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Summary of reviewsLocated in the vibrant heart of Palermo Soho, Buenos Aires, the First Palermo Hotel is highly praised for its exceptional location, which places guests steps away from Plaza Serrano and a plethora of bars, restaurants, pubs and clubs. This prime location makes it ideal for travelers looking to explore both the lively nightlife and the pleasant daytime activities the area has to offer. The hotel's central placement ensures easy accessibility to numerous shops, cafes and commercial establishments.
Guests consistently commend the hotel's spacious and comfortable rooms, often highlighted for their cleanliness and excellent sound insulation, despite the bustling nightlife outside. The beds, particularly the king-size ones, are frequently mentioned for their exceptional comfort, although some single beds received minor complaints. The air-conditioned rooms further add to the comfort, creating a perfect retreat from the energetic street life.
The rooftop pool is a standout feature, offering a refreshing escape with a pleasing design and beautiful views. Equipped with sun loungers and a solarium, the pool area is highly appreciated by guests for relaxation and its inviting atmosphere.
The hotel's staff receives universal praise for their friendliness, helpfulness and professionalism, significantly enhancing the guest experience. The warm, welcoming service, along with the staff's readiness to assist with any needs, contributes to many positive reviews.
Breakfast at the hotel garners mixed reactions. While some guests find the complimentary breakfast of toast, croissants and coffee adequate, others feel it lacks variety and quality. Issues such as unclean cups and limited food availability diminish the overall experience for some.
Cleanliness in the hotel is generally well-regarded with many guests noting the spotless rooms and attentive cleaning staff. However, inconsistencies are noted, including occasional mold in bathrooms and musty smells in some rooms.
The Wi-Fi service is largely satisfactory with reliable connectivity throughout the premises, although a few guests experienced weaker signals in specific areas.
For leisure travelers eager to immerse themselves in Buenos Aires' nightlife, the First Palermo Hotel provides an ideal base with its unbeatable location, comfortable amenities and exceptional staff service, despite a few minor areas for improvement. Show more
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Categories
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Small Hotel
Hotel with Outdoor Pool
Room Types
Standard Double RoomSimple standard room, with desk, closet, TV, air conditioning and simple bathroom with hair dryer.
Triple RoomTriple room with desk, mini living room, refrigerator, electric kettle with tea and coffee infusions, TV, air conditioning and bathroom with hair dryer.
Deluxe Queen RoomThis double room's special feature is the rooftop pool. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views.
Quadruple RoomThis quadruple room's standout feature is the rooftop pool. This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views.
Small Single RoomGuests will have a special experience as this single room offers a rooftop pool. This air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views.
Superior King RoomThe rooftop pool is the standout feature of this double room. The spacious double room features air conditioning, a private entrance, a terrace with city views as well as a private bathroom boasting a bath. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
The First Palermo Hotel boasts an exceptional and unbeatable location in the heart of Palermo Soho, one of Buenos Aires' most vibrant neighborhoods. Perfect for those who wish to explore the city's lively nightlife, the hotel is just steps from Plaza Serrano, surrounded by a plethora of bars, restaurants, pubs and clubs. Guests appreciate the convenience of being close to numerous shops, cafes and commercial establishments, making it easy to enjoy everything the area has to offer.
The neighborhood itself is highly praised for its pleasant atmosphere and accessibility, making it an ideal spot for both daytime and nighttime activities. While the hotel offers comfortable and spacious rooms, the most frequently highlighted aspect is its superb location. Its central placement in a bustling area ensures that everything is within close reach, providing a perfect base for exploring Palermo and beyond.
Moreover, the staff receives commendations for their friendliness and helpfulness, enhancing the guest experience significantly. With facilities that include a rooftop pool and well-maintained rooms, the hotel manages to combine convenience and comfort effectively, all at a reasonable cost. The First Palermo Hotel emerges as a highly recommended choice for travelers looking to immerse themselves in the lively atmosphere of Buenos Aires.
Breakfast
The breakfast experience at the First Palermo Hotel, according to guest reviews, is a mixed bag. While some guests appreciated the complimentary breakfast featuring toast, croissants and good coffee, describing it as fairly complete and practical, others found it lacking in variety and quality. Common criticisms include the simplicity of the breakfast offerings with several comments highlighting the absence of fruits, cheese and other more substantial items. Despite these shortcomings, a few guests noted that the breakfast served its purpose and was sufficient for a basic meal.
The hotel's initiative to provide a complimentary breakfast is viewed positively by some, who consider it a nice and thoughtful gesture. However, this courtesy is often marred by occasional issues such as unclean cups, limited availability of food and even instances where breakfast was not available due to the dining area being reserved for events.
Overall, while the breakfast at First Palermo Hotel is appreciated by some for its convenience and adequate quality, it leaves others wanting more in terms of variety and abundance.
Rooms
First Palermo Hotel stands out for its spacious and comfortable rooms, a feature consistently praised across various reviews. Many guests enjoyed upgrades to even bigger rooms at no extra cost, enhancing their stay. Cleanliness is a common highlight with rooms described as spotless and immaculately maintained. Beds are noted for their comfort, contributing significantly to a restful experience—even amid the buzzing nightlife surrounding the hotel.
