CasaSur Recoleta

Buenos Aires -34.58897200, -58.38860800 , Av. Callao 1823 (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
Info Enjoy the neoclassical style of CasaSur Recoleta and relax in the luxurious spa and fitness center. This boutique hotel has an expert concierge who will book guests' restaurant reservations, arrange for a babysitter, purchase tickets to tango shows, and more.
Summary of reviewsCasaSur Recoleta consistently receives praise for its prime location in the heart of the Recoleta neighborhood, granting guests convenient access to nearby attractions, cafes, restaurants, and shops. Guests frequently laud the hotel’s vibrant yet relaxing environment, enhanced by a friendly and attentive staff committed to providing excellent service. The modern decor and spacious rooms contribute to a comfortable and enjoyable stay, with the boutique establishment receiving high recommendations from travelers eager to explore Buenos Aires.

Breakfast at the hotel garners mixed reactions. Many guests appreciate the variety and quality of options, highlighting the coffee and attentive service as standout features. However, some express a desire for a wider selection and better quality in certain areas, such as pastries and juices. Despite these criticisms, breakfast remains an integral part of the overall positive guest experience, bolstered by the supportive staff.

The rooms at CasaSur Recoleta blend modern comfort with spacious accommodations, often praised for their cleanliness and stylish decor. Comfortable beds, plush amenities, and some rooms boasting large terraces enhance the stay. However, inconsistencies in room size, views, and occasional noise are noted. While some rooms require updates, the attentive service and beautiful suites mitigate these concerns.

Cleanliness at the hotel is generally commendable, with many guests noting tidy and well-maintained areas. Exceptional housekeeping contributes to a welcoming atmosphere, although some reviews pointed to occasional lapses in bathroom cleanliness and musty odors. Despite these drawbacks, CasaSur Recoleta remains a comfortable and strategic lodging option.

The staff at CasaSur Recoleta are frequently highlighted for their exceptional service, with many guests noting their friendly, helpful, and professional demeanor. The concierge team is especially commended for efficiently organizing reservations and tours. The staff's commitment to resolving issues promptly ensures a pleasant stay.

Despite the hotel’s luxurious atmosphere, the wifi experience is noted as subpar, with connectivity issues and limited access in some areas. This presents a challenge for guests needing reliable internet. Nevertheless, the overall ambiance of the hotel contributes to its appeal.

The beds are often praised for their comfort, offering a restful sleep experience, although some mattresses are noted as worn out and in need of replacement. Despite some issues with bedding maintenance, many guests report comfort and satisfaction.

While CasaSur Recoleta generally delivers a commendable experience, some guests feel it falls short of five-star expectations due to aspects like outdated rooms and cleanliness concerns. Nevertheless, many visitors express high satisfaction and the desire to return, appreciating the hotel for its positive attributes.
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Categories
Boutique-style Hotel
Part of the well-regarded CasaSur group, this hotel offers a classic luxury boutique style in a prime Recoleta location. It features elegant design and a sophisticated atmosphere.

Luxury Hotel
A five-star hotel from the CasaSur brand located in Recoleta, providing a luxurious and elegant stay with high standards of comfort and service.

Hotel for Honeymoon
CasaSur Recoleta provides elegant accommodations and a cozy atmosphere in the heart of Recoleta. Its charming design and excellent service make it a delightful choice for a romantic stay.

Romantic Hotel
CasaSur Recoleta offers elegant accommodations and a cozy atmosphere in the heart of Recoleta. It features comfortable rooms, a spa, and a restaurant. The hotel’s classic design and attentive service create a romantic and relaxing experience.

5-Star Hotel
A charming boutique hotel in the heart of Recoleta, surrounded by elegant shops and cultural landmarks. It features stylish furnishings, neoclassical decor, and a spa. Some rooms offer balconies with private jacuzzis.

Hotel with Spa

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
Executive Double Room Features a large window with a french-style banister. Please note that no extra bed can be added to this room type.

Superior Double Room A chic room with parquet floors, a private balcony and flat-screen cable TV.

Luxury Suite A chic suite featuring parquet floors, a private balcony, an iPod docking station, flat-screen cable TV and a private bathroom with top quality toiletries.

Guest Reviews
8.1
Very Good
Location
CasaSur Recoleta consistently impresses visitors with its prime location. Nestled in the heart of the Recoleta neighborhood, this hotel provides easy access to some of the area’s most notable attractions, including the famous Recoleta Cemetery. Guests frequently praise the surrounding area, which is filled with a plethora of cafes, restaurants, and high-quality shops, making it a vibrant and walkable destination.

The convenience of being close to numerous events and attractions is a recurring theme, highlighting the hotel’s central and privileged location. Despite being on a busy street, many guests find the environment relaxing, contributing to a comfortable stay.

The hotel staff receive commendations for their friendliness and helpfulness, enhancing the positive experience of staying in such an excellent area. Visitors appreciate the spacious rooms and modern decor of the hotel, noting that it is well maintained and functions as a lovely boutique establishment.

Overall, CasaSur Recoleta is celebrated for its superb, fabulous, and unbeatable location, making it an ideal choice for travelers looking to explore Buenos Aires with ease. The combination of excellent service and a strategic setting in a safe, central, and quiet area makes it highly recommended by guests.

