Novotel Brussels City Centre
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Summary of reviewsNovotel Brussels City Centre offers an attractive stay for visitors by combining a prime location, commendable amenities, and exceptional service. Situated in the heart of Brussels, the hotel provides easy access to major attractions like the Grand Place and a variety of restaurants and shops. Guests appreciate the central yet tranquil location, allowing them to explore the vibrant local culture while enjoying a peaceful retreat.
The hotel is praised for its spacious, clean, and comfortable rooms, which are well-suited for both leisure and business travelers. Guests consistently mention the modern decor and thoughtful amenities, such as coffee-making facilities and a small refrigerator, which enhance the overall stay. The rooms are often described as quiet, despite the central location, ensuring a restful night's sleep.
Dining at Novotel Brussels City Centre is a delight, with a breakfast buffet that offers a variety of quality options, including Belgian waffles and fresh ingredients. While some guests find the breakfast price on the high side, many consider it a highlight of their stay. Dinner and bar experiences are also noted for their variety, reasonable pricing, and attentive service.
The hotel staff receive widespread praise for their friendliness and professionalism, contributing significantly to a positive guest experience. Additionally, the leisure facilities, including a gym, small pool, and sauna, are appreciated for their quality and convenience, adding value to the stay. However, some guests suggest improvements in areas like Wi-Fi connectivity and room decor updates to align more closely with the four-star standard.
Novotel Brussels City Centre emerges as a family-friendly choice, with spacious accommodations and amenities tailored for children, including a play area and gaming zone. Families enjoy the small pool and the attention from staff who often provide toys and coloring sets to entertain young guests.
Overall, the hotel is recognized for its strategic location, excellent service, and comfortable facilities, making it a preferred accommodation choice for travelers seeking an enjoyable stay in the heart of Brussels.
Categories
The hotel is praised for its spacious, clean, and comfortable rooms, which are well-suited for both leisure and business travelers. Guests consistently mention the modern decor and thoughtful amenities, such as coffee-making facilities and a small refrigerator, which enhance the overall stay. The rooms are often described as quiet, despite the central location, ensuring a restful night's sleep.
Dining at Novotel Brussels City Centre is a delight, with a breakfast buffet that offers a variety of quality options, including Belgian waffles and fresh ingredients. While some guests find the breakfast price on the high side, many consider it a highlight of their stay. Dinner and bar experiences are also noted for their variety, reasonable pricing, and attentive service.
The hotel staff receive widespread praise for their friendliness and professionalism, contributing significantly to a positive guest experience. Additionally, the leisure facilities, including a gym, small pool, and sauna, are appreciated for their quality and convenience, adding value to the stay. However, some guests suggest improvements in areas like Wi-Fi connectivity and room decor updates to align more closely with the four-star standard.
Novotel Brussels City Centre emerges as a family-friendly choice, with spacious accommodations and amenities tailored for children, including a play area and gaming zone. Families enjoy the small pool and the attention from staff who often provide toys and coloring sets to entertain young guests.
Overall, the hotel is recognized for its strategic location, excellent service, and comfortable facilities, making it a preferred accommodation choice for travelers seeking an enjoyable stay in the heart of Brussels.
Family Friendly Hotel
This hotel is centrally located in Brussels and offers family rooms and a kids' play area. Its proximity to attractions makes it convenient for families exploring the city.
Dog Friendly Hotel
This hotel is listed as pet-friendly. It offers a convenient location and comfortable accommodations for guests traveling with their dogs.
Hotel with Swimming Pool
This hotel features an indoor pool. It is conveniently located in the city center, near attractions and entertainment.
Indoor Pool
Business Hotel
The hotel is located near business districts and provides conference rooms, high-speed Wi-Fi, and 24-hour room service. It is designed to offer convenience and comfort for business travelers.
