The Best Western PLUS Franklin Square Inn in Troy earns high praise from guests for its exceptional location, outstanding breakfast, well-appointed rooms, meticulous cleanliness, and remarkable staff service. Ideally situated in the heart of Troy near the river, the hotel provides easy access to the vibrant downtown area, local attractions, and event venues, making it a perfect choice for travelers looking to explore or attend events.
Guests frequently commend the hotel’s breakfast, noting a wide variety of high-quality dishes, including pancakes, eggs, and sausages, with options to suit different dietary needs. This impressive breakfast experience is further enhanced by the hotel's proximity to local restaurants.
The rooms are consistently described as clean, spacious, and comfortable, featuring cozy beds and amenities that ensure a restful stay. Recent renovations contribute to a modern and inviting atmosphere throughout the hotel, from the rooms to the communal spaces like the lobby. While a few minor issues were noted, they do not detract from the overall positive experience.
Cleanliness remains a standout feature, with guests repeatedly mentioning the pristine condition of the hotel, complementing its convenient location and secure environment. The staff, particularly those at the front desk, are recognized for their exceptional service, friendliness, and willingness to assist guests with any needs or inquiries. The team’s attentiveness significantly enhances the overall guest experience.
In summary, the Best Western PLUS Franklin Square Inn offers a combination of a prime location, exceptional service, and high-quality accommodations, making it a highly recommended choice for visitors seeking comfort and convenience in Troy.
La Quinta by Wyndham Latham Albany Airport is favorably reviewed for its prime location, making it exceptionally convenient for travelers due to its proximity to the airport and major highways such as I-87. Guests appreciate the easy access to restaurants, shopping centers and essential stores, as well as its strategic position for visiting local universities and attractions. Pet owners find the hotel particularly accommodating with its pet-friendly policies.
The breakfast offerings receive mixed reviews with some guests appreciating the variety and inclusion in the room price, while others find it basic and limited. Breakfast includes hot and cold items like breads, pastries, cereals and waffles, but lacks options like scrambled eggs and real proteins.
Rooms are generally praised for their cleanliness, spaciousness and modern conveniences, including refrigerators, microwaves, coffee makers and Smart TVs. Guests value the comfortable beds and pillows, contributing to a restful night's sleep. Occasional issues, such as wet carpets or smoke odors, are addressed by responsive staff.
Cleanliness standards are mostly upheld with many reviews applauding the clean and well-maintained facilities. However, some guests report issues with dirty carpets, hair in bathrooms and unpleasant odors in certain areas, indicating some inconsistencies in cleanliness.
The staff earns high praise for their friendliness and helpfulness. Front desk personnel and housekeeping are frequently commended for their professional and accommodating nature, significantly enhancing the guest experience.
The indoor swimming pool is viewed as a noteworthy feature, particularly for families. It is generally well-maintained, though there are occasional comments about murky water and overcrowding. The absence of a hot tub remains a minor drawback for some guests.
Beds receive mixed reviews with many guests finding them very comfortable, while a few find them too soft or lacking in comfort.
Overall, La Quinta by Wyndham Latham Albany Airport provides a decent and dependable lodging experience. While it may not offer luxury, it maintains a satisfactory level of cleanliness, comfort and service, making it a reliable choice for travelers seeking basic accommodations at a reasonable price.
Microtel Inn by Wyndham - Albany Airport enjoys a convenient location close to Albany Airport and major highways like Interstate 87, making it an excellent choice for travelers with early flights or those on the road. The surrounding area offers easy access to shopping centers, restaurants and a gas station, enhancing the overall convenience despite the hotel being somewhat tucked away.
Guests consistently commend the cleanliness and comfort of the rooms, which, although small, are well-maintained and soundproof. The beds with their soft sheets and good-quality pillows, contribute to a comfortable sleeping experience. The hotel receives praise for its clean facilities, although there have been occasional remarks about specific areas needing more attention.
Breakfast offerings are simple with a limited selection mostly consisting of basic continental items. While some guests appreciated the effort under COVID restrictions and the option for a quick bite, many felt the breakfast could be improved with more variety and fresher options.
The friendliness and helpfulness of the staff are significant highlights in many reviews. The front desk clerks, in particular, contribute to a positive experience with their accommodating and welcoming attitudes, making the check-in process smooth and pleasant. Although a few reviews mention less favorable interactions, the overall impression of the staff remains positive.
