Comfort Suites Innsbrook - Short Pump
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Summary of reviewsComfort Suites Innsbrook - Short Pump enjoys positive reviews for its prime location, friendly staff, and overall cleanliness. Nestled in a peaceful and convenient area, the hotel is praised for being strategically positioned close to Short Pump Town Center, dining options, and Richmond attractions. Guests value the easy access to highways, shopping, and recreational spots, making it an ideal choice for both leisure and business travel.
The hotel's breakfast receives mixed feedback, with many guests appreciating the hot options and friendly service provided by the breakfast attendants. Although some issues with appliances and replenishment are mentioned, the breakfast selection generally satisfies those looking for a standard American breakfast.
Rooms at Comfort Suites Innsbrook are described as spacious and comfortable, with many guests noting the clean and well-maintained environment. The hotel provides affordable accommodations with ample amenities, including cozy seating areas and workspace, contributing to an overall pleasant stay.
Cleanliness is a significant highlight, with many reviewers emphasizing the spotless rooms and well-kept common areas. The diligent efforts of the cleaning staff ensure a fresh and inviting atmosphere throughout the property.
Staff interactions are predominantly positive, with numerous guests appreciating the friendly and professional service. Notable personnel, such as Shawnee and Margarita, receive commendations for their exceptional service. While isolated negative experiences are reported, the overall impression is of a welcoming and accommodating team.
The indoor pool is a popular amenity, especially among families, offering year-round enjoyment. Though some concerns about cleanliness and maintenance are expressed, the pool is generally favored by guests.
The hotel's beds consistently receive high praise for their comfort, often highlighted as a standout feature, ensuring restful nights for visitors. Despite some mentions of smaller bed sizes and less comfortable pull-out options, the comfort of the beds contributes significantly to the positive guest experience.
Overall, Comfort Suites Innsbrook - Short Pump stands out as a well-located and clean accommodation option, with attentive service and comfortable amenities, making it a reliable choice for travelers.
Categories
The hotel's breakfast receives mixed feedback, with many guests appreciating the hot options and friendly service provided by the breakfast attendants. Although some issues with appliances and replenishment are mentioned, the breakfast selection generally satisfies those looking for a standard American breakfast.
Rooms at Comfort Suites Innsbrook are described as spacious and comfortable, with many guests noting the clean and well-maintained environment. The hotel provides affordable accommodations with ample amenities, including cozy seating areas and workspace, contributing to an overall pleasant stay.
Cleanliness is a significant highlight, with many reviewers emphasizing the spotless rooms and well-kept common areas. The diligent efforts of the cleaning staff ensure a fresh and inviting atmosphere throughout the property.
Staff interactions are predominantly positive, with numerous guests appreciating the friendly and professional service. Notable personnel, such as Shawnee and Margarita, receive commendations for their exceptional service. While isolated negative experiences are reported, the overall impression is of a welcoming and accommodating team.
The indoor pool is a popular amenity, especially among families, offering year-round enjoyment. Though some concerns about cleanliness and maintenance are expressed, the pool is generally favored by guests.
The hotel's beds consistently receive high praise for their comfort, often highlighted as a standout feature, ensuring restful nights for visitors. Despite some mentions of smaller bed sizes and less comfortable pull-out options, the comfort of the beds contributes significantly to the positive guest experience.
Overall, Comfort Suites Innsbrook - Short Pump stands out as a well-located and clean accommodation option, with attentive service and comfortable amenities, making it a reliable choice for travelers.
Dog Friendly Hotel
This hotel welcomes pets, making it a suitable option for travelers with animals. It offers a range of amenities and services to ensure a comfortable stay for both guests and their pets.
Hotel with Gym
Provides a fitness center with cardio equipment and free weights. A practical choice for travelers wanting to exercise during their stay.
3-Star Hotel
This hotel offers spacious suites and amenities such as free breakfast and a fitness center. Its location in Innsbrook is convenient for business and leisure travelers, providing a comfortable and value-oriented stay.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Indoor Pool
Guest Reviews
Nestled in a peaceful and secure area, Comfort Suites Innsbrook - Short Pump offers guests a prime location that is both convenient and accessible for a variety of needs. The hotel is strategically positioned close to Short Pump Town Center and numerous dining and shopping options, providing easy access to a vibrant commercial hub. The location is frequently praised for its proximity to Richmond attractions, Carytown, and regional parks, making it an ideal choice for both leisure and business travelers.
Travelers appreciate the ease with which they can navigate to nearby grocery stores, gas stations, and major highways connecting them to downtown Richmond and beyond. The peaceful neighborhood setting ensures a quiet stay, with the added convenience of being just a short drive from popular destinations and recreation areas. Visitors often highlight the welcoming and helpful staff, complementing the great location with attentive service.
Comfort Suites Innsbrook - Short Pump not only provides a clean and comfortable environment but also stands out as a well-located base for exploring the Richmond area, whether for family visits, events, or local sightseeing.
The breakfast experience at Comfort Suites Innsbrook - Short Pump receives a mixed response from guests, with many expressing satisfaction while others find room for improvement. Visitors frequently commend the hotel for offering a decent variety of breakfast options and appreciate the attentive and friendly staff, especially the breakfast attendants who contribute positively to the experience. Guests highlight the availability of hot food options such as eggs, sausage, and waffles, which receive particular praise, alongside an assortment of continental items. Some guests note the breakfast as being simple yet filling, contributing positively to their overall stay.
