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Summary of reviewsThe Sheridan Hotel receives generally favorable feedback for its convenient location, which offers easy access to nearby restaurants, stores, and a train station, making it a practical choice for travelers. Visitors appreciate the free parking facility, adding to the convenience for those arriving by car. Despite some noise and mixed opinions about the neighborhood's cleanliness and appeal, the hotel's location is highly valued for its accessibility and practicality, particularly for those visiting family, attending classes, or requiring proximity to jobsites.
Room experiences at Sheridan Hotel include both positive and negative aspects. On the bright side, guests have praised modern and clean rooms, efficient customer service, comfortable beds, and an overall accommodating atmosphere. However, smaller room sizes, reports of old stains, towel shortages, and occasional unpleasant odors are noted areas for improvement. Still, the combination of well-maintained rooms and attentive service can lead to a satisfying stay for many visitors.
Cleanliness, however, is a recurring concern, with numerous reports of dirty rooms, bad odors, and sightings of roaches. Issues such as stained carpets, inadequate towels, and dim lighting contribute to guests' dissatisfaction in this area, indicating significant room for improvement in the hotel's cleaning standards.
The majority of guests commend the Sheridan Hotel staff for their friendliness and helpfulness. The housekeeping team's professionalism and eagerness to assist are particularly appreciated, ensuring a pleasant stay for many. Nonetheless, a few instances of rudeness at reception highlight areas needing attention to maintain consistency in service and enhance overall guest satisfaction.
Regarding bed comfort, reviews are mixed. Some guests find the beds satisfactory, while others report issues with hard mattresses, lumpy pillows, and insufficient bedding. Although staff are responsive and provide additional quilts on request, the variation in comfort suggests potential considerations for future guests seeking a restful sleep experience.
Overall, while the Sheridan Hotel excels in location and staff friendliness, improvements in cleanliness and some room and bedding aspects could enhance the overall guest experience. Show more
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Categories
Hotel with Parking
Sheridan Hotel provides free private parking on site, although a reservation is needed. Guests benefit from complimentary self-parking, ensuring a convenient and cost-effective solution for vehicle accommodation.
Family Friendly Hotel
Accessible Hotel
Room Types
Queen Room with Two Queen Beds - Disability AccessThis room features a flat-screen TV, microwave, and refrigerator.
Queen Room - Non-SmokingThis room features a flat-screen TV, microwave, and refrigerator.
Double Queen SmokingThis room features a flat-screen TV, microwave, and refrigerator.
Double Queen Room - Non-SmokingThis room features a flat-screen TV, microwave, and refrigerator.
Guest Reviews
4.7
Rated
Location
Sheridan Hotel boasts a location that is generally appreciated for its convenience. Guests have highlighted its proximity to a variety of restaurants and stores, which adds to the ease of their stay. The hotel's closeness to a train station offers easy access to transportation, making it a practical choice for those traveling around the city. For those visiting family or needing to be close to jobsites or classes, the location has proven to be advantageous. Additionally, the hotel offers free parking, an appealing factor for guests who drive.
Some reviews note the area can be noisy, yet it's deemed understandable given the hotel's central position. However, opinions about the neighborhood are mixed, with some guests pointing out the area's drawbacks in terms of cleanliness and overall appeal. Lastly, while the location suits many guests’ needs, it might not be ideal for those strictly seeking nearby tourist attractions. Despite varied impressions, Sheridan Hotel's location remains an attractive feature for its accessibility and practicality.
Rooms
The Sheridan Hotel offers a mix of experiences according to guest reviews, with several highlights worth noting for potential travelers. Guests have appreciated the modern and clean state of some rooms, indicating that everything worked well, ensuring a comfortable stay for many. The hotel's customer service has also received positive feedback, suggesting a welcoming and accommodating environment. Certain guests found the beds comfortable, and cleanliness was mentioned favorably in some instances, contributing to an enjoyable experience for some visitors. However, it's important to be aware that room sizes can be small, and there have been reports of issues such as old stains, a shortage of towels, and occasional unpleasant odors. While some areas of the hotel might benefit from further improvements, the modern and well-maintained rooms combined with good customer service can make for a satisfying stay for many.
Beds
The beds at Sheridan Hotel have garnered mixed feedback from guests, with some pointing out areas for improvement, while others found their experience satisfactory. Despite a range of reviews on comfort, a few guests have highlighted moments of comfort during their stay. However, some visitors noted issues such as hard mattresses, lumpy pillows, and limited pillow availability for larger beds, which impacted their comfort. Additionally, there were remarks about inadequate bedding with thin sheets, particularly during winter, although staff did provide a quilt upon request. While comfort was achieved by some, potential guests might consider these varied experiences when planning their stay.
Cleanliness
The reviews for Sheridan Hotel present a rather concerning picture when it comes to cleanliness. While a few guests noted the rooms as modern with everything functioning well during their stay, the overwhelming consensus points to significant cleanliness issues. Many guests reported dirty rooms and bathrooms, often mentioning bad odors permeating the environment. Reports of roaches were frequent, with some even spotting them under the bed and throughout the hotel. There were numerous complaints about stained carpets and bedding, along with observations of mold and dirt in the showers. The towels received criticism as well, being described as small and inadequate. Other issues included malfunctioning toilets, dim lighting, and writing on bathroom walls. Unfortunately, these aspects suggest substantial room for improvement in the hotel’s cleaning standards.
Staff
Sheridan Hotel's staff receives appreciation for their friendly and helpful demeanor, with many guests highlighting their attentiveness and exceptional customer service. The housekeeping team, in particular, is noted for their professionalism and willingness to assist, ensuring guests have a pleasant stay. However, some reviews point to areas needing improvement, such as instances of rudeness at the reception and distractions during interactions, which detracted from the overall experience for certain guests. While the hotel staff generally exhibit pleasantness and politeness, consistency in service delivery remains a key focus for enhancing guest satisfaction.
No, Sheridan Hotel doesn't have any pool.
No, a spa isn't available at Sheridan Hotel.
No, Sheridan Hotel doesn't allow dogs.
Yes, parking facilities are available at Sheridan Hotel.