Pullman Budapest
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Summary of reviewsPullman Budapest impresses with its outstanding, central location, making it ideal for exploring key attractions such as the Opera, St. Stephen's Basilica and the Danube waterfront. Its prime position also offers easy access to trendy restaurants, bars, luxury shopping and effective public transportation. Reviewers commonly describe the hotel’s location as perfect for city breaks and extended stays.
The accommodation excels with modern, clean and stylish rooms, featuring exceptionally comfortable and large beds. Guests often praise the luxurious feel, soundproofing and the functional, modern bathrooms, though some find standard rooms smaller than expected and have minor reservations about air-conditioning and room size. Superior and Gold Suite rooms stand out for their spaciousness and amenities, such as hot tubs.
The staff at Pullman Budapest consistently earn high marks for their exceptional service, friendliness and professionalism. Individual team members are frequently commended for going above and beyond to ensure a pleasant stay. This attentive service greatly contributes to the positive experiences of many guests.
Breakfast at Pullman Budapest receives commendations for its quality and variety, appealing to various dietary preferences. Despite this, it faces occasional criticism for being chaotic during busy times, as well as for some organizational and cleanliness issues. Dinner experiences are more mixed with praise for specific dishes like duck and the overall atmosphere. However, there are concerns over limited cocktail selections, quality inconsistencies and service disorganization.
Cleanliness is a strong point for the hotel with many guests noting the spotless rooms and well-maintained common areas, despite a few isolated cleanliness lapses. In terms of WiFi, the service is generally lauded for its speed and reliability, albeit with minor technical issues.
Facilities such as the gym and parking receive generally positive feedback. The gym, though small, is well-equipped and modern and the rooftop terrace adds extra appeal. The underground parking garage is secure and spacious, though costs and narrow entrances are mentioned as potential drawbacks.
Additional amenities like modern jacuzzi and hot tub facilities enhance guest satisfaction, despite occasional functionality issues. Reviews highlight the luxurious ambiance of the hotel, though some guests feel it falls short of five-star expectations, particularly concerning certain amenities and services standard at this rating.
Overall, Pullman Budapest provides a comfortable, stylish and centrally-located experience with exceptional staff service, contributing to a highly pleasing stay for most of its guests.
Categories
The accommodation excels with modern, clean and stylish rooms, featuring exceptionally comfortable and large beds. Guests often praise the luxurious feel, soundproofing and the functional, modern bathrooms, though some find standard rooms smaller than expected and have minor reservations about air-conditioning and room size. Superior and Gold Suite rooms stand out for their spaciousness and amenities, such as hot tubs.
The staff at Pullman Budapest consistently earn high marks for their exceptional service, friendliness and professionalism. Individual team members are frequently commended for going above and beyond to ensure a pleasant stay. This attentive service greatly contributes to the positive experiences of many guests.
Breakfast at Pullman Budapest receives commendations for its quality and variety, appealing to various dietary preferences. Despite this, it faces occasional criticism for being chaotic during busy times, as well as for some organizational and cleanliness issues. Dinner experiences are more mixed with praise for specific dishes like duck and the overall atmosphere. However, there are concerns over limited cocktail selections, quality inconsistencies and service disorganization.
Cleanliness is a strong point for the hotel with many guests noting the spotless rooms and well-maintained common areas, despite a few isolated cleanliness lapses. In terms of WiFi, the service is generally lauded for its speed and reliability, albeit with minor technical issues.
Facilities such as the gym and parking receive generally positive feedback. The gym, though small, is well-equipped and modern and the rooftop terrace adds extra appeal. The underground parking garage is secure and spacious, though costs and narrow entrances are mentioned as potential drawbacks.
Additional amenities like modern jacuzzi and hot tub facilities enhance guest satisfaction, despite occasional functionality issues. Reviews highlight the luxurious ambiance of the hotel, though some guests feel it falls short of five-star expectations, particularly concerning certain amenities and services standard at this rating.
Overall, Pullman Budapest provides a comfortable, stylish and centrally-located experience with exceptional staff service, contributing to a highly pleasing stay for most of its guests.
Luxury Hotel
As Accor's premium brand, Pullman Budapest offers a modern and upscale experience with contemporary design and comfortable rooms. Its central location makes it a convenient choice for a high-end stay, focusing on sophisticated amenities and service.
Hotel for Honeymoon
The property offers amazing suites for a memorable honeymoon stay. It is well-located and provides modern amenities. The hotel is suitable for couples looking for a comfortable and stylish experience.
Business Hotel
This hotel provides 5 meeting rooms and over 206 sq m of event space, including a flexible rooftop venue for up to 150 guests with state-of-the-art technology. It offers a business center, high-speed internet, and is located in the city center.
5-Star Hotel
Part of Accor's upscale to luxury segment, Pullman Budapest offers modern design and high-end amenities. It caters to discerning travelers seeking a contemporary luxury hotel experience.
Hotel with Rooms With Jacuzzi / Hot-tub
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Yoga
About Pullman Budapest
License: SZ20017817
Guest Reviews
Location
The hotel's strategic placement also ensures easy access to public transportation with several metro stations and bus stops nearby. This makes it an ideal base for tourists wanting to traverse Budapest with ease. Many guests appreciate being close to theatres, cafes, luxury shopping streets and the Chain Bridge.
