eFi Palace Hotel
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Summary of reviewsThe eFi Palace Hotel in Brno receives plenty of praise from guests for its central location, modern accommodations and exceptional breakfast offerings. Its proximity to the city center means main attractions and Old Town are within a short 10-15 minute walk, allowing guests convenient access to transportation and exploring the area. The hotel provides modern, comfortable accommodations, often noted for their cleanliness, spaciousness and welcoming atmosphere.
The breakfast buffet stands out as a highlight, frequently described as excellent with a diverse array of fresh fruits, pastries and even gluten-free options. Many guests love the opportunity to make fresh juice and enjoy the cozy environment with some calling it the best breakfast they've had in the Czech Republic.
The rooms receive similarly glowing reviews for their cleanliness and comfort. They are well-furnished and spacious, making guests feel at home. Large bathrooms, well-equipped kitchens and comfortable beds add to the appeal with many rooms offering peaceful courtyard views. The staff at the eFi Palace Hotel are often described as welcoming, friendly and helpful, contributing significantly to the pleasant stay experience.
Wellness amenities, including a steam sauna, traditional sauna, relaxation rooms and a fitness center, are highly regarded when available. These features provide excellent value and enhance overall guest satisfaction. Additionally, the hotel offers a well-equipped gym, a clean swimming pool and various convenient parking options, including spots for electric vehicles.
However, some aspects receive mixed reviews. The hotel's immediate neighborhood is often criticized for being run-down and noisy, which detracts from the overall experience for some guests. Dinner service also garners varied opinions with some guests appreciating the food and ambiance while others note inconsistencies in food quality and service. WiFi performance is another area with diverse feedback with some guests enjoying strong and fast internet, while others experience poor connectivity.
In conclusion, while eFi Palace Hotel excels in providing modern accommodations, a delightful breakfast and friendly service, improvements in certain areas like neighborhood ambiance, dinner consistency and reliable WiFi could further enhance the guest experience.
Categories
The breakfast buffet stands out as a highlight, frequently described as excellent with a diverse array of fresh fruits, pastries and even gluten-free options. Many guests love the opportunity to make fresh juice and enjoy the cozy environment with some calling it the best breakfast they've had in the Czech Republic.
The rooms receive similarly glowing reviews for their cleanliness and comfort. They are well-furnished and spacious, making guests feel at home. Large bathrooms, well-equipped kitchens and comfortable beds add to the appeal with many rooms offering peaceful courtyard views. The staff at the eFi Palace Hotel are often described as welcoming, friendly and helpful, contributing significantly to the pleasant stay experience.
Wellness amenities, including a steam sauna, traditional sauna, relaxation rooms and a fitness center, are highly regarded when available. These features provide excellent value and enhance overall guest satisfaction. Additionally, the hotel offers a well-equipped gym, a clean swimming pool and various convenient parking options, including spots for electric vehicles.
However, some aspects receive mixed reviews. The hotel's immediate neighborhood is often criticized for being run-down and noisy, which detracts from the overall experience for some guests. Dinner service also garners varied opinions with some guests appreciating the food and ambiance while others note inconsistencies in food quality and service. WiFi performance is another area with diverse feedback with some guests enjoying strong and fast internet, while others experience poor connectivity.
In conclusion, while eFi Palace Hotel excels in providing modern accommodations, a delightful breakfast and friendly service, improvements in certain areas like neighborhood ambiance, dinner consistency and reliable WiFi could further enhance the guest experience.
Hotel with Spa
This hotel offers a full-service spa with a sauna and a steam room. Additionally, it features an outdoor swimming pool with a summer bar, providing options for relaxation and leisure.
Family Friendly Hotel
This hotel is well-regarded and offers a family-friendly environment. It provides comfortable accommodation and various amenities suitable for families.
Hotel near Nightlife Spots
Located on Bratislavská, it's positioned near many nightlife options. The hotel provides easy access to various entertainment venues.
Hotel with Swimming Pool
The eFi Palace Hotel features a great and clean pool with a well-managed pool bar. It provides a pleasant atmosphere for guests looking to relax poolside.
Heated Pool Outdoor Pool
Hotel with Parking
The hotel has on-site car park facilities available for guests. Car park charges are applied.
