Bucharest44.45265400,
26.09729800,
Blvd Iancu De Hunedoara No. 54, Sector 1(Show on Map)
8.5
Very Good
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Summary of reviewsCapital Plaza Hotel in Bucharest stands out for its prime location, offering easy access to metro stations, public transport and major city attractions. Guests appreciate its central positioning within walking distance of bars, pubs and supermarkets, making it a convenient base for exploring the city despite the traffic and occasional noise from the main road.
The hotel excels in cleanliness and comfort, featuring spacious, modern rooms with beautiful interior design. The friendly and multilingual staff enhance the experience, consistently noted for their dedication and helpfulness. Although some visitors find the proximity to the center not perfect, Capital Plaza Hotel remains an excellent choice for convenience, especially for short city breaks.
Breakfast at the hotel is highly praised for its high quality, variety and charming presentation. Guests enjoy the abundant options, including salmon, eggs, vegetables and cheeses. The breakfast manager’s exceptional service adds to the pleasant dining experience, even though a few reviews suggest areas for improvement, such as more sweet dish options and better restocking.
The restaurant at Capital Plaza Hotel also receives positive feedback for its tasty and high-quality food. Despite some mentions of limited menu options and occasional slow service, it is considered a convenient dining option for guests, though late-night diners might find the 10 pm closing time a bit restrictive.
Rooms are frequently highlighted for their large size, cleanliness and coziness. Guests find the rooms well-furnished and equipped with everything they need, offering comfortable beds and modern amenities. Despite occasional mentions of stained carpets and old furniture, the overall impression is positive, emphasizing excellent value for money.
Cleanliness in both rooms and communal areas is generally well-regarded with visitors noting well-maintained spaces and quality materials. However, a few guests report issues with superficial cleaning and specific areas needing more attention, such as bathroom tiles and shower cabins.
The staff at Capital Plaza Hotel earn high marks for their friendliness, professionalism and attentiveness. Guests repeatedly commend their warm reception and proactive approach, enhancing the overall welcoming atmosphere. Isolated comments about rudeness are rare and do not overshadow the generally positive sentiment.
The hotel’s wifi receives mixed reviews; many guests find the connection reliable and fast, while others experience weak signals in certain areas like the 5th floor. The gym is appreciated for its cleanliness and adequate equipment, though some guests wish for more free weights and better overall facilities.
Parking at Capital Plaza Hotel is convenient but comes with a cost and advance reservations are necessary due to limited spaces. Despite concerns about the price and the small, tight underground parking, the availability of secure on-site parking is a positive aspect for many travelers.
Families find the hotel accommodating with spacious rooms, beautiful city views and child-friendly amenities like baby cribs at no extra charge. The peaceful ambiance and helpful staff make it a suitable option for those traveling with children.
The beds are widely praised for their comfort, contributing to restful stays. Although a few guests mention issues with pillows, the overall sentiment is positive, highlighting clean bedsheets and soundproof rooms that ensure a good night’s sleep.
While the hotel is considered elegant and valuable, it receives mixed feedback on its four-star rating. Some guests feel it fully deserves its rating, while others note deficiencies in certain amenities and services that might align more with a three-star establishment. Nonetheless, it remains a quality choice for business travelers, offering spacious rooms, proactive staff and a convenient location. Show more
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Categories
Family Friendly Hotel
The Capital Plaza Hotel offers comfortable rooms and a central location, making it convenient for families to explore Bucharest. It provides essential amenities for a pleasant stay.
Business Hotel
The Capital Plaza Hotel offers business amenities and meeting spaces. It is located in a central area, providing easy access to corporate offices and government buildings. The hotel caters to the needs of business travelers with professional services.
Hotel with Parking
Capital Plaza Hotel offers free parking for guests. A new parking structure was opened in August 2024, providing on-site parking facilities.
Accessible Hotel
Capital Plaza Hotel is listed as having wheelchair accessible hotel rooms with roll-in showers, grab bars, and other accessibility features.
