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Summary of reviewsNorthgate House stands out as an exceptional choice for travelers seeking a blend of tranquility, convenience and modern comfort. Situated adjacent to the historic Buckfast Abbey, the hotel is praised for its serene and picturesque setting, offering stunning views and easy access to Dartmoor National Park and South Devon attractions. The peaceful ambience, beautiful gardens and quiet surroundings make it an ideal retreat for those looking to unwind.
The hotel’s dining options receive high marks, particularly the breakfast and dinner offerings. Guests commend the breakfast for its variety, quality and fresh ingredients, including options for different dietary preferences. The dinner experience is equally praised for its delicious, well-prepared meals, imaginative menu, generous portions and reasonable pricing, though some mention occasional slow service and limited menu options.
Northgate House excels in providing spacious, clean and comfortable rooms with modern amenities. High-quality fittings, luxurious bathrooms and beautiful views enhance the overall comfort. While there are occasional mentions of dated areas and temperature control issues, the majority of guests are pleased with the cleanliness and comfort provided.
The hotel’s staff receive consistent praise for their friendliness, helpfulness and professionalism, creating a welcoming and warm atmosphere. Specific staff members often receive individual accolades for their exceptional service, contributing to a memorable experience for visitors.
Practical amenities such as high-quality free WiFi and ample, secure parking add to the hotel’s convenience. Guests appreciate the reliable internet service and well-maintained parking facilities, which include electric car chargers and overflow parking options.
The hotel also caters well to guests with disabilities, offering accessible rooms, bathrooms and common areas, supported by helpful and understanding staff. Despite a minor issue with fire evacuation procedures for wheelchair users, the overall commitment to accessibility is evident.
While the beds receive mixed reviews with some finding them too firm, the general consensus leans towards comfort, contributing to a restful stay. The thoughtful design and accessible features ensure a comfortable experience for all guests, making Northgate House an excellent choice for travelers seeking a combination of serenity, modern comforts and convenient amenities. Show more
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Hotel with EV Charging Stations
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
EV charging stations
Cheap Hotel
Accessible Hotel
Room Types
Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Superior Double or Twin Room with TerraceThis twin/double room's special feature is the fireplace. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious twin/double room. The unit offers 1 bed.
Fully Accessible RoomThe spacious twin/double room offers a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. Rooms on the upper floors are reachable by lift.
Twin RoomProviding free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The twin room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 2 beds.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. Featuring a balcony, this double room also offers a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
9.1
Excellent
Location
Nestled adjacent to the historic Buckfast Abbey, Northgate House offers a wonderfully serene and picturesque location for a relaxing stay. The hotel is praised for its peaceful and quiet setting, surrounded by beautiful, well-maintained grounds and gardens that provide stunning views of the Abbey. The location is easily accessible, just a short distance from the main road to Plymouth and Cornwall, yet it offers complete tranquility, free from traffic noise.
Many guests appreciate the hotel's prime position for exploring both Dartmoor National Park and various attractions in South Devon, including coastal areas and the Riviera. The proximity to Buckfast Abbey is a highlight for many, allowing for leisurely walks through the abbey grounds and gardens and the opportunity to experience local events like Vespers and carol concerts.
The atmosphere at Northgate House is often described as calm and serene, ideal for those seeking peace and quiet. The surroundings are beautiful with access to nature walks and idyllic spots for unwinding. With modern facilities, friendly staff and exceptional cleanliness, this hotel stands out as a great base for exploring the scenic beauty of South Devon and Dartmoor. Whether stopping over on the way to Cornwall or planning a longer retreat, Northgate House's outstanding location offers a harmonious blend of nature, history and tranquility.
Breakfast
Northgate House has garnered strong praise for its breakfast offerings. Many guests found the breakfast excellent with a notable consistency in the quality described by several reviewers. Visitors appreciated the variety and good choice available in the breakfast spread, which includes both hot and cold options such as cereals, yogurts, pastries, fruits and a full English breakfast.