Accessible Hotel
Two rooms at eFi Palace Hotel are specifically designed for guests with disabilities. The hotel also provides barrier-free access for parking and general wheelchair access.
Hotel with Gym
The hotel offers a well-equipped fitness center that has garnered positive feedback from guests. The gym, is an excellent and very well-equipped facility, and includes everything necessary for a comprehensive workout. The hotel also features a swimming pool.
3-Star Hotel
The hotel is well-situated and provides a comfortable stay, with amenities that cater to both leisure and business travelers. Some rooms feature kitchenettes, adding to the convenience.
Hotel with Outdoor Pool
The eFi Palace Hotel offers a unique outdoor saltwater pool that includes a counter-current feature, ideal for active swimming. It operates seasonally for swimming from June to September and provides sun loungers, a sun terrace, and a summer bar for guest enjoyment.
Hotel with Heated Pool
eFi Palace Hotel in Brno features a heated outdoor saltwater pool with a pleasant temperature, ideal for relaxation. The hotel's wellness center also includes a Finnish sauna, steam sauna, and a relaxation area. A fitness center is also available.
Hotel for Honeymoon
Business Hotel
Guest Reviews
The eFi Palace Hotel is lauded for its proximity to the city center of Brno with many guests noting that it is within a 10-15 minute walk to the main attractions and old town. This central location offers convenient access to transportation options, making it easy for guests to explore the area. The modern and comfortable accommodations, along with amenities such as parking and a diverse breakfast buffet, receive positive mentions.
However, the hotel's surroundings draw significant criticism. The neighborhood is often described as run-down, dirty and noisy with some guests feeling unsafe due to the area's condition and its residents. The street is said to be littered and frequented by Roma people, leading to a tense atmosphere for some. Despite the hotel's efforts to maintain a high standard of accommodation, the immediate environment greatly impacts the overall experience for many visitors.
In summary, while the eFi Palace Hotel offers excellent convenience for exploring Brno's city center, the less-than-ideal neighborhood may detract from the stay for some guests.
Guests at eFi Palace Hotel have overwhelmingly positive things to say about the breakfast offerings. The breakfast buffet is frequently described as excellent with a wide and diverse selection of dishes that cater to various tastes. Visitors commonly mention the quality and richness of the breakfast with plenty of options including fresh fruits, vegetables, sweet and savory pastries and even gluten-free items. Many guests appreciated the chance to make fresh juice and noted the coffee as particularly good.
The breakfast environment is often highlighted as pleasant with a cozy setting that sometimes resembles an antique cellar. Friendly service also adds to the positive experience. Some reviews pointed out elements like American pancakes and omelets as standout items with a few guests claiming it to be the best breakfast they've had in the Czech Republic.
However, not every review is glowing. A few guests felt that the breakfast selection could be wider and noted occasions when the food wasn't replenished adequately. Some reviewers found the breakfast to be average, lacking variety and occasionally criticized it for being monotonous or having items that seemed to have been out too long.
Despite some mixed feedback, the general consensus is that the breakfast at eFi Palace Hotel is abundant, delicious and offers a satisfying start to the day.
The dinner experience at eFi Palace Hotel has garnered a variety of feedback from its guests. Many found the food in the restaurant to be great with highlights such as delicious chicken schnitzel with fries, roast beef and very tasty duck paired with excellent beers from the hotel's own brewery. Some praised the pleasant pub in the basement and mentioned that the bar/restaurant had a nice atmosphere.
However, opinions were divided when it came to other aspects of the dining experience. A common disappointment among guests was the inconsistency in food quality with multiple reviewers noting that the pizza was often undercooked and inedible. There were also complaints about a deterioration in food quality, menu selection and service in the hotel restaurant. The restaurant's hours were another negative point with it often closing early, limiting options for evening meals.
Breakfast received mixed reviews; while some guests appreciated the good selection and quality, finding it sufficient and delicious, others found it to be lacking, inedible and high-priced. The limited and expensive menu, alongside the unavailability of an English menu card, also contributed to the dissatisfaction.
