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Caroline Hotel

Brusimpiano , Via Motta 4/a (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCaroline Hotel, nestled in a charming Italian village near the picturesque Lake Lugano, offers a remarkable location that captivates visitors with its beauty and tranquility. Its strategic position allows easy access to serene lake environments and the bustling streets of Lugano, making it a perfect retreat for relaxation or exploration. The hotel’s idyllic setting, combined with its proximity to inviting walking paths, creates a peaceful escape complemented by the courtesy of friendly staff. Free private parking enhances the convenience, making it ideal for both short and long stays.

Guests frequently praise the breakfast experience, characterized by exceptional quality and variety, including a delightful buffet catering to diverse dietary preferences. The breakfast ambiance is enriched by lake views and attentive service, creating a delightful start to the day.

Rooms at Caroline Hotel are noted for their cleanliness, comfort, and stunning lake and mountain views. While some may find the decor slightly outdated, the well-maintained, tastefully decorated rooms offer a cozy environment. Visitors particularly appreciate the comfortable beds, conducive to a restful night's sleep.

The hotel prioritizes cleanliness across its premises, ensuring guests enjoy a comfortable and relaxed stay. The staff's friendliness and dedication to enhancing guest experiences are consistently highlighted, creating a warm and hospitable atmosphere.

Adding to the hotel’s charm, guests can enjoy the inviting pool area set in a tranquil garden. Despite its smaller size, the pool offers a refreshing retreat, complemented by a sun terrace with splendid views. The excellent parking facilities provide hassle-free convenience.

Caroline Hotel's pet-friendly policy, which includes a warm welcome from Blacky, the charming hotel dog, is another standout feature, ensuring a pleasant stay for pet owners. While some amenities might not align with a true four-star standard, the charming building and positive experiences of many guests make the Caroline Hotel a desirable choice for those seeking comfort and relaxation in a picturesque setting.
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Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Parking

Accessible Hotel

Small Hotel

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Superior King Room Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV, a wardrobe, a tiled floor, heating as well as garden views. The unit has 1 bed.

Deluxe King Room Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit offers 2 beds.

Deluxe Triple Room Featuring free toiletries, this triple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV, a wardrobe, a safe deposit box, a tiled floor as well as lake views. The unit has 2 beds.

Executive Triple Room Providing free toiletries, this triple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV, a wardrobe, a safe deposit box, a tiled floor as well as garden views. The unit offers 3 beds.

Superior Single Room Providing free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room provides a flat-screen TV, a wardrobe, a tiled floor, heating as well as lake views. The unit offers 1 bed.

About Caroline Hotel

License: 012024-ALB-00002, IT012024A1EYR6HSZ7

Guest Reviews

8.1

Very Good

Location

Nestled in a charming Italian village close to Lake Lugano, Caroline Hotel offers a remarkable location that stands out for its beauty and tranquility. The hotel provides a stunning view over the lake, making it an ideal place for relaxation or a convenient stopover near the Swiss border. Guests appreciate its situational advantages, like its proximity to both the serene lake environment and the lively streets of Lugano, all within a short walking distance. The peaceful surroundings and quiet residential area provide a calming escape away from the hustle and bustle, complemented by inviting paths perfect for leisurely strolls. This well-located retreat is enhanced by friendly and attentive staff, who contribute to a welcoming atmosphere. Free private parking and cozy accommodations enhance the convenience, making it a pleasurable spot for both short and long stays in the region. With its superb views and serene setting, Caroline Hotel serves as an excellent base for exploring the picturesque lakeside or indulging in leisurely excursions into Switzerland.

Breakfast

Caroline Hotel offers a breakfast experience that is largely well-received by its guests. The reviews consistently highlight the exceptional quality and variety of the breakfast selection, featuring an impressive buffet with both sweet and savory options. Guests appreciate the abundance, freshness, and taste, mentioning offerings such as avocado egg toast, salmon, cold cuts, and macarons. The breakfast is often described as generous and delightful, with a diverse range of options catering to different dietary preferences, including gluten-free choices.

