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Summary of reviewsCourtyard by Marriott Brussels EU receives high praise from guests, particularly in several key areas. The hotel's prime location, close to EU institutions and just a walk away from the Arts-Loi metro station, is highly appreciated by both business and leisure travelers. Guests find the neighborhood quiet, safe and well-preserved, providing a peaceful retreat while still being accessible to Brussels' main attractions within a comfortable walking distance. The convenience of private and accessible parking further enhances its appeal for those traveling by car.
The breakfast buffet is a standout feature, offering a varied and fresh selection, including a fun interactive waffle maker, which guests enjoy. The extensive array of hot foods, fresh fruits, juices, bread and cheeses is often described as excellent with service running until 12 PM on weekends to suit all schedules. While some guests note the high cost, the general opinion is that the breakfast quality and variety ensure a great start to the day.
Dinner at the on-site restaurant and bar garners positive reviews for ambiance and service, accommodating various dietary preferences, including vegetarian and vegan options. Though the food receives mixed feedback—some dishes such as burgers and desserts are well-liked—there are occasional remarks about limited menu variety and certain meals not meeting expectations. Nevertheless, the professional and attentive staff contribute to an overall positive dining experience.
The rooms are widely praised for their spaciousness, modern design and cleanliness with many guests commending the comfortable beds and quiet environment. Despite some minor issues like stains on surfaces and isolated air conditioning problems, the majority of guests report a restful and luxurious stay. Cleanliness in communal areas is particularly well-maintained, though improvements in carpet cleanliness and occasional maintenances are noted.
The staff at Courtyard by Marriott Brussels EU are frequently highlighted for their friendliness, professionalism and attentiveness. Multilingual abilities and the readiness to assist ensure a welcoming and efficient service, significantly enhancing the guest experience. While issues with Wi-Fi are noted, the general consensus is that it provides fast and reliable connectivity. The gym, though small, is sufficient for basic workouts and appreciated for its equipment and safety measures.
Parking is secure and convenient, though some guests find the cost high. Nonetheless, the availability of private and public parking options is a positive feature. Beds in the hotel are highly praised for their comfort, ensuring a restful night’s sleep.
Overall, Courtyard by Marriott Brussels EU is a well-regarded choice for both business and leisure travelers, offering excellent service, comfortable accommodations and a convenient location. Show more
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Accessible Hotel
This hotel offers a wide range of accessible facilities including accessible rooms with 32-inch wide doorways, accessible registration desk, and accessible on-site fitness center. Wheelchair access is available throughout the property, including accessible toilets and bathrooms.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Room Types
Standard King RoomThis room is available with 1 king or 2 twin beds.
Executive King RoomThe double rooms feature a private bathroom, air conditioning, soundproof walls and some rooms have a seating area with a TV. The double room provides a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Superior Double RoomThis room features city views and upgraded amenities. The received room may differ from the one in the picture. Not all rooms offer a balcony.
Standard Twin RoomThe double room features air conditioning and soundproof walls, as well as a private bathroom boasting a shower. This double room has a tea and coffee maker, a safe deposit box and a TV. The unit has 2 beds.
Business King RoomThe double room features air conditioning and soundproof walls, as well as a private bathroom boasting a shower. The unit has 1 bed.
About Courtyard by Marriott Brussels EU
License: 300185-409
Guest Reviews
8.6
Very Good
Location
Courtyard by Marriott Brussels EU boasts a prime location that has garnered praise from its guests. Situated near the European Union institutions and key administrative buildings, it offers easy access to both business and leisure travelers. The hotel is just a short walk away from the Arts-Loi metro station, which conveniently connects guests to the rest of Brussels, making various tourist attractions, including the Grand Place, accessible within a 15-20 minute walk.
The neighborhood around the hotel is described as quiet, safe and well-preserved, providing a peaceful retreat while still being close to the bustling city center. Guests found the area to be calm on weekends and appreciated the proximity to key EU offices, artsy districts and an array of shops and restaurants.