Hotel with Gym
The hotel offers gym facilities.
4-Star Hotel
This hotel offers elegant rooms and suites with modern amenities. It includes a fine-dining restaurant, a lounge bar, and a fitness center, ensuring a high-quality experience. Its central location provides easy access to Bucharest's attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Room Types
Standard Double/Twin RoomThis stylish twin/double room offers a satellite TV and minibar. It features warm khaki and cream walls and minimalist walnut furniture.
Superior Double RoomIncludes a seating area and complimentary slippers and bathrobes.
Executive Double RoomThe room features a King-size bed. Some of the rooms include a bathtub.
SuiteFeatures a separate living room with a comfortable sofa and armchair.
About Capital Plaza Hotel
License: 12078
Guest Reviews
8.5
Very Good
Location
Nestled in the heart of Bucharest, Capital Plaza Hotel receives high praise for its exceptional location. Guests consistently highlight the hotel's prime positioning, making it a fantastic base for exploring the city. With easy access to the metro at Piata Victorie and abundant public transport options, getting around is a breeze. The central location means that bars, pubs and major city attractions are within walking distance. Additionally, the convenience of nearby supermarkets adds to the comfort of a stay here. Despite being situated on a busy main road, which can be noisy and prone to traffic jams, many find the tranquility within the hotel satisfying.
Cleanliness and comfort are also frequently commended with spacious and modern rooms ensuring a pleasant stay. Guests appreciate the beautiful interior design and excellent conditions, contributing to an overall good value for money experience. The friendly and multilingual staff enhance the welcoming atmosphere, noted for their dedication and helpfulness. Though some find the proximity to the center not perfect, the location still meets most expectations for convenience, especially for a short city break. Overall, Capital Plaza Hotel stands out as a wonderfully located option for those looking to explore Bucharest with ease and comfort.
Breakfast
The breakfast experience at Capital Plaza Hotel has garnered overwhelmingly positive feedback from guests. Words like excellent, fabulous and delicious frequently describe the breakfast, suggesting that the quality is quite high. Many guests appreciate the variety offered, noting that the selection is rich and abundant with options ranging from salmon, eggs and vegetables to different types of cheese.
Guests also highlight the inclusion of breakfast in their stay, considering it a great deal. The breakfast's varied nature, high standards and charming presentation are commonly mentioned. Some particularly enjoyed the cozy atmosphere and presence of fresh fruits, while others were impressed by the breakfast manager’s exceptional service.
However, a few reviews indicate areas for improvement. Some guests found the breakfast to be sparse, lacking in variety or not consistently restocked. A few mentioned the need for more sweet dish options and expressed disappointment over the occasional unclean dishes and repetitive offerings.
Despite these minor criticisms, the consensus is that the breakfast at Capital Plaza Hotel stands out for its quality, diversity and overall pleasant dining experience. The breakfast is often considered a highlight of the stay, making it a solid choice for travelers seeking a comprehensive and enjoyable morning meal.
Dinner
The Capital Plaza Hotel's restaurant generally leaves a positive impression for guests dining onsite. Visitors have noted that the food is not only very good, but also high quality and tasty. Many guests appreciated the convenience of a good dinner opportunity right at the hotel. Despite some mentioning that the restaurant’s service could be more efficient and that the menu is somewhat limited, the overall feedback on the dining experience is favorable. It's important to note that the restaurant closes at 10 pm and with limited nearby alternatives, late-night diners may find themselves without options. Nonetheless, those dining during regular hours generally find the hotel's restaurant a commendable choice.
Rooms
The rooms at Capital Plaza Hotel have received numerous positive comments from guests, emphasizing their large size and cleanliness. Many reviews highlight the spacious nature of the rooms, describing them as big, well-furnished, modern and exactly as depicted in photos. Guests found the rooms to be equipped with everything they might need, offering comfortable beds with clean bedsheets. The environment is often described as cozy, elegant and tastefully decorated.
