Global Luxury Suites at The Arches
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Summary of reviewsGlobal Luxury Suites at The Arches offers a blend of positive and mixed experiences, appealing to guests who value convenience and comfort. The location, while initially perceived as less desirable by some, proves advantageous with its proximity to the subway, facilitating easy access to New York City. The neighborhood is often appreciated for its safety, tranquility, and nearby stores and restaurants, although it is undergoing changes, presenting a mix of urban elements that can feel unsafe at times.
The rooms at Global Luxury Suites receive high praise for their spaciousness, cleanliness, and modern design. Guests enjoy the feel of a studio apartment, complete with comfortable beds, inviting bathrooms, and amenities like a kitchenette and a small balcony. These elements contribute to a restful and enjoyable stay, although some inconsistencies in room preparation are occasionally noted.
Cleanliness presents a varied picture, with many appreciating the tidy and fresh accommodations, but some experiencing issues due to a lack of consistent cleaning services and occasional structural problems. The absence of on-site staff sometimes exacerbates these issues, impacting the overall experience.
The property's reliance on digital self-service methods appeals to certain guests, providing ease in communication via chat. However, the lack of physical staff presence can lead to challenges, especially when immediate assistance is required. Management sometimes falls short in fulfilling requests, impacting the otherwise positive features such as a well-equipped gym and business center.
Basic amenities include WiFi, but connectivity experiences vary greatly, impacting business travelers in particular. Similarly, on-site parking offers convenience, but added costs and limited availability present challenges for some guests.
One of the standout features of Global Luxury Suites is the comfortable beds, which are often described as large and extremely comfortable, contributing significantly to the guests’ positive experiences. While the hotel has areas that could benefit from improvement, many guests depart with an overall favorable impression, particularly appreciating the size and comfort of their accommodations.
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The rooms at Global Luxury Suites receive high praise for their spaciousness, cleanliness, and modern design. Guests enjoy the feel of a studio apartment, complete with comfortable beds, inviting bathrooms, and amenities like a kitchenette and a small balcony. These elements contribute to a restful and enjoyable stay, although some inconsistencies in room preparation are occasionally noted.
Cleanliness presents a varied picture, with many appreciating the tidy and fresh accommodations, but some experiencing issues due to a lack of consistent cleaning services and occasional structural problems. The absence of on-site staff sometimes exacerbates these issues, impacting the overall experience.
The property's reliance on digital self-service methods appeals to certain guests, providing ease in communication via chat. However, the lack of physical staff presence can lead to challenges, especially when immediate assistance is required. Management sometimes falls short in fulfilling requests, impacting the otherwise positive features such as a well-equipped gym and business center.
Basic amenities include WiFi, but connectivity experiences vary greatly, impacting business travelers in particular. Similarly, on-site parking offers convenience, but added costs and limited availability present challenges for some guests.
One of the standout features of Global Luxury Suites is the comfortable beds, which are often described as large and extremely comfortable, contributing significantly to the guests’ positive experiences. While the hotel has areas that could benefit from improvement, many guests depart with an overall favorable impression, particularly appreciating the size and comfort of their accommodations.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Parking
Global Luxury Suites at The Arches features private parking on site, including an on-site parking garage. This facility provides direct and secure vehicle storage for guests.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Gym
Small Hotel
4-Star Hotel
Guest Reviews
Global Luxury Suites at The Arches presents guests with a mixed experience when it comes to its location. Positioned near the subway, it's a convenient spot for those planning to explore New York City, with easy access to public transport making it a breeze to get to Manhattan. The neighborhood itself is often described as safe, quiet, and discreet, with plenty of stores and restaurants nearby, providing a local flavor to visitors. While the location offers tranquility away from the bustling city core, some guests find it initially less desirable, though many adjust with time, appreciating its proximity to essential amenities and local attractions such as a Yankees game. On the downside, some reviews highlight that the neighborhood is undergoing transformations, which manifests in mixed urban characteristics, and certain areas may feel unsafe or grim, especially at night. With no staff presence and the occasional discrepancy in room access, navigating the hotel can be tricky for some. Overall, while the locale may not be for everyone, the ease of transport and nearby conveniences offer a practical base for city adventurers.
Global Luxury Suites at The Arches receives an overwhelming wave of praise for its rooms, reflecting the consistent themes of spaciousness, cleanliness, and comfort. Guests have noted the rooms as being both modern and updated, often remarking on the advantageous combination of size and layout, which feels more like a studio apartment. Many visitors appreciate the clean and fresh appearance of the property, highlighting the thoughtful design and decor. The comfortable beds and inviting bathrooms add to the overall positive experience, ensuring restful nights. Amenities such as a kitchenette and a small balcony enhance the sense of convenience and enjoyment. Common facilities are also highlighted for their cleanliness and ease of use, contributing to a secure and comfortable stay. Amidst the various positive remarks, a few inconsistencies in room preparation are mentioned. Nonetheless, the majority of guests depart with a favorable impression of well-maintained, spacious, and beautifully appointed accommodations.
Global Luxury Suites at The Arches seems to have received acclaim for its notably comfortable beds, with many guests describing them as huge, comfy, and super comfortable. Rooms are well-appointed with spacious beds, often including king-size options that are particularly suitable for families. The decor is attractive, adding to the overall appeal of the accommodations. Guests have enjoyed amenities like well-sized TVs, which enhance the in-room experience.
