Hotel Ponta Nova
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Summary of reviewsHotel Ponta Nova is widely celebrated for its enviable location and breathtaking sea views, making it an excellent choice for leisure travelers seeking a balance between serenity and vibrant local culture. Situated in the tranquil area of Rafailovici, the hotel offers guests easy access to stunning beaches and a wealth of dining options within a short walk. Despite its distance from Budva’s old town, efficient transport connections ensure guests can explore the bustling city center without hassle. The beachfront access, facilitated by elevators directly connecting to the waterfront, is particularly appreciated by guests, alongside the added convenience of numerous nearby restaurants and shops, creating a family-friendly and relaxing atmosphere.
The hotel's breakfast offerings receive positive remarks for their taste, variety and ample portions with the picturesque breakfast area adding to the dining experience. Guests enjoy the rich and tasty buffet that includes traditional Serbian/Montenegrin specialties, although some noted a lack of fruit and variety over longer stays. Dinner at Hotel Ponta Nova is also well-received, featuring delicious and plentiful dishes in a charming setting. Despite some occasional lapses in service, the hotel's restaurant remains a favorable dining option with good food at reasonable prices.
Guests praise the spacious, modernly furnished and comfortable rooms, highlighting the stunning views from balconies and windows. However, feedback regarding cleanliness is mixed with some guests encountering inconsistent cleaning schedules and maintenance issues. The hotel overall enjoys commendations for neat, spacious rooms, though improvements in cleaning services are necessary to ensure a consistently positive experience across all guest stays.
The staff at Hotel Ponta Nova generally receive high marks for their friendliness, professionalism and attentiveness. Specific personnel, including reception and housekeeping teams, are often praised for their exceptional service, contributing to the overall welcoming atmosphere. While there are occasional reports of less favorable interactions and language barriers, the majority of guest experiences emphasize the dedicated and helpful nature of the hotel's staff.
Guests have mixed experiences with the hotel's WiFi with some enjoying a reliable connection after initial problems were addressed, while others faced persistent connectivity issues that impacted their stay. The rooftop pool is another highlight, offering panoramic views of the bay, though its small size and occasional maintenance issues detract from the experience for some visitors.
The hotel's proximity to the beach is a standout feature with convenient access facilitated by elevators and a variety of beautiful nearby beaches. Even without a private beach area, the easy access and scenic surroundings make it an appealing destination for beach lovers.
Parking at Hotel Ponta Nova provides free and private options, which are convenient but can be challenging due to narrow and limited spaces. Despite some difficulties finding suitable parking, the overall arrangement is appreciated for its straightforward access and support from the reception staff.
In summary, Hotel Ponta Nova garners positive reviews for its prime location, stunning views and welcoming atmosphere, making it a popular choice for those looking to explore the serene beauty of the Montenegrin coast while enjoying close proximity to local amenities and cultural attractions. Improvements in consistency of services and amenities, particularly in cleanliness and WiFi connectivity, would further enhance the guest experience.
Categories
The hotel's breakfast offerings receive positive remarks for their taste, variety and ample portions with the picturesque breakfast area adding to the dining experience. Guests enjoy the rich and tasty buffet that includes traditional Serbian/Montenegrin specialties, although some noted a lack of fruit and variety over longer stays. Dinner at Hotel Ponta Nova is also well-received, featuring delicious and plentiful dishes in a charming setting. Despite some occasional lapses in service, the hotel's restaurant remains a favorable dining option with good food at reasonable prices.
Guests praise the spacious, modernly furnished and comfortable rooms, highlighting the stunning views from balconies and windows. However, feedback regarding cleanliness is mixed with some guests encountering inconsistent cleaning schedules and maintenance issues. The hotel overall enjoys commendations for neat, spacious rooms, though improvements in cleaning services are necessary to ensure a consistently positive experience across all guest stays.
The staff at Hotel Ponta Nova generally receive high marks for their friendliness, professionalism and attentiveness. Specific personnel, including reception and housekeeping teams, are often praised for their exceptional service, contributing to the overall welcoming atmosphere. While there are occasional reports of less favorable interactions and language barriers, the majority of guest experiences emphasize the dedicated and helpful nature of the hotel's staff.