Hotel with Indoor Pool
This hotel features a traditional Hammam and an indoor pool. It is located near an entertainment district and provides amenities for children.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Novotel Brussels City Centre benefits from a prime location right in the heart of Brussels, making it an ideal base for exploring the city. The hotel's proximity to major attractions such as the Grand Place, Manneken Pis, and the Bourse, as well as museums and vibrant local spots like Place Sainte-Catherine, ensures that guests can easily access a wide range of sights and activities on foot. Its central position also facilitates excellent connectivity via public transport, with metro and train stations nearby, allowing for convenient transit across the city.
Visitors appreciate the convenience of having numerous restaurants, shops, and the Christmas Markets within walking distance, making it easy to experience the local cuisine and culture. The hotel's location allows guests to enjoy the lively atmosphere of Brussels while providing a quiet retreat from the bustle of mass tourism areas. The combination of a strategic setting, spacious and clean rooms, and family-friendly amenities makes Novotel Brussels City Centre a favorable choice for travelers seeking comfort and accessibility in the Belgian capital. Additional perks like secure nearby parking and welcoming staff further enhance the overall experience for guests.
Visitors to the Novotel Brussels City Centre frequently commend its breakfast offerings, highlighting a vast array of options that cater to diverse tastes. Many guests appreciate the varied selection, featuring both sweet and savory items, and note the quality of the food as exceptional. The breakfast buffet is often described as extensive and well-stocked, with standout mentions of Belgian waffles, pancakes, and an assortment of breads. The freshness of ingredients and the option for a hearty breakfast make it particularly appealing for families. However, some guests find the price on the high side and suggest room for improvement in terms of daily variety and service quality. Despite this, the overall consensus remains positive, with many describing the breakfast as one of the best features of their stay and worth the price when combined with the hotel's central location.
Novotel Brussels City Centre offers a dining experience that generally receives positive feedback from its guests. Many found the dinner to be a delightful experience, with the restaurant praised for providing a variety of options and reasonable prices. The atmosphere is enhanced by the very friendly and attentive service, which contributes to a welcoming dining environment. Guests often highlight the quality of the food served, appreciating both the selection and presentation.
The bar is also noted for its pleasant staff, making it an enjoyable place to unwind with an evening drink. While some diners had less favorable experiences, citing issues with taste or service, these seem to be isolated incidents in contrast to the numerous positive remarks.
Overall, the hotel’s dining facilities, including the restaurant and bar, provide a great spot for relaxation and enjoyment, making it a convenient choice for those staying at Novotel Brussels City Centre. The combination of good food, satisfactory service, and reasonable pricing contributes to a generally pleasant dining atmosphere.
Novotel Brussels City Centre has earned praise for its spaciousness and comfort, offering a pleasurable stay for guests. The rooms are notably large, ensuring guests have ample space to relax, with many highlighting the cleanliness and high level of maintenance. Comfort extends to the furnishings, with comfortable bedding frequently mentioned, and the presence of useful amenities such as a small refrigerator and coffee-making facilities adds to the ease of staying. The hotel decor is modern, maintaining a neat and practical style which appeals to leisure and business travelers alike.
The central location of the hotel enhances its appeal, conveniently placing guests close to Brussels' main attractions and an array of dining options. Despite being situated in the city center, rooms are often described as quiet, allowing for a restful night's sleep. Family rooms are particularly well-suited for traveling groups, providing both space and the necessary amenities to accommodate families comfortably.
Guests often enjoy lovely views of the city from their rooms, and the hotel boasts additional facilities such as a pool, which, although small, is appreciated for its friendly atmosphere. The service complements the physical attributes of the hotel, with positive comments on the friendly and attentive nature of the staff. While some reviews hinted at the need for minor updates in room decor and amenities, the overall consensus remains strongly positive, making Novotel Brussels City Centre a considered choice for those seeking comfort and convenience in the heart of Brussels.
Novotel Brussels City Centre has garnered positive feedback for its comfortable beds, often praised for delivering a good night's sleep. Guests frequently comment on the cozy mattresses, indicating that the overall bedding quality contributes to a restful stay. Despite some issues, such as occasional maintenance needs concerning the mattresses and varied preferences for pillow firmness, many guests report satisfaction with the bedding, appreciating its comfort and cleanliness. Some rooms feature larger beds which guests have described as offering superior comfort.