The accommodation also meets high standards with modern, clean rooms and extremely comfortable beds. The staff receives praise for their friendly and helpful demeanor, further enhancing the overall experience. The Pullman Budapest's location is frequently described as perfect, fabulous and phenomenal, solidifying its reputation as a top choice for city breaks and extended stays.
Breakfast
However, several guests indicate that the breakfast service can be chaotic, particularly during busy periods. There are mentions of a lack of organization with some encountering delays in service and empty containers late into the morning. Issues with cleanliness, such as flies in the breakfast room and a shortage of hand sanitizers, were also noted. Additionally, some guests were disappointed with the imposed extra charges for items like omelettes and cheese, despite breakfast being included in their stay.
The breakfast ambiance also garners mixed reviews. While the breakfast room itself is often described as beautiful, there are complaints about inadequate air conditioning and an undersized breakfast area, which might lead to discomfort during peak times.
Pricing is another contentious point; several reviewers feel the cost is excessive for the quality and variety offered, suggesting it does not meet the expectations for a 5-star hotel. Despite the high prices, many guests still found the experience worthwhile, particularly enjoying the room service breakfast and the exceptional coffee reputedly being the best in Budapest.
In summary, Pullman Budapest’s breakfast receives high marks for taste, variety and presentation from many guests, but there are recurring concerns about service efficiency, cleanliness and value for money.
Dinner
However, the hotel's dinner service has faced some criticism. Reviewers mentioned a limited cocktail selection and expressed disappointment with the overall quality of the meals, describing them as mediocre and overpriced. Issues with disorganization and chaotic service further dampened the experience for some patrons, leading to long waits for their dishes.
Despite these drawbacks, the breakfast offerings at the hotel are well-received with several guests enjoying delicious morning meals. For those looking for alternative dining options, there are great restaurants recommended by the reception staff nearby, as well as an excellent coffee shop right across the road.
In summary, while Pullman Budapest's dining has its strengths, particularly in breakfast and some standout dishes, there are notable areas where improvement is needed in both menu variety and service efficiency.
Rooms
However, there are recurring critiques about the size of standard rooms, which many guests find small, particularly when compared to the photos. Some reviews mention discomfort due to the inability to open windows and issues related to air conditioning. There were occasional lapses in room service and cleanliness standards with a few guests noting dust and leftover items from previous occupants.
Despite these drawbacks, most guests appreciate the functional and modern bathrooms, soundproof rooms and the overall luxurious feel. The hotel's decor and ambiance receive consistent praise, contributing to a positive atmosphere during city-break stays. While the hotel excels in providing modern comforts, prospective guests seeking more spacious accommodations might consider booking higher-tier rooms.
Beds
Cleanliness
Despite the overwhelmingly positive remarks, a few reviews noted areas for improvement, such as some rooms not being cleaned properly, unsatisfactory housekeeping and occasional issues with bathroom cleanliness. However, these instances appear to be exceptions rather than the rule. Guests also appreciated that the hotel maintains its modernity and cleanliness throughout their stay. The cleanliness of the Pullman Budapest is a significant reason for guests returning, especially when combined with friendly staff and efficient cleaning services.
In conclusion, while there are isolated reports of cleaning lapses, the general consensus from the reviews indicates that the Pullman Budapest excels in providing a clean, comfortable and modern lodging experience, satisfying the high expectations of its guests.
Staff
Special mentions are often made of individual staff members, such as Barbara and Richard, who go above and beyond to provide a warm welcome and exemplary service. Guests appreciate the personalized attention and the staff's willingness to assist with any requests. The concierge and front desk teams are also recognized for their helpfulness and good customer support.
Overall, the staff at Pullman Budapest are described as incredibly friendly, professional and attentive, contributing significantly to the positive experiences of guests staying at the hotel. Their efforts in providing a high level of service and making guests feel valued are repeatedly acknowledged and greatly appreciated.
Wi-Fi
Gym
Parking
While the cost is a common point of contention with some guests finding the €35/night fee to be on the expensive side, others appreciate the security and ease the parking facilities provide. In summary, while the parking at Pullman Budapest is generally seen as adequate and safe, the size constraints and costs are notable aspects to consider.
5 Star
Although some have praised its offerings, many reviews indicate that it feels more akin to a four-star establishment at best with one guest suggesting it might be less. The absence of small luxuries, such as slippers and the non-functioning aspects like Chromecast on the TV, contribute to the perception that Pullman Budapest does not meet the five-star mark. Despite the claim of being a five-star hotel, it seems that Pullman Budapest has significant areas for improvement to truly satisfy its guests' expectations.
Rooms with Jacuzzi / Hot-Tub
Luxury
Romantic
For those seeking a bit of adventure, the hot tub experience in the snow is highly recommended and described as lovely. The hotel's location also adds to its appeal with nearby supermarkets, bars and restaurants providing convenient options for dining and entertainment. Although soundproofing in the rooms could be better, this minor setback doesn't overshadow the overall romantic and relaxing experience that Pullman Budapest offers.
Dog Friendly
No, Pullman Budapest doesn't have any pool.
No, a spa isn't available at Pullman Budapest.
Yes, Pullman Budapest welcomes dogs.
Yes, parking facilities are available at Pullman Budapest.
Yes, Pullman Budapest has a gym.
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