For those exploring the city, the hotel's central but slightly secluded location is perfect. It ensures that the main attractions are within comfortable walking distance without the noise and congestion typical of more central areas. Additionally, the presence of private and easily accessible parking facilities is a noted convenience for those traveling by car.
In summary, the Courtyard by Marriott Brussels EU is highly regarded for its excellent, quiet and convenient location, making it an ideal choice for both business and leisure stays.
Breakfast
The breakfast at Courtyard by Marriott Brussels EU stands out as a significant highlight for many guests. The majority of the reviews praise the breakfast buffet for being extensive, varied and delicious with numerous mentions of the high quality and freshness of the options available. Many guests appreciate the wide selection, particularly the inclusion of a waffle maker which adds a fun, interactive element to their morning meal. The buffet features a diverse range of hot foods such as scrambled eggs, bacon, sausages, mushrooms and potatoes, alongside a generous assortment of fresh fruits, juices, bread and cheeses.
Guests frequently describe the breakfast as excellent, amazing and phenomenal with a significant number referring to it as very good or great. The abundance and the variety of the options available contribute to a satisfying start to the day. Furthermore, the breakfast service is very convenient, running from early morning until 12 PM on weekends, catering to both early birds and those who prefer a leisurely morning.
Despite the widespread praise, there are consistent comments regarding the high cost of breakfast with some guests finding the price excessive relative to what is offered. A few reviews mention a desire for more varied options and better quality for the price, expressing that the breakfast did not always meet their expectations for a four-star hotel. Additionally, some highlight that breakfast is not included in the room price, which can add to the overall cost of the stay.
Overall, while the breakfast at Courtyard by Marriott Brussels EU is largely celebrated for its variety, quality and freshness, it is important for potential guests to be aware of the additional expense associated with it.
Dinner
The Courtyard by Marriott Brussels EU offers a diverse dining experience with its on-site restaurant and bar, which caters to a range of dietary preferences, including options for vegetarians and vegans. The setting of the bar-restaurant has been praised for its ambiance, staying open till 23h, providing a convenient dining option for late arrivals. Guests have lauded the attentive and excellent service provided by the waitstaff during dinner, contributing to a positive dining experience.
The food itself receives mixed feedback; many guests find the meals to be delicious with particular highlights being the burgers, fries and desserts. However, some guests noted issues such as overly salty soup, a burger with soggy bottom bread and occasional reports of cold meals and long waiting times. The menu, which is exclusively in English, does receive criticism for being somewhat limited and repetitive.
Despite a few negative comments about meals being overpriced or not living up to expectations, the overall sentiment remains positive, especially regarding the quality of certain dishes and the professional staff. The restaurant's ambiance adds to the appeal, though some guests feel the music can be too loud and the restaurant benches show signs of wear. While there are points of improvement, many guests still recommend the hotel restaurant and bar for its nice drinks and good food. However, those preferring a broader culinary adventure might opt to explore dining options in the city.
Rooms
The guest reviews for 'Courtyard by Marriott Brussels EU' overwhelmingly praise the rooms for their spaciousness, cleanliness and modern design. Many guests found the rooms to be very comfortable and well-equipped with amenities such as refrigerators and coffee-making facilities. The beds were frequently highlighted for being especially comfortable, contributing to a good night's sleep. Guests appreciated the quiet environment with several reviews noting the soundproofed qualities of the rooms and the overall tranquility of the hotel.
The rooms are described as elegant, bright and tastefully decorated, contributing to a luxurious atmosphere. The bathrooms, often noted for their modern design and spaciousness, were generally well-received, although there were some mentions of impractical layouts and insufficient lighting.
On the downside, some guests found stains on carpets, chairs and other surfaces, which detracted from the overall cleanliness. Issues with air conditioning were also noted with some guests experiencing discomfort due to improper cooling. Additionally, the lack of storage space and certain amenities like complimentary water and bathrobes was mentioned as a minor inconvenience.