Guests have mixed experiences with the hotel's WiFi with some enjoying a reliable connection after initial problems were addressed, while others faced persistent connectivity issues that impacted their stay. The rooftop pool is another highlight, offering panoramic views of the bay, though its small size and occasional maintenance issues detract from the experience for some visitors.
The hotel's proximity to the beach is a standout feature with convenient access facilitated by elevators and a variety of beautiful nearby beaches. Even without a private beach area, the easy access and scenic surroundings make it an appealing destination for beach lovers.
Parking at Hotel Ponta Nova provides free and private options, which are convenient but can be challenging due to narrow and limited spaces. Despite some difficulties finding suitable parking, the overall arrangement is appreciated for its straightforward access and support from the reception staff.
In summary, Hotel Ponta Nova garners positive reviews for its prime location, stunning views and welcoming atmosphere, making it a popular choice for those looking to explore the serene beauty of the Montenegrin coast while enjoying close proximity to local amenities and cultural attractions. Improvements in consistency of services and amenities, particularly in cleanliness and WiFi connectivity, would further enhance the guest experience.
Hotel near The Beach
Located in Rafailovici, this hotel offers fantastic seaside views and is very close to the beach. It provides a convenient base for enjoying the coastal area.
Family Friendly Hotel
This hotel offers family-friendly rooms with separate beds for children. The staff are warm and kind, paying attention to the needs of children.
Romantic Hotel
Situated in Rafailovici, this boutique hotel offers stylish rooms and a rooftop pool, providing a romantic and relaxing atmosphere. Its quiet location and personalized service enhance its appeal for couples.
Hotel with Swimming Pool
This hotel is family-friendly, with a rooftop pool and jacuzzi. It is located in Rafailovici and is known for its warm staff.
Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel with Parking
Guests at Hotel Ponta Nova benefit from free on-site parking and valet parking services. This ensures both convenient self-parking and assistance with vehicle management.
Accessible Hotel
Hotel Ponta Nova is listed as an accessible hotel in Budva and is popular with guests booking accessible hotels. It has a very good review score.
Hotel with Panoramic View Pool
Features a rooftop swimming pool with panoramic views of Budva. Guests can also enjoy Mediterranean cuisine and a wide selection of drinks at the bar.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Rooftop Pool
Guest Reviews
Hotel Ponta Nova boasts an enviable location that consistently earns high praise from its guests. The hotel is perfectly situated right on the beachfront, giving visitors easy access to a variety of stunning beaches, several beautiful promenades and a wealth of dining options. Guests have expressed that the views from the hotel are breathtaking with many rooms featuring balconies overlooking the sea and surrounding landscapes — a definite highlight for many.
The hotel is located in Rafailovici, a tranquil area that is less crowded than Budva, making it ideal for those looking to escape the hustle and bustle. Despite being a bit far from Budva’s old town, the hotel’s proximity to bus stops ensures that visitors can easily reach the city center in about 10 minutes. This strategic location allows guests to enjoy both the peaceful atmosphere of Rafailovici and the vibrant vibes of Budva with ease.
Visitors have also highlighted the hotel’s ease of access to the beach, facilitated by an elevator that directly connects to the waterfront. This convenience, coupled with the presence of numerous restaurants and shops within walking distance, makes it an excellent base for leisure travelers. The area around the hotel is described as wonderful for families, offering a relaxing and cozy ambiance.
Though some reviews mention minor inconveniences such as a tricky approach to the hotel and limited elevator access, the overwhelming consensus is that the hotel's strategic positioning, scenic views and convenient amenities more than compensate for these issues. The added benefits of free and guaranteed parking further enhance its appeal.
In summary, Hotel Ponta Nova is celebrated for its spectacular location, stunning sea views and convenient access to both the beach and local amenities. It stands out as a prime choice for travelers looking to enjoy the serene beauty of the Montenegrin coast while staying close to the vibrant culture of Budva.
