Hotel Phenix
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Summary of reviewsHotel Phenix provides an economical and functional choice for travelers seeking a stay outside the central buzz of Brussels. The hotel's location is appreciated for its practical connectivity with easy access to bus routes, major highways and essential amenities such as supermarkets, restaurants and shopping districts—all within a few minutes' walk. While situated on a busy main road, the convenience and accessibility offered by nearby public transport are major advantages. For those traveling by car, parking is relatively straightforward and fairly accessible.
Guests frequently commend the breakfast at Hotel Phenix, highlighting its variety and quality. The buffet features an extensive selection of freshly baked bread, pastries and daily egg preparations, which are often described as hearty, filling and good value for the price. Service starting times after 07:00 might inconvenience early risers, but the complete and fresh offerings generally meet guest expectations.
The hotel's rooms receive mixed reviews. Positively, guests appreciate the cleanliness, comfortable beds and practical amenities. The rooms are described as very clean, well-maintained and fitted with comfortable bedding, contributing to a satisfactory stay for many. However, some guests find the rooms to be small and noisy with varying reports on maintenance quality, ventilation issues and the condition of the bathrooms.
Cleanliness is a standout aspect of Hotel Phenix with guests regularly noting the tidy and well-maintained condition of the rooms and communal areas. Daily cleaning services, fresh towels and pleasant-smelling linens contribute to a fresh and comfortable environment.
The staff at Hotel Phenix earn high marks for their friendliness, helpfulness and professional behavior. Guests often emphasize the welcoming and polite nature of the team, particularly appreciating the receptionists' warm demeanor and effective communication skills. The staff's attentiveness and support significantly contribute to a positive hotel experience, although there are occasional mentions of less helpful interactions, particularly with night staff.
Wi-Fi services at the hotel present a mixed experience. Many guests find the Wi-Fi to be reliable when it works, enhancing their stay, but there are reports of instability and lack of availability in some rooms.
Parking at Hotel Phenix is available nearby but can come with additional costs. Guests have options such as street parking, an underground garage and parking at the supermarket. While some guests have managed complimentary parking during certain hours, others face challenges in finding secure parking spaces.
The beds are generally comfortable with options for both firm and soft preferences, though some guests find them small or narrow. Cleanliness of the bedding is acceptable with minor lapses occasionally noted.
Overall, Hotel Phenix offers three-star accommodations that are budget-friendly and provide good value for money, albeit with some areas requiring improvement. Its cleanliness, friendly staff and well-appreciated breakfast stand out as strong points, while room conditions and parking options could benefit from enhancements to meet typical three-star standards.
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Guests frequently commend the breakfast at Hotel Phenix, highlighting its variety and quality. The buffet features an extensive selection of freshly baked bread, pastries and daily egg preparations, which are often described as hearty, filling and good value for the price. Service starting times after 07:00 might inconvenience early risers, but the complete and fresh offerings generally meet guest expectations.
The hotel's rooms receive mixed reviews. Positively, guests appreciate the cleanliness, comfortable beds and practical amenities. The rooms are described as very clean, well-maintained and fitted with comfortable bedding, contributing to a satisfactory stay for many. However, some guests find the rooms to be small and noisy with varying reports on maintenance quality, ventilation issues and the condition of the bathrooms.
Cleanliness is a standout aspect of Hotel Phenix with guests regularly noting the tidy and well-maintained condition of the rooms and communal areas. Daily cleaning services, fresh towels and pleasant-smelling linens contribute to a fresh and comfortable environment.
The staff at Hotel Phenix earn high marks for their friendliness, helpfulness and professional behavior. Guests often emphasize the welcoming and polite nature of the team, particularly appreciating the receptionists' warm demeanor and effective communication skills. The staff's attentiveness and support significantly contribute to a positive hotel experience, although there are occasional mentions of less helpful interactions, particularly with night staff.
Wi-Fi services at the hotel present a mixed experience. Many guests find the Wi-Fi to be reliable when it works, enhancing their stay, but there are reports of instability and lack of availability in some rooms.
Parking at Hotel Phenix is available nearby but can come with additional costs. Guests have options such as street parking, an underground garage and parking at the supermarket. While some guests have managed complimentary parking during certain hours, others face challenges in finding secure parking spaces.
The beds are generally comfortable with options for both firm and soft preferences, though some guests find them small or narrow. Cleanliness of the bedding is acceptable with minor lapses occasionally noted.
