A historic plantation bed and breakfast on a beautiful estate, offering an upscale and intimate waterfront escape with a sense of history and tranquility.
Red Roof Inn & Suites Newport News offers a strategically convenient location for guests, providing easy access to the historic triangle of Williamsburg, Jamestown, and Yorktown. Its proximity to attractions such as Busch Gardens and Fort Eustis is particularly appealing, with the quiet surrounding area enhancing its allure. Guests benefit from complimentary parking and WiFi, and pet owners appreciate the pet-friendly policy.
Room quality varies, with appreciation for renovations leading to clean and spacious accommodations, enhanced by modern amenities like flat-screen TVs. However, issues such as odors from old carpeting and reports of pests have been highlighted, suggesting room for improvement in some areas.
The hotel experiences mixed feedback regarding cleanliness. While certain guests praise clean environments and well-maintained grounds, issues such as unclean hallways, unpleasant odors, and sightings of bugs like roaches detract from overall satisfaction. Maintaining consistent cleanliness remains an area needing attention.
Guest interactions with staff are generally positive, with many noting friendly and helpful service, especially at the front desk. However, inconsistencies occur, including reports of rudeness and lack of responsiveness. Despite these challenges, there is an overall effort to ensure welcoming service.
Feedback on beds is similarly varied. While many guests appreciate comfortable beds offering quality sleep, others experience discomfort due to hard mattresses and noises. Occasional remarks about unpleasant odors further underscore this inconsistency. Overall, while some amenities shine, aspects such as cleanliness and bedding quality require improvement to enhance the guest experience.
Extended Stay America Suites - Newport News - Yorktown is favorably situated in a quiet yet accessible area, making it an ideal choice for diverse needs. Guests frequently commend its prime location close to shopping centers, dining options, a nearby Kroger with Starbucks, and quick access to the interstate, allowing for convenient travel. The setting is peaceful with minimal traffic noise, perfect for both business and leisure visits, and offers budget-friendly value. The property features friendly staff and a welcoming exterior, enhancing its appeal.
The breakfast experience is simple and designed for convenience, featuring a grab-and-go format with coffee and muffins, which some guests find adequate for a quick start despite limited options. Room accommodations are spacious and comfortable, appreciated for their affordability and quiet atmosphere, with guests noting the amazing bath tub and hospitable staff. While some remarks about room cleanliness and dated features are noted, many find the accommodations align with their preference for budget-friendly, roomy suites.
Cleanliness receives mixed reviews; while the reception area generally impresses, the rooms and common areas often require more attention, with reports of outdated furnishings and maintenance issues. However, bathroom cleanliness sometimes meets expectations, suggesting room for improvement in housekeeping practices. The courteous and attentive staff, often mentioned by name, significantly enhance the guest experience, praised for their warmth, politeness, and willingness to go above and beyond to assist visitors. Overall, the staff's commitment to excellent customer service contributes to a positive and welcoming atmosphere at this location.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 45 hotels in and around Broad Marsh