Hotel Ponta Nova offers a generally well-received breakfast experience for its guests with most reviews highlighting positive aspects. Many appreciated the breakfast, noting that it was good, delicious and plentiful. The buffet-style format provided ample variety and generous choices and the food was described as rich and tasty. Particularly popular items included traditional Serbian/Montenegrin specialties such as pişi and egg bread, sausage, cheese, pancakes and delicious pies.
Guests frequently mentioned the beautiful location of the breakfast area, which offers panoramic views of the coast—a delightful backdrop for a morning meal. The breakfast was sufficient and hearty, ensuring guests started their day well-fed.
While there were commendations for the variety and freshness of the food, some criticism emerged regarding the lack of fruits and the repetitive nature of the offerings. A few reviews pointed out that the daily menu remained unchanged, which could get monotonous for longer stays. There were also comments about certain aspects needing improvement, such as the temperature of the buffet items and the quality of the juice.
Overall, though there were some mixed opinions, the breakfast at Hotel Ponta Nova was largely appreciated by guests for its taste, variety and ample portions, complemented by a scenic setting and friendly staff.
Hotel Ponta Nova offers a dining experience that, for many, blends delicious cuisine with a lovely ambiance. The hotel's restaurant is consistently praised for providing diverse, tasty and plentiful food, making it a standout for many guests. Dishes include wonderful seafood at fantastic prices and a variety of well-executed meals. Guests have enjoyed the friendly and accommodating service provided by the waitstaff, although there have been occasional lapses in service.
The hotel is favorably located with walking accessibility to the promenade and many nearby dining options, adding to the convenience for guests wanting to explore different cuisines outside the hotel. Complementing the proximity of nearby restaurants, the hotel’s own restaurant also offers good food at reasonable prices, making it an excellent dining option without the need to venture far.
However, the dining experience is not without its drawbacks. Some guests have noted occasional missteps such as being served the wrong dish or dealing with undercooked meals. Additionally, a few reviews mentioned that the menu could be more attractive and there were concerns about being ignored by staff during off-peak times. Despite these issues, the overall consensus highlights the delicious and varied culinary offerings at the hotel’s restaurant.
For a culinary treat combined with comfortable accommodation, Hotel Ponta Nova seems to serve up a largely satisfying dining experience with ample variety in and around the premises, catering well to both hotel guests and external visitors alike.
Hotel Ponta Nova features rooms that are generally lauded for their spaciousness, comfortable beds and cleanliness. Guests often highlight the beautiful, breathtaking views from the balconies and windows, showcasing the scenic beauty of Budva and the bay. These spacious rooms are described as modernly furnished, cozy and designed to make guests' stays comfortable.
However, several reviews point out significant inconsistencies in room maintenance and cleanliness. Some guests encountered issues with unclean rooms upon arrival, unsatisfactory room cleaning schedules and the presence of outdated or damaged furniture and appliances. There were also reports of rooms not matching the descriptions provided at the time of booking, contributing to dissatisfaction among some visitors.
Overall, while Hotel Ponta Nova excels in offering large, comfortable and scenic accommodations, the management's attention to maintenance and systematic cleaning could benefit from improvements to enhance the overall guest experience.
Hotel Ponta Nova offers a mixed experience when it comes to bed comfort. Many guests praised the beds as comfortable, describing them as large, clean and often featuring orthopedic mattresses that contributed to a good night's sleep. Extra beds for children were noted as a positive addition.
However, the reviews also highlighted several issues. Some guests found the beds to be too soft or small and there were concerns about the cleanliness and maintenance of the bedding. Instances of beds not being made daily and insufficient bed clothes were mentioned. Additionally, a few guests experienced discomfort with the mattresses and pillows, noting that they were not suitable for their needs.
While there are positive aspects, such as the comfort of the beds and daily cleaning in some cases, these were counterbalanced by issues around bed size, maintenance and cleanliness.
Hotel Ponta Nova has garnered mixed reviews predominantly highlighting the cleanliness aspects. Visitors have positively noted clean and spacious rooms, tidy environments and daily fresh towels, often mentioning the high standards of room maintenance. The hotel itself is described as neat and accommodating with brilliant and excellent quality cleaning in many reviews. Some guests have praised the spotless rooms, fresh clean setups and overall comfortable cleanliness.