However, not all reviews are glowing; a few guests report issues ranging from non-functional appliances like waffle makers, subpar quality items, such as frozen and thawed-out pastries, and breakfast offerings that weren't refilled promptly or started closing early. Nevertheless, for those who relish standard American breakfast items, with good coffee and a welcoming atmosphere, the breakfast at this hotel generally meets expectations and complements their stay at this conveniently located property.
The Comfort Suites Innsbrook - Short Pump offers a pleasant stay with several positive attributes noted by its guests. The spaciousness and comfort of the rooms stand out, often described as large and accommodating, suitable even for families. Many guests appreciate the comfortable beds, often mentioning their restful sleep. The hotel's location is praised, being noted as convenient and excellent, which adds to the overall appeal for travelers.
Cleanliness is frequently highlighted, with many rooms considered tidy and well-maintained. The rooms are also described as well-appointed, offering amenities like ample workspace and cozy seating areas, making them ideal for both leisure and work purposes. Guests find the hotel's affordability appealing, considering the quality of the rooms provided.
Despite some maintenance concerns and outdated furniture, the overall consensus is that Comfort Suites Innsbrook offers decent accommodations for its price range. The friendly staff and appealing lobby also contribute to the hotel’s welcoming atmosphere, making it a suitable option for a quick trip or as a comfortable place to rest.
Visitors to Comfort Suites Innsbrook - Short Pump frequently praise the hotel's beds for their exceptional comfort. Many guests describe the beds and mattresses as very comfortable, soft, and clean, with some highlighting them as the most comfortable they have experienced in a hotel. The presence of comfy beds seems to stand out, providing guests with a satisfactory sleeping experience. However, there are occasional mentions of small bed sizes and less comfortable pull-out options, but the overall sentiment tilts positively. Even when other aspects of the property fall short, the comfortable beds appear to be a consistent high point in guest experiences.
Situated in a convenient location close to restaurants and shopping, Comfort Suites Innsbrook - Short Pump impresses guests with its inviting ambiance and clean environment. Many reviewers express satisfaction with the cleanliness of the facilities, highlighting that rooms are spotlessly clean and aesthetically pleasing. The cleaning staff's diligent efforts are noted, ensuring rooms are sanitized and guests experience a fresh atmosphere. Comfortable beds contribute to a restful stay, providing a cozy retreat after a day of exploring the area. The lobby and common areas are well-kept, further enhancing the hotel's overall appeal. Visitors also commend the friendly and helpful staff, who add a welcoming touch to the stay. With its modern building and orderly property, Comfort Suites Innsbrook - Short Pump offers a pleasing experience for those seeking a reliable and tidy accommodation option with easy access to local attractions.
At Comfort Suites Innsbrook - Short Pump, guest experiences with the staff appear varied, but there is a noticeable emphasis on positive interactions. Many guests consistently highlight the friendliness and helpful nature of the staff, from check-in to housekeeping and breakfast services. Several staff members have been particularly commended for their professionalism and multi-tasking abilities, making guests feel welcome throughout their stay. Notable mentions include staff members like Shawnee and Margarita, who stand out for their exceptional service. The front desk frequently receives praise for their quick and friendly responses, whether assisting with room changes or addressing queries. While some isolated negative interactions have been noted, the overall impression is that of a friendly and accommodating team that strives to provide excellent service to guests.
The indoor pool at Comfort Suites Innsbrook - Short Pump seems to be one of its most appreciated amenities, particularly for families and kids. Many guests found it to be enjoyable, warm, and a highlight of their stay, making it a great spot for relaxation. The pool's indoor setting ensures it's available year-round, which is a plus for those visiting in colder months. While the pool was often described as not being too crowded, some reviews did express concerns about cleanliness and maintenance, suggesting mixed experiences regarding the pool's condition. Nonetheless, it remains a popular feature, especially appreciated by families who return annually.
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Location
Travelers appreciate the ease with which they can navigate to nearby grocery stores, gas stations, and major highways connecting them to downtown Richmond and beyond. The peaceful neighborhood setting ensures a quiet stay, with the added convenience of being just a short drive from popular destinations and recreation areas. Visitors often highlight the welcoming and helpful staff, complementing the great location with attentive service.
Comfort Suites Innsbrook - Short Pump not only provides a clean and comfortable environment but also stands out as a well-located base for exploring the Richmond area, whether for family visits, events, or local sightseeing.
Breakfast
However, not all reviews are glowing; a few guests report issues ranging from non-functional appliances like waffle makers, subpar quality items, such as frozen and thawed-out pastries, and breakfast offerings that weren't refilled promptly or started closing early. Nevertheless, for those who relish standard American breakfast items, with good coffee and a welcoming atmosphere, the breakfast at this hotel generally meets expectations and complements their stay at this conveniently located property.
Rooms
Cleanliness is frequently highlighted, with many rooms considered tidy and well-maintained. The rooms are also described as well-appointed, offering amenities like ample workspace and cozy seating areas, making them ideal for both leisure and work purposes. Guests find the hotel's affordability appealing, considering the quality of the rooms provided.
Despite some maintenance concerns and outdated furniture, the overall consensus is that Comfort Suites Innsbrook offers decent accommodations for its price range. The friendly staff and appealing lobby also contribute to the hotel’s welcoming atmosphere, making it a suitable option for a quick trip or as a comfortable place to rest.
Beds
Cleanliness
Staff
Pool
Yes, Comfort Suites Innsbrook - Short Pump has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Comfort Suites Innsbrook - Short Pump.
Yes, Comfort Suites Innsbrook - Short Pump welcomes dogs.
No, parking facilities aren't available at Comfort Suites Innsbrook - Short Pump.
Yes, Comfort Suites Innsbrook - Short Pump has a gym.
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