Overall, Hotel Phenix offers three-star accommodations that are budget-friendly and provide good value for money, albeit with some areas requiring improvement. Its cleanliness, friendly staff and well-appreciated breakfast stand out as strong points, while room conditions and parking options could benefit from enhancements to meet typical three-star standards.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
Hotel Phenix boasts a diverse location outside the hustle and bustle of central Brussels, making it suitable for both business and leisure stays. The hotel is appreciated for its easy accessibility with well-connected bus routes and proximity to major highways. Guests can conveniently reach supermarkets, restaurants and shopping districts within a few minutes' walk. Public transport is close by, enabling relatively straightforward commutes to the city center and other key areas despite the hotel's distance from central Brussels.
Parking is available and fairly straightforward to find, which is beneficial for those traveling by car. This location also suits those planning trips specifically in the vicinity, such as visits to the Paloke residence.
However, some guests noted that the hotel is situated on a busy main road, which can lead to a noisy environment, especially at night. There are mixed feelings about the surrounding neighborhood with some describing it as sketchy and less appealing. Moreover, travelers should be prepared for travel time when venturing into central Brussels. Despite these drawbacks, the location is often praised for its practicality and connectivity, making it an economical and functional choice for specific travel plans.
Hotel Phenix offers a breakfast experience that many guests find delightful and satisfying. The variety and quality of the buffet receive frequent praise with reviewers noting an extensive selection of freshly baked bread, pastries and various daily egg preparations. The breakfast is often described as hearty, filling and very good value for the price with some guests highlighting it as one of the best they've encountered.
The service begins after 07:00, which might be a slight inconvenience for early risers, but the well-organized daily setup compensates for this. Despite a few comments on the need for more variety and improvements, the breakfast generally meets guest expectations with its completeness and the freshness of the ingredients.
Some minor critiques include occasional dissatisfaction with the service, the portion sizes and a few comments about the limited selection on some days. Nevertheless, for a nominal fee of around 8 euros, the breakfast experience at Hotel Phenix remains a recommended part of a stay, blending good value with quality and plentiful options.
Hotel Phenix offers a mixed experience when it comes to its rooms, as reflected in guest reviews. Positively, many guests appreciated the cleanliness, often describing rooms as very clean and well-maintained. The beds are generally comfortable, providing a pleasant sleep experience. Some rooms were noted for their spaciousness and practical amenities were available, contributing to a satisfactory stay for many.
However, a significant number of guests found the room sizes to be small with some describing them as cramped and not resembling the photos on booking sites. There were recurrent issues with noise, both from within the hotel and from the street, leading to a less restful environment for light sleepers. Additionally, some rooms had maintenance issues—broken furniture, insufficient lighting and ineffective ventilation.
The bathrooms, often described as tiny and lacking proper facilities, were a common point of dissatisfaction. Issues such as mold, rust and unpleasant odors were reported, detracting from the overall comfort. The absence of air conditioning and insufficient fans made some rooms uncomfortably warm.
In summary, while Hotel Phenix meets basic cleanliness and comfort standards, potential guests should be prepared for small room sizes, possible noise and varying maintenance quality. It’s a suitable option for short stays if high expectations are managed.
Hotel Phenix offers a mixed experience when it comes to its beds, as gathered from guest reviews. The general consensus leans towards comfort with many guests highlighting that the beds are comfortable, featuring firm and soft options. Several reviews mention beds being very comfortable or super comfy, making for a pleasant sleeping experience.
However, there is also frequent mention of the beds being small or narrow. This could be an issue for those accustomed to more spacious sleeping arrangements, particularly for couples. High beds are another point of contention; while some may enjoy the elevated sleep experience, it's not universally appreciated.
Cleanliness isn't a notable concern with several reviews noting clean beds and bedding. However, a couple of reviews mentioned issues like bedding not smelling fresh or bedding that didn't last long.
In summary, while Hotel Phenix generally provides comfortable beds, the small and high bed sizes may not suit everyone's preferences. Cleanliness is largely satisfactory, but there are occasional lapses.
Hotel Phenix manages to impress with its dedication to cleanliness, as frequently highlighted by guest reviews. Visitors consistently report clean rooms and appreciate the daily cleaning service that includes fresh towels. The overall sanitation of both the rooms and communal areas is described as top-notch with many noting the tidy and well-maintained condition of their accommodations.
Guests particularly commend the clean bed linens and towels, which often carry a pleasant smell and the fresh, functional rooms that contribute to a comfortable stay. The cleanliness of the bathrooms receives positive remarks, adding to the appeal. Housekeeping staff are also acknowledged for their diligent efforts to ensure rooms are spotless and tidied up daily.