On the downside, there are recurring concerns about insufficient and poor cleaning in specific areas like bathrooms, carpets and especially the pool and jacuzzi, which were repeatedly pointed out as not clean. Numerous reports mention inconsistent room cleanings, unclean furniture, dirty linens and general unsanitary conditions in select rooms, suggesting that while some guests found the hotel very clean, others experienced lapses that affected their stay. The cleaning service was often described as weak with specific complaints about dirty carpets, uncleaned glasses and cups and unattended napkins.
In summary, while Hotel Ponta Nova presents a clean and comfortable experience for many, ensuring consistent cleaning services throughout the premises is essential to align all guest experiences.
Hotel Ponta Nova's staff has garnered a mix of impressions from guests. Predominantly, the feedback highlights the friendliness, kindness and professionalism of the staff. Many reviewers appreciated the warm and welcoming attitude, especially noting the exceptional service provided by the reception and housekeeping teams. Staff members like Mr. Goran and other specific personnel received commendations for their attentiveness and helpfulness. The reception staff, in particular, stood out as approachable and accommodating with instances of them going above and beyond to prepare rooms before the official check-in times.
Guests found the service excellent and the staff generally responsive to requests. Positive mentions frequently included the staffs' smiling faces and their eagerness to assist, which is praised as rare in modern hospitality. Housekeeping and the waiters in the restaurant also came across as professional and courteous.
However, not all feedback was favorable. A notable number of guests reported encounters with unhelpful and even rude staff, including specific instances involving receptionists and management. Some reviewers mentioned issues with staff responsiveness and language barriers, although others appreciated the ease of communication they experienced.
Overall, while there were some areas for improvement, the majority of guest experiences at Hotel Ponta Nova emphasized a dedicated and friendly team striving to ensure a pleasant stay.
The WiFi experience at Hotel Ponta Nova varies significantly among guests. Many found the internet connection satisfactory with no reported issues, while some enjoyed a fast and stable connection after initial problems were addressed with the provision of a personal router. Positive remarks include instances where the WiFi worked very well or even became blazing fast after issues were fixed. Some guests appreciated the effort made by the hotel staff in resolving connectivity problems, resulting in a satisfactory experience.
However, other guests encountered serious problems, describing the WiFi as terrible, non-functional or constantly cutting out. Several reviews noted that the internet connection in rooms was poor with weak signals, especially troubling on the balcony. Some guests even experienced WiFi outages that required frequent calls to reception, which had mixed effectiveness in resolving the issues. Despite this, pockets of good functionality were mentioned, suggesting a hit-or-miss experience with the hotel’s WiFi service.
Overall, while some guests had a reasonably good experience with the hotel’s internet, others faced significant challenges that impacted their stay.
Hotel Ponta Nova boasts a rooftop pool with breathtaking, panoramic views of the bay, making it a highlight for many guests. The clean rooftop pool is particularly enjoyable in the evening and offers a relaxing spot to admire the scenery. Despite these positive aspects, several reviews note that the pool is much smaller than depicted in pictures and can often be overcrowded. While some guests found the pool area clean and pleasant, others reported experiencing cold water and occasional cleanliness issues, including cloudy and dirty water. The jacuzzi on the rooftop is another feature, though its maintenance seems inconsistent with some guests finding it either unheated or not working at all. While the rooftop pool received mixed reviews, its panoramic views remain a memorable aspect for many visitors.
Hotel Ponta Nova boasts an exceptional location, consistently praised for its close proximity to the beach. Guests have highlighted the convenience of having the beach just a short walk away, often mentioning the ease of access facilitated by elevators that take them straight to the beachfront. The views and quality of the nearby beaches have received positive remarks with several noting the beauty and appeal of the natural, rocky shores protected by reefs and the presence of a few beautiful sandy areas.
Several reviews emphasize the variety of accessible beaches with Kamenovo Beach noted as being just around the corner, merely a few minutes walk away. Despite some comments about all beaches being public and certain areas requiring a fee, overall, guests appreciated the nearby scenic promenade and the presence of lovely restaurants enhancing the beach experience.