In summary, Microtel Inn by Wyndham - Albany Airport is a convenient and affordable option for short-term stays. Its prime location, clean and comfortable rooms and friendly staff make it an appealing choice, especially for travelers.
Hampton Inn Albany-Wolf Road is widely recognized for its exceptional location, offering easy access for travelers with its proximity to Albany's airport and major highways. The hotel's central positioning allows guests to conveniently explore local dining options, shopping centers, and the broader capital area. Visitors appreciate the clean and comfortable environment, with courteous staff who contribute to a pleasant stay, whether it’s a short stopover or a longer visit.
The breakfast at Hampton Inn Albany-Wolf Road is often described positively, with guests enjoying the variety and quality of both hot and cold options. The complimentary buffet and the availability of a bagged-to-go meal add convenience, particularly for those on the move. Guests find the service to be consistently friendly and attentive, with staff enhancing the dining experience and contributing positively to overall stays.
Guests frequently praise the spacious, modern, and clean rooms, showcasing a thoughtful design and practical amenities such as microwaves, fridges, and coffee makers. Comfortable beds and quiet rooms enhance the restful experience. The rooms' cleanliness extends throughout the hotel, contributing to its reputation as a safe and inviting environment, bolstered by courteous and efficient staff who ensure a seamless stay.
The staff at Hampton Inn Albany-Wolf Road exemplify hospitality, with many guests commending their friendliness and professionalism. Specific staff members are often highlighted for their memorable service, making guests feel at home and proving the team's commitment to accommodating needs. This welcoming atmosphere differentiates the hotel, elevating it as a preferred choice amongst travelers seeking comfort and excellent service.
Overall, Hampton Inn Albany-Wolf Road is celebrated for its comfort, cleanliness, and outstanding hospitality, ensuring a pleasant and restful experience for all guests visiting Albany.
The Crowne Plaza Albany - The Desmond Hotel is highly regarded for its exceptional location, strategic positioning, and easy access to various points of interest in the Albany area. With its close proximity to Albany International Airport and major interstates, the hotel offers convenience for both leisure and business travelers, enhanced further by a reliable shuttle service. The location balances accessibility to downtown attractions while providing a tranquil atmosphere with ample parking facilities, making it ideal for exploring the Albany area.
Guests frequently commend the hotel's dining experiences, particularly highlighting the exceptional breakfast served in Mr. D's Restaurant, known for its delicious and fresh options. The dinner menu also receives praise for its affordability and variety, with the quality of food and service enhancing the overall stay. The hotel’s restaurant is well-noted for accommodating different dietary needs, adding to the positive impression.
The rooms at the Crowne Plaza Albany - The Desmond Hotel are consistently described as spacious, modern, and exceptionally clean, with comfortable beds and well-maintained bathrooms contributing to a restful experience. The welcoming and efficient hotel staff further enhance guest satisfaction, known for their professionalism and friendliness.
Cleanliness is a hallmark of the hotel, with both rooms and common areas maintained to high standards. The beautiful grounds, including a well-kept courtyard, add to the inviting ambience, enhancing the overall guest experience.
The hotel staff are highlighted as a major strength, known for their friendliness, professionalism, and willingness to accommodate guest needs. Specific staff members are often mentioned for their exemplary service, contributing to a seamless check-in process and a comfortable stay.
The gym facilities receive positive reviews for their extensive offerings and spaciousness, while the pool, despite some mixed feedback, is appreciated for its location within the hotel’s appealing indoor area.
Parking is another positive aspect, with ample space and convenience appreciated, although it can become cramped when busy.
The hotel is also an attractive option for business travelers, thanks to its convenient amenities, such as the 24-hour shuttle service and well-equipped conference facilities. Guests appreciate the elegant ambiance and practical dining options, which complement their business needs.
Overall, the Crowne Plaza Albany - The Desmond Hotel delivers a welcoming, comfortable, and high-quality experience, making it a preferred choice for travelers seeking excellent service and accommodation in the Albany area.
Hampton Inn & Suites Albany-Downtown garners generally positive reviews across multiple categories, making it a highly recommended choice for various types of travelers. Located in the heart of downtown Albany, the hotel is praised for its proximity to major attractions, including entertainment venues like MVP Arena and Palace Theater. Guests appreciate the convenience of being within walking distance to numerous dining and nightlife options, as well as easy access to transportation hubs.
Breakfast offerings are well-received with a diverse and fresh selection frequently highlighted as a major perk. The on-site dining options, including the highly-rated dp Brasserie and Yono's, add a fine dining experience with the convenience of discounted meals for guests.