In summary, while the eFi Palace Hotel offers some commendable dishes and beverages, ensuring a more consistent dining experience and improved service could elevate guests' satisfaction.
eFi Palace Hotel receives high marks from guests for its room quality, blending comfort, cleanliness and ample space. The rooms are described as beautiful, comfy and very clean, creating a safe and welcoming environment. Spaciousness is a recurrent theme with rooms often highlighted for their large size, big bathrooms and well-equipped kitchens. Guests appreciate the modern facilities, comfortable beds and the presence of balconies and terraces, many of which offer peaceful courtyard views.
The apartments, some duplex in design, suit various needs, whether for a single night or an extended stay. Many reviews praise the coziness and homely feel of the accommodations, augmented by the availability of kitchen facilities. Despite some critiques concerning street noise, thin walls or lack of air conditioning in certain rooms, the overall sentiment is highly positive towards the room amenities.
The cleanliness is consistently noted with rooms being spotlessly maintained and well-furnished. Guests also value the thoughtful room features like large TVs, spacious wardrobes and functional kitchenettes, which contribute to a pleasant stay. For those seeking convenience, the hotel offers private parking and is located close to the city center, easing access to nearby attractions. While there are occasional issues such as missing bedside tables or smoke odors from neighboring balconies, the predominantly spacious, modern rooms provide a comfortable and satisfying stay at the eFi Palace Hotel.
The eFi Palace Hotel receives a mix of feedback regarding its beds with a notable lean towards the positive. Many guests highlight the comfort of the beds, often describing them as comfortable and conducive to a good night's sleep. The mattresses, in particular, receive praise for their comfort with multiple reviews mentioning their firmness yet comfortable nature.
However, some visitors note that the firmness can be excessive for their taste with occasional complaints about the beds being too hard or uncomfortable. Pillows draw mixed reactions; while some find them to be nice, others consider them too firm or too large for comfort. The condition of the beds themselves occasionally comes under scrutiny with comments about rickety or creaky beds and some mentioning issues with split mattresses in double beds.
Despite these varied experiences, many guests appear satisfied overall with numerous mentions of good, non-creaking, well-furnished and clean beds. Additionally, the size of the beds and living spaces seem to leave a positive impression. While there are areas for improvement, the general consensus is of a reasonably comfortable stay.
The guest reviews of eFi Palace Hotel highlight an overall positive experience with cleanliness as a standout feature. Many guests found their rooms to be very clean, comfortable, modern and well-equipped, often described as spotless and tidy. The bedding and towels were frequently changed and spaces like the pool, corridors and bathrooms were consistently praised for their cleanliness and upkeep.
Guests appreciated the spaciousness and functionality of the rooms, noting features like ample storage, air conditioning and balconies that added to their comfort. This extends to the clean and cozy atmosphere of the accommodations, contributing to a pleasant stay.
However, the reviews do point out a few drawbacks, such as occasional musty bedding, mold in bathrooms and dust nests. There were also mentions of the hotel surroundings being sometimes dirty with issues like pigeon droppings and unpleasant smells. Despite these occasional criticisms, the general consensus remains that eFi Palace Hotel excels in maintaining a clean and welcoming environment for its guests.
The staff at eFi Palace Hotel are frequently praised for their welcoming and friendly demeanor. Guests have repeatedly mentioned that the service provided during check-in is helpful and efficient. The hotel staff are described as very accommodating, kind and professional with a specific mention of their excellent communication skills and fluency in English. Numerous reviews highlight that the receptionists and other personnel are polite, pleasant and attentive, contributing to a positive overall experience.
While the majority of feedback is overwhelmingly positive, a few guests noted lapses with isolated mentions of unhelpful or rude staff interactions. Nonetheless, the overall consensus is that the staff is highly regarded for being consistently friendly, smiling and eager to assist. There is also specific commendation for individual members of the team, such as receptionists Artem Anisenko and Yuliia Khoroshunova, for their exemplary service.
Additionally, the housekeeping and bar staff have been praised for their prompt and friendly service. Guests have also appreciated the accommodating nature of the cleaning staff and bartenders. Despite some minor criticisms, the core sentiment among guests is that the staff at eFi Palace Hotel significantly enhance the stay experience through their excellent service and genuine hospitality.
Guests of eFi Palace Hotel have expressed a range of opinions about the hotel's WiFi. Some reviews highlight a positive experience, mentioning strong, fast and complimentary WiFi as definite perks. Several guests enjoyed a seamless connection which was essential for them, particularly those needing reliable internet for work.