The staff also earns praise for their exceptional service, contributing to a positive stay. The rooms are consistently described as comfortable, quiet and well-maintained, making for a pleasant overall experience. Superior category rooms in particular are noted for being well-designed and providing amenities like tea sets, bathrobes and small balconies.
Though a few mentions of stained carpets and old furniture arise, these issues appear to be exceptions rather than the norm. Overall, guests have found the rooms at Capital Plaza Hotel to be clean, spacious and an excellent value for money. The positive impressions extend to the hotel as a whole with a good location and professional staff enhancing the stay.
Beds
The beds at Capital Plaza Hotel have garnered a great deal of praise for their comfort, making for an inviting and restful stay. Many guests highlighted the beds and mattresses as being exceptionally comfortable, often referring to the sleeping accommodations as the most appreciated aspect of their stay. Consistently noted were the clean bedsheets and the spacious nature of some of the beds, particularly in superior rooms.
A few reviews pointed out minor drawbacks related to the pillows, which were occasionally described as lumpy or too high. Despite these few concerns, the general sentiment surrounding the beds is positive, emphasizing comfort and good quality bedding.
In addition to the comfort of the beds, guests appreciated the quiet and soundproof rooms, clean conditions and good air conditioning. The combination of these features contributes to a pleasant and relaxing environment, ensuring a good night's sleep even amidst the hustle and bustle of the surrounding area.
Cleanliness
Capital Plaza Hotel garners mixed reviews when it comes to cleanliness. Many guests appreciate the cleanliness of both the rooms and communal areas with frequent mentions of very clean and well-maintained spaces. Visitors laud the hotel for its modern and spacious rooms, equipped with quality materials and amenities like clean towels and toiletries.
Guests often highlight the friendly and helpful staff, contributing positively to their overall experience. Cleanliness and comfort seem to be consistently noted with descriptions of clean organized and modern environments. Reviewers also commend the hotel's well-organized structure, good location and various facilities, making their stay comfortable.
However, some guests report issues with the cleanliness being superficial and incomplete, pointing out specific concerns such as bathroom tiles needing repairs and shower cabins not being adequately cleaned. Instances of less-than-ideal hygiene and unpleasant odors are also remarked upon by a few visitors.
Despite these few negative points, the general impression emphasizes a good level of cleanliness and a pleasant stay at Capital Plaza Hotel. The blend of cleanliness, friendly staff and comfort appears to make it a generally favorable choice for many travelers.
Staff
The reviews of the Capital Plaza Hotel overwhelmingly highlight the exemplary nature of its staff. Descriptions such as friendly, polite and exceptionally helpful dominate the feedback, creating an image of a welcoming and professional team. Guests repeatedly mention the warm reception received upon check-in with specific praise for the attentiveness and accommodating manner of the front desk personnel.
Visitors commend the hotel staff for their kindness and proactive approach, often going out of their way to ensure a comfortable stay. Both the reception and restaurant teams receive high marks for their service with many noting the exceptional care taken during meals and in addressing any requests.
Despite a few isolated comments about rudeness and grumpiness, the overall sentiment remains decidedly positive. Most guests find the staff to be very approachable and consistently pleasant, contributing to a friendly atmosphere that enhances the modern and clean ambiance of the hotel.
In summary, the Capital Plaza Hotel appears to pride itself on delivering outstanding service with a team that is both dedicated and genuinely hospitable.
Wi-Fi
The wifi at Capital Plaza Hotel receives mixed feedback from guests. Many praised the internet as good, pretty good, very good and even excellent, indicating that the hotel provides a reliable and fast connection in several instances. However, there were also reports of poor and weak wifi, particularly in certain areas like the 5th floor, where the connection was either intermittent or non-existent. Despite these inconsistencies, the positive remarks highlight that a strong and satisfactory internet experience is achievable for many visitors at the hotel.