Rooms are a strong point, noted for their spaciousness, cleanliness and comfort, particularly the very comfortable beds. However, some guests mention the decor is a bit outdated and suggest that updates and renovations could further enhance guest satisfaction.
Cleanliness is consistently praised with very clean and well-maintained facilities and a friendly, accommodating cleaning staff. The hotel’s cleanliness significantly contributes to the positive ambiance and overall comfort.
The staff at Hampton Inn & Suites Albany-Downtown receive high marks for their exceptional friendliness and helpfulness, enhancing the guest experience across the board. From the front desk to housekeeping, the professional and courteous service is frequently mentioned as a standout feature.
Family travelers find the hotel to be welcoming and accommodating with spacious family rooms and convenient options like early check-in. For those interested in Albany's vibrant nightlife, the hotel's central location offers easy access to various bars and restaurants, adding to the overall experience.
The beds receive high praise for their comfort, contributing to restful nights for guests. Overall, while the hotel is not brand new and has some decor and furnishings that reflect its age, it offers a clean, functional and convenient stay. The added security of valet parking, the convenience for business travelers and the hotel’s accessibility features further bolster its appeal for a diverse range of guests.
However, there are areas for improvement, particularly with the Wi-Fi service, which has received mixed reviews and the valet parking fee, which some guests feel is too high. Despite these minor issues, the Hampton Inn & Suites Albany-Downtown stands out for providing a comfortable, convenient and pleasant stay in the heart of Albany.
Albany Airport Inn is notably appreciated for its advantageous location near the Albany International Airport, offering convenience for travelers with early flights or tight schedules. The complimentary shuttle service enhances this accessibility, and the hotel's proximity to major highways, dining options, and shopping centers offers guests a seamless experience whether for leisure or business. The peaceful environment and accommodating staff contribute to a welcoming atmosphere, making it a favored stop for budget-conscious travelers without sacrificing quality.
While the breakfast experience is mixed, the complimentary aspect and variety of options, including continental favorites like waffles and toast, are recognized as valuable perks. Positive encounters with attentive staff in a spacious eating area often mitigate occasional food quality concerns or minor service inconveniences.
Room experiences vary, with cleanliness and spaciousness often praised alongside comfortable beds and useful amenities like microwaves and refrigerators. Some rooms offer easy pool access, enhancing the relaxation aspect of their stay. However, guests should be aware of reports regarding outdated facilities, unpleasant odors, and occasional cleanliness concerns.
Staff interactions are overwhelmingly positive, with personnel commended for their friendliness and professionalism, contributing to a warm and accommodating guest experience. The dedication to service is a key reason many guests return, ensuring a welcoming environment throughout.
The hotel offers free Wi-Fi, though reviews indicate varied functionality, with some highlighting satisfactory connectivity while others note performance issues, especially during peak times. Despite this, the location, staff friendliness, and fair pricing offer a compensating value for most visitors.
The indoor pool is a well-received feature, praised for its cleanliness and suitability for families, making it a popular spot despite occasional minor issues. The pet-friendly policy adds to its appeal for travelers with dogs, accenting the overall inclusive environment.
Although some maintenance concerns exist, Albany Airport Inn generally meets basic traveler needs and is often chosen for its affordability and welcoming staff, crucial for families seeking a convenient and enjoyable temporary stop.
Red Roof Inn Albany Airport is well-regarded for its prime location near Albany Airport and Highway 87, offering excellent accessibility for both leisure and business travelers. This convenient setting, near attractions and dining options, provides exceptional value, making it an ideal base for guests looking to explore the area or attend local events. The hotel's competitive pricing adds to its appeal, enhancing the overall guest experience.
The rooms provide a mix of experiences, with spacious accommodations and clean linens contributing positively to guest comfort. While the beds are frequently praised for their comfort, akin to sleeping like a baby, there are concerns regarding cleanliness, particularly the occasional presence of stained mattresses and reports of bed bugs. Some rooms lack amenities like microwaves and refrigerators, and inconsistent room quality suggests room for improvement.
Cleanliness has received mixed reviews. While some rooms maintain a tidy appearance, issues such as unpleasant odors, stained linens, and unhygienic conditions are noted. These concerns highlight the need for comprehensive improvements to ensure a clean and comfortable environment for guests.