However, not all feedback was glowing. Numerous reviews noted significant issues with the WiFi, including slow speeds, poor connections and even occasions of being unable to connect at all. More than a few guests mentioned patchy service in their rooms or the living areas with the quality of WiFi fluctuating frequently. These inconsistencies made it difficult for some visitors to have a reliable internet experience throughout their stay. While WiFi performance varied, it remains a significant consideration for potential guests looking for dependable connectivity.
The eFi Palace Hotel offers a notable wellness experience with its wellness area comprising a steam sauna, a traditional sauna and a relaxation room equipped with beds, perfect for winding down. Guests frequently laud the pleasant wellness offerings with particular praise for the saunas and the overall spa environment. Additionally, the hotel provides a free voucher for a spa session at their affiliated hotel just 850 meters away, which includes a convenient complimentary taxi service for transportation.
The wellness amenities, when available, add considerable value to the stay, featuring a fitness center and therapeutic treatments. Though some guests encountered closures of the wellness area and spa facilities during their visits, when operational, these facilities are highly regarded, enhancing the overall guest experience. The hotel also offers access to a gym, ensuring comprehensive services that cater to both relaxation and fitness needs.
The eFi Palace Hotel offers a well-equipped fitness center that has garnered positive feedback from guests. The gym, referred to as an excellent and very well-equipped facility, includes everything necessary for a comprehensive workout. Despite the small space, users find it adequately deployed and have praised its effectiveness. Additionally, the hotel features a swimming pool, adding to the wellness options available for guests.
However, it's important to note that access to the gym comes with an additional fee per use. While some reviews mentioned a poorly equipped gym, the majority lean towards a more favorable impression. Beyond the fitness facilities, the hotel boasts a beautiful area with a secure parking lot, including the option for indoor parking at an extra cost.
Overall, the eFi Palace Hotel provides a robust array of fitness and wellness amenities, making it a solid choice for travelers seeking to maintain their workout routine on the go.
The reviews of the eFi Palace Hotel's pool highlight a generally positive experience with guests frequently describing the pool as great, lovely and clean. The pool bar is noted to be well-managed, adding convenience and a pleasant atmosphere for guests looking to relax poolside. Multiple mentions of the saltwater pool and clean facilities underline the attentiveness to quality and maintenance.
However, there are some mixed feelings about the pool's availability and conditions. The outdoor pool, while nice, is not open to all guests during the winter months and there were instances where the pool water was reported to be very cold or even icy, despite the hot weather. The pool area features a small pool, which may lead to crowded conditions during peak times and some complaints about slow pool elevators and uninviting conditions such as pigeon droppings on sunbeds suggest there's room for improvement.
For those looking to unwind, the hotel provides additional features such as a jacuzzi, spa, waterslide and sauna, which enhance the overall leisure experience. Despite a few drawbacks, the pool area is mostly well-regarded for its cleanliness, fun atmosphere and the added bonus of a poolside bar, making it a notable feature of the eFi Palace Hotel.
The eFi Palace Hotel provides a variety of parking options that have received positive feedback from guests. The hotel offers both free and paid parking with a paid option costing around 8 EUR per day. The parking facilities are noted for being safe, secure and well-guarded, often described as a closed or enclosed courtyard that ensures the safety of vehicles. Many appreciated the large, private parking areas, although space availability may be limited and should be reserved in advance.
Guests found the convenience of on-site parking to be a significant advantage with easy accessibility and the ability to park directly within the hotel property. Additionally, some guests mentioned the presence of electric points at each parking spot, catering to electric vehicle owners. Despite some minor concerns about the narrow entry and occasional noise from nearby trams, the overall sentiment towards the parking facilities remained favorable.
The availability of free taxi services to the city center for those using the hotel's parking was also a welcomed benefit. Many reviewers highlighted that, despite the additional cost, the secure parking provided peace of mind and was considered worth the expense compared to other hotels.
