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Summary of reviewsSpring Hill Terraces consistently receives praise for its excellent location, situated conveniently near Brisbane's key landmarks, dining options and entertainment venues, yet still offering a tranquil environment. Guests appreciate the easy access to transportation, medical facilities and event locations, making it an ideal choice for various travelers.
The rooms, while basic and somewhat dated, are generally well-maintained, tidy and comfortable. Guests find them to be a good value for the price with essential amenities provided. Some rooms have been nicely renovated and many reviews highlight the comfortable beds and reliable hot water supply in the showers.
Cleanliness receives mixed reviews; however, many guests commend the high standards of room maintenance and regular servicing. Positive comments often mention the fresh, clean beds and well-kept bathrooms. Yet, there are occasional reports of inadequate cleanliness and outdated facilities, particularly in common areas.
The staff at Spring Hill Terraces are widely praised for their friendliness and helpfulness. Management and staff receive high marks for their welcoming and accommodating approach, which significantly enhances the guest experience. The security measures in place also contribute to a safe and comfortable stay.
Free WiFi is provided, but the quality of the connection is inconsistent with some guests experiencing strong, reliable internet access while others encounter difficulties with weak or non-functional signals. Parking is a notable positive feature with secure, free on-site parking being a major convenience, despite some challenges with tight spaces.
Spring Hill Terraces is considered family-friendly, offering various activities for children and kitchen facilities that make meal management easier for families. While most families report positive experiences, there are varying opinions on its suitability for children.
Overall, Spring Hill Terraces offers a blend of central convenience, budget-friendly accommodations, a welcoming environment and essential amenities, making it a broadly appealing choice for many travelers. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Hotel with Parking
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Queen RoomThe double room provides air conditioning, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, a flat-screen TV, as well as an inner courtyard view. The unit offers 1 bed.
Superior Twin RoomThe spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as an inner courtyard view. The unit has 2 beds.
Deluxe Queen RoomA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this double room. The unit offers 1 bed.
Standard Double or Twin RoomThe twin/double room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Single RoomThe single room provides air conditioning, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The single room features a wardrobe, an electric kettle, a carpeted floor, a flat-screen TV, as well as a quiet street view. The unit offers 1 bed.
Family SuiteThe family room offers air conditioning, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The family room provides a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as an inner courtyard view. The unit offers 3 beds.
Guest Reviews
7.0
Good
Location
Spring Hill Terraces boasts an enviable location, consistently praised for its convenience and proximity to key landmarks and amenities in Brisbane. Centrally situated, it offers easy access to Fortitude Valley, the CBD and various transportation hubs, including train stations and bus routes. The hospital and medical facilities like RBWH are just a stone's throw away, making it an ideal choice for those with medical appointments.
Guests highlight the hotel's proximity to restaurants, cafes and nightlife, ensuring a vibrant dining and entertainment scene within walking distance. Despite its central location, the area maintains a quiet ambiance, providing a peaceful retreat from the city's hustle and bustle.
With closeness to event venues such as the Showgrounds, Suncorp Stadium and Fortitude Music Hall, Spring Hill Terraces proves to be a convenient base for attending festivals, shows and sporting events. Secure on-site parking, friendly staff and clean, comfortable rooms further enhance the guest experience.
In summary, Spring Hill Terraces' location is perfect for travelers seeking both convenience and tranquility, offering excellent access to Brisbane's key attractions and essential amenities.
Rooms
Spring Hill Terraces offers a range of basic accommodations in an older property that has undergone some renovations. The rooms are generally clean, tidy and comfortable, albeit somewhat small and dated. Guests appreciated the well-maintained beds and ample hot water in the showers. Despite the dated decor, many rooms are described as having all necessary amenities and being within a reasonable price-quality range.
Several guests mentioned the rooms were clean upon arrival with some noting that the air conditioning was turned on before their arrival, ensuring a cool environment. The location of the hotel is convenient with easy access to events, cafes, restaurants and venues.
However, some reviews point out issues such as small room sizes, outdated facilities and occasional cleanliness problems, including strange smells and remnants from previous occupants. While some rooms have been nicely renovated, others still need updating and better maintenance.
Overall, Spring Hill Terraces seems to provide basic, budget-friendly accommodation with the essential comforts, although it could benefit from more consistent renovations and attention to detail.
