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Summary of reviewsCasaSur Palermo Hotel enjoys an exceptional location in the lively Palermo Hollywood district, situated on a quiet street yet immersed in a vibrant area full of cafes, bars and restaurants. This central positioning not only makes it convenient for guests to explore local attractions but also earns high praise for its proximity to the best dining options.
The hotel's rooms stand out for their spaciousness, comfort and cleanliness. They are well-lit and artfully decorated with large, stylish bathrooms that contribute to a luxurious atmosphere. While some guests note the basic nature of the rooms and suggest more furniture, the overall comfort, modern decor and cleanliness are strong points that make for a pleasant stay. The well-decorated suites are particularly suited for longer stays, offering ample space and a homey feel.
Guests consistently commend the hotel’s high standards of cleanliness and meticulous housekeeping. The environment is described as spotless with clean and comfortable beds that enhance the guest experience.
The staff at CasaSur Palermo Hotel are frequently lauded for their exceptional service, friendliness and attentiveness. Described as polite, helpful and willing to assist with any needs, the quality of service significantly contributes to a positive stay. Although there are occasional mentions of minor lapses in attention to detail, the overall feedback is overwhelmingly positive.
While the breakfast offerings receive mixed reviews, many guests appreciate the quality, variety and freshness of the food. Issues such as limited variety, cold food and bad coffee are mentioned, suggesting room for improvement to meet the diverse expectations of guests.
In summary, CasaSur Palermo Hotel is highly recommended for its ideal location, comfortable and clean rooms, exceptional staff and overall luxurious atmosphere. Despite some criticisms of the breakfast, the hotel's positive attributes make it a preferred choice for travelers looking to immerse themselves in the vibrant Palermo Hollywood district. Show more
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Categories
Boutique-style Hotel
Located in Buenos Aires, Argentina, CasaSur Palermo Hotel offers a stylish boutique experience in the trendy Palermo district. The hotel features modern design, personalized service, and a cozy library. Its blend of contemporary style and urban charm creates a unique and comfortable stay.
Hotel with Spa
CasaSur Palermo is a contemporary boutique hotel that offers a spa, a gym and a rooftop bar. The spa offers massages like Lymphatic Drainage and Reflexology, as well as a wide range of beauty treatments and facials.
Size of the spa facilities: Indoor area: 80 m2 (861 ft2) Outdoor area: 100 m2 (1076 ft2)
Spa facilities:
Outdoor pool(s) - Number: 1
Private massage and treatment room(s) - Number: 2
Sauna(s) - Number: 2
Solarium(s) - Number: 1
Relaxation Room(s) - Number: 1
Fitness area
gym
face treatments
Spa facilities opening hours:09:00 - 21:00
Cost for using spa facilities:massages and face treatments extra cost
Spa services:
Facial treatments
Body treatments
Back massage
Head massage
Neck massage
Foot massage
Maternity massage
Detox massage
Lymphatic drainage massage
Sports massage
Spa services hours:09:00 - 20:00
Approximate cost of spa services: U60 - U150
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
Located in Palermo, CasaSur Palermo Hotel provides comfortable accommodations in a lively area. The hotel's proximity to bars and clubs makes it a convenient choice for those seeking nightlife experiences.
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Executive Double RoomRoom fitted with air conditioning, a safety-deposit box, a private bathroom with free toiletries, a flat-screen TV with cable channels, bed linen and towels.
Deluxe SuiteRoom fitted with air conditioning, a seating area, a safety-deposit box, a private bathroom with free toiletries, a flat-screen TV with cable channels, bed linen and towels.
Guest Reviews
8.5
Very Good
Location
CasaSur Palermo Hotel boasts an exceptional location in one of the most vibrant parts of Palermo, often described as the heart of the neighborhood. Located in the charming and modern Palermo Hollywood district, the hotel is nestled on a quiet street yet surrounded by a vast number of cafes, bars and restaurants that invite guests to explore the local culinary scene. The convenience of its central positioning makes it easy for visitors to walk and enjoy the area's countless attractions with many praises highlighting the hotel's proximity to the best dining options.