The 'eFi Palace Hotel' stands out as a family-friendly haven, ideal for those traveling with young children. Reviews highlight the hotel's exceptional safety measures, such as the use of chip-operated doors, which ensure a secure environment for kids. Many guests appreciated the family-oriented amenities, including spacious family rooms equipped with essential features like kitchenettes, multiple balconies and washing machines. The hotel is well-regarded for being great for families, offering facilities that cater to both parents and children.
Families with infants found the provision of baby cots useful, though it came with an additional fee. The hotel’s location near a children's hospital is noted as a convenient feature. While the hotel offers a restful and quiet atmosphere perfect for a family stay, some reviews mention minor drawbacks, such as the lack of soap in the restrooms of family rooms and the absence of step stools for children by the sinks.
The hotel also provides free transportation to the city center, a valuable perk for families looking to explore the area without hassle. However, it is worth noting that the hotel may not be the best choice for young couples or friends and some concerns were raised regarding the safety of solo female travelers during the evenings.
Overall, the 'eFi Palace Hotel' caters effectively to families with children, offering a secure and accommodating environment that enhances the travel experience for all family members.
The eFi Palace Hotel is conveniently located close to downtown, offering easy access to the city center within walking distance. This positioning makes it an ideal spot for those looking to explore the local bar and nightlife scene. The hotel's own bar adds to the nightlife options available for guests. However, potential visitors should be aware that the area can be quite noisy, especially at night. The district is known for its intense nightlife with noise from nearby clubs, discotheques and a bar contributing to the bustling atmosphere. Some guests have noted that the neighboring apartments often have loud music and shouting throughout the night, making for a lively but potentially sleepless experience. The neighborhood itself has been described as problematic and not great with some suggesting it can feel quite scary to go out at night due to the noise and crowd. Despite these concerns, the hotel's proximity to the city center and the free taxi service offered can be seen as positives for those prioritizing accessibility and convenience.
eFi Palace Hotel offers a quality experience corresponding to its three-star rating, making it a good choice for budget-conscious travelers. Guests find the price/quality ratio absolutely satisfactory, making it excellent value for money. Located conveniently, it has been noted as having a three-star location, perfect for exploring the surrounding area.
The hotel provides clean and adequate rooms with simple equipment and minimal decoration, including basic amenities like tea kettles. While some guests mentioned that the rooms could offer more representative standards, the overall cleanliness and functionality of the hotel facilities meet expectations.
As a functional and modern hotel, everything is secured with chips, ensuring guest security. However, potential guests needing a reliable internet for work calls might consider other options. Some personalized preferences, such as the desire for a softer mattress, were noted but did not detract significantly from the overall positive experience.
In summary, while eFi Palace Hotel fits the profile of a classic three-star establishment, it offers satisfactory service and value, making it a reasonable choice for those on a budget. The combination of good location, adequate facilities and overall value makes it a solid option for travelers seeking practical accommodation.
eFi Palace Hotel stands out as an excellent choice for business travelers. It offers secure, guarded parking, ensuring peace of mind for guests bringing vehicles. Located close to the city center, the hotel is conveniently accessible for those attending meetings or conferences in the area.
The hotel excels in providing facilities tailored to business needs. Conference rooms are well-appointed and create a neat atmosphere, ideal for effective meetings and networking events. The executive business rooms and apartments, while perhaps in need of slight improvements in equipment, serve the purpose of business stays well.
Guests have noted that the hotel handles the logistics of meetings efficiently, even allowing payments to be settled via invoices, which adds to the convenience for corporate clients. After a day's work, the hotel's pool provides a nice way to unwind.
While some expressed that room prices could be high and amenities such as a better-equipped apartment would be appreciated, the overall value for short business stays remains good. The hotel meets expectations for business travel, making it a practical choice for executives and conference attendees alike.
EFi Palace Hotel offers several amenities that accommodate guests with disabilities, making it an option worth considering. The hotel provides secure and large enclosed parking, which includes disabled parking spaces. There is also a taxi shuttle service that's included in the stay price, providing a perfect and relaxed transportation option to and from the city, enhancing accessibility to downtown areas.
However, the hotel does have some shortcomings when it comes to accessibility. While the facilities like the sauna and fitness center are excellent and easy to navigate, the overall infrastructure of the hotel lacks solutions for those with disabilities. Issues such as walking up hills and risk factors for disabled residents have been noted. Despite secure parking and easy hotel access, the location itself is not very attractive or convenient for disabled guests.