Beds
The beds at Spring Hill Terraces have garnered mixed reviews from guests. Many guests appreciated the comfort with frequent mentions of comfy and clean beds. A number of reviews specifically highlighted the beds as large and very comfortable, accompanied by spotless linens and good-sized accommodations.
However, other guests experienced discomfort, noting instances of hard, small double beds and occasionally movable beds on wheels that detracted from the quality of sleep. In addition to the bed quality, some reviews also mentioned external issues such as concrete floors, clear bedroom windows and old, dirty-feeling bedrooms, which affected the overall room experience.
While many guests found the beds to be a restful highlight of their stay, others encountered challenges that hindered their comfort. The overall consensus leans towards a positive impression of the beds with significant praise for their comfort and cleanliness, though not universally shared by all visitors.
Cleanliness
Spring Hill Terraces receives mixed reviews regarding its cleanliness with many guests praising its well-fitted, tidy and comfortable rooms. Cleanliness seems to be a strong point, as numerous reviews highlight clean and fresh beds, well-maintained rooms and bathrooms with fluffy towels. Several guests noted that their rooms were immaculate and hygienic, often mentioning that rooms were cleaned to a high standard and serviced regularly. Management and staff were described as friendly and informative, adding to the positive experience.
However, some reviews pointed out significant issues. Instances of dirty air conditioning units, dishes and laundry were reported. There were complaints of mould in bathrooms, old and dirty furniture and evidence of insect problems. While some guests noted that their rooms were old but very clean, others found the overall cleanliness insufficient, pointing out that general cleaning and décor needed attention, especially in common areas like the foyer and stairs. The inconsistency in cleanliness standards suggests that while many experience a pleasant stay, others encounter less satisfactory conditions.
Staff
Spring Hill Terraces boasts a highly regarded team, often highlighted for their friendliness and efficiency. Reviews frequently mention that both the staff and management are welcoming, helpful and accommodating. The manager, in particular, stands out for going above and beyond to assist guests, often described as great, lovely, interactive and kind. From front desk personnel to housekeeping, the staff’s courteous and obliging demeanor contributes significantly to positive guest experiences.
Guests consistently appreciate the friendly service with mentions of smooth check-ins and an overall pleasant attitude from the team. However, there are occasional notes on some staff members not being as helpful or friendly, which seem to be exceptions rather than the norm.
The security at the hotel has also received commendations for its excellence, adding to the sense of safety and cleanliness that guests enjoy during their stay. Overall, the combination of a dedicated and friendly team, led by a proactive and responsive manager, significantly enhances the guest experience at Spring Hill Terraces.
Wi-Fi
Spring Hill Terraces offers free WiFi with functionality praised by some guests for its good or strong connection, making it convenient for those needing reliable internet access. However, there have been multiple reports of poor WiFi signal, internet not working or WiFi not in order, indicating inconsistent service. Despite the free WiFi, the overall experience with internet connectivity seems mixed with certain guests expressing dissatisfaction due to non-functional or weak signals.
Parking
Spring Hill Terraces offers an array of parking options that receive favorable mentions from guests. The hotel provides free parking, which is a significant convenience for travelers. Many guests appreciated the secure off-street and on-site parking facilities, often describing them as very secure, private and even gated. Additionally, there are several mentions of the parking being easy to access with an extended hour for late check-ins.
However, some guests highlighted that the parking spaces can be quite tight and limited, requiring early arrival to secure a spot. The on-site parking, while convenient for many, can sometimes be challenging to navigate and squishy. Despite these occasional difficulties, the overwhelming feedback indicates that the availability of secure, free parking is a valued feature.
Family
Spring Hill Terraces seems to be a family-friendly option, offering a welcoming environment for children and adults alike. Families staying here appreciate the variety of daily activities available for kids, along with the presence of a kids club that keeps the young ones entertained. The kitchen facilities are a notable bonus, making it easier for families to manage their meals. Reviews highlight that it is generally a good and child-friendly choice for those traveling with kids. However, there are mixed opinions, as not all guests found it kid-friendly with some experiencing issues such as difficulty with children sleeping at night. Overall, it’s viewed as a great option for families, though experiences may vary.
Yes, Spring Hill Terraces has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Spring Hill Terraces.
No, Spring Hill Terraces doesn't allow dogs.
Yes, parking facilities are available at Spring Hill Terraces.