The staff is often praised for their friendliness and helpfulness, with particular recognition for Manager Ana's accommodating nature. Housekeeping is commended for attentiveness, and exceptional customer service is noted during some stays. However, inconsistency in staff professionalism remains a concern, with reports of unprofessional behavior and occasional difficulty in locating reservations.
Overall, Red Roof Inn Albany Airport offers a valuable location and comfortable beds but could benefit from attention to cleanliness and consistency in service to enhance the overall guest experience.
Motel 6 in Albany, NY, is consistently praised by guests for its strategic location and affordability. Situated near major highways, it provides easy access to the airport, city transit routes, and nearby attractions like Albany and Colonie. Guests appreciate the convenience of having a health food co-op next door, which adds to the overall appeal for both short and extended stays.
The motel offers budget-friendly accommodations with clean, spacious rooms featuring hardwood floors and ample outlets. Guests frequently highlight the cleanliness, fresh smell, and satisfactory level of hygiene in the newly renovated spaces. Although the beds receive mixed reviews, many found them comfortable, contributing to a restful experience. The establishment's room pricing is commended as a good value, particularly considering the area.
In terms of cleanliness, Motel 6 maintains a commendable standard despite not being a luxurious option. Rooms and bathrooms are consistently noted for their cleanliness and well-stocked amenities. The hardwood floors add a touch of freshness, setting the motel apart from typical budget accommodations.
The staff at Motel 6-Albany is recognized for their warmth and hospitality. Reviews often mention their friendliness, helpfulness, and efficiency, particularly during the check-in process. Staff members like Stacey, Andrea, and Olga receive personal accolades, enhancing the positive environment.
The motel's pet-friendly policy stands out as a key feature, with no additional charges for bringing dogs along. This, combined with the convenience of location and overall cleanliness, makes it an attractive option for travelers with pets.
In summary, Motel 6-Albany, NY provides an affordable, clean, and convenient stay with friendly staff and pet-friendly policies, making it an ideal choice for budget-conscious travelers seeking a no-frills experience.
The Staybridge Suites Albany Wolf Rd-Colonie Center by IHG is a highly recommended destination for both leisure and business travelers, celebrated for its prime location, comprehensive amenities, and exceptional service. Guests consistently applaud the hotel's central position in Albany, which provides easy access to major highways, the airport, and the nearby Colonie Center Mall, enhancing convenience for shopping and dining. Despite its proximity to bustling areas, it manages to offer a peaceful and clean environment, further enriched by beautiful architecture and meticulous maintenance.
The dining experience at the hotel is another standout feature. Guests highlight the breakfast buffet as top-notch, with a wide variety of high-quality options that exceed typical hotel offerings. The complimentary dinners on weekdays, complete with beer and wine, receive equally positive feedback for their value and contribution to a welcoming atmosphere.
The rooms are noted for their modernity, cleanliness, and spaciousness, equipped with amenities that provide a home-like experience. The accommodations are particularly suitable for families, offering separate living spaces and kitchenettes, while also featuring comfortable king-sized beds that enhance sleep quality.
Cleanliness across the hotel is exceptional, with guests praising the immaculate conditions from rooms to public areas. The staff's friendliness and professionalism amplify the positive experience, ensuring a warm and inviting atmosphere with attentive service.
The hotel's gym, pool, and hot tub facilities are well-maintained and cater to guests' fitness and relaxation needs, adding to the property's appeal. Standard amenities such as complimentary parking, shuttle services, and business-friendly features, like laundry facilities and a supportive environment for extended stays, make it an ideal choice for business travelers.
Overall, Staybridge Suites Albany Wolf Rd-Colonie Center by IHG combines comfort, convenience, and warm hospitality, making it a desirable choice for guests looking for a comprehensive and enjoyable stay.
The Hilton Garden Inn Albany Medical Center is highly favored by guests for its exceptional location and comfort. Situated directly across from the Albany Medical Center, it offers unparalleled accessibility via covered walkways, ideal for visitors attending medical appointments or visiting loved ones. It is conveniently located in a vibrant downtown area with attractions such as Washington Park and NY State Museum, along with a variety of dining options including an on-site sports bar and Starbucks. The hotel is praised for its cleanliness, quiet atmosphere, and comfortable rooms equipped with modern amenities like fridges and microwaves.