The continental breakfast was frequently mentioned as very good with a proper selection of fresh items available. Many guests highlighted the range of choices, stating that the buffet was well-stocked and regularly replenished. A cooked breakfast, when made to order, received high marks for taste and presentation. Additionally, some guests appreciated the locally sourced ingredients, noting that the food was well-prepared and delicious.
Vegetarian and gluten-free options were also well-received, ensuring that dietary preferences were catered for. Guests enjoyed elements like perfectly cooked poached eggs, fresh milk for cereal and a selection of fresh juices and coffees.
However, a few reviews indicated that the standard could be variable with some experiencing delays or finding certain items missing or unavailable at times. Some reported the buffet style resulted in food that was not always as hot as expected and there were occasional comments about the less impressive coffee quality.
Overall, despite minor hiccups, the majority of guests left satisfied and full, often describing the breakfast as a highlight of their stay at Northgate House.
Dinner
Nestled in the serene surroundings of 'Northgate House,' guests can indulge in a delightful culinary experience at the hotel's restaurant. The evening meals have consistently received high praise for their taste and quality, described as delicious, superb and even divine by several diners. Diners have appreciated the varied and imaginative menu with meals that are well prepared, beautifully presented and cooked to high standards. The selection and freshness of the food have been highlighted, offering an impressive array of options, especially for vegetarians. Furthermore, the portion sizes are generally well-received with some guests noting the generous servings.
The atmosphere and value for money at the restaurant add to its charm. Many guests found the meals to be reasonably priced, reflective of the excellent quality. The wine selection is also noteworthy, complementing the dining experience well.
However, there have been occasional drawbacks with the dinner service. Some guests experienced slow service, especially during busier times and noted the restaurant's limited menu options. The dining room has been described as dull by a few with an inconsistency in staff helpfulness. Additionally, the restaurant’s availability on certain evenings could be limited, prompting guests to pre-book or seek alternatives.
Despite these occasional hiccups, the general consensus leans positively towards an excellent dining experience, making it well worth a visit for those staying at the hotel or nearby.
Rooms
Northgate House consistently impresses with its spacious, clean and comfortable rooms. The rooms are not only large but also well-maintained and modern, boasting high-quality fittings and lovely decor. Many rooms feature beautiful views, particularly of the Abbey, adding to the serene and restful environment. Guests frequently highlight the comfort of the beds and the peaceful, quiet ambiance that allows for a restful stay.
The bathrooms are notably large, modern and clean, often equipped with luxury features like rainfall showers and ample amenities. Superior rooms with balconies and expansive layouts offer an added touch of luxury and are well-appreciated by visitors. Despite a few mentions of dated areas and occasional temperature control issues, the overall standard of cleanliness and comfort is exceedingly high.
The rooms cater well to long journeys and are fully equipped to meet various needs, making them practical and convenient. The friendliness of the staff, coupled with the exceptional room conditions, ensure a comfortable and welcoming atmosphere. Northgate House promises a relaxing stay with rooms that are both aesthetically pleasing and functionally impressive.
Beds
Northgate House receives a mix of feedback regarding its beds with a slight tilt towards positive experiences. Guests frequently describe the beds as comfortable with terms like "very comfortable" and "extremely comfortable" being common. Many appreciate the beds' spaciousness with mentions of "lovely spacious bed" and "beds lovely". The comfort is often highlighted and several guests even found the environment peaceful, contributing to a restful sleep.
On the downside, some visitors found the beds to be too firm or even hard. There are mentions of the beds in some rooms being uncomfortable with a few reviews noting that the mattress needed replacing. Additionally, the size of the beds was occasionally a point of contention with some guests finding the double beds small or narrow and expressing a preference for king-size beds.
Pillows also received mixed reviews. While some found them sufficient, others complained they were too hard, likening them to rocks.
Despite these issues, many guests concluded their reviews noting the overall comfort and cleanliness of the beds, making Northgate House a fairly reliable stay for a good night's sleep, albeit with room for improvement in bed size and comfort for some guests.