However, some review comments highlight areas that could benefit from improvement, such as housekeeping standards and logistical arrangements. Issues like missing requested beds, cleanliness of pillows, and room sizes have been noted by guests, impacting their overall experience. Despite a few challenges, the comfortable beds stand out as a positive feature in the hotel, offering restful nights for most visitors.
Global Luxury Suites at The Arches showcases a mixture of feedback regarding its cleanliness. Many guests appreciate the tidy and spacious accommodations, noting that the rooms and corridors often meet high standards of cleanliness. The decor and space of the rooms receive positive comments, and the establishment is praised as being a fresh and safe environment overall.
However, the hotel seems to struggle with consistency in its cleaning services. Some guests have experienced issues with dirty linens, unclean bathrooms, and overall lack of cleanliness in specific instances. There are mentions of pests, such as bedbugs and roaches, which have not been addressed in a timely manner due to the absence of on-site staff support. Additionally, structural issues like leaky ceilings and damaged fittings have been noted without prompt maintenance resolutions.
For future visitors, while the appealing aspects include clean, well-kept spaces, it's advisable to verify room readiness and be prepared for some variability in housekeeping standards.
Global Luxury Suites at The Arches offers guests a unique approach to accommodations, relying heavily on digital self-service methods rather than traditional staffing. While some guests appreciate the ease and efficiency of communicating with the staff via chat, many have noted pronounced difficulties with in-person interactions or addressing concerns due to the absence of physical staff presence. This reliance on technology can lead to swift communication in some cases but also leaves room for miscommunication and slow responses, resulting in frustration for guests requiring urgent assistance.
The property's new building comes equipped with modern amenities like an impressive gym and business center, which are well-received. However, management's reluctance to fulfill guest requests can detract from the overall positive features of the facilities. Guests have also pointed out issues with bookings, indicating discrepancies between advertised prices and final charges, alongside receiving excess email communications.
The lack of staff means no reception or dedicated support is provided, often leaving guests to fend for themselves, which has been particularly challenging when door codes fail or issues arise with room conditions. On rare occasions, customer service has been responsive and helpful by confirming bookings and addressing problems promptly, though these instances are few. The property's emphasis on minimization of personal interaction and its reliance on technology might not cater to all preferences, especially for those who value a traditional, high-touch service experience.
Global Luxury Suites at The Arches offers basic amenities, but when it comes to internet connectivity, the experiences of guests vary significantly. Some visitors find the WiFi easy to access, while others encounter issues such as regular interruptions and slow speeds. Unfortunately, several guests report being unable to use the WiFi effectively for work, as it was either down for extended periods or not functioning at all. There are also remarks about the absence of immediate support or staff availability to assist with resolving these connectivity problems. This inconsistency in WiFi services can impact the overall stay, especially for business travelers relying on uninterrupted internet access.
Global Luxury Suites at The Arches provides the convenience of on-site parking, which some guests found helpful for their stay. However, the parking experience seems mixed, with comments highlighting an additional cost that some considered to be on the higher side, at $35 a day. There are mentions of parking lots nearby, so while parking is available, it is not included in the hotel price and might require a bit of a walk. Guests noted that the parking situation could be improved, with the availability being somewhat limited. Though it appears that parking is managed by attendants, some guests reported attempts to charge $10 per hour, suggesting the need for clearer communication and pricing policies. Despite the challenges, having nearby parking options offers some convenience for those traveling by car.
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Location
Rooms
Beds
However, some review comments highlight areas that could benefit from improvement, such as housekeeping standards and logistical arrangements. Issues like missing requested beds, cleanliness of pillows, and room sizes have been noted by guests, impacting their overall experience. Despite a few challenges, the comfortable beds stand out as a positive feature in the hotel, offering restful nights for most visitors.
Cleanliness
However, the hotel seems to struggle with consistency in its cleaning services. Some guests have experienced issues with dirty linens, unclean bathrooms, and overall lack of cleanliness in specific instances. There are mentions of pests, such as bedbugs and roaches, which have not been addressed in a timely manner due to the absence of on-site staff support. Additionally, structural issues like leaky ceilings and damaged fittings have been noted without prompt maintenance resolutions.
For future visitors, while the appealing aspects include clean, well-kept spaces, it's advisable to verify room readiness and be prepared for some variability in housekeeping standards.
Staff
The property's new building comes equipped with modern amenities like an impressive gym and business center, which are well-received. However, management's reluctance to fulfill guest requests can detract from the overall positive features of the facilities. Guests have also pointed out issues with bookings, indicating discrepancies between advertised prices and final charges, alongside receiving excess email communications.
The lack of staff means no reception or dedicated support is provided, often leaving guests to fend for themselves, which has been particularly challenging when door codes fail or issues arise with room conditions. On rare occasions, customer service has been responsive and helpful by confirming bookings and addressing problems promptly, though these instances are few. The property's emphasis on minimization of personal interaction and its reliance on technology might not cater to all preferences, especially for those who value a traditional, high-touch service experience.
Wi-Fi
Parking
No, Global Luxury Suites at The Arches doesn't have any pool.
No, a spa isn't available at Global Luxury Suites at The Arches.
Yes, Global Luxury Suites at The Arches welcomes dogs.
Yes, parking facilities are available at Global Luxury Suites at The Arches.
Yes, Global Luxury Suites at The Arches has a gym.
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