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Summary of reviewsHotel Lukashansl in Bruck emerges as a charming and convenient destination for a diverse range of travelers with particularly positive feedback on several key aspects. Situated centrally, the hotel offers a prime location that provides guests with easy access to the Grossglockner High Alpine Road and nearby attractions like Zell am See and Kaprun. Its picturesque setting featuring mountain views and proximity to dining options adds to its appeal. For those traveling by car, free parking and secure, ample parking options for motorcyclists are a significant convenience.
The breakfast experience at Hotel Lukashansl is appreciated by some for its early availability and hearty homemade items, despite the need for improvements in variety and freshness. Dinner garners accolades for its delicious offerings and atmosphere, particularly in the outdoor terrace and beer garden, although there are areas to work on regarding portion sizes, menu variety and service consistency. The hotel’s rooms offer a mix of modern and traditional designs with many guests appreciating the clean, spacious and comfortable accommodations. Scenic views and newly renovated bathrooms add to the positive impressions, although older sections of the hotel require better maintenance.
Cleanliness at the hotel has mixed reviews. Many guests find the rooms generally clean with comfortable beds and well-maintained common areas, but others have reported issues in certain areas like breakfast and dining sections and the natural bio-pool. The pool area is praised for its picturesque setting, though maintenance concerns regarding algae and water cleanliness need addressing. In terms of WiFi, some guests enjoy strong and reliable connectivity, but others face challenges with weak signals and lack of access information.
Staff at Hotel Lukashansl are predominantly recognized for their friendliness and helpfulness, contributing positively to guest experiences, although there are occasional lapses in service and language barriers. For those traveling with family, the hotel stands out with spacious family rooms and a welcoming atmosphere that caters well to guests of all ages.
Overall, Hotel Lukashansl offers a blend of historic charm and central convenience, making it an attractive choice for explorers and families alike with several areas showing potential for enhancement to ensure a consistently better guest experience. Show more
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Hotel near Ski Resorts
The hotel has a free ski shuttle and is near Kaprun, Rauris, and Zell am See ski areas. It offers a seasonal outdoor pool, sauna, and ski equipment rental service.
Dog Friendly Hotel
The hotel provides a pet-friendly atmosphere where dogs are welcome. However, it is important to note that the hotel has its own dogs that roam freely in common areas.
Hotel with Parking
This hotel offers plenty of free private parking, including a convenient underground car park for guests. Ample parking space is available on site.
EV charging stations
3-Star Hotel
Known for stunning mountain views and exceptional service, providing a touch of luxury. Ideal for guests seeking relaxation with proximity to nature and other attractions.
Hotel with EV Charging Stations
Hotel near Golf Courses
Historic Hotel
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Single RoomThe single room provides a wardrobe, a carpeted floor, as well as a private bathroom featuring a bath or a shower and a hairdryer. This single room offers heating, a flat-screen TV and mountain views. The unit offers 1 bed.
Double RoomThe double room provides a wardrobe, a carpeted floor, a balcony with mountain views as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Triple RoomThe triple room provides a wardrobe, a carpeted floor, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.
Quadruple RoomThe quadruple room features a wardrobe, a carpeted floor, as well as a private bathroom boasting a bath or a shower and a hairdryer. This quadruple room offers heating, a flat-screen TV and mountain views. The unit has 3 beds.
About Hotel Lukashansl
License: 50602-0000410-2020
Guest Reviews
7.3
Good
Location
Nestled in the heart of Bruck, Hotel Lukashansl boasts a prime location that has garnered praise from its visitors. This traditional hotel is perfectly situated for those looking to explore the surrounding natural beauty and landmarks. It's a convenient starting point for excursions to the iconic Grossglockner High Alpine Road with easy access right at kilometer zero, making it an ideal base for cyclists, motorcyclists and adventurers. The charming village setting offers proximity to local restaurants and bars, ensuring that guests have a variety of dining options nearby.
The scenic location of the hotel with views of the surrounding mountains and the Tauern Cycle Path, offers a peaceful retreat for travelers. Despite its central position in a busy area, many guests have noted that it remains a quiet and tranquil spot for unwinding. Furthermore, the hotel's vintage charm, spacious rooms and beautiful wooden floors add to its appeal.
Free parking is available, which is a significant convenience for those traveling by car. The hotel’s advantageous position also makes it easy to visit nearby attractions such as Zell am See, Kaprun and various ski slopes. For those interested in outdoor activities, the location is optimal for biking tours, hikes and ski trips.
In summary, Hotel Lukashansl's central and picturesque location, combined with its historic charm and proximity to key attractions, makes it a preferred choice for travelers looking to explore the beauty of Bruck and its surroundings.