Despite these occasional drawbacks, the majority of guests had a positive experience, appreciating the overall high standard and comfort of the rooms. The quiet and spacious nature of the accommodations was particularly valued, making it a suitable choice for both business travelers and tourists seeking a comfortable and restful stay in Brussels.
Beds
When it comes to resting at Courtyard by Marriott Brussels EU, the beds are widely praised for their comfort. Guests frequently describe the beds as very comfortable with some noting that the beds are large enough to provide ample space for a good night's sleep. The bedding receives high marks for its quality with terms like top-notch and high-quality frequently mentioned. King-size beds, in particular, are highlighted for their comfort.
Despite a handful of comments about uncomfortable pillows, narrow single beds and the occasional bumpy mattress, the general consensus is overwhelmingly positive. Guests appreciate the sizeable, cozy beds and the overall cleanliness and comfort of the bedding. A few minor issues like polyester duvets and rigid mattresses surfaced, but these were exceptions rather than the rule.
In summary, the Courtyard by Marriott Brussels EU ensures a comfortable night's sleep with spacious, well-designed beds and superior bedding, making it a popular choice for guests seeking restful accommodations.
Cleanliness
The cleanliness of Courtyard by Marriott Brussels EU has received mixed feedback from guests. There are numerous positive mentions highlighting the hotel's overall cleanliness with many guests describing it as spotless, well-maintained and modern. The rooms are frequently noted for being very clean, comfortable and spacious. Daily cleaning services are appreciated and the communal areas such as hallways and elevators are often praised for their immaculate condition.
However, the reviews also point out areas requiring improvement. There are recurring issues with dirty and stained carpets in the rooms and hallways, as well as some instances of dusty surfaces and non-functional bathroom sinks. A few guests have mentioned a need for more meticulous cleaning standards and noted that the room cleanliness did not always align with the expectations of a 4-star hotel.
Despite these concerns, the majority of reviews affirm the hotel's high standard of cleanliness, making it a generally well-regarded option for a comfortable and clean stay. The positive aspects are prominent, but attention to detail in specific areas like carpet cleanliness and occasional maintenance issues could further enhance the guest experience.
Staff
At the Courtyard by Marriott Brussels EU, the staff consistently receive high praise from guests. Numerous visitors highlight the helpfulness, friendliness and professionalism of the hotel team. The welcoming atmosphere created by the amiable staff contributes significantly to a pleasant stay. Many guests have noted the staff's exemplary service, describing them as exceptionally attentive and polite.
Reception staff, in particular, have been singled out for their warm and knowledgeable demeanor, providing a very friendly welcome. The multilingual abilities of the staff make communication smoother for international guests and their prompt responsiveness ensures all queries are addressed efficiently. Guests also appreciate the kind and patient nature of the employees, many noting their efforts to go above and beyond.
The overall service at this hotel is highly recommended with the staff's willingness to assist and the special gestures contributing to an overwhelmingly positive experience. Whether it’s handling requests instantly or offering small tokens of hospitality like an ice bucket and glass of champagne, the service provided by the Courtyard by Marriott Brussels EU's team stands out.
Wi-Fi
The Wi-Fi experience at Courtyard by Marriott Brussels EU has its moments of excellence, particularly praised for its fast speeds and reliable connectivity in various areas across the hotel. Many guests noted the high quality of Wi-Fi coverage, contributing to an overall enjoyable stay. Even when occasional issues arose, such as inconsistent connections in certain hotel areas or the need for an additional password, the staff was quick to address these problems, ensuring guest satisfaction. However, there were also instances where guests encountered difficulties connecting to the Wi-Fi or found the internet to be unstable and limited. Streaming services such as Netflix were frequently unavailable, which was a noted downside. Despite some reports of slow speeds or poor connectivity in individual cases, the general consensus highlights good to strong Wi-Fi, making it suitable for most typical uses while traveling.