Guests frequently commend the hotel for its comfortable and spacious rooms, which are well-lit and artfully decorated. Cleanliness remains a top priority, contributing to the hotel's luxurious atmosphere. Notably, the onsite restaurant adds to the convenience, offering another excellent dining option.
Besides its superb location, the hospitality at CasaSur Palermo Hotel stands out with extremely friendly staff ensuring a pleasant stay. The hotel’s beautiful facilities and modern amenities complement its ideal setting, making it a preferred choice for those wanting to immerse themselves in everything Palermo has to offer.
Breakfast
CasaSur Palermo Hotel's breakfast offerings elicit mixed reviews from guests. On the positive side, many guests praise the breakfast for being excellent, varied and of high quality, highlighting its freshness and healthy options. The location and comfortable space where breakfast is served also receive commendation. Some guests note that the breakfast stands out compared to local standards, offering a plentiful and convenient start to the day.
However, there are also numerous criticisms. Several guests find the breakfast limited in variety and uninspiring, not meeting the expectations for a hotel of this category. Issues such as cold food, bad coffee and poor service are mentioned with some experiences described as chaotic and disappointing. The need for improvement in the variety and quality of breakfast items is a common suggestion.
In summary, while there are strong points regarding the quality and variety of breakfast at CasaSur Palermo Hotel, there is considerable room for improvement to meet the diverse expectations of its guests.
Rooms
The reviews for CasaSur Palermo Hotel consistently highlight the spaciousness and comfort of the rooms. Guests appreciate the well-lit and well-distributed layouts, making the rooms feel open and inviting. Cleanliness is another strong point with many praising the meticulous housekeeping standards. The large, stylish bathrooms add to the overall appeal. While some guests mentioned the basic nature of the rooms and noted a need for more furniture, the overall comfort and space seemed to make up for it. Comfortable beds and modern decor enhance the experience, making the rooms suitable for both short and extended stays. The beautiful, well-decorated suites are especially noted for their suitability for longer stays, providing ample space and a homey feel. Overall, guests find the rooms clean, spacious and conducive to a comfortable stay.
Beds
CasaSur Palermo Hotel is known for its spacious and very comfortable beds. Guests frequently highlight the huge and extra large size of the beds, contributing to a restful night’s sleep. The comfortable bedding and overall room comfort also receive commendations, adding to the positive experience. However, there are occasional mentions of the need for mattress replacements to ensure consistent comfort. Overall, the hotel is praised for its comfortable sleeping arrangements and excellent service, making it a reliable choice for travelers seeking relaxation.
Cleanliness
CasaSur Palermo Hotel consistently impresses guests with its high standards of cleanliness. Visitors describe the rooms as very clean and spacious with an overall spotless environment. The hotel's cleaning facilities receive frequent praise and the impeccable cleanliness is highlighted as a significant positive aspect. The beds are noted for being both clean and comfortable, contributing to an excellent and comfortable stay. Additionally, guests appreciate the wonderful staff, who are known for providing amazing service. While there are occasional suggestions for reviewing room cleanliness, the overall feedback underscores a high level of cleanliness and well-maintained facilities.
Staff
The staff at CasaSur Palermo Hotel consistently receive high praise from guests for their exceptional service and friendliness. Reviews highlight the attentive, polite and helpful nature of the team with special mentions of the excellent service provided at the reception. Guests appreciate the kindness and willingness of the staff to assist with any needs, often describing them as extremely helpful and attentive to everything. While the friendly demeanor of the staff is a common theme, there is occasional feedback noting a minor lack of attention to detail. Overall, the service at CasaSur Palermo Hotel is described as impeccable, contributing significantly to a positive guest experience.
No, CasaSur Palermo Hotel doesn't have any pool.
Yes, a spa is available at CasaSur Palermo Hotel. For more information, read the answers to the Spa questionnaire
No, CasaSur Palermo Hotel doesn't allow dogs.
No, parking facilities aren't available at CasaSur Palermo Hotel.