Though the hotel itself does not have a private beach area nor provides sunbeds and umbrellas, the quick elevator access and the direct beachfront location manage to compensate. The large rooms and beautiful balconies complement the fantastic beach accessibility, positioning Hotel Ponta Nova as a dream destination for beach lovers.
Hotel Ponta Nova offers several positive aspects regarding parking, including guaranteed, free and private parking options that many guests found convenient. Additionally, the underground parking and the easy access provided by elevators that lead directly to the parking areas are appreciated features. Some guests noted that parking was straightforward with the help of the reception staff and they found the private parking to be excellent.
However, there are significant challenges associated with parking at Hotel Ponta Nova. Many reviews mention that the spaces are narrow and limited, making it difficult for guests to find a spot, even when reserved in advance. The parking lot can be crowded and some found the parking situation to be chaotic, small, or inconvenient. Navigating the parking can also be complicated due to the layout of the hotel's multiple floors and elevator system.
In summary, while Hotel Ponta Nova provides free and private parking options that can be very convenient, guests often encounter difficulties due to the limited and narrow spaces, making it challenging to find a suitable parking spot, especially during peak times.
Hotel Ponta Nova stands out as a welcoming haven for families, offering amenities and services that cater specifically to children and ensuring a memorable stay for all. The hotel provides family-friendly rooms, each thoughtfully arranged with separate beds for the children, ensuring comfort for family members of all ages. The staff's warmth and kindness enhance the family experience, particularly their attention to the needs of children, often going out of their way to make young guests feel special.
Parents can rest easy knowing that the hotel has accounted for all necessary child-friendly features. Staff members, such as Adelisa, have been praised for their babysitting services, which are described as friendly, respectful and trustworthy. These services contribute significantly to a relaxing vacation atmosphere where parents can enjoy downtime knowing their children are in good hands.
Beyond the excellent service, the hotel provides a range of activities and amenities tailored for younger guests. For instance, there is a dedicated playground within the hotel premises, allowing children to play safely. Additionally, reports of children playing ball in the corridors suggest a relaxed, child-friendly environment. The hotel’s beautiful location also offers stunning views from the terrace with a rooftop pool and Jacuzzi that can be enjoyed by the whole family.
Overall, Hotel Ponta Nova is highly recommended for families looking for a beautiful and relaxing vacation spot. The combination of family-oriented features, child-friendly amenities and exceptional staff make it a fantastic choice for families seeking a delightful and stress-free getaway.
Hotel Ponta Nova has received mixed reviews regarding its four-star rating with many guests expressing that the hotel does not meet the expected standards of a four-star accommodation. Comments note that the rooms lack decoration with basic bathrooms and tiny TVs not connected to cable. While some guests have had positive experiences with four-star hotel amenities and described the service as akin to five stars, others felt the hotel seemed more like a three-star property. There are also mentions of shortcomings in organization, cleanliness of the pool and the quality of the breakfast. Overall, while there are some favorable notes, the consensus is that Hotel Ponta Nova does not fully align with the typical standards and expectations of a four-star hotel, especially within the European context.
Hotel Ponta Nova is a suitable choice for business travelers, offering a convenient location for both business meetings and trips. It provides various corporate room options and has great facilities geared towards business needs. Guests have praised the helpful staff, highlighting the receptionist as particularly excellent. However, some challenges include a complicated elevator system and difficulties with the reception area, including a slow check-in process. Additionally, the internet connection in the rooms has been reported as poor, which might hinder those needing reliable wifi for their work. Despite these drawbacks, the overall environment appears to be well-suited for a business stay.
Hotel Ponta Nova has proven to be highly accessible to guests with disabilities. The hotel features clear and functional lifts, making all floors easily reachable and its elevators ensure smooth navigation within the premises, accommodating various needs efficiently. Accessible rooms are available, ensuring comfort for everyone. However, the reception area can be challenging to locate due to super confusing signs and directions. While the hotel offers a labyrinth of elevators to manage different floors, this may require navigating two different elevators, which can be less straightforward. Despite minor challenges, Hotel Ponta Nova's comprehensive lift access provides reasonable and efficient accessibility for all guests.