However, reviews highlight inconsistencies in pillow quality, with several guests suggesting an upgrade would improve comfort. A few guests found discrepancies in mattress conditions, noting sagging or unusual firmness. Sofa beds and bunk beds were less favorable, receiving mixed remarks regarding comfort levels. Overall, while there is room for improvement in certain areas, most guests find the bedding at Novotel Brussels City Centre quite accommodating, contributing positively to their overall experience.
Nestled right in the heart of Brussels, Novotel Brussels City Centre offers a prominent location paired with commendable cleanliness that creates an inviting atmosphere for visitors. Many guests have praised the hotel for its spacious and well-kept rooms, highlighting the consistent effort of the cleaning staff, who are noted to be both diligent and professional. The hotel maintains a high standard of tidiness, from the rooms to the overall establishment, ensuring a comfortable stay throughout. Guests frequently mentioned the large, clean, and comfortable bedrooms, along with immaculate bathrooms. The hotel’s cleanliness is consistently described as impeccable, with the hotel boasting modern facilities and a pleasant ambiance. Despite some minor wear and dated decor in certain areas, the hotel remains a reliable choice for a clean and convenient stay in Brussels, bolstered by friendly and attentive staff. Its location near main attractions and local amenities further enhances its appeal, making it an excellent option for those keen on exploring the city while enjoying well-maintained accommodations.
The staff at Novotel Brussels City Centre receives high praise for their friendliness, professionalism, and helpfulness. Visitors consistently note how welcoming and pleasant the team is, with many specifically highlighting the warm reception and the team's readiness to assist with requests. The reception staff, including notable individuals like Monica, are commended for their efficiency and ability to communicate in multiple languages, including Spanish and English. The breakfast and bar staff are also recognized for their courteous and attentive service, often going above and beyond to ensure guests have a pleasant experience. However, there are a few instances where staff have been described as less accommodating or friendly, indicating some inconsistency in service quality. Overall, the hotel is appreciated for its capable and amiable team, contributing significantly to a positive guest experience.
Novotel Brussels City Centre offers a generally reliable Wi-Fi experience for its guests, with many reviews highlighting good connectivity and strong Wi-Fi. The hotel's Wi-Fi is noted for its satisfactory performance in common areas, with some describing it as super-fast internet. The connection is praised for working perfectly in several instances, adding to the convenience of staying connected while on the go. However, some guests faced challenges with the Wi-Fi, noting issues such as slow speeds and occasional disconnections. There are also reports of difficulties in accessing the network in the rooms, and some found the concept of charging for premium Wi-Fi outdated. While the overall sentiment towards the Wi-Fi is positive, improvements could be made to enhance the in-room experience and address security concerns raised by guests.
The gym facilities at Novotel Brussels City Centre are consistently praised by guests for being well-equipped and spacious compared to many other European hotels. This area stands out with its ample space, quality equipment, and accessibility, making it a prime feature of the hotel. Although some find the gym small, it generally provides everything needed for a comprehensive workout, including a wide range of equipment. The addition of a small indoor pool and a pleasant sauna further enhances the overall wellness offering, though the pool tends to be heavily used by families and can get crowded, limiting its use for swimming. The wellness facilities, including a hammam, are available throughout the day, catering to guests seeking relaxation. Despite some critiques about the facilities' size, their quality and convenience are frequently noted as a significant advantage, adding value to the guest experience. Staff responsiveness and the hotel's prime location complement these amenities, with guests appreciating the warm welcome and helpfulness of the staff.