The hotel's location is a major advantage, placing guests in the heart of Palermo Soho with easy access to restaurants, bars, pubs and clubs. The rooms offer excellent sound insulation, ensuring a quiet retreat from the vibrant street life outside. Air conditioning works well, according to guests, making the rooms a comfortable haven from the heat.
However, the hotel does have a few drawbacks. Some guests have mentioned bathrooms being small and old with occasional reports of poor shower pressure and mold. The absence of minibars in the rooms is noted multiple times and some rooms had issues like musty smells or poor mattress quality.
Despite these minor issues, the overall impression of the rooms at First Palermo Hotel is positive with many guests appreciating the spacious, clean and comfortable environment. Its excellent location and friendly staff add to the overall appealing experience.
Beds
First Palermo Hotel is renowned for its exceptionally comfortable beds, which many guests have greatly appreciated. The majority of reviews highlight that the beds are not only large but also extremely comfortable, contributing significantly to an enjoyable stay. Several travelers specifically mentioned that the king-size beds were particularly spacious and offered a very good night's rest.
However, there are a few areas for improvement noted by guests. Some reviews pointed out that single beds were narrow and had sagging mattresses, which made it difficult to rest well. Additionally, a couple of guests suggested that the bedding could be updated with newer sheets to enhance the overall comfort.
While there are isolated mentions of worn-out mattresses, the general consensus is that the beds at First Palermo Hotel are a major comfort highlight, making it a great choice for travelers prioritizing a good night's sleep in the vibrant area of Palermo.
Cleanliness
At the First Palermo Hotel, guest reviews reveal a mixed experience regarding cleanliness. Many guests praised the hotel as superb and very clean with comfortable and spotless rooms. The friendly and attentive cleaning staff received commendations along with the overall cleanliness and order, which many found incredible.
However, some negative feedback emerged. Guests pointed out issues like mold in the bathrooms, musty smells in rooms and occasional lapses in cleanliness, particularly on their first day. Instances of unclean sheets, irregular towel changes and overall cleanliness needing improvement were also noted. Though the cleaning was generally acceptable, several guests believed it could be better maintained.
Overall, while the hotel is often recommended for its cleanliness and comfort, it shows inconsistency in maintaining high standards throughout all aspects of cleanliness.
Staff
First Palermo Hotel boasts an impressive reputation for its outstanding staff, drawing high praise from guests for their exceptional service. The employees are noted for their friendliness, helpfulness and unwavering willingness to assist. Guests frequently mention the staff's exemplary attention and unwavering charisma, which significantly contributes to their overall positive experiences. The reception and cleaning staff, in particular, receive commendations for their attentiveness and professionalism.
Visitors appreciate the excellent service, describing the staff as genial, remarkably pleasant and always ready to go the extra mile. Many highlight the quality of human interactions with the staff being consistently described as warm, welcoming and kind. The personalized assistance extends to accommodating last-minute changes and providing insightful guidance throughout the guests' stays.
Apart from the exceptional service, the hotel's strategic location in Palermo with easy access to numerous cafés and restaurants, adds to its appeal. Guests enjoy a simple yet pleasant breakfast and benefit from the conveniences offered by the hotel's proximity to local attractions. Overall, the combination of dedicated staff and prime location makes First Palermo Hotel a preferred choice for many repeat visitors.
Wi-Fi
The Wi-Fi experience at First Palermo Hotel seems mostly positive with many guests noting good connectivity throughout the premises, including the rooms, lobby and even the elevator. Guests generally found the Wi-Fi reliable enough to work from their rooms and for most tasks, the connection was reported as acceptable or very good. However, there were a few instances where guests experienced weak or non-functional Wi-Fi, particularly on the second floor or in specific rooms. Despite these occasional issues, the majority of reviews suggest that the hotel's Wi-Fi generally meets expectations for most online activities.
Pool
The First Palermo Hotel boasts a welcoming rooftop pool that guests frequently praise for its refreshingly pleasant experience and stunning aesthetics. The pool area, though relatively small, is well-designed and equipped with sun loungers and a solarium, making it an excellent spot for relaxation and beating the heat. The terrace, often highlighted as very nice and equipped with a grill, provides an inviting environment for guests. Reviewers appreciate the availability of towels and the fantastic location near numerous shops and cafes. Despite some noise and occasional maintenance issues, the rooftop pool remains a standout feature, offering a delightful retreat with its beautiful layout and views.
Nightlife
Situated in the vibrant heart of the bar district, First Palermo Hotel offers guests a prime location just meters from Plaza Serrano and Plaza Armenia, making it an excellent choice for those looking to dive into the local nightlife scene. The area surrounding the hotel is bustling with bars, pubs and a variety of entertainment options that create a lively atmosphere, especially on weekends. This proximity allows guests to easily experience the energetic nightlife.
While the location is highly praised for its convenience and the plethora of nearby drink spots and entertainment venues, it does come with a caveat: the noise level. Guests frequently highlight the constant noise from the surrounding nightlife, particularly at night. Despite this, the interior comfort of the rooms at the hotel often provides a restful retreat, allowing for a good night's rest amidst the external hustle and bustle. Overall, First Palermo Hotel is an ideal option for leisure travelers eager to enjoy the local nightlife with the benefit of a central and exciting location.
Yes, First Palermo Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at First Palermo Hotel.
No, First Palermo Hotel doesn't allow dogs.
No, parking facilities aren't available at First Palermo Hotel.