The rooftop pool at Hotel Ponta Nova is a standout feature, receiving widespread acclaim for its cleanliness and stunning views. Guests frequently highlight the breathtaking vistas visible from this elevated spot, making it a favored area of the hotel. The addition of a jacuzzi on the rooftop enhances the experience, providing an extra element of relaxation and enjoyment.
Reviewers describe the rooftop environment as lovely, often mentioning the presence of a bar, which adds to the overall appeal. The location of the pool is praised, situated perfectly to offer both swimming and lounging opportunities with a picturesque backdrop.
While the pool itself is noted to be on the smaller side, it remains a popular attraction among guests. However, there have been occasional mentions of issues, such as the pool or jacuzzi being temporarily closed or the water not being refreshed regularly. Nonetheless, the positive aspects such as the cleanliness, views and additional amenities like daily cleaning services and balconies significantly enhance the guests' experience.
Hotel Ponta Nova features a variety of swimming pool options, including indoor and outdoor pools, which guests have noted as enjoyable and offering appealing views. The rooftop pool stands out with its fantastic sea view, making it a popular spot for relaxation despite being on the smaller side and sometimes overcrowded. Some visitors found the cleanliness of the pool area to be exceptional, while others suggested that it could benefit from more frequent maintenance and better arrangements. Alongside the clear water swimming pools, guests also appreciated the addition of a jacuzzi on the roof, enhancing the overall experience. The large outdoor pool, surrounded by beautiful settings, contributes to a pleasant atmosphere for guests to unwind. The pools, coupled with the breathtaking views and scenic surroundings, make for a memorable stay at the hotel, though improvements in pool size management and cleanliness could further elevate guest satisfaction.
Hotel Ponta Nova offers a luxurious experience with a prime beachside location that adds to its appeal. Guests frequently mention the luxurious ambiance, from well-furnished rooms to the impressive views. The hotel has recently undergone upgrades, enhancing its offerings. Although some reviews suggest it doesn't match the typical standard of a 4-star hotel and a few find the rooms a bit overpriced, the overall feeling of luxury and peace compensates for these aspects. The serene environment and beach proximity contribute significantly to the hotel's allure.
Hotel Ponta Nova effortlessly captures the essence of romance, making it an ideal destination for couples seeking a memorable getaway. The views from the hotel, particularly the stunning sea vista from the balcony, offer a breathtaking backdrop that lends itself to endless moments of shared tranquility. The hotel's location is described as truly romantic, enhancing the overall atmosphere with its European-inspired charm.
The decor and ambience of the hotel contribute significantly to its romantic vibe, creating a warm and inviting environment perfect for a romantic weekend or even a honeymoon. Guests have highlighted the beautiful view from the terrace, which adds to the appeal of spending quality time together in a serene setting.
Whether planning a romantic trip or simply looking for an ideal place to celebrate love, Hotel Ponta Nova stands out as a top choice. Its combination of a great location, enchanting views and cozy, couple-friendly amenities ensures a delightful and intimate experience, making it a perfect retreat for romance.
Location Show Map
Location
The hotel is located in Rafailovici, a tranquil area that is less crowded than Budva, making it ideal for those looking to escape the hustle and bustle. Despite being a bit far from Budva’s old town, the hotel’s proximity to bus stops ensures that visitors can easily reach the city center in about 10 minutes. This strategic location allows guests to enjoy both the peaceful atmosphere of Rafailovici and the vibrant vibes of Budva with ease.
Visitors have also highlighted the hotel’s ease of access to the beach, facilitated by an elevator that directly connects to the waterfront. This convenience, coupled with the presence of numerous restaurants and shops within walking distance, makes it an excellent base for leisure travelers. The area around the hotel is described as wonderful for families, offering a relaxing and cozy ambiance.
Though some reviews mention minor inconveniences such as a tricky approach to the hotel and limited elevator access, the overwhelming consensus is that the hotel's strategic positioning, scenic views and convenient amenities more than compensate for these issues. The added benefits of free and guaranteed parking further enhance its appeal.
