Holiday Inn Express Brussels - Airport by IHG
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Summary of reviewsHoliday Inn Express Brussels - Airport by IHG is praised for its strategic location close to Brussels Airport, making it an ideal choice for travelers with airport-related needs. The hotel's proximity to a free shuttle bus, the Diegem train station, and easy access to the highway and ample parking facilities are notable conveniences appreciated by guests. While it is away from the city center, the quiet surroundings offer a peaceful retreat, albeit with some public transport planning required for visits beyond the immediate area.
The breakfast offerings receive positive feedback for their abundance, variety, and taste, with early serving times and gluten-free options available upon request. It is generally considered a good value despite occasional chaos during busy times and occasional shortages of fresh fruit and pastries. Dinner experiences are mixed; many diners praise the fresh and well-prepared meals, although some criticize the limited menu and basic dishes, suggesting nearby dining alternatives for more variety.
The rooms are frequently commended for being spacious, modern, and meticulously clean, with comfortable beds often described as akin to sleeping on clouds. Guests appreciate the generous room sizes, modern bathrooms, and quiet ambiance. The hotel's cleanliness is consistently highlighted across its facilities, from reception to rooms, maintaining a high standard that enhances guest comfort throughout their stay.
The staff's friendliness and helpfulness significantly contribute to the positive atmosphere of the hotel. Specific staff members are noted for their excellent service, ensuring a welcoming experience despite occasional communication challenges due to language barriers.
While the free WiFi service receives mixed reviews, with some experiencing connectivity issues, the overall impression of the hotel remains positive. Parking is secure and spacious but comes at a cost, with some guests noting difficulties in finding spots and navigating the parking facility.
The accessible features of the hotel provide convenient transport options and spacious bathrooms, but there are suggestions for improvements to better accommodate disabled guests, particularly in enhancing room designs and maintaining elevator facilities.
Overall, Holiday Inn Express Brussels - Airport by IHG provides a clean, comfortable, and modern environment for travelers seeking a convenient stay near the airport, with friendly staff and various amenities contributing to its appeal.
Categories
The breakfast offerings receive positive feedback for their abundance, variety, and taste, with early serving times and gluten-free options available upon request. It is generally considered a good value despite occasional chaos during busy times and occasional shortages of fresh fruit and pastries. Dinner experiences are mixed; many diners praise the fresh and well-prepared meals, although some criticize the limited menu and basic dishes, suggesting nearby dining alternatives for more variety.
The rooms are frequently commended for being spacious, modern, and meticulously clean, with comfortable beds often described as akin to sleeping on clouds. Guests appreciate the generous room sizes, modern bathrooms, and quiet ambiance. The hotel's cleanliness is consistently highlighted across its facilities, from reception to rooms, maintaining a high standard that enhances guest comfort throughout their stay.
The staff's friendliness and helpfulness significantly contribute to the positive atmosphere of the hotel. Specific staff members are noted for their excellent service, ensuring a welcoming experience despite occasional communication challenges due to language barriers.
While the free WiFi service receives mixed reviews, with some experiencing connectivity issues, the overall impression of the hotel remains positive. Parking is secure and spacious but comes at a cost, with some guests noting difficulties in finding spots and navigating the parking facility.
The accessible features of the hotel provide convenient transport options and spacious bathrooms, but there are suggestions for improvements to better accommodate disabled guests, particularly in enhancing room designs and maintaining elevator facilities.
Overall, Holiday Inn Express Brussels - Airport by IHG provides a clean, comfortable, and modern environment for travelers seeking a convenient stay near the airport, with friendly staff and various amenities contributing to its appeal.
Hotel with Parking
Accessible Hotel
Small Hotel
3-Star Hotel
Guest Reviews
Holiday Inn Express Brussels - Airport by IHG offers an ideally strategic location for travelers, particularly those flying in or out of Brussels Airport. The hotel is conveniently situated close to the airport, with several reviews highlighting the availability of a free shuttle bus that simplifies transfers. Its proximity also extends to Diegem train station, providing easy access for guests who wish to explore further or head into the city. The hotel's location offers easy access to the highway, making it well connected for those traveling by car and featuring ample parking facilities. Guests appreciate the modern and clean atmosphere of the hotel, which is complemented by welcoming staff and a varied breakfast buffet. Despite being away from the city center, which may not be ideal for those looking to explore central attractions, the hotel’s quiet surroundings provide a peaceful retreat. Though public transport options may require a bit of planning, the overall location is praised as convenient for airport-related stays, making it a solid choice for a one-night layover or business trip.