The staff quality has received mixed feedback and the hotel might not be the most accessible due to these infrastructure shortcomings. Nonetheless, the hotel's easy reachability and certain accessible facilities do add some positive aspects to the overall experience.
The 'eFi Palace Hotel' features a heated pool that guests have praised for its pleasantly warm water. Although there have been occasional comments suggesting that the pool's heating system could perform better, many visitors have appreciated the comfort of the warm water. Access to additional amenities such as a sauna and fitness facilities adds to the overall experience, ensuring a relaxing and enjoyable stay for guests.
The eFi Palace Hotel features a refreshing outdoor pool that guests have highlighted as a lovely addition to their stay. Nestled in the hotel's courtyard, the pool is described as very nice and clean, providing a pleasant spot for relaxation. It's a saltwater pool, which includes a designated area for children, making it family-friendly. Although the pool closes during winter, it offers a wonderful retreat during warmer months, especially on hot afternoons. Guests have particularly appreciated the poolside bar, despite it occasionally being unattended. The presence of additional amenities like a sauna and fitness center enhances the overall experience. While some guests noted the pool is on the smaller side and suggested a jacuzzi as a potential improvement, the outdoor pool remains a popular feature of the eFi Palace Hotel.
The eFi Palace Hotel presents itself as an outstanding choice for honeymooners seeking a romantic and memorable experience. Guests have praised the hotel for its excellent atmosphere and perfect location, making it an ideal stopover for sightseeing around Brno. The honeymoon suite has been highlighted as providing a romantic and intimate ambiance, contributing to unforgettable and cherished memories.
The hotel caters specifically to honeymooners with a full package and board offers that have been particularly appreciated, including thoughtful touches like a free welcome drink. Couples have expressed gratitude toward the dedicated honeymoon team for making their stay the happiest of times. The establishment has also been a site for intimate weddings and important life events with some guests even proposing during their stay. Overall, the eFi Palace Hotel is consistently recognized for delivering an exceptional and romantic experience for honeymooners.
Location Show Map
Location
However, the hotel's surroundings draw significant criticism. The neighborhood is often described as run-down, dirty and noisy with some guests feeling unsafe due to the area's condition and its residents. The street is said to be littered and frequented by Roma people, leading to a tense atmosphere for some. Despite the hotel's efforts to maintain a high standard of accommodation, the immediate environment greatly impacts the overall experience for many visitors.
In summary, while the eFi Palace Hotel offers excellent convenience for exploring Brno's city center, the less-than-ideal neighborhood may detract from the stay for some guests.
Breakfast
The breakfast environment is often highlighted as pleasant with a cozy setting that sometimes resembles an antique cellar. Friendly service also adds to the positive experience. Some reviews pointed out elements like American pancakes and omelets as standout items with a few guests claiming it to be the best breakfast they've had in the Czech Republic.
However, not every review is glowing. A few guests felt that the breakfast selection could be wider and noted occasions when the food wasn't replenished adequately. Some reviewers found the breakfast to be average, lacking variety and occasionally criticized it for being monotonous or having items that seemed to have been out too long.
Despite some mixed feedback, the general consensus is that the breakfast at eFi Palace Hotel is abundant, delicious and offers a satisfying start to the day.
Dinner
However, opinions were divided when it came to other aspects of the dining experience. A common disappointment among guests was the inconsistency in food quality with multiple reviewers noting that the pizza was often undercooked and inedible. There were also complaints about a deterioration in food quality, menu selection and service in the hotel restaurant. The restaurant's hours were another negative point with it often closing early, limiting options for evening meals.
Breakfast received mixed reviews; while some guests appreciated the good selection and quality, finding it sufficient and delicious, others found it to be lacking, inedible and high-priced. The limited and expensive menu, alongside the unavailability of an English menu card, also contributed to the dissatisfaction.
In summary, while the eFi Palace Hotel offers some commendable dishes and beverages, ensuring a more consistent dining experience and improved service could elevate guests' satisfaction.
Rooms
The apartments, some duplex in design, suit various needs, whether for a single night or an extended stay. Many reviews praise the coziness and homely feel of the accommodations, augmented by the availability of kitchen facilities. Despite some critiques concerning street noise, thin walls or lack of air conditioning in certain rooms, the overall sentiment is highly positive towards the room amenities.