In summary, Hotel Ponta Nova is celebrated for its spectacular location, stunning sea views and convenient access to both the beach and local amenities. It stands out as a prime choice for travelers looking to enjoy the serene beauty of the Montenegrin coast while staying close to the vibrant culture of Budva.
Breakfast
Guests frequently mentioned the beautiful location of the breakfast area, which offers panoramic views of the coast—a delightful backdrop for a morning meal. The breakfast was sufficient and hearty, ensuring guests started their day well-fed.
While there were commendations for the variety and freshness of the food, some criticism emerged regarding the lack of fruits and the repetitive nature of the offerings. A few reviews pointed out that the daily menu remained unchanged, which could get monotonous for longer stays. There were also comments about certain aspects needing improvement, such as the temperature of the buffet items and the quality of the juice.
Overall, though there were some mixed opinions, the breakfast at Hotel Ponta Nova was largely appreciated by guests for its taste, variety and ample portions, complemented by a scenic setting and friendly staff.
Dinner
The hotel is favorably located with walking accessibility to the promenade and many nearby dining options, adding to the convenience for guests wanting to explore different cuisines outside the hotel. Complementing the proximity of nearby restaurants, the hotel’s own restaurant also offers good food at reasonable prices, making it an excellent dining option without the need to venture far.
However, the dining experience is not without its drawbacks. Some guests have noted occasional missteps such as being served the wrong dish or dealing with undercooked meals. Additionally, a few reviews mentioned that the menu could be more attractive and there were concerns about being ignored by staff during off-peak times. Despite these issues, the overall consensus highlights the delicious and varied culinary offerings at the hotel’s restaurant.
For a culinary treat combined with comfortable accommodation, Hotel Ponta Nova seems to serve up a largely satisfying dining experience with ample variety in and around the premises, catering well to both hotel guests and external visitors alike.
Rooms
However, several reviews point out significant inconsistencies in room maintenance and cleanliness. Some guests encountered issues with unclean rooms upon arrival, unsatisfactory room cleaning schedules and the presence of outdated or damaged furniture and appliances. There were also reports of rooms not matching the descriptions provided at the time of booking, contributing to dissatisfaction among some visitors.
Overall, while Hotel Ponta Nova excels in offering large, comfortable and scenic accommodations, the management's attention to maintenance and systematic cleaning could benefit from improvements to enhance the overall guest experience.
Beds
However, the reviews also highlighted several issues. Some guests found the beds to be too soft or small and there were concerns about the cleanliness and maintenance of the bedding. Instances of beds not being made daily and insufficient bed clothes were mentioned. Additionally, a few guests experienced discomfort with the mattresses and pillows, noting that they were not suitable for their needs.
While there are positive aspects, such as the comfort of the beds and daily cleaning in some cases, these were counterbalanced by issues around bed size, maintenance and cleanliness.
Cleanliness
On the downside, there are recurring concerns about insufficient and poor cleaning in specific areas like bathrooms, carpets and especially the pool and jacuzzi, which were repeatedly pointed out as not clean. Numerous reports mention inconsistent room cleanings, unclean furniture, dirty linens and general unsanitary conditions in select rooms, suggesting that while some guests found the hotel very clean, others experienced lapses that affected their stay. The cleaning service was often described as weak with specific complaints about dirty carpets, uncleaned glasses and cups and unattended napkins.
In summary, while Hotel Ponta Nova presents a clean and comfortable experience for many, ensuring consistent cleaning services throughout the premises is essential to align all guest experiences.
Staff
Guests found the service excellent and the staff generally responsive to requests. Positive mentions frequently included the staffs' smiling faces and their eagerness to assist, which is praised as rare in modern hospitality. Housekeeping and the waiters in the restaurant also came across as professional and courteous.
However, not all feedback was favorable. A notable number of guests reported encounters with unhelpful and even rude staff, including specific instances involving receptionists and management. Some reviewers mentioned issues with staff responsiveness and language barriers, although others appreciated the ease of communication they experienced.
Overall, while there were some areas for improvement, the majority of guest experiences at Hotel Ponta Nova emphasized a dedicated and friendly team striving to ensure a pleasant stay.