The breakfast experience at the Holiday Inn Express Brussels - Airport by IHG receives a mixed but overall positive reception from guests. Many reviews highlight the breakfast as abundant, varied, and delicious, offering a plethora of options to suit different tastes. There are commendations for its early serving time and the availability of gluten-free options upon request. Guests often describe the breakfast as a satisfying way to start their day, with various sweet and savory items to choose from.
Cleanliness and comfort of the dining area are usually appreciated alongside the friendly service provided by the staff. However, some guests mention occasional chaos in the breakfast room, particularly during rush hours, with supplies running low and long waiting times for certain food items to be replenished. There are mentions of limited choices and suggestions for improvement, particularly concerning the lack of fresh fruits and pastries. Despite these observations, the overall impression from most reviews is that breakfast remains a good value aspect of the hotel stay, bolstered by its convenient location close to the airport.
The dinner experience at Holiday Inn Express Brussels - Airport by IHG presents a mix of impressions for guests. On the positive side, many found the food in the hotel's restaurant to be tasty and fresh, with several diners praising their meals as being exceptionally good and well-prepared. Commendations for the chef's skill and attention to detail were notable among some guests, who felt that the quality of their dinner exceeded expectations.
However, there were also some criticisms about the dining options. Guests noted a limited and basic menu, with some dishes seemingly prepared with minimal effort, such as items heated in a microwave. Several reviews mentioned that the menu appeared to lack variety and had poor choices, with some guests expressing dissatisfaction with the overall quality and the absence of table service. Additionally, the menu's limitations were sometimes attributed to awaiting a delivery, which affected the availability of options. Despite these challenges, the positive remarks on the culinary expertise and freshness of the dishes highlight a potential worthwhile experience for future guests. Dining options nearby were also noted, suggesting alternatives for those seeking more variety.
The rooms at the Holiday Inn Express Brussels - Airport by IHG are widely praised for their spaciousness and cleanliness, offering a modern and comfortable environment for guests. Visitors consistently highlight the impeccable cleanliness and modernity of the rooms, finding them to be well-equipped and beautifully decorated. The bedding receives high marks for comfort, ensuring a restful night's sleep. Many appreciate the quiet ambiance of the rooms, coupled with their generous size, which often surpasses expectations. The bathrooms are noted for their size and modern features, complementing the overall sense of spaciousness and comfort. Additionally, guests value the presence of a cozy sofa area and the well-maintained, fresh appearance of the rooms. The hotel's proximity to the train station is an added convenience, making it an accessible choice for travelers. It is clear that the Holiday Inn Express provides a consistent standard of comfort and cleanliness that resonates with its guests.
Guests of the Holiday Inn Express Brussels - Airport by IHG consistently highlight the hotel's comfortable beds. Many describe their experience akin to sleeping on clouds, praising the high-quality bedding and the array of comfortable pillows. The majority of guests found the beds to be very comfortable or even incredibly comfortable, contributing to restful nights. King-size beds particularly received positive mentions for their size and comfort.
However, not all aspects were flawless, with some noting issues such as uncomfortable sofa beds and occasional disappointments with bedding, such as a mattress having a bulge or being too soft. Cleanliness and well-maintained amenities elevate the overall experience, with quality bedding and bathroom products frequently appreciated.
Overall, while there were a few minor drawbacks mentioned by guests, the general consensus is that the hotel offers clean and comfortable sleeping arrangements, making it a reliable choice for travelers seeking a restful stay near the Brussels Airport.