The ambiance of the breakfast room adds to the overall experience, with some guests enjoying a splendid view of the lake. The courteous and friendly staff further elevate the breakfast experience, ensuring guests feel welcomed and pampered. While most reviews are highly positive, a few guests noted that the breakfast schedule begins somewhat late and that in some cases, it did not fully meet the standards expected for the hotel's rating. Nevertheless, many found the breakfast to be a highlight of their stay, often exceeding their expectations with its quality and variety.

Rooms

Caroline Hotel offers guests a diverse range of room experiences, prominently characterized by cleanliness and comfort. Many visitors find the rooms spacious and appreciate the stunning views of the lake and mountains from their windows, which add a charming allure to their stay. The rooms are well-maintained and tastefully decorated, with some featuring a Mediterranean style that guests find appealing. Comfortable beds with great mattresses contribute significantly to a good night's rest.

Rooms are heated effectively during winter, ensuring a warm environment, which guests appreciate. While some note that the rooms are functional, possessing all necessary amenities, they also point out that the decor can be somewhat outdated. The showers and bathrooms, though consistently clean, are remarked upon as needing an update due to their compact size and dated fixtures.

The hotel itself is well-kept, with both rooms and public spaces being spotless, contributing to a pleasant atmosphere. Friendly staff further enhance the experience, with guests noting the welcoming service at the reception. Despite some guests expressing a desire for modernization, especially with amenities like TV and Wi-Fi, the serene setting and cleanliness often leave a lasting positive impression.

Beds

Caroline Hotel consistently receives praises for its comfortable beds, a crucial feature for a restful night's sleep. Guests repeatedly highlight the exceptional comfort of the mattresses, describing them as cozy, large, and inviting, providing peace and quiet during the night. The king-size and double beds are frequently mentioned for their generous size and good bedding, ensuring comfort is prioritized.

The rooms themselves complement this comfort with nice surroundings that enhance the overall experience. Guests who enjoyed the beds often note their desire to return, underscoring the satisfaction provided by a restful sleep environment.

However, there are mixed reviews regarding the firmness of the mattresses, with some guests finding them a bit hard, which might not suit everyone, particularly those accustomed to softer sleeping surfaces. Despite this, the overall consensus leans heavily toward positive experiences, making the hotel a favorable choice for travelers seeking comfortable accommodations.

Cleanliness

Caroline Hotel impresses with its strong emphasis on cleanliness, leaving guests appreciative of its immaculate standards. The rooms and common areas are frequently described as clean, well-maintained, and comfortable with crisp bedding and modern amenities, including Smart TVs. The welcoming atmosphere is complemented by friendly staff, contributing to an inviting and relaxed stay. While the hotel mostly garners praise for its spotlessness, a few reviews suggest that some attention could be given to specific areas such as the spa and certain bathroom facilities to uphold their high standards. Overall, Caroline Hotel is lauded for its exceptional cleanliness, providing guests with a quiet and cozy retreat.

Staff

Visitors to Caroline Hotel frequently highlight the outstanding quality of its staff, describing them as friendly, accommodating, and professional. The team consistently displays a kind and courteous demeanor, addressing guests' needs with attentiveness and a smile. Guests often mention the warm hospitality and welcoming atmosphere the staff creates, enhancing their overall experience. From the staff at the reception to the helpful attendants at the buffet, every member appears dedicated to providing exceptional service. The management is noted for going above and beyond, contributing to the hotel's excellent reputation. Whether preparing special touches for occasions like honeymoons or attentively handling requests, the staff's dedication to guest satisfaction is a central theme in their reviews. Overall, the Caroline Hotel staff stands out for their remarkable friendliness and commitment to making every guest's stay memorable.