Wi-Fi
However, other guests encountered serious problems, describing the WiFi as terrible, non-functional or constantly cutting out. Several reviews noted that the internet connection in rooms was poor with weak signals, especially troubling on the balcony. Some guests even experienced WiFi outages that required frequent calls to reception, which had mixed effectiveness in resolving the issues. Despite this, pockets of good functionality were mentioned, suggesting a hit-or-miss experience with the hotel’s WiFi service.
Overall, while some guests had a reasonably good experience with the hotel’s internet, others faced significant challenges that impacted their stay.
Pool
Beach
Several reviews emphasize the variety of accessible beaches with Kamenovo Beach noted as being just around the corner, merely a few minutes walk away. Despite some comments about all beaches being public and certain areas requiring a fee, overall, guests appreciated the nearby scenic promenade and the presence of lovely restaurants enhancing the beach experience.
Though the hotel itself does not have a private beach area nor provides sunbeds and umbrellas, the quick elevator access and the direct beachfront location manage to compensate. The large rooms and beautiful balconies complement the fantastic beach accessibility, positioning Hotel Ponta Nova as a dream destination for beach lovers.
Parking
However, there are significant challenges associated with parking at Hotel Ponta Nova. Many reviews mention that the spaces are narrow and limited, making it difficult for guests to find a spot, even when reserved in advance. The parking lot can be crowded and some found the parking situation to be chaotic, small, or inconvenient. Navigating the parking can also be complicated due to the layout of the hotel's multiple floors and elevator system.
In summary, while Hotel Ponta Nova provides free and private parking options that can be very convenient, guests often encounter difficulties due to the limited and narrow spaces, making it challenging to find a suitable parking spot, especially during peak times.
Family
Parents can rest easy knowing that the hotel has accounted for all necessary child-friendly features. Staff members, such as Adelisa, have been praised for their babysitting services, which are described as friendly, respectful and trustworthy. These services contribute significantly to a relaxing vacation atmosphere where parents can enjoy downtime knowing their children are in good hands.
Beyond the excellent service, the hotel provides a range of activities and amenities tailored for younger guests. For instance, there is a dedicated playground within the hotel premises, allowing children to play safely. Additionally, reports of children playing ball in the corridors suggest a relaxed, child-friendly environment. The hotel’s beautiful location also offers stunning views from the terrace with a rooftop pool and Jacuzzi that can be enjoyed by the whole family.
Overall, Hotel Ponta Nova is highly recommended for families looking for a beautiful and relaxing vacation spot. The combination of family-oriented features, child-friendly amenities and exceptional staff make it a fantastic choice for families seeking a delightful and stress-free getaway.
4 Star
Business
Accessible
Rooftop Pool
Reviewers describe the rooftop environment as lovely, often mentioning the presence of a bar, which adds to the overall appeal. The location of the pool is praised, situated perfectly to offer both swimming and lounging opportunities with a picturesque backdrop.
While the pool itself is noted to be on the smaller side, it remains a popular attraction among guests. However, there have been occasional mentions of issues, such as the pool or jacuzzi being temporarily closed or the water not being refreshed regularly. Nonetheless, the positive aspects such as the cleanliness, views and additional amenities like daily cleaning services and balconies significantly enhance the guests' experience.
Outdoor Pool
Luxury
Romantic
The decor and ambience of the hotel contribute significantly to its romantic vibe, creating a warm and inviting environment perfect for a romantic weekend or even a honeymoon. Guests have highlighted the beautiful view from the terrace, which adds to the appeal of spending quality time together in a serene setting.
Whether planning a romantic trip or simply looking for an ideal place to celebrate love, Hotel Ponta Nova stands out as a top choice. Its combination of a great location, enchanting views and cozy, couple-friendly amenities ensures a delightful and intimate experience, making it a perfect retreat for romance.
Yes, Hotel Ponta Nova has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Hotel Ponta Nova.
No, Hotel Ponta Nova doesn't allow dogs.
Yes, parking facilities are available at Hotel Ponta Nova.
No, Hotel Ponta Nova doesn't have a gym.
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