The cleanliness is consistently noted with rooms being spotlessly maintained and well-furnished. Guests also value the thoughtful room features like large TVs, spacious wardrobes and functional kitchenettes, which contribute to a pleasant stay. For those seeking convenience, the hotel offers private parking and is located close to the city center, easing access to nearby attractions. While there are occasional issues such as missing bedside tables or smoke odors from neighboring balconies, the predominantly spacious, modern rooms provide a comfortable and satisfying stay at the eFi Palace Hotel.
Beds
However, some visitors note that the firmness can be excessive for their taste with occasional complaints about the beds being too hard or uncomfortable. Pillows draw mixed reactions; while some find them to be nice, others consider them too firm or too large for comfort. The condition of the beds themselves occasionally comes under scrutiny with comments about rickety or creaky beds and some mentioning issues with split mattresses in double beds.
Despite these varied experiences, many guests appear satisfied overall with numerous mentions of good, non-creaking, well-furnished and clean beds. Additionally, the size of the beds and living spaces seem to leave a positive impression. While there are areas for improvement, the general consensus is of a reasonably comfortable stay.
Cleanliness
Guests appreciated the spaciousness and functionality of the rooms, noting features like ample storage, air conditioning and balconies that added to their comfort. This extends to the clean and cozy atmosphere of the accommodations, contributing to a pleasant stay.
However, the reviews do point out a few drawbacks, such as occasional musty bedding, mold in bathrooms and dust nests. There were also mentions of the hotel surroundings being sometimes dirty with issues like pigeon droppings and unpleasant smells. Despite these occasional criticisms, the general consensus remains that eFi Palace Hotel excels in maintaining a clean and welcoming environment for its guests.
Staff
While the majority of feedback is overwhelmingly positive, a few guests noted lapses with isolated mentions of unhelpful or rude staff interactions. Nonetheless, the overall consensus is that the staff is highly regarded for being consistently friendly, smiling and eager to assist. There is also specific commendation for individual members of the team, such as receptionists Artem Anisenko and Yuliia Khoroshunova, for their exemplary service.
Additionally, the housekeeping and bar staff have been praised for their prompt and friendly service. Guests have also appreciated the accommodating nature of the cleaning staff and bartenders. Despite some minor criticisms, the core sentiment among guests is that the staff at eFi Palace Hotel significantly enhance the stay experience through their excellent service and genuine hospitality.
Wi-Fi
However, not all feedback was glowing. Numerous reviews noted significant issues with the WiFi, including slow speeds, poor connections and even occasions of being unable to connect at all. More than a few guests mentioned patchy service in their rooms or the living areas with the quality of WiFi fluctuating frequently. These inconsistencies made it difficult for some visitors to have a reliable internet experience throughout their stay. While WiFi performance varied, it remains a significant consideration for potential guests looking for dependable connectivity.
Spa
The wellness amenities, when available, add considerable value to the stay, featuring a fitness center and therapeutic treatments. Though some guests encountered closures of the wellness area and spa facilities during their visits, when operational, these facilities are highly regarded, enhancing the overall guest experience. The hotel also offers access to a gym, ensuring comprehensive services that cater to both relaxation and fitness needs.
Gym
However, it's important to note that access to the gym comes with an additional fee per use. While some reviews mentioned a poorly equipped gym, the majority lean towards a more favorable impression. Beyond the fitness facilities, the hotel boasts a beautiful area with a secure parking lot, including the option for indoor parking at an extra cost.
Overall, the eFi Palace Hotel provides a robust array of fitness and wellness amenities, making it a solid choice for travelers seeking to maintain their workout routine on the go.
Pool
However, there are some mixed feelings about the pool's availability and conditions. The outdoor pool, while nice, is not open to all guests during the winter months and there were instances where the pool water was reported to be very cold or even icy, despite the hot weather. The pool area features a small pool, which may lead to crowded conditions during peak times and some complaints about slow pool elevators and uninviting conditions such as pigeon droppings on sunbeds suggest there's room for improvement.
