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Summary of reviewsSituated in the heart of Bucharest near Unirii Square and the city’s historic center, Mercure Bucharest Unirii offers excellent convenience and accessibility. The central location enables guests to explore attractions within walking distance and the surrounding area brims with cafes, restaurants and shopping centers. Enhanced by good public transport connectivity, secure parking and a relatively quiet neighborhood, the hotel’s location is a standout feature praised by many guests.
The breakfast experience is highly regarded for its quality and variety with an extensive selection of hot and cold foods, bread, cheeses, fruits and juices, all available for a reasonable price of 10€. Despite some calls for more diversity and higher quality in certain areas, the breakfast generally receives positive reviews. The friendly staff further enriches the dining experience, creating a pleasant atmosphere for guests.
Dinner at the hotel’s restaurant receives mixed reviews. Some guests find the food delicious and budget-friendly, while others criticize the quality and limited operating hours. Nevertheless, the hotel's proximity to various dining options allows guests to explore local cuisine easily.
The hotel rooms are appreciated for their spaciousness, modern design and cleanliness with comfortable beds and well-maintained bathrooms frequently highlighted. However, some guests reported issues such as stained carpets, insufficient room amenities and occasional noise disturbances. Addressing these minor maintenance and stocking inconsistencies could significantly enhance the overall experience.
Cleanliness across the hotel is generally commended with many guests noting the well-maintained rooms and common areas. Some reports of overlooked details, like stained carpets and dusty spots, suggest areas for improvement to ensure consistently high standards.
The hotel's staff is often praised for their friendliness, professionalism and willingness to assist with any needs. Reception staff, including individuals like Mihai, Clara and Mirnella, along with the housekeeping team, receive specific commendations for their efforts to make guests feel welcomed and accommodated.
The complimentary WiFi is highly appreciated for its reliability and speed with seamless connectivity throughout the hotel making it convenient for both leisure and business travelers.
For families, Mercure Bucharest Unirii offers a welcoming environment, although specific family-friendly amenities like connecting rooms are not available. Some minor inconveniences, such as small folding beds for children and occasional room size issues, were noted. Yet, overall, the hotel manages to cater adequately to families.
The beds at the hotel receive overwhelmingly positive feedback, contributing to restful sleep experiences. While a few minor issues were mentioned, the general comfort of the beds is a notable highlight.
Though the hotel provides clean and spacious rooms typical for a four-star establishment, several guests feel that it falls short of the expected standards, likening it more to a three-star experience. Comments on missing amenities and subpar breakfast quality suggest that there is room for improvement to truly meet the four-star expectations.
Overall, Mercure Bucharest Unirii offers a comfortable, well-located stay with excellent staff, positive breakfast experiences and reliable WiFi, making it a recommended choice for visitors looking to immerse themselves in Bucharest’s dynamic and historical atmosphere. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Privilege King RoomFeaturing free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Superior Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Privilege Suite with Double BedThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit has 1 bed.
Deluxe City View Room with King BedThe unit offers 1 bed.
About Mercure Bucharest Unirii
License: 14131
Guest Reviews
8.2
Very Good
Location
Situated in the heart of Bucharest, Mercure Bucharest Unirii boasts an outstanding location that provides guests with convenient and easy access to various city attractions. Its central position near Unirii Square and the old city center makes it an ideal choice for tourists looking to explore the historic parts of Bucharest and the main urban monuments. Guests frequently highlighted the proximity to the old town, noting it is within walking distance, approximately 10 to 20 minutes on foot. This makes it perfect for city tours and leisurely strolls throughout the vibrant neighborhoods.
The area around the hotel is very accommodating, featuring cafes, restaurants and shopping centers, which adds to the overall convenience. The location also offers good connectivity to public transport, including buses and the metro, further enhancing its accessibility. Secure parking and a relatively quiet neighborhood despite its centrality provide additional comfort for travelers.
While the location remains a standout feature, guests also appreciated the friendly staff and the good breakfast, rounding off a positive and welcoming stay. With its central and well-connected position, Mercure Bucharest Unirii is highly recommended for those looking to immerse themselves in the city's dynamic and historical atmosphere.
Breakfast
At Mercure Bucharest Unirii, the breakfast experience is predominantly praised for its quality and variety. Many guests highlighted the breakfast as being very good, excellent and even fantastic, noting the wide selection of fresh and delicious options which include hot and cold foods, various breads, cheeses, fruits and juices. Particularly impressive are the options available for only 10€, making it a great value for the price.
The breakfast buffet is often described as extensive, plentiful and rich with some guests singling out specific items such as whole grain baguettes and Romanian specialties for praise. Despite some comments mentioning that the breakfast could benefit from more diversity and higher quality in certain areas, it seems that the overall consensus is that the morning spread is satisfying and hearty.
Friendly staff complement the breakfast experience, contributing to a welcoming and pleasant atmosphere. However, a few guests felt that the offerings were not up to the standard of a four-star hotel, citing limited variety and issues with freshness on certain days. Nevertheless, the majority found the breakfast to be a positive start to their day, making it a notable feature of their stay at the hotel.
Dinner
At Mercure Bucharest Unirii, the evening dining experience at the hotel restaurant has garnered mixed reviews from guests. Some visitors describe the food as delicious, interesting and tasty, providing a positive highlight to their stay. A notable mention is the availability of a budget-friendly yet flavorful meal option at the reception level, which guests appreciated for its value.
However, other reviews mention less favorable experiences with a few guests finding the food inedible and of poor quality. Moreover, the restaurant's operating hours have also been a point of contention with it closing relatively early, around 9:00 PM or 10:00 PM. This has been inconvenient for some guests, especially those arriving later in the evening.