Wi-Fi

Travelers heading to the Caroline Hotel can generally expect a favorable Wi-Fi experience, particularly in communal areas like the seating area by the reception, where the connection is reported to be strong. Guests appreciate the availability of free Wi-Fi, and there have been instances where Wi-Fi issues were addressed promptly by the staff. However, some challenges do exist, particularly on the higher floors where the signal can be weak or unreliable. For those planning to stay in top-floor rooms, it's advisable to manage expectations as the Wi-Fi can be hit or miss, and in some cases, may not work at all. Overall, while there are some inconsistencies, the hotel does offer good internet service in specific areas, making it suitable for travelers who rely on connectivity during their stay.

Pool

Nestled within a cozy and beautiful hotel complex, the Caroline Hotel offers a delightful pool area that garners positive feedback from guests. Guests appreciate the inviting garden setting, where one can unwind in tranquility. Although the pool is described as small, it effectively serves as a refreshing retreat on warm days. An array of loungers and couches by the pool provide ample opportunity for relaxation. The sun terrace, overlooking the pool, enhances the morning experience with memorable breakfasts. While some reviews suggest more diligent maintenance, the pool is often noted for its cleanliness. With its 30-degree outdoor water, it promises both relaxation and rejuvenation. A panoramic view of the nearby lake complements the serene pool scene, making the setting even more appealing. Overall, the pool area at Caroline Hotel appears to be a commendable feature, ensuring a pleasant stay for visitors seeking leisure and picturesque surroundings.

Parking

Caroline Hotel offers guests a remarkable convenience when it comes to parking, with a plethora of positive mentions in their reviews. Located in a tranquil elevated area, the hotel benefits from a generous availability of free parking spaces. Visitors can enjoy the ease of parking directly at the hotel itself, with spots situated right at the entrance or immediately nearby, making the transition from vehicle to hotel seamless. The ample parking lots provided by the hotel are spacious and reserved for guests, ensuring that parking is hassle-free and straightforward. Whether arriving late or early, guests find dedicated parking spots readily accessible, enhancing their overall experience. Overall, Caroline Hotel stands out for delivering excellent and convenient parking options, facilitating a smooth and comfortable stay.

4 Star

Nestled in an area with picturesque surroundings, Caroline Hotel has received a mix of opinions from its guests regarding its claimed four-star status. While some guests have enjoyed a brilliant experience and would gladly recommend the hotel, others feel that the establishment does not quite live up to a true four-star standard, with some suggesting it feels closer to a two-star. Several guests have expressed that the hotel's pricing does not align with their expectations for a four-star experience. They point out certain shortcomings, such as the lack of a phone in the room and the absence of freshly prepared coffee at the bar, which is instead offered through a self-service machine.

The hotel's interior has been noted for being somewhat outdated, although the building itself holds a certain charm, potentially enhanced by recent ownership that may bring future improvements. Despite these mixed impressions, Caroline Hotel still manages to leave a positive impact on some guests, offering a satisfactory experience worthy of recommendation. However, discerning travelers may wish to consider these varied reviews when setting their expectations for a stay at Caroline Hotel.

Dog Friendly

Caroline Hotel is celebrated for its exceptionally dog-friendly atmosphere, making it an ideal stay for pet owners. Guests often highlight the warm welcome their furry companions receive, starting with Blacky, the lovely hotel dog, who acts as an unofficial yet charming receptionist. This well-behaved and well-trained German shepherd is described as a sweetheart, adding an extra layer of hospitality and joy for those traveling with dogs. The hotel’s inclusive policy allows guests to bring their own dogs, contributing to a carefree and stress-free stay. The staff's positive attitude towards dogs is another recurring theme, ensuring that both guests and their pets feel cherished and comfortable. However, it is noteworthy that not every guest experience was positive when traveling with dogs, but the majority speak favorably of the hotel’s pet-friendly environment.

Yes, Caroline Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Caroline Hotel.

Yes, Caroline Hotel welcomes dogs.

Yes, parking facilities are available at Caroline Hotel.

No, Caroline Hotel doesn't have a gym.

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