Breakfast
Guest reviews of the breakfast at Hotel Lukashansl offer a mixed picture. On the positive side, many describe the breakfast as good, delicious and hearty with some appreciating homemade granola, yogurt, fresh eggs and a plentiful buffet. Early bird guests will be pleased to know that breakfast is available from as early as 5 am, making it convenient for those with early starts. The setting for breakfast is noted as beautiful and sometimes even compared to a castle, enhancing the dining experience. Outdoor seating is available, adding a charming touch for those who prefer to dine al fresco.
However, the reviews also highlight several areas for improvement. A recurring criticism is the lack of variety and fresh options such as vegetables and fruits in the breakfast spread. Many guests found the buffet quickly depleted with reports of empty platters as early as 7:30 or 8:30 am, indicating potential issues with restocking. Cleanliness and presentation also drew negative feedback; some guests noted stained tablecloths, poorly washed dishes and an overall lacklustre arrangement. The quality and selection of food items were often described as minimal, basic and sometimes even disappointing.
In summary, while some guests had a satisfying and pleasant breakfast experience at Hotel Lukashansl, there are consistent concerns about variety, freshness and replenishment that suggest room for improvement. The hotel's breakfast service seems to have potential, especially given the positive remarks about its early availability and certain homemade items, but attention to detail and better management could elevate the overall guest experience.
Dinner
Hotel Lukashansl's dinner offerings receive a mixed bag of reviews with guests highlighting both positive and negative aspects. On the upside, many guests commend the delicious and very tasty food, especially enjoyed on the outdoor terrace. Dishes like Kaiserschmarrn, Wiener Schnitzel and the sensational cheese dumpling soup have been particularly noted for their quality. The good service and hospitality, alongside the option to dine late into the evening, add to the positive dining experience. The outdoor dining area, including the beer garden, is mentioned favorably for providing a pleasant atmosphere.
However, there are critical notes that cannot be ignored. Some guests felt that the portions were small and not proportional to the prices. Others remarked on the limited dinner options and underwhelming quality with a particular concern over the menu consisting mostly of schnitzels. The restaurant's operation hours also appear inconsistent and the closing time of 9 PM leaves some guests hungry if they order late. Additionally, there were complaints about long wait times with some experiencing delays up to an hour.
Overall, while the hotel’s dinner receives praise for its taste and atmosphere, there are noticeable areas for improvement in portion sizes, menu variety and consistency in service.
Rooms
Hotel Lukashansl offers a diverse range of rooms that cater to various preferences with a mix of modern and traditional designs. Many guests were pleased with the clean, spacious and comfortable accommodations, highlighting the newly renovated bathrooms and the well-equipped rooms. The scenic views from the windows and balconies often left a positive impression, providing a picturesque backdrop for a relaxing stay.
Several rooms are notably spacious with comfortable beds that contribute to a restful night's sleep. The more modern parts of the hotel received commendations for their updated facilities and cleanliness, offering a satisfactory balance between historic charm and contemporary comfort. The traditional Austrian design and antique furniture in some rooms add a unique character, appreciated by those looking for a rustic vibe.
However, there are some drawbacks. A portion of the rooms, especially those in the older parts of the hotel, appeared worn out and outdated. Issues such as stained carpets, poor ventilation, dusty interiors and inadequate cleaning were occasionally reported. In-room facilities like air conditioning and basic toiletries were sometimes missing, which detracted from the overall convenience. Noise from nearby areas, particularly in rooms near laundry facilities, was also a concern for some visitors.
Though the hotel boasts charming elements and historically rich decor, certain areas require better maintenance and modernization to meet current hospitality standards. The friendly staff and the centrality of the location help balance some of these negatives, making Hotel Lukashansl a mixed bag of experiences depending on the room and building section you stay in.
Beds
At Hotel Lukashansl, opinions on the beds are varied but generally lean towards some positive aspects. Many guests have appreciated the comfort of the beds, noting them to be both comfortable and clean. Several reviews specifically mentioned the beds as being comfortable with some highlighting the presence of comfy new linens. There were also remarks about good, large beds and some guests were pleased with the neat presentation of their sleeping arrangements.
However, there are numerous critiques. A recurrent theme is the softness of the mattresses, which some found to be too soft or saggy, affecting their sleep quality. Others found the mattresses to be hard and the pillows thin, resulting in an uncomfortable sleeping experience. Issues such as old and worn-out beds, outdated mattresses and bedding appeared in several reviews. Some guests faced problems with bed sizes and specific requests not being met, like the non-provision of separate beds or the presence of an undersized extra bed.
Despite these mixed reviews, guests overall found certain rooms with better beds after switching, indicating that room choice might play a significant role in bed satisfaction at Hotel Lukashansl. Nonetheless with remarks on torn sheets, squeaky beds and uncomfortable pillows surfacing repeatedly, it is clear the hotel has areas needing improvement to ensure all guests have a restful stay.