Despite these mixed reviews, the hotel's proximity to various good dining places around the area offers guests alternative options to explore and enjoy the local cuisine.
Rooms
Mercure Bucharest Unirii offers a mix of spacious and modern rooms, many of which are reported to be comfortable and clean. Guests often appreciate the generous size of the rooms and the contemporary design. Housekeeping reportedly does a good job with rooms being cleaned daily. Many positive reviews highlight the large and comfortable beds, alongside well-maintained bathrooms.
However, some reviews note issues with cleanliness, such as stained carpets and overlooked details in maintenance, like bathroom door handles and shower screens. Additionally, there are mentions of missing amenities such as slippers and toiletries with occasional lapses in restocking towels and other essentials. Noise from other rooms and the street can be problematic and certain rooms may have inconsistent temperatures or weak air conditioning.
Overall, while the hotel provides spacious, modern and generally clean accommodations, attention to small maintenance issues and more consistent stocking of room amenities could enhance the guest experience.
Beds
The beds at Mercure Bucharest Unirii receive overwhelmingly positive feedback from guests with most describing them as comfortable, cozy and very pleasant to sleep on. Many reviews highlight the comfort of both the bed and the pillows, adding that they contributed to a restful night's sleep. Guests appreciated the spaciousness of the double beds, often noting their comfort and coziness. The hotel also offers clean bedding, which adds to the overall positive sleeping experience.
However, a few guests did mention issues such as narrow and uncomfortable beds, particularly in twin rooms or when using extra beds. Some found the pillows to be very firm and not to their liking. There were mentions of some beds being shaky, unstable or even squeaky, which detracted from the comfort for a minority of visitors. Despite these occasional negative mentions, the general consensus remains that the beds are comfortable, making the Mercure Bucharest Unirii a reliable choice for a good night's rest.
Cleanliness
Mercure Bucharest Unirii generally receives positive feedback regarding its cleanliness. Guests frequently describe the rooms as clean, comfortable and well-maintained with several noting the daily housekeeping service. Many guests find the common areas, main areas and overall environment of the hotel to be clean and tidy. The bathrooms are often highlighted as clean and well-equipped with the hotel being described as clean, elegant and organized.
However, the reviews also point out some areas where cleanliness could be improved. Some guests reported issues such as stained carpets, hair on bathroom floors and dusty rooms. There were occasional mentions of unpleasant smells in the rooms and instances where cleaning was not performed daily. While most guests were satisfied with the cleanliness, these negative remarks indicate areas for potential improvement.
Overall, guests appreciate the clean and comfortable rooms, the hotel's cleanliness and the effort to maintain a tidy environment. Yet, there remains room for the hotel to address some of the mentioned shortcomings to enhance the guest experience further.
Staff
At Mercure Bucharest Unirii, guests can expect a welcoming and supportive experience, thanks to the hotel's exceptional staff. Reviews highlight the friendly, kind-hearted and enthusiastic nature of the team, which consistently goes above and beyond for their guests. The reception staff, often praised for their professionalism and attentiveness, are noted for their ability to communicate effectively in English and their willingness to assist with any inquiries or requests.
Mihai at the reception desk, along with Clara and Mirnella, have been specifically commended for their friendliness and helpfulness. The housekeeping staff have also garnered positive mentions for their proactive and friendly approach. Additionally, breakfast service stands out with several guests expressing appreciation for the morning team's efforts.
Despite a few isolated cases of less favorable interactions, the overall consensus is that the staff at Mercure Bucharest Unirii are extremely accommodating, polite and eager to ensure a pleasant stay for all guests. Whether it’s coordinating room upgrades, addressing guest concerns quickly or simply being approachable and customer-oriented, the hotel's team strives to create a welcoming atmosphere.
Wi-Fi
Mercure Bucharest Unirii offers complimentary WiFi included in the room rate, which is widely praised by guests for its reliability and speed. Several reviews note that the internet connection is good throughout the hotel, making it convenient for both leisure and business use. Speed tests reported impressive results with 99Mbps download and 50Mbps upload speeds. Guests appreciate the open, password-free access to the network, though some mention the inconvenience of weekly password changes for longer stays. Overall, the WiFi service is regarded as good to excellent, albeit unsecured.
Family
Mercure Bucharest Unirii offers a family-friendly atmosphere, making it a decent option for a family vacation. The hotel provides family rooms, though connecting rooms are not available. While some found the folding beds for children small and somewhat shaky, they are generally suitable for a small child. Breakfast services accommodate families well with guests noting the inclusiveness of meals for children like a 4-year-old. Although the hotel is often rated around three stars, it presents a welcoming environment with a small yet helpful staff. However, the bar area is not welcoming to kids and some families experienced inconveniences such as needing to switch rooms or finding their booked room smaller than expected, particularly for three-person bookings.
4 Star
'Mercure Bucharest Unirii' offers clean and spacious rooms that are typical for its category, providing a comfortable stay. However, many guests feel that the hotel's advertised four-star rating is not justified. Several reviews suggest that it feels more like a three-star establishment, noting missing amenities like disposable slippers and remarking that the facilities and services do not meet the expected standards for a hotel of this rating. The breakfast, in particular, is frequently described as poor for a four-star hotel. Despite this, the quality-to-price ratio is considered acceptable by some guests. The overall sentiment points to the hotel falling short of Mercure's reputed standards, indicating room for improvement to truly align with a four-star experience.
No, Mercure Bucharest Unirii doesn't have any pool.
No, a spa isn't available at Mercure Bucharest Unirii.
Yes, Mercure Bucharest Unirii welcomes dogs.
No, parking facilities aren't available at Mercure Bucharest Unirii.