Numa Brussels Royal Galleries
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Summary of reviewsNuma Brussels Royal Galleries in Brussels is highly regarded for its prime location with easy access to major attractions such as the Grand Place, Royal Gallery of Saint Hubert and Brussels Central Train Station. Situated in the heart of the city, it offers convenient proximity to bars, restaurants, shops and public transportation, making it an excellent base for exploring Brussels.
Guests consistently praise the hotel's cleanliness, friendly atmosphere and modern amenities, including comfortable accommodations and helpful staff. The hotel’s strategic location, paired with thoughtful features like complimentary coffee and common areas for relaxation, ensures a cozy retreat for travelers.
While breakfast is served at an adjacent establishment, a bistro-style cafeteria called Foodmaker, guests appreciate its range of fresh organic and vegan-friendly items. However, some find the selection limited and expensive, which is a point of contention for many visitors. Dinner options within the hotel also receive mixed reviews, though nearby dining spots, like the highly-praised Wolf street-food market, offer satisfying alternatives.
The hotel rooms are described as comfortable, modern and impeccably clean, equipped with practical amenities like mini-fridges and coffee makers. Despite their small size, they are well-maintained and stylishly decorated, featuring comfortable beds and a quiet atmosphere. However, some guests note issues such as limited natural light, insufficient storage space and occasional noise levels.
Cleanliness at Numa Brussels Royal Galleries is generally commended with many guests reporting very clean rooms and well-maintained common areas. Some concerns include superficial cleaning and late room servicing, but the overall sentiment remains positive.
The hotel staff receive high praise for their politeness, helpfulness and friendliness. Guests feel welcomed and well-attended to with staff going the extra mile to ensure a memorable stay. The multilingual staff and smooth check-in/check-out processes further enhance the guest experience.
Free WiFi at the hotel is stable, speedy and reliable, suitable for work and accessible throughout the property. Guests appreciate the added convenience of free coffee available throughout the day.
The gym at Numa Brussels Royal Galleries is standout feature, described as well-equipped, clean and accessible 24/7. Guests find it on par with dedicated gyms, making it a significant asset for fitness enthusiasts.
Families find the hotel particularly accommodating with staff treating them and their pets warmly. The pleasant and family-friendly atmosphere, along with large family room options, make it an ideal spot for family trips.
The beds are consistently praised for their comfort with clean and cozy mattresses ensuring a restful sleep. Bedding is often highlighted for its pleasant and thick materials, contributing to a warm sleep even in winter.
The hotel’s adherence to eco-friendly practices and its modern decor align well with its four-star rating. While some guests note inconsistencies in room quality and amenities, the hotel remains a reasonable choice for its price point and central location, offering excellent value for money.
Lastly, its exceptional dog-friendly policy with staff known for their kindness towards pets, makes Numa Brussels Royal Galleries a top choice for travelers with dogs, ensuring a warm welcome for furry friends.
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Guests consistently praise the hotel's cleanliness, friendly atmosphere and modern amenities, including comfortable accommodations and helpful staff. The hotel’s strategic location, paired with thoughtful features like complimentary coffee and common areas for relaxation, ensures a cozy retreat for travelers.
While breakfast is served at an adjacent establishment, a bistro-style cafeteria called Foodmaker, guests appreciate its range of fresh organic and vegan-friendly items. However, some find the selection limited and expensive, which is a point of contention for many visitors. Dinner options within the hotel also receive mixed reviews, though nearby dining spots, like the highly-praised Wolf street-food market, offer satisfying alternatives.
The hotel rooms are described as comfortable, modern and impeccably clean, equipped with practical amenities like mini-fridges and coffee makers. Despite their small size, they are well-maintained and stylishly decorated, featuring comfortable beds and a quiet atmosphere. However, some guests note issues such as limited natural light, insufficient storage space and occasional noise levels.
Cleanliness at Numa Brussels Royal Galleries is generally commended with many guests reporting very clean rooms and well-maintained common areas. Some concerns include superficial cleaning and late room servicing, but the overall sentiment remains positive.
The hotel staff receive high praise for their politeness, helpfulness and friendliness. Guests feel welcomed and well-attended to with staff going the extra mile to ensure a memorable stay. The multilingual staff and smooth check-in/check-out processes further enhance the guest experience.
Free WiFi at the hotel is stable, speedy and reliable, suitable for work and accessible throughout the property. Guests appreciate the added convenience of free coffee available throughout the day.
The gym at Numa Brussels Royal Galleries is standout feature, described as well-equipped, clean and accessible 24/7. Guests find it on par with dedicated gyms, making it a significant asset for fitness enthusiasts.
Families find the hotel particularly accommodating with staff treating them and their pets warmly. The pleasant and family-friendly atmosphere, along with large family room options, make it an ideal spot for family trips.
The beds are consistently praised for their comfort with clean and cozy mattresses ensuring a restful sleep. Bedding is often highlighted for its pleasant and thick materials, contributing to a warm sleep even in winter.
The hotel’s adherence to eco-friendly practices and its modern decor align well with its four-star rating. While some guests note inconsistencies in room quality and amenities, the hotel remains a reasonable choice for its price point and central location, offering excellent value for money.
Lastly, its exceptional dog-friendly policy with staff known for their kindness towards pets, makes Numa Brussels Royal Galleries a top choice for travelers with dogs, ensuring a warm welcome for furry friends.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel with Gym
4-Star Hotel
About Numa Brussels Royal Galleries
License: 300133-409
Guest Reviews
Location
Notable for its cleanliness, friendly atmosphere and modern amenities, the hotel provides a welcoming environment for travelers. Visitors appreciate the comfortable accommodations and helpful staff, which enhance the overall stay. The strategic location, combined with well-thought-out features like complimentary coffee and common areas for relaxation, ensures that guests can efficiently explore Brussels while enjoying a cozy retreat.