Cleanliness
Hotel Lukashansl offers a mixed experience in terms of cleanliness according to various guest reviews. On the positive side, many guests reported that the rooms were generally clean, tidy and spacious with clean towels and comfortable beds. Several reviews noted that the cleaning staff provided daily service and several areas like the hallways and common areas were maintained well with consistent mentions of clean and modern bathrooms.
However, issues with cleanliness were also remarked upon frequently. Some guests found the breakfast and dining areas to be unclean with dirty tables, cutlery and floors. There were multiple mentions of cobwebs, dust and stained linens in rooms. Bathrooms, in particular, received numerous complaints about mold, lack of soap and improper cleaning.
The swimming pool also seemed to exhibit issues with cleanliness, as numerous guests encountered algae and cloudy water. Additionally, the overall upkeep of the hotel appeared to disappoint several visitors, who pointed out outdated furnishings and general neglect in some areas.
In conclusion, while there are elements of cleanliness and comfort at Hotel Lukashansl that meet guest expectations, significant improvements are needed to address the concerns raised about specific rooms and communal areas.
Staff
Hotel Lukashansl has garnered mixed reviews regarding its staff, but the consensus leans towards a positive experience. Guests often highlight the friendliness and helpfulness of the team with the reception and general service often described as welcoming and accommodating. Many visitors appreciated the warm and jovial attitudes of the waitstaff and cleaning personnel, which added a pleasant touch to their stays. The hotel's owners are also frequently praised for their extreme friendliness and for providing valuable recommendations and personalized care to ensure a stress-free holiday.
However, the hotel does face some criticism. The most recurring issues relate to inconsistent service and language barriers with several staff members struggling with both German and English. There are also reports of some staff being overworked, leading to occasional rudeness and a lack of attentiveness. Reception services have been particularly troublesome for a few guests, who found it difficult to reach staff or noted unprofessional behavior during interactions.
Despite these issues, the majority of reviews reflect positive experiences with many guests appreciating the effort and kindness of the staff. The hotel seems to excel when staff engagement is high, which significantly enhances the overall guest experience.
Wi-Fi
Hotel Lukashansl has received mixed feedback regarding its WiFi services. Several guests have highlighted that the internet was fast and even mentioned that the WiFi had enough power for streaming, indicating a generally strong and stable connection at times. The internet worked well throughout the hotel, which would be convenient for those needing reliable connectivity for work or leisure.
However, some guests encountered issues with the WiFi, noting that the signal was weak, particularly in the rooms and that WiFi was not always reliable. A few reviews mentioned that WiFi was poor, especially in the evenings and some guests found no WiFi available at all. There were also several mentions of a lack of information or indications about the WLAN password in the rooms, which could cause inconvenience for guests trying to access the internet.
In summary, while some guests experienced excellent internet speed and good connectivity, others faced challenges with weak signals, especially in certain areas of the hotel and found the lack of information on accessing WiFi to be an issue.
Pool
Hotel Lukashansl presents a unique and noteworthy swimming experience with its natural bio-pool. Guests can enjoy the picturesque setting that includes a relaxation area and a bar, enhancing the overall ambiance. There have been mentions of a beautiful natural pool with breathtaking views of the surrounding mountains, adding a touch of serenity to the outdoor pool area.
However, it appears the hotel has faced some challenges in maintaining the pool. Numerous reviews highlight issues with algae and cleanliness, describing the pool as dirty, green and unfit for swimming at times. Despite these reports, there are comments appreciating the new pool additions, including new loungers, which suggest recent efforts to improve the guest experience.
While some visitors found the pool lovely and enjoyable, particularly the kids, others were disappointed by the condition of the water and surrounding areas. The natural aspect of the pool with waterlilies and other plants, appeals to eco-conscious travelers, though it seems that better maintenance is required to fully meet guest expectations.
Overall, the pool area has potential and is surrounded by positive elements like the garden and restaurant, making it a mixed experience for guests. Enhanced cleaning and maintenance efforts could elevate the pool to a highlight of the stay at Hotel Lukashansl.
Parking
Hotel Lukashansl offers a variety of parking options, making it a convenient choice for guests traveling by car or motorcycle. Visitors appreciate the ample and free parking facilities, including an underground garage and a private covered garage. The hotel provides secure parking for both cars and motorcycles with spaces available in different locations, such as in front of the hotel, nearby streets and an adjacent large underground car park. While there are plenty of parking spots, some reviews noted that spaces could be limited during peak times.
The parking setup is well-organized with guests praising the ease and convenience of parking. Motorcyclists specifically highlighted the covered and secure parking areas as a significant advantage. Additionally, the hotel's prime location on the Grossglockner Road in Bruck, surrounded by restaurants and other amenities, adds to the overall appeal. Despite minor concerns about parking availability, most guests found the parking experience at Hotel Lukashansl to be positive and hassle-free.