Gym
The gym at Capital Plaza Hotel offers a generally positive experience for guests. Many appreciate the pleasant and well-maintained fitness center, noting that it is enjoyable to use and adequately equipped with a good amount of space and cleanliness. However, some guests expressed a desire for more free weights and pointed out that the gym could benefit from better overall equipment. There have been mentions of the gym being closed for prolonged periods, impacting some visitors' experiences. Despite these occasional issues, the gym remains a valued amenity among the hotel’s facilities.
Parking
Capital Plaza Hotel offers the convenience of on-site parking, including a secure, private underground option. However, this amenity comes at a cost with charges reported around 60-80 lei per night or approximately $14 per day. Advance reservations for parking are essential due to limited spaces, making planning ahead a necessity to avoid the hassle of seeking alternatives nearby.
Despite the convenience of having parking on the premises, guests have expressed concerns about the price, deeming it a bit steep and noting that this cost is not clearly specified at the time of room booking. Additionally, the underground parking has been described as small and tight, which might present a challenge for larger vehicles.
Despite these drawbacks, the availability of parking is seen as a positive aspect, particularly for travelers using their own cars. However, potential guests should be prepared for the extra cost and the need for a reservation to ensure a smooth experience.
Family
Capital Plaza Hotel in Bucharest receives favorable feedback from families, particularly those traveling with children. The rooms are spacious, furnished classically and offer beautiful views of the city, ensuring comfort for guests of all ages. The hotel's peaceful ambiance is perfect for restful stays, adding a layer of tranquility that parents with young kids appreciate.
Families noted staff's commendable helpfulness, especially when it came to special requests such as baby cribs, which the hotel provides at no extra charge. Rooms are adaptable to different family sizes with options for large double beds, extra sofas and bed configurations suitable for infants and older children alike.
Capital Plaza prides itself on being child-friendly, making it a suitable option for those traveling with children. Beyond accommodations, the hotel is recognized for hosting events like weddings in its reception hall, offering pleasant experiences for guests attending such occasions. Finally, the general atmosphere supports a worry-free and enjoyable family stay, ensuring both kids and parents have what they need for a comfortable visit.
4 Star
Capital Plaza Hotel receives mixed reviews regarding its four-star rating, facilities and services. On a positive note, it is often described as an elegant city hotel which fully deserves its 4 stars and is highly recommended, especially when considering the quality-price ratio. The hotel offers separate parking, although spaces are limited, adding to its convenience.
However, some guests express disappointment with the amenities and services provided. There are several mentions of the lack of expected four-star features such as shower gel, bathrobes, bath mats and complimentary water. The cleanliness and maintenance, particularly related to housekeeping and noise from the air conditioning system, are also areas where the hotel falls short. Additionally, the breakfast is deemed limited and more in line with a 3-star hotel rather than a 4-star one. The staff's willingness to assist without prompting has also been questioned.
Overall, while the hotel has its merits in terms of elegance and value, there are notable gaps in service and amenities that may not fully align with the expectations of a four-star establishment.
Business
Capital Plaza Hotel is widely recognized as a quality 4-star business hotel situated in a convenient location in the north of Bucharest, making it ideal for both business and leisure travelers. Guests frequently highlight the cleanliness and beauty of the establishment, as well as the large rooms that provide ample space for working and relaxing. The staff is noted for being proactive, ensuring guests feel excellent during their stay.
The hotel's facilities for business travelers include well-organized conference spaces and a well-received coffee break menu, making it a suitable environment for productive meetings and events.
However, there are a few drawbacks mentioned by some guests. The restaurant's early closing time at 9:30 PM can be inconvenient for late diners. Additionally, some guests experienced a bad smell when using the shower and found it cumbersome that their room cards needed refreshing every 24-36 hours.
Despite these minor issues, the overall sentiment about Capital Plaza Hotel underscores a good price-quality ratio, making it a solid choice for business travelers visiting Bucharest.
No, Capital Plaza Hotel doesn't have any pool.
No, a spa isn't available at Capital Plaza Hotel.
No, Capital Plaza Hotel doesn't allow dogs.
Yes, parking facilities are available at Capital Plaza Hotel.