Breakfast service at the Hilton Garden Inn is well-regarded, with many guests noting the quality and value of offerings, including fresh fruit and made-to-order eggs. The staff enhance the breakfast experience with their pleasant demeanor, receiving consistent praise for their helpfulness and efficiency. Additionally, reviews highlight the hotel's cleanliness as being exceptional, complimenting the spotless rooms and well-maintained facilities. The hotel's staff are recognized for their friendliness and professionalism, often going above and beyond to assist guests, contributing to a warm and hospitable environment.
Parking at the Hilton Garden Inn is convenient, featuring free and secure parking options, adding to the overall ease of access and positive guest experience. Families appreciate the welcoming atmosphere and strategic location, seamlessly connected to the Albany Medical Center. The indoor pool is a hit among younger guests, and the spacious accommodations cater to family needs. The comfort of the beds often garners commendation, contributing to a restful night's sleep enhanced by comfortable pillows.
While occasionally mentioned as having dated decor, the hotel frequently exceeds guest expectations for its three-star rating, sometimes being likened to offering five-star service at a three-star rate. The location, quality service, and accommodations make it a practical choice for both leisure and business travelers, especially those with medical-related needs. Overall, the Hilton Garden Inn Albany Medical Center delivers consistently on comfort, cleanliness, and convenience, affirming it as a favored choice for visitors to Albany.
Travelodge Inn & Suites by Wyndham Albany enjoys a favorable reputation largely due to its prime location in Albany. Visitors appreciate its convenient proximity to shopping centers, large malls, numerous restaurants and major highways, making travel easy. The hotel is also a short drive from Albany Airport and UAlbany, further enhancing its appeal.
The staff consistently receives high marks for their friendly and attentive service, particularly the front desk team, who have been noted for their helpfulness and welcoming demeanor, even during late-night arrivals. The rooms are generally described as spacious, clean and well-equipped with essential amenities such as a microwave, fridge and hairdryer. Guests find good value for their money, enjoying comfortable beds and a satisfactory overall experience.
However, some aspects of the hotel do fall short. The breakfast offering, consisting of a grab bag with minimal items, is often considered inadequate by guests. Cleanliness is another area needing improvement with frequent reports of dirty linens, musty odors and poor room maintenance. Occasionally, guests have also found the beds either too high or uncomfortable.
Despite these drawbacks, Travelodge Inn & Suites by Wyndham Albany remains a viable choice for travelers due to its strategic location, value and generally positive guest interactions with the staff.
Enjoy this ideal and quiet setting just a few minutes from Albany's restaurants, shops and business corporations.
Summary of reviews
The Hilton Garden Inn Albany Airport is highly regarded for its exceptional location, which offers unparalleled convenience for travelers using the nearby airport, just a mere three-minute shuttle ride away. Guests frequently highlight the ease of access with the airport shuttle service and the presence of airport parking adds an extra layer of convenience. Positioned strategically, the hotel is also close to stores, restaurants and major highways, making it suitable for both leisure and business travelers.
Rooms are generally praised for being spacious and comfortable, often noted for their cleanliness and range of amenities. Despite some concerns about dated interiors and occasional maintenance issues, the overall impression is positive with guests appreciating the quiet environment and the on-site dining options.
The breakfast experience yields mixed reviews. While some guests enjoy the quality and friendly service, there are common complaints regarding the cost and confusion over pricing. The lack of complimentary options and the perceived value of the continental breakfast are areas that could benefit from improvement. Nonetheless, the helpful and courteous staff manage to enhance the breakfast experience for many guests.
Cleanliness at the hotel receives a favorable mention overall with many guests finding the property well-maintained and sanitized. The staff’s friendliness and the comfortable, quiet rooms contribute positively to guest experiences. Some critiques point to areas needing deeper cleaning, such as carpets and bathrooms and issues like odor and malfunctioning fixtures. Despite these, the general sentiment is positive with special mention of the accommodating staff.
The hotel's staff stands out for their friendly, helpful and professional service. Guests often highlight the pleasant interactions and the ready assistance offered by the team, especially the front desk and shuttle service staff. Specific individuals like Deborah are frequently mentioned for their positive impact. Even amidst some remarks about the hotel's age, the outstanding service from the team significantly enhances the overall guest experience.
Beds receive mixed reviews with many guests finding them comfortable. However, there are mentions of uncomfortable pillows and bed sizes that could be more accommodating. Exceptions aside, most guests report a restful stay due to the comfort of the beds.
Overall, the Hilton Garden Inn Albany Airport is highly valued for its prime location, comfortable rooms and excellent staff service, making it a practical and pleasant choice for travelers seeking convenience near Albany Airport.