Family
Hotel Lukashansl stands out as a family-friendly destination, making it an ideal choice for those traveling with children. Guests frequently highlight the spacious family rooms, designed to comfortably accommodate a family of four, ensuring plenty of space for everyone. The hotel's family atmosphere and the warm hospitality of the staff contribute to a relaxed and enjoyable stay for guests of all ages.
The amenities provided in the family rooms are noted as appropriate and convenient and the breakfast received high praise for its variety, ensuring that even the pickiest eaters are satisfied. While there are no specific phrases directly addressing family-friendliness, reviews repeatedly mention it, emphasizing that this hotel is particularly well-suited for families.
Additionally, the hotel's child-friendly facilities, including a safe pool, add to its appeal for those traveling with young ones. Overall, Hotel Lukashansl combines comfort, space and a welcoming environment, making it a top choice for families looking for a pleasant and accommodating place to stay.
Ski
Hotel Lukashansl is highly regarded for its excellent proximity to nearby ski resorts, making it an ideal location for ski enthusiasts. Guests appreciate the well-organized skiing events and the overall pleasant environment for skiing. The hotel caters specifically to ski guests with storage space for skiers and ski slopes just a short distance away. Renting ski equipment is convenient, as the hotel offers this service on-site, though some feedback mentions a chaotic experience with the ski school. Despite this, the hotel's location and amenities such as the ski equipment Keller and designated ski room in the main house contribute to its strong reputation as a skier-friendly destination.
3 Star
Hotel Lukashansl maintains a standard consistent with its three-star rating, offering good value for money. Guests generally find the room equipment and overall quality typical of a three-star establishment, making it a fine choice for the price. The price corresponds well to the level of service and facilities provided, which align with three-star expectations.
However, there are mixed reviews about the breakfast. Some guests appreciated the breakfast setup, stating that it matched the hotel's three-star status. Others noted that the breakfast was basic or not quite up to the level expected for a three-star hotel. Additionally, a few reviews pointed out that the cleanliness of the chairs was below acceptable standards.
Overall, Hotel Lukashansl seems to fulfill the expectations for a three-star hotel, particularly in terms of value and standard room amenities, although there is room for improvement in breakfast offerings and maintenance.
Outdoor Pool
The outdoor pool at Hotel Lukashansl garners a mix of impressions from guests, though the overall sentiment leans positively. Guests frequently appreciate the wonderful and large pool set amidst a beautiful garden and a vast grassy area, making it a serene spot for relaxation. The pool area is often described as nice with some noting the new loungers provided. Guests also highlight the natural aspect of the pool and the fresh water filtered through reed beds, enhancing the tranquil ambiance. The picturesque view from the outdoor pool adds to the overall appeal. However, some guests remark on the cleanliness, noting instances of dirty or green water and a few mention that the pool might not always be suitable for swimming. Despite these occasional drawbacks, the pool generally earns praise for its size, natural setting and the pleasant garden surroundings.
Historic
Hotel Lukashansl stands as a striking testament to history, wrapped in the charm and authenticity of a bygone era. An antique treasure, the hotel seamlessly blends modern convenience with rustic aesthetics, preserving its historical essence. The building and its furniture exude a museum-like quality, highlighting beautifully preserved antiques and traditional oak furniture, all of which create a deeply atmospheric and charming stay.
One can't help but feel transported to a different time with the hotel's old wooden floors and a plethora of cozy seating areas that echo its historical character. The establishment itself feels very much like an interesting historical building, full of well-preserved old things and unusual spaces that invoke a sense of nostalgia.
Situated beautifully, overlooking the river, the hotel not only offers aesthetic pleasure but also a glimpse into a rich history with part of the structure being at least 200 years old. Its respectable charm is evident in every corner, making it a pure cozy haven for those seeking an immersive historical experience.
Hotel Lukashansl is not just accommodation; it's a charming old inn with a rich history, a place where the past is palpably felt and beautifully preserved.
Dog Friendly
Hotel Lukashansl offers a welcoming environment for dogs with its dog-friendly policies and amenities that cater to pet owners. Dogs are allowed throughout the hotel and guests appreciate the pet-friendly atmosphere where their furry companions feel welcome. However, the hotel has its own dogs that roam freely in common areas like the lobby and hallways. This has raised concerns among some guests, as these dogs have displayed aggressive behavior, including biting and attacking other dogs and even guests. While the hotel allows pets and many guests value this, the aggressive behavior of the owner's dogs has led to negative experiences. The hotel's management has not taken specific actions to address these issues, causing some guests to reconsider future stays. Effective measures to keep the owner's dogs away from guests and their pets could significantly enhance the overall experience.
Yes, Hotel Lukashansl has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hotel Lukashansl.
Yes, Hotel Lukashansl welcomes dogs.
Yes, parking facilities are available at Hotel Lukashansl.