Breakfast
CasaSur Recoleta's breakfast offerings have evoked mixed responses from guests, with many appreciating the variety and quality of the options available. Numerous reviews highlight the breakfast as being good or even great, noting the abundance of options and the attentive service from the breakfast staff. The coffee is frequently mentioned as a standout element, adding to the positive breakfast experience. Yet, despite these commendations, some guests express a desire for improvements, particularly in the variety and quality of pastries and juices. Certain reviews describe the breakfast setup as cramped and lacking in space, which compromised the overall experience. While some guests enjoyed a simple yet delicious breakfast, others felt it fell short of their expectations, citing insufficient variety and quality. Nevertheless, the breakfast, paired with the friendly and supportive staff, contributes positively to the overall guest experience at CasaSur Recoleta.

Rooms
CasaSur Recoleta combines modern comfort with spacious accommodations, making it a popular choice for travelers seeking a relaxing stay. Guests have often praised the spaciousness and cleanliness of the rooms, many of which are beautifully decorated and well-ventilated. Some even boast large terraces, perfect for enjoying a morning coffee. The beds are generally deemed very comfortable, complemented by amenities like good coffee makers and plush towels and robes.

However, the hotel has received mixed feedback regarding room sizes and views. While some rooms are generously sized with lovely views, others are reported to be on the smaller side or face less scenic areas, leading to noise or insufficient lighting concerns. Despite this, the overall comfort and cleanliness remain consistent highlights.

The suites are often described as beautiful and comfortable, featuring ample storage space and well-appointed bathrooms with great showers. While some rooms require updates or have outdated elements, the attentive and friendly service from the staff enhances the overall experience at CasaSur Recoleta.

Beds
CasaSur Recoleta offers beds that are frequently praised for their comfort, with many guests highlighting the notably plush mattresses and pillows. The overall consensus points to a generally pleasant sleep experience, as several reviews commend the comfort level of both the beds and the pillows. However, there is some variability in guest experiences. While many found the beds to be soft and inviting, others noted issues with the condition of the mattresses, describing them as worn out and in need of replacement. Concerns were also raised regarding bedding maintenance, with some guests encountering unclean sheets and pillows without proper pillowcases. Despite these concerns, positive feedback about the comfortable nature of the beds suggests that restfulness is a distinct possibility during a stay at this hotel.

Cleanliness
CasaSur Recoleta presents a mixed picture when it comes to its cleanliness. On the positive side, many guests noted that the hotel is overall very tidy and clean, with rooms being described as clean and well maintained. Exceptional cleanliness, good housekeeping, and well-decorated interiors contribute to a welcoming atmosphere. Impeccable towels and linens add to the comfort, and the attentive staff ensures a pleasant stay.

However, some reviews highlighted areas needing improvement. Complaints arose regarding rooms with strong musty smells and instances of inadequate cleaning, especially in bathrooms, where dust and hairs were found. These issues detracted from the experience of what is expected at a 5-star establishment. Additionally, repairs and upgrades are suggested for better satisfaction. Despite these drawbacks, the hotel remains a comfortable choice for many due to its cleanliness and strategic location.

Staff
CasaSur Recoleta stands out for its exceptional service, highlighted by the consistently positive praise for its staff. Guests commonly report their experience with the hotel's team as being friendly, helpful, and attentive, going above and beyond to ensure a comfortable stay. Many have noted the professionalism and the staff's commitment to customer satisfaction, even going so far as to resolve issues promptly and effectively, such as addressing room noise by offering upgrades without additional charges.

Across various functions of the hotel, from the reception to the dining areas, staff members like Nicholas, Jorge, and Rodrigo receive particular commendation for their dedication and warmth. The concierge team is particularly noted for their efficiency in organizing reservations and tours, showcasing their willingness to assist guests in making the most of their visit.

Whether dealing with routine inquiries or handling unforeseen difficulties, the staff at CasaSur Recoleta are recognized for their polite demeanor and readiness to help. With such a focus on delivering quality service, the staff play a significant role in enhancing the overall experience for guests, underscoring the hotel's reputation as a place where visitors can feel both welcome and cared for.

Wi-Fi
CasaSur Recoleta offers a luxurious stay with an elegant atmosphere, but it seems that the wifi experience is less than ideal. Guests have reported issues such as the wifi not reaching their rooms, connections being poor or spotty, and the internet occasionally being slow. Additionally, there is no wifi available in the breakfast room. While these issues might pose a challenge for those needing reliable internet access, the hotel still provides a welcoming and comfortable environment that makes for an enjoyable stay in the vibrant Recoleta neighborhood.

5 Star
CasaSur Recoleta seems to offer varying experiences for its guests. While some visitors describe their stay as exceptional, superb, and delightful, highlighting excellent service and a good location, others feel there is room for improvement, particularly in living up to a five-star standard. Certain reviews mention that the hotel may not fully meet the expectations of a five-star establishment, noting issues such as outdated rooms and potential cleanliness concerns. Despite these criticisms, there are guests who express contentment with their stay, stating they would return without hesitation, indicating that the overall experience can be very pleasant for those who appreciate its positive aspects.


No, CasaSur Recoleta doesn't have any pool.

Yes, a spa is available at CasaSur Recoleta.

No, CasaSur Recoleta doesn't allow dogs.

No, parking facilities aren't available at CasaSur Recoleta.

Yes, CasaSur Recoleta has a gym.

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