However, it's worth noting that some guest experiences vary with occasional mentions of dusty rooms, dirty floors and mold in the bathrooms. Despite the majority praising the hygiene, a few reviews reflect dissatisfaction with cleanliness, citing issues like stained furniture and unpleasant odors.
Overall, while there are sporadic criticisms, the general consensus reflects a hotel that prioritizes cleanliness, making it a commendable choice for travelers who value a clean and fresh environment during their stay.
Hotel Phenix receives high praise for its staff across many guest reviews, highlighting a predominantly positive experience with the hotel's personnel. The staff is consistently described as friendly, helpful and very accommodating, earning specific mentions for their professionalism and attentiveness. Numerous reviewers note the welcoming and polite nature of the team, particularly appreciating the receptionists' warm demeanor and effective communication skills.
Guests often emphasize the top-notch service they received, pointing out the kindness and efficiency of the staff, which significantly contributed to a pleasant hotel experience. The reception staff, in particular, receives accolades for being smiling, communicative and readily available to assist with any needs. Exceptional customer service appears to be a hallmark of Hotel Phenix with many guests expressing satisfaction with the attentive and supportive nature of the employees.
However, not all feedback is universally positive. There are occasional mentions of unhelpful or indifferent behavior, especially regarding the night staff and specific managerial interactions. Despite these isolated incidents, the overwhelming consensus underscores the staff's friendly and accommodating nature, enhancing the overall guest experience at Hotel Phenix.
The guest reviews of Hotel Phenix regarding Wi-Fi largely indicate a mixed experience. Many guests found the Wi-Fi to be very good, reliable and with a good connection, which is appreciated. However, there are also reports of Wi-Fi being unstable, working only for a short time and lacking reliability in-room. Some guests mentioned a complete unavailability of Wi-Fi and one review particularly emphasized its poor quality. Despite these inconsistencies, it's clear that when the Wi-Fi functions well, it significantly enhances the guest experience.
Guests reflecting on their stay at Hotel Phenix have a range of opinions concerning the parking situation at the hotel. While there is no dedicated parking facility onsite, there are several nearby options, though they come with additional costs. Some guests managed to secure complimentary street parking directly in front of the hotel during specific hours, from 6:00 PM to 9:00 AM. For those who needed more secure or consistent parking, there was an underground garage about 100 meters away, albeit for a nightly fee ranging between 12 and 15 Euros.
The convenience of being able to park at the supermarket or in side streets was noted, though it's clear that finding parking can sometimes be challenging. Public parking options were described as poor and at times, parking spaces were unavailable or difficult to locate. A few guests mentioned the lack of security features in the paid private parking areas, like security barriers or cameras, though no incidents of vehicle security issues were reported.
For cyclists, there is the benefit of storing bicycles in the hotel garage. However, the need to return the parking remote control after each use added an extra step for those utilizing offsite parking. Overall, while there is parking available near the hotel, guests should prepare for potential additional fees and potential difficulties in finding a space.
Hotel Phenix offers three-star accommodations that provide good value for money but lacks some of the expected amenities and standards of a typical three-star establishment. The hotel rooms are described as very small and some guests have noted that minor refurbishment could improve the overall appearance. The bathrooms, in particular, appear to need attention with issues such as damaged doors and being inadequate for the hotel's rating.
The breakfast offered at the hotel has received negative feedback with phrases like unappetizing, horrible and not good being used to describe it. Guests feel the breakfast does not meet the standards of a three-star hotel, mentioning issues like the lack of bread availability on the table.
Overall, while the hotel may lack luxuries or frills, it provides a satisfactory stay for those looking for budget-friendly options. However, improvements in the facilities and services, particularly breakfast and room conditions, could enhance the guest experience to better align with its three-star rating.
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Location
Parking is available and fairly straightforward to find, which is beneficial for those traveling by car. This location also suits those planning trips specifically in the vicinity, such as visits to the Paloke residence.
However, some guests noted that the hotel is situated on a busy main road, which can lead to a noisy environment, especially at night. There are mixed feelings about the surrounding neighborhood with some describing it as sketchy and less appealing. Moreover, travelers should be prepared for travel time when venturing into central Brussels. Despite these drawbacks, the location is often praised for its practicality and connectivity, making it an economical and functional choice for specific travel plans.
Breakfast
The service begins after 07:00, which might be a slight inconvenience for early risers, but the well-organized daily setup compensates for this. Despite a few comments on the need for more variety and improvements, the breakfast generally meets guest expectations with its completeness and the freshness of the ingredients.
