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Summary of reviewsUmbrella Hotel Bronx benefits greatly from its strategic location in the heart of the Bronx, offering easy access to Manhattan and nearby landmarks like Yankee Stadium. The proximity to the subway allows guests to effortlessly navigate the city's vibrant energy, with various dining and shopping options within reach. Despite concerns about the neighborhood's ambiance, the location remains a significant advantage for those valuing convenience and accessibility.
The hotel's rooms have received positive feedback for their spaciousness and clean plumbing. Nonetheless, several reviews indicate room conditions that need improvement, with recurring issues such as unpleasant odors, worn furniture, and non-functional amenities. Concerns about safety and maintenance suggest some guests face challenges that impact their overall satisfaction.
Cleanliness reviews show a mixed picture, highlighting the diligent efforts of cleaning staff and well-maintained facilities. Conversely, inconsistencies in housekeeping services and room condition detract from guest experiences. Efficient service from certain staff members is appreciated, with many guests noting positive interactions and excellent service. However, the variability in guest experiences, particularly regarding staff demeanor, suggests room for improvement in consistency.
The hotel's parking solution, despite being limited to three spaces and carrying a fee, is recognized as a convenient option in an area with few alternatives. The availability of clean, dedicated parking spaces is appreciated by guests looking for a straightforward solution.
Mixed reviews about the beds reflect inconsistencies in comfort and cleanliness, with some guests enjoying large and inviting beds while others encounter discomfort and maintenance issues. These differing experiences indicate areas in need of attention for future guests hoping for restful nights.
Overall, while the Umbrella Hotel Bronx offers substantial advantages in terms of location and convenient amenities, it would benefit from addressing some operational and maintenance concerns to enhance guest satisfaction. Show more
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Hotel with Parking
Umbrella Hotel Bronx offers private parking on site. This provides a dedicated parking solution at the hotel, allowing for direct access to guest vehicles.
Family Friendly Hotel
Room Types
Double Room with Two Double Beds - Non-SmokingOffering free toiletries, this family room includes a private bathroom with a bath and a shower. The air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a wardrobe, a carpeted floor as well as city views. The unit offers 2 beds.
Standard King RoomThe spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room features a flat-screen TV with streaming services, a wardrobe, a carpeted floor and heating. The unit offers 1 bed.
Standard King RoomThe spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. This double room features a wardrobe, heating and a flat-screen TV with streaming services. The unit offers 1 bed.
Guest Reviews
5.8
Rated
Location
Nestled in the heart of the Bronx, the Umbrella Hotel boasts a location with undeniable strategic advantages. Guests appreciate its close proximity to Manhattan, making it an ideal base for both business trips and leisurely explorations. It sits conveniently near the subway, offering easy access to the urban hustle and bustle, as well as being within reach of notable landmarks like Yankee Stadium. The surrounding area is replete with shopping options and dining outlets, offering an array of choices for quick meals and retail therapy. While the neighborhood is not universally praised for its ambiance or safety, the hotel's location is undeniably convenient for those looking to be near key amenities and transportation links. However, potential visitors should be aware that some reviews mention concerns about the surrounding environment.
Rooms
The Umbrella Hotel Bronx offers rooms that some guests have found to be spacious and cozy, while others appreciated the clean plumbing and practicality of the space. Despite these positives, many reviews highlight concerns that detract from the overall experience. A recurring issue is the pervasive smell of cigarettes and marijuana permeating both the rooms and hotel, which has caused discomfort for guests, especially those with allergies. The condition of the furniture and bedding appears problematic, with reports of burn holes, stains, and worn-out carpets contributing to an unsettling atmosphere. Complaints about non-functional amenities, like broken showers and a lack of coffee makers or microwaves, further exacerbate guest dissatisfaction. Safety concerns arise due to the absence of security latches on room doors. Overall, while some aspects like room size and cleanliness of certain facilities are praised, the concerns over odors, maintenance issues, and safety are prevalent and have significantly impacted guest experiences.
Beds
At the Umbrella Hotel Bronx, guests have shared mixed experiences regarding the quality of the beds. While several reviewers appreciated the comfort and size of the beds, noting them as large and inviting, others experienced discomfort and encountered maintenance issues. Some guests found the beds to be uncomfortable or uneven, with a few remarks about finding hair on the sheets, which points to occasional lapses in cleanliness. Additionally, the pillows received criticism for not meeting expectations in terms of comfort. Despite these challenges, some visitors found the beds comfortable, indicating that experiences can vary. Overall, the reviews reflect an inconsistency in the sleeping arrangements that future guests might want to consider.
Cleanliness
Umbrella Hotel Bronx presents a mixed picture regarding cleanliness, based on guest reviews. On the positive side, many guests appreciated the overall cleanliness of the facility, with several highlighting the hard work and efficiency of the cleaning staff. Rooms were often described as clean, spacious, and pre-arranged to ensure comfort, with special mentions of well-maintained plumbing and hot water availability. However, there is a stark contrast from other accounts. Some guests encountered significant cleanliness issues, ranging from unclean bedsheets and unpleasant odors to poor room conditions and inadequate housekeeping services. Additionally, reports of rude staff interactions and maintenance oversights have been noted, pointing to inconsistent service and attentiveness. While there are commendable aspects of the Umbrella Hotel Bronx, these mixed reviews indicate that experiences can vary widely, influencing the overall satisfaction of guests.
Staff
The Umbrella Hotel Bronx has garnered varied opinions regarding its staff, though many guests have noted positive experiences. Several reviews highlight the staff as awesome, helpful, and pleasant, with instances of being very kind and accommodating. Many guests appreciated the excellent service they received, noting the staff's capability in resolving issues and making stays more comfortable. However, feedback about the front desk and customer service is mixed. Some guests encountered politeness and friendly attitudes, while others found reception staff rude and off-putting. Room service communication also seems to be an area for improvement. Despite these occasional challenges, there are recognized moments of hospitality that stand out. Overall, it appears that experiences with the staff can vary widely, suggesting a focus on consistent service quality might enhance guest satisfaction in the future.
Parking
Umbrella Hotel Bronx provides guests with a manageable parking solution despite some challenges. The hotel offers a parking area with a limited capacity of three spaces for those in need, at a rate of $20 per day. While this is not complimentary, the convenience of having parking available on-site is appreciated, particularly in an area with few parking options. This arrangement ensures that guests have access to a clean and well-maintained parking space during their stay. Although the parking situation may not be ideal for those seeking free parking, the availability of designated spaces directly behind the hotel offers a straightforward alternative to navigating street parking in the neighborhood. Overall, guests recognize the value of having parking accommodations in this location despite the associated fee.
No, Umbrella Hotel Bronx doesn't have any pool.
No, a spa isn't available at Umbrella Hotel Bronx.
No, Umbrella Hotel Bronx doesn't allow dogs.
Yes, parking facilities are available at Umbrella Hotel Bronx.