Cleanliness
Northgate House consistently impresses guests with an outstanding level of cleanliness and comfort. The modern, well-maintained rooms are described as spotless, immaculately clean and welcoming. Facilities are highly praised for being both clean and modern, providing a blend of old-world charm with contemporary standards of hygiene. Any visitor would appreciate the scrupulous attention to detail in rooms that are meticulously maintained.
Bathrooms are notably well-appointed, spacious and consistently clean. With housekeeping that maintains high standards, the entire hotel remains spotless throughout, creating a peaceful and inviting atmosphere. Guests also commend the friendliness and understanding nature of the staff, particularly in accommodating additional dietary needs, making every visit both comfortable and tailored to individual needs.
Overall, Northgate House sets a high bar for cleanliness and hospitality, making it a reassuring choice for travelers seeking a pristine and welcoming environment.
Staff
The reviews for Northgate House highlight a consistently positive experience with the hotel staff. Guests repeatedly commend the staff for being friendly, helpful and welcoming. Several specific staff members, including Chloe, Alice, Ronnie, Samantha and Jess, received individual praise for going above and beyond, whether assisting guests with special occasions or addressing personal challenges. The words lovely, courteous and efficient appear frequently, indicating a high level of guest satisfaction with the service they received. Review after review highlights the staff’s professionalism and willingness to assist, creating a warm and inviting atmosphere that makes guests feel at home. The exceptional level of hospitality extends across all areas of the hotel—from the reception and housekeeping to the bar and restaurant—ensuring a consistently pleasant experience throughout the stay.
Wi-Fi
Northgate House consistently receives praise for its excellent WiFi service. Guests appreciate the free, high-quality internet available throughout the property. The connection is described as very good, reliable and robust, making it suitable for various online activities. The WiFi speed is notably fast and users have found the service to be strong and consistent in their rooms. This reliable and high-quality internet access enhances the overall guest experience, ensuring that staying connected is not an issue.
Parking
Northgate House offers a highly satisfactory parking experience, as consistently noted by guests in their reviews. The hotel provides ample and free parking on-site, making it convenient and accessible for travelers. Secure and safe parking adds to the guest comfort, ensuring vehicles remain well-protected. The spacious car park is well-maintained and guests have easy access to convenient parking close to reception, enhancing the overall experience.
Overflow parking is available when the primary car park is full and electric car chargers cater to eco-conscious travelers. While ample parking spaces and an on-site presence prevail, a few guests have noted that better signposting could improve navigation and the disabled parking area requires adjustments for easier access. Nonetheless with its excellent and easy-to-navigate parking facilities, Northgate House stands out as a great choice for visitors prioritizing hassle-free vehicle accommodation.
Accessible
Northgate House offers commendable facilities for guests with disabilities, earning praise for its thoughtful design and accessibility features. The hotel is equipped with ramps and an elevator, ensuring easy navigation for wheelchair users and those with limited mobility. Ground floor rooms and the restaurant are particularly accessible, offering a comfortable experience for all guests.
The bathrooms are well-suited for disabled individuals, featuring ensuite wet rooms and high toilets designed for ease of use. The spacious accommodations and specific large rooms cater to wheelchair users, providing ample space for mobility. Additionally, there are accessible bathrooms on the ground floor.
Guests highlighted the hotel's close proximity to the Abbey grounds and a conference center, both of which are easily accessible. The staff is noted for their helpfulness and understanding of accessibility needs, further enhancing the stay for those with disabilities.
Despite a minor issue with fire evacuation instructions for wheelchair users, Northgate House's overall commitment to accessibility is evident. The hotel offers a seamless experience for guests with disabilities, making it an excellent choice for travelers seeking comfort and accessibility.
No, Northgate House doesn't have any pool.
No, a spa isn't available at Northgate House.
No, Northgate House doesn't allow dogs.
Yes, parking facilities are available at Northgate House.