleaning on longer stays. Despite these minor setbacks, the majority of reviews praise the hotel's exceptional cleanliness, comfortable accommodations and superb service, making it a reliable choice for those prioritizing hygiene and convenience on their travels.
Staff
Hotel Marbella's staff consistently receives high praise from guests for their exceptional service and friendliness. Visitors frequently highlight the excellent attention and professional treatment they receive from the courteous and helpful employees. The staff is not only attentive and polite, but also notably warm and empathetic in addressing guests' needs, making them feel welcome and taken care of.
Guests appreciate the personalized treatment and the team's proactive approach in resolving any issues swiftly, such as promptly moving guests to another room when needed. The receptionists, in particular, are often commended for their kind and warm demeanor, contributing to a pleasant check-in experience.
The staff's friendliness and willingness to assist are complemented by the hotel's prime location, often described as marvelous and highly convenient. This combination of great service and ideal location makes for a memorable stay, encouraging guests to highly recommend Hotel Marbella. While there was a rare mention of poor customer service from a specific individual, the overwhelming majority of reviews celebrate the consistent hospitality and dedication of the staff, enhancing the overall guest experience.
Wi-Fi
At Hotel Marbella, guest experiences with the internet are mixed. While some visitors found the Wi-Fi to be excellent and reliable enough for video calls, others faced significant challenges with poor connectivity. The signal was adequate in most areas but notably absent in the breakfast area and often substandard within the rooms. Many guests highlighted the need for improvements, citing slow speeds and unreliable connections. Despite these issues, the hotel's strong points include its favorable location and broad Wi-Fi coverage. However, potential guests requiring consistent and robust internet access might find the connection less than satisfactory during their stay.
No, Hotel Marbella doesn't have any pool.
No, a spa isn't available at Hotel Marbella.
No, Hotel Marbella doesn't allow dogs.
No, parking facilities aren't available at Hotel Marbella.