Holiday Inn Express Brussels - Airport by IHG consistently impresses with its outstanding levels of cleanliness. Guests frequently highlight the hotel as spotlessly clean, with many noting the pristine condition of their rooms. The establishment is described as modern and new, contributing to a fresh and inviting environment. The rooms are often characterized as spacious, clean, and comfortable, offering a restful experience for travelers. The hotel appears to maintain a high standard of cleanliness across all its facilities, from the welcoming reception to the well-kept bathrooms and linens.
The impeccably organized environment is complemented by a very welcoming and professional staff, who are frequently praised for their friendliness. Additionally, the convenience of an on-site restaurant enhances the guest experience, adding to the overall appeal of the hotel. Although there are occasional outliers, with some guests encountering minor cleanliness issues during breakfast, the overwhelming consensus is one of exceptional standards of hygiene and maintenance throughout the property. This dedication to cleanliness and comfort makes Holiday Inn Express Brussels - Airport by IHG a solid choice for travelers seeking a modern, clean, and convenient stay.
At the Holiday Inn Express Brussels - Airport, guests consistently commend the exceptionally helpful and friendly staff, who go above and beyond to enhance the guest experience. Many reviewers highlight the warm and welcoming atmosphere, with particular praise for their attentive and accommodating nature. Specific staff members, such as Jeremiah Jackson and Lester, receive special mentions for their excellent service and cheerful demeanor, contributing greatly to the positive impressions of the hotel. Guests appreciate the consistent friendliness across all departments, including the reception, catering, and housekeeping teams. The staff’s readiness to assist in any situation and their pleasant demeanor are highlighted as key elements that make a stay at this hotel enjoyable. However, there are a few language barriers noted, with some staff not being fluent in French or Spanish, which occasionally leads to communication challenges. Despite these minor issues, the overall sentiment is one of gratitude for the staff’s dedication and the welcoming environment they create. The hotel is noted for its cleanliness and family-friendly atmosphere, adding to the satisfaction of guests who choose to stay there.
The wifi experience at Holiday Inn Express Brussels - Airport by IHG appears to be quite mixed among guests. While some travelers found the WiFi to be very good and noted that the internet works properly, others faced significant challenges with the hotel's internet service. Several guests reported unreliable or bad WiFi, with some even experiencing four days without a working connection. Complaints also included a lack of internet in certain rooms, which was especially troublesome for those who needed connectivity for work. Unfortunately, addressing these issues with reception was not always successful, leaving some guests without a resolution. Despite the positive remarks, it seems that the hotel could benefit from improvements in their internet services to ensure a more consistent experience for all guests.
When considering parking options at the Holiday Inn Express Brussels - Airport by IHG, guests have shared both praises and concerns. The hotel features a large, clean, and safe parking garage with spacious spots, and it is equipped with charging stations for electric cars. This garage, however, comes at a cost of 21 euros per day, which many reviewers found to be expensive. Despite the size of the parking facility, it does not always correlate with availability, as some guests noted difficulty finding spots and mentioned that spaces were not always easy to access.
On a positive note, some guests appreciated the convenience of free parking options available, albeit limited in number. The hotel's underground parking includes accessible parking directly leading to the rooms for an additional fee. While the parking location was described as a bit complicated to navigate, those who used the paid garage were generally satisfied with its security and cleanliness. Although there is a free shuttle service provided to the airport, some guests mentioned the lack of nearby parking alternatives.
Overall, while the hotel offers a secure and sizeable parking solution, the pricing and availability have been common points of dissatisfaction among guests.
Holiday Inn Express Brussels - Airport by IHG generally offers accessibility features conducive to travelers, but there's room for improvement, particularly for guests with disabilities. The hotel is easily accessible by car, train, taxi, bus, and trams, offering convenient options to reach the city center and airport. However, it is noted that the entrance to the parking garage is oddly designed, presenting some challenges for guests. The location is most accessible by car, which might be limiting for those relying on other modes of transport.
Guests have mentioned that accessibility within the hotel itself could be enhanced. For example, those who used wheelchair-accessible rooms noted the need for additional shelves and towel holders in the bathroom to improve usability. Although bathrooms are spacious and include a shower stool, the hotel should consider revising its bathroom layout to better accommodate the needs of guests with disabilities.