In summary, Numa Brussels Royal Galleries offers a prime location in Brussels, characterized by its easy accessibility to the main sights, dining and shopping hubs, making it a top choice for visitors seeking comfort and convenience.
Breakfast
Criticisms highlight that breakfast is not included in the room price and can be expensive when purchased separately. Guests noted the breakfast setup as somewhat confusing and not meeting the standards expected of a 4-star hotel. Some expressed disappointment in the limited selection, deeming it meager and not aligned with European breakfast expectations. Despite the mixed reviews, some found the external arrangement acceptable and potentially good value. Overall, the absence of an in-house breakfast solution and the reliance on an external provider were points of contention for many visitors.
Dinner
Rooms
However, there are recurring remarks on the rooms being quite small and, in some cases, dark with limited natural light and restricted windows that do not open, making ventilation a concern. Some reviews also mentioned insufficient storage space with no closets or drawers available, making it challenging for longer stays or those with ample luggage. Additionally, the decor in some rooms appeared outdated with small and cramped bathrooms posing difficulties for guests.
Furthermore, noise levels varied with some rooms facing the street being quite noisy, whereas other rooms remained relatively quiet. A few reviewers noted issues such as noisy mini-fridges, dusty carpets and unpleasant odors from bathrooms. Despite these drawbacks, the friendly and helpful staff, combined with a great location, made for a positive stay for many visitors overall.
Beds
The majority appreciate the softness and support provided by the mattresses, though opinions on pillow firmness vary. Some guests found the pillows too hard or too firm, while others considered them adequate. A few mentioned that the beds might be too soft or too small for their preference. However, these minor points do not overshadow the overall positive sentiment regarding bedding comfort.
Cleanliness is another strong suit, as guests noted the beds were always clean and well-maintained. The rooms too are described as clean and modern, adding to the overall sense of comfort and satisfaction.
In summary, the bedding at Numa Brussels Royal Galleries consistently impresses with its comfort, ensuring guests can enjoy a peaceful and restful stay.
Cleanliness
However, some guests have expressed concerns about specific areas requiring improvement. Issues highlighted include late room cleaning, superficial cleaning, moldy bathrooms, stained carpets and areas under the bed that were dirty. There have also been remarks about the hotel failing to clean rooms daily or adequately, leading to occasional hygiene issues.
Despite these occasional lapses, the general sentiment leans positively with many appreciating the clean and well-decorated rooms, a spotless front desk area and exceptional room cleaning services for some. The hotel’s efforts at eco-friendliness and its clean and efficient gym also received commendation. While the carpet in both rooms and hallways has received criticism for cleanliness, the overall impression remains one of a clean and comfortable experience for the majority of guests.
Staff
Receptionists, in particular, are often mentioned for being exceptionally accommodating and courteous, handling both check-in and check-out processes smoothly. The staff's ability to communicate in multiple languages also adds to their competence and professionalism. Guests frequently highlight the team's willingness to go the extra mile, providing excellent recommendations and assisting promptly with any issues or requests.
The consistent theme across reviews is the staff's kindness and cheerful demeanor, making guests feel comfortable and at home. The hotel's personnel are not only quick to respond to inquiries but also demonstrate an exceptional ability to make each stay memorable through personalized attention and care.
Overall, the staff of Numa Brussels Royal Galleries makes a significant positive impact on guests' experiences, contributing to the hotel's strong reputation for excellent customer service and hospitality.
Wi-Fi
Gym
Guests appreciate the spacious environment and the commercial-level equipment, which rivals many dedicated gyms. The facility is also noted for its cleanliness and efficiency, further enhancing the workout experience. The gym's availability and the variety of fitness options provided make it a top-notch feature of the hotel.
Many reviewers have expressed their satisfaction, stating they loved the gym and would highly recommend it. It stands out as one of the best hotel gyms ever experienced by some guests, making it a significant asset to Numa Brussels Royal Galleries.
Family
4 Star
Despite some disparity in opinions, several reviews denote that the hotel meets four-star standards with consistent quality, excellent service and facilities that include free espresso coffee. The location is particularly favored, making it a convenient choice for a central Brussels stay.
However, some aspects of the hotel raise questions about its four-star status. Several guests felt that the rooms were dark, cramped and sometimes noisy with occasional instances of dust and cold. Basic items expected in a four-star hotel, like tissue paper and body lotion, were found missing by some and certain hygiene products were not up to par. Breakfast was also considered by some to be not worth its price.
Overall, while the hotel strives to deliver a four-star experience and covers many bases well, some inconsistencies in room quality and amenities may leave a bit to be desired for travelers with high expectations from a four-star establishment. Nonetheless, for its price point and central location, it offers a reasonable choice for tourists.
Dog Friendly
The staff at the hotel have been particularly recognized for their kindness towards pets, enhancing the overall experience for traveling families. The establishment's dog-friendly areas and policies have been appreciated, showing a considerate approach to accommodating pets.
However, it is important to note that some guests reported inconsistencies regarding communication about additional charges for dogs. While some guests did not face any fees, others encountered double charges or found that management did not reply to inquiries about these costs.
Overall, the Numa Brussels Royal Galleries stands out for its dog-friendly amenities and services, providing a welcoming environment for guests and their canine companions. The staff's friendliness and the thoughtful touches, like giving toys to pets, have made it a preferred choice for many traveling with dogs.
No, Numa Brussels Royal Galleries doesn't have any pool.
No, a spa isn't available at Numa Brussels Royal Galleries.
Yes, Numa Brussels Royal Galleries welcomes dogs.
No, parking facilities aren't available at Numa Brussels Royal Galleries.
Yes, Numa Brussels Royal Galleries has a gym.
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