The pool at Novotel Brussels City Centre, despite its modest size, emerges as one of the hotel's noteworthy amenities, particularly appreciated by families. It serves as a delightful spot for children to unwind after a day of exploring the vibrant city. While some guests mention that the water temperature could be warmer and the size of the pool may lead to crowding at times, especially with children, the pool area provides a relaxing retreat for many. Additionally, the pool is complemented by facilities like a hammam and gym, adding value to the overall experience. Though the pool’s shallow depth limits opportunities for serious swimming, it is perfect for a refreshing dip or a quick relax. On some occasions, guests noted that cleanliness could be improved. Overall, the pool is seen as a charming feature, especially for those traveling with young ones, adding a layer of enjoyment to their hotel stay.
Located in the heart of the city, Novotel Brussels City Centre is an ideal choice for families traveling with children. Its proximity to a metro station and major attractions makes it convenient for exploring the city. The hotel offers spacious family rooms, accommodating families of four comfortably, and is equipped with amenities tailored for a family stay. The family-friendly setup includes a dedicated children's area on the ground floor, featuring Xbox consoles, PlayStations, foosball, and drawing games, allowing kids to unwind after a day of sightseeing.
Parents commend the presence of a small pool, which is particularly appreciated by younger children. For those seeking relaxation indoors, the hotel provides a play area and a swimming pool specifically designed for children. The rooms themselves are large, comfortable, and suitable for families with children, ensuring a pleasant stay. Additionally, the hotel staff is friendly and attentive, often welcoming children with toys and coloring sets, further enhancing the family experience.
The hotel’s central location is advantageous for those visiting during events, such as the Christmas market, offering easy access just steps away. With family-friendly features, including a kids gaming zone, recreational areas, and thoughtful provisions for children to use facilities like a gym, Novotel Brussels City Centre stands out as an excellent accommodation choice for families visiting Brussels.
Novotel Brussels City Centre delivers a standard experience consistent with the Accor chain, providing a good base for travelers seeking a functional and modern environment. The hotel's location and the commendable quality of service are notable highlights among guests, contributing to a positive overall experience. Visitors appreciate the hotel's cleanliness and the pleasant welcome extended by the staff. The amenities, including the pool, add to the comfort and functionality of the establishment.
However, some areas fall short of the expected four-star standard, particularly the aging rooms, which appear somewhat outdated and in need of renovation. Concerns over the lack of coffee machines and certain amenities, as well as outdated furnishings, have been noted. Additionally, breakfast offerings have received mixed reviews, with some suggesting that the selection is limited and the price relatively high for a hotel of this caliber.
Despite these areas needing improvement, Novotel Brussels City Centre remains a good option for its price, providing essential services typical of a four-star hotel. However, for those with high expectations of luxury and up-to-date facilities, the hotel may slightly miss the mark.
Novotel Brussels City Centre stands out as a solid choice for business travelers. The hotel is strategically located in an area that resembles a business district, making it convenient for work-related activities. Guests appreciate the friendly and attentive staff, who ensure an excellent customer service experience at all levels. Quick and easy check-ins add to the efficiency, which is ideal for those on tight schedules.
The hotel offers commendable facilities and presents a comfortable and pleasant environment, factors that contribute to its suitability for business stays. Though there are some minor omissions, such as the lack of slippers and bathrobes, these do not detract significantly from the overall experience.
Dining at the hotel is a highlight, with the restaurant providing a good variety of food, catering well to quick meal needs. The quality of the beds and the consistent attention of the staff remain strong points, further enhancing the comfort of staying at the Novotel Brussels City Centre. With good connectivity to Brussels' sights, it serves as both a prime location for business and a convenient base for exploring the city when time allows.
Location Show Map
Location
Visitors appreciate the convenience of having numerous restaurants, shops, and the Christmas Markets within walking distance, making it easy to experience the local cuisine and culture. The hotel's location allows guests to enjoy the lively atmosphere of Brussels while providing a quiet retreat from the bustle of mass tourism areas. The combination of a strategic setting, spacious and clean rooms, and family-friendly amenities makes Novotel Brussels City Centre a favorable choice for travelers seeking comfort and accessibility in the Belgian capital. Additional perks like secure nearby parking and welcoming staff further enhance the overall experience for guests.