For those looking to unwind, the hotel provides additional features such as a jacuzzi, spa, waterslide and sauna, which enhance the overall leisure experience. Despite a few drawbacks, the pool area is mostly well-regarded for its cleanliness, fun atmosphere and the added bonus of a poolside bar, making it a notable feature of the eFi Palace Hotel.
Parking
Guests found the convenience of on-site parking to be a significant advantage with easy accessibility and the ability to park directly within the hotel property. Additionally, some guests mentioned the presence of electric points at each parking spot, catering to electric vehicle owners. Despite some minor concerns about the narrow entry and occasional noise from nearby trams, the overall sentiment towards the parking facilities remained favorable.
The availability of free taxi services to the city center for those using the hotel's parking was also a welcomed benefit. Many reviewers highlighted that, despite the additional cost, the secure parking provided peace of mind and was considered worth the expense compared to other hotels.
Family
Families with infants found the provision of baby cots useful, though it came with an additional fee. The hotel’s location near a children's hospital is noted as a convenient feature. While the hotel offers a restful and quiet atmosphere perfect for a family stay, some reviews mention minor drawbacks, such as the lack of soap in the restrooms of family rooms and the absence of step stools for children by the sinks.
The hotel also provides free transportation to the city center, a valuable perk for families looking to explore the area without hassle. However, it is worth noting that the hotel may not be the best choice for young couples or friends and some concerns were raised regarding the safety of solo female travelers during the evenings.
Overall, the 'eFi Palace Hotel' caters effectively to families with children, offering a secure and accommodating environment that enhances the travel experience for all family members.
Nightlife
3 Star
The hotel provides clean and adequate rooms with simple equipment and minimal decoration, including basic amenities like tea kettles. While some guests mentioned that the rooms could offer more representative standards, the overall cleanliness and functionality of the hotel facilities meet expectations.
As a functional and modern hotel, everything is secured with chips, ensuring guest security. However, potential guests needing a reliable internet for work calls might consider other options. Some personalized preferences, such as the desire for a softer mattress, were noted but did not detract significantly from the overall positive experience.
In summary, while eFi Palace Hotel fits the profile of a classic three-star establishment, it offers satisfactory service and value, making it a reasonable choice for those on a budget. The combination of good location, adequate facilities and overall value makes it a solid option for travelers seeking practical accommodation.
Business
The hotel excels in providing facilities tailored to business needs. Conference rooms are well-appointed and create a neat atmosphere, ideal for effective meetings and networking events. The executive business rooms and apartments, while perhaps in need of slight improvements in equipment, serve the purpose of business stays well.
Guests have noted that the hotel handles the logistics of meetings efficiently, even allowing payments to be settled via invoices, which adds to the convenience for corporate clients. After a day's work, the hotel's pool provides a nice way to unwind.
While some expressed that room prices could be high and amenities such as a better-equipped apartment would be appreciated, the overall value for short business stays remains good. The hotel meets expectations for business travel, making it a practical choice for executives and conference attendees alike.
Accessible
However, the hotel does have some shortcomings when it comes to accessibility. While the facilities like the sauna and fitness center are excellent and easy to navigate, the overall infrastructure of the hotel lacks solutions for those with disabilities. Issues such as walking up hills and risk factors for disabled residents have been noted. Despite secure parking and easy hotel access, the location itself is not very attractive or convenient for disabled guests.
The staff quality has received mixed feedback and the hotel might not be the most accessible due to these infrastructure shortcomings. Nonetheless, the hotel's easy reachability and certain accessible facilities do add some positive aspects to the overall experience.
Heated Pool
Outdoor Pool
Honeymoon
The hotel caters specifically to honeymooners with a full package and board offers that have been particularly appreciated, including thoughtful touches like a free welcome drink. Couples have expressed gratitude toward the dedicated honeymoon team for making their stay the happiest of times. The establishment has also been a site for intimate weddings and important life events with some guests even proposing during their stay. Overall, the eFi Palace Hotel is consistently recognized for delivering an exceptional and romantic experience for honeymooners.
Yes, eFi Palace Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at eFi Palace Hotel.
No, eFi Palace Hotel doesn't allow dogs.
Yes, parking facilities are available at eFi Palace Hotel.
Yes, eFi Palace Hotel has a gym.
Location Show Map
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