Gym
The Courtyard by Marriott Brussels EU offers a fitness facility that receives mixed feedback from its guests. The gym, described as small and sometimes tiny, seems to provide enough equipment for a basic workout session. Despite its limited size, it is noted to have functional and well-equipped essentials. Some guests appreciate the adequacy of the gym and consider it a nice addition, though others feel it could benefit from additional accessories and a bit more space. While access to the gym requires a mandatory reservation for disinfection, this is seen as a positive measure for health and safety. The gym is located conveniently on the ground floor and presents a decent option for those looking to maintain their fitness routine while staying at the hotel.
Parking
Courtyard by Marriott Brussels EU offers a variety of parking options for guests, though many point out that it comes at a high cost. The hotel features an underground parking garage that is both well-maintained and secure, providing convenience with direct access to the building. The underground garage is noted for its tight but useful spaces and offers secure bicycle parking. While many guests found parking easy and were able to secure spots both on the street and in the hotel, there are consistent mentions of its high price, typically around 25-30 euros per day.
For larger vehicles, guests should be aware that the garage may not be suitable for cars over 1.9 meters in height. Despite some mentions of the cost being expensive compared to other central locations, the private and secure nature of the parking facility was appreciated. Additionally, there are public parking options available nearby at a slightly lower rate of 18 euros per day. Overall, while the convenience and security of the parking options receive positive feedback, the accompanying fees are a notable downside for many travelers.
Business
The Courtyard by Marriott Brussels EU is expertly designed for business travelers, offering a wealth of features ideal for professional needs. Nestled in the business part of the city, its strategic location near the European Parliament, European Commission and the EU Institutions positions it perfectly for those engaged in EU-related activities. This hotel is a hub for business professionals, boasting all standard amenities necessary for a functional and productive stay.
Multiple reviewers have praised the hotel's optimal proximity to metro and public transportation, ensuring easy access to the city's important business districts and the Grand Place. It serves as a convenient and pleasant venue for short-term stays and transitions through Brussels, whether for meetings or extended business.
The hotel environment exudes a business class ambiance, making it highly recommended for corporate travelers and business meetings. The lobby is often highlighted as a suitable space for business interactions. Additionally, the hotel's facilities and services are geared towards facilitating a seamless business experience without any reported issues in terms of business functionality.
Whether for office trips, corporate visits or EU-centered business, this hotel stands out as a premier choice. It is thoroughly equipped to accommodate the needs of business visitors, ensuring that professionals find it an excellent base for their work endeavors in Brussels.
Accessible
Courtyard by Marriott Brussels EU offers modern, newly renovated rooms that are spacious and easy to navigate. The hotel is conveniently located near tourist attractions and a metro station, making it quite accessible for getting around the city. Inside, the hotel includes elevators and other features that generally aid in accessibility. However, there are several concerns regarding accessibility for guests with disabilities. Reviews indicate that the hotel lacks specific facilities for wheelchair users and has paid accessibility options, which may not be ideal for everyone. Additionally, accessing the hotel from the train station could be challenging for some. Overall, while the hotel has many positive aspects, its accessibility could be significantly improved.
Romantic
The Courtyard by Marriott Brussels EU offers a balanced blend of business efficiency and romantic charm. While the hotel is primarily business-oriented, it does exude a cozy and romantic atmosphere that can make for a pleasant stay. Guests have described it as quite romantic with the environment providing a safe yet romantic feel. It manages to be romantic yet reserved, striking a combination that appeals to those seeking a quiet romantic getaway. Despite its professional ambiance, many found it to be a good romantic hotel that remains suitable for couples.
No, Courtyard by Marriott Brussels EU doesn't have any pool.
No, a spa isn't available at Courtyard by Marriott Brussels EU.
Yes, Courtyard by Marriott Brussels EU welcomes dogs.
Yes, parking facilities are available at Courtyard by Marriott Brussels EU.