Breakfast
Dinner
The bar is also noted for its pleasant staff, making it an enjoyable place to unwind with an evening drink. While some diners had less favorable experiences, citing issues with taste or service, these seem to be isolated incidents in contrast to the numerous positive remarks.
Overall, the hotel’s dining facilities, including the restaurant and bar, provide a great spot for relaxation and enjoyment, making it a convenient choice for those staying at Novotel Brussels City Centre. The combination of good food, satisfactory service, and reasonable pricing contributes to a generally pleasant dining atmosphere.
Rooms
The central location of the hotel enhances its appeal, conveniently placing guests close to Brussels' main attractions and an array of dining options. Despite being situated in the city center, rooms are often described as quiet, allowing for a restful night's sleep. Family rooms are particularly well-suited for traveling groups, providing both space and the necessary amenities to accommodate families comfortably.
Guests often enjoy lovely views of the city from their rooms, and the hotel boasts additional facilities such as a pool, which, although small, is appreciated for its friendly atmosphere. The service complements the physical attributes of the hotel, with positive comments on the friendly and attentive nature of the staff. While some reviews hinted at the need for minor updates in room decor and amenities, the overall consensus remains strongly positive, making Novotel Brussels City Centre a considered choice for those seeking comfort and convenience in the heart of Brussels.
Beds
However, reviews highlight inconsistencies in pillow quality, with several guests suggesting an upgrade would improve comfort. A few guests found discrepancies in mattress conditions, noting sagging or unusual firmness. Sofa beds and bunk beds were less favorable, receiving mixed remarks regarding comfort levels. Overall, while there is room for improvement in certain areas, most guests find the bedding at Novotel Brussels City Centre quite accommodating, contributing positively to their overall experience.
Cleanliness
Staff
Wi-Fi
Gym
Pool
Family
Parents commend the presence of a small pool, which is particularly appreciated by younger children. For those seeking relaxation indoors, the hotel provides a play area and a swimming pool specifically designed for children. The rooms themselves are large, comfortable, and suitable for families with children, ensuring a pleasant stay. Additionally, the hotel staff is friendly and attentive, often welcoming children with toys and coloring sets, further enhancing the family experience.
The hotel’s central location is advantageous for those visiting during events, such as the Christmas market, offering easy access just steps away. With family-friendly features, including a kids gaming zone, recreational areas, and thoughtful provisions for children to use facilities like a gym, Novotel Brussels City Centre stands out as an excellent accommodation choice for families visiting Brussels.
4 Star
However, some areas fall short of the expected four-star standard, particularly the aging rooms, which appear somewhat outdated and in need of renovation. Concerns over the lack of coffee machines and certain amenities, as well as outdated furnishings, have been noted. Additionally, breakfast offerings have received mixed reviews, with some suggesting that the selection is limited and the price relatively high for a hotel of this caliber.
Despite these areas needing improvement, Novotel Brussels City Centre remains a good option for its price, providing essential services typical of a four-star hotel. However, for those with high expectations of luxury and up-to-date facilities, the hotel may slightly miss the mark.
Business
The hotel offers commendable facilities and presents a comfortable and pleasant environment, factors that contribute to its suitability for business stays. Though there are some minor omissions, such as the lack of slippers and bathrobes, these do not detract significantly from the overall experience.
Dining at the hotel is a highlight, with the restaurant providing a good variety of food, catering well to quick meal needs. The quality of the beds and the consistent attention of the staff remain strong points, further enhancing the comfort of staying at the Novotel Brussels City Centre. With good connectivity to Brussels' sights, it serves as both a prime location for business and a convenient base for exploring the city when time allows.
Yes, Novotel Brussels City Centre has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Novotel Brussels City Centre.
Yes, Novotel Brussels City Centre welcomes dogs.
No, parking facilities aren't available at Novotel Brussels City Centre.
Yes, Novotel Brussels City Centre has a gym.
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