Moreover, while the property offers access to upper floors with room cards, it’s essential for all elevators to be functioning properly to ensure complete accessibility. There have been instances where one of two elevators was out of order, which could inconvenience guests.
Overall, while the hotel offers accessibility advantages in terms of transport connections and bathroom features, further attention to detail in room design and maintenance of essential facilities like elevators could significantly enhance the experience for disabled guests.
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Location
Breakfast
Cleanliness and comfort of the dining area are usually appreciated alongside the friendly service provided by the staff. However, some guests mention occasional chaos in the breakfast room, particularly during rush hours, with supplies running low and long waiting times for certain food items to be replenished. There are mentions of limited choices and suggestions for improvement, particularly concerning the lack of fresh fruits and pastries. Despite these observations, the overall impression from most reviews is that breakfast remains a good value aspect of the hotel stay, bolstered by its convenient location close to the airport.
Dinner
However, there were also some criticisms about the dining options. Guests noted a limited and basic menu, with some dishes seemingly prepared with minimal effort, such as items heated in a microwave. Several reviews mentioned that the menu appeared to lack variety and had poor choices, with some guests expressing dissatisfaction with the overall quality and the absence of table service. Additionally, the menu's limitations were sometimes attributed to awaiting a delivery, which affected the availability of options. Despite these challenges, the positive remarks on the culinary expertise and freshness of the dishes highlight a potential worthwhile experience for future guests. Dining options nearby were also noted, suggesting alternatives for those seeking more variety.
Rooms
Beds
However, not all aspects were flawless, with some noting issues such as uncomfortable sofa beds and occasional disappointments with bedding, such as a mattress having a bulge or being too soft. Cleanliness and well-maintained amenities elevate the overall experience, with quality bedding and bathroom products frequently appreciated.
Overall, while there were a few minor drawbacks mentioned by guests, the general consensus is that the hotel offers clean and comfortable sleeping arrangements, making it a reliable choice for travelers seeking a restful stay near the Brussels Airport.
Cleanliness
The impeccably organized environment is complemented by a very welcoming and professional staff, who are frequently praised for their friendliness. Additionally, the convenience of an on-site restaurant enhances the guest experience, adding to the overall appeal of the hotel. Although there are occasional outliers, with some guests encountering minor cleanliness issues during breakfast, the overwhelming consensus is one of exceptional standards of hygiene and maintenance throughout the property. This dedication to cleanliness and comfort makes Holiday Inn Express Brussels - Airport by IHG a solid choice for travelers seeking a modern, clean, and convenient stay.
Staff
Wi-Fi
Parking
On a positive note, some guests appreciated the convenience of free parking options available, albeit limited in number. The hotel's underground parking includes accessible parking directly leading to the rooms for an additional fee. While the parking location was described as a bit complicated to navigate, those who used the paid garage were generally satisfied with its security and cleanliness. Although there is a free shuttle service provided to the airport, some guests mentioned the lack of nearby parking alternatives.
Overall, while the hotel offers a secure and sizeable parking solution, the pricing and availability have been common points of dissatisfaction among guests.
Accessible
Guests have mentioned that accessibility within the hotel itself could be enhanced. For example, those who used wheelchair-accessible rooms noted the need for additional shelves and towel holders in the bathroom to improve usability. Although bathrooms are spacious and include a shower stool, the hotel should consider revising its bathroom layout to better accommodate the needs of guests with disabilities.
Moreover, while the property offers access to upper floors with room cards, it’s essential for all elevators to be functioning properly to ensure complete accessibility. There have been instances where one of two elevators was out of order, which could inconvenience guests.
Overall, while the hotel offers accessibility advantages in terms of transport connections and bathroom features, further attention to detail in room design and maintenance of essential facilities like elevators could significantly enhance the experience for disabled guests.
No, Holiday Inn Express Brussels - Airport by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Brussels - Airport by IHG.
No, Holiday Inn Express Brussels - Airport by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Brussels - Airport by IHG.
No, Holiday Inn Express Brussels - Airport by IHG doesn't have a gym.
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