Some minor critiques include occasional dissatisfaction with the service, the portion sizes and a few comments about the limited selection on some days. Nevertheless, for a nominal fee of around 8 euros, the breakfast experience at Hotel Phenix remains a recommended part of a stay, blending good value with quality and plentiful options.
Rooms
However, a significant number of guests found the room sizes to be small with some describing them as cramped and not resembling the photos on booking sites. There were recurrent issues with noise, both from within the hotel and from the street, leading to a less restful environment for light sleepers. Additionally, some rooms had maintenance issues—broken furniture, insufficient lighting and ineffective ventilation.
The bathrooms, often described as tiny and lacking proper facilities, were a common point of dissatisfaction. Issues such as mold, rust and unpleasant odors were reported, detracting from the overall comfort. The absence of air conditioning and insufficient fans made some rooms uncomfortably warm.
In summary, while Hotel Phenix meets basic cleanliness and comfort standards, potential guests should be prepared for small room sizes, possible noise and varying maintenance quality. It’s a suitable option for short stays if high expectations are managed.
Beds
However, there is also frequent mention of the beds being small or narrow. This could be an issue for those accustomed to more spacious sleeping arrangements, particularly for couples. High beds are another point of contention; while some may enjoy the elevated sleep experience, it's not universally appreciated.
Cleanliness isn't a notable concern with several reviews noting clean beds and bedding. However, a couple of reviews mentioned issues like bedding not smelling fresh or bedding that didn't last long.
In summary, while Hotel Phenix generally provides comfortable beds, the small and high bed sizes may not suit everyone's preferences. Cleanliness is largely satisfactory, but there are occasional lapses.
Cleanliness
Guests particularly commend the clean bed linens and towels, which often carry a pleasant smell and the fresh, functional rooms that contribute to a comfortable stay. The cleanliness of the bathrooms receives positive remarks, adding to the appeal. Housekeeping staff are also acknowledged for their diligent efforts to ensure rooms are spotless and tidied up daily.
However, it's worth noting that some guest experiences vary with occasional mentions of dusty rooms, dirty floors and mold in the bathrooms. Despite the majority praising the hygiene, a few reviews reflect dissatisfaction with cleanliness, citing issues like stained furniture and unpleasant odors.
Overall, while there are sporadic criticisms, the general consensus reflects a hotel that prioritizes cleanliness, making it a commendable choice for travelers who value a clean and fresh environment during their stay.
Staff
Guests often emphasize the top-notch service they received, pointing out the kindness and efficiency of the staff, which significantly contributed to a pleasant hotel experience. The reception staff, in particular, receives accolades for being smiling, communicative and readily available to assist with any needs. Exceptional customer service appears to be a hallmark of Hotel Phenix with many guests expressing satisfaction with the attentive and supportive nature of the employees.
However, not all feedback is universally positive. There are occasional mentions of unhelpful or indifferent behavior, especially regarding the night staff and specific managerial interactions. Despite these isolated incidents, the overwhelming consensus underscores the staff's friendly and accommodating nature, enhancing the overall guest experience at Hotel Phenix.
Wi-Fi
Parking
The convenience of being able to park at the supermarket or in side streets was noted, though it's clear that finding parking can sometimes be challenging. Public parking options were described as poor and at times, parking spaces were unavailable or difficult to locate. A few guests mentioned the lack of security features in the paid private parking areas, like security barriers or cameras, though no incidents of vehicle security issues were reported.
For cyclists, there is the benefit of storing bicycles in the hotel garage. However, the need to return the parking remote control after each use added an extra step for those utilizing offsite parking. Overall, while there is parking available near the hotel, guests should prepare for potential additional fees and potential difficulties in finding a space.
3 Star
The breakfast offered at the hotel has received negative feedback with phrases like unappetizing, horrible and not good being used to describe it. Guests feel the breakfast does not meet the standards of a three-star hotel, mentioning issues like the lack of bread availability on the table.
Overall, while the hotel may lack luxuries or frills, it provides a satisfactory stay for those looking for budget-friendly options. However, improvements in the facilities and services, particularly breakfast and room conditions, could enhance the guest experience to better align with its three-star rating.
No, Hotel Phenix doesn't have any pool.
No, a spa isn't available at Hotel Phenix.
No, Hotel Phenix doesn't allow dogs.
Yes, parking facilities are available at Hotel Phenix.
No, Hotel Phenix doesn't have a gym.
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