Shangri-La Gardens

Brisbane -27.45879400, 153.15197600 , 1969 Wynnum Road (Show on Map)
8.5
Very Good


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Summary of reviewsShangri-La Gardens enjoys an excellent reputation for its combination of convenient location, exceptional cleanliness and outstanding service. Situated near key amenities such as shops, dining options, the Wynnum Plaza shopping centre and the airport, its central and tranquil setting appeals greatly to travelers. The proximity to local establishments and transport options like the Park and Ride for trains into Brisbane enhances its accessibility and suitability for both short and extended stays.

The breakfast experience at Shangri-La Gardens stands out due to its convenient and generous offering of pre-packaged continental breakfast packs. Guests praise these for adding value and convenience to their stay, appreciating the variety and light but adequate fare provided each morning, despite some minor suggestions for more variety.

The rooms at Shangri-La Gardens are consistently highlighted for their impressive cleanliness, spaciousness and modern design. Guests find the large, well-appointed bathrooms, comfortable beds and serene environment conducive to relaxation. The overall ambiance, along with excellent in-room facilities, contributes to a resort-like experience.

Cleanliness is a recurring theme in reviews with guests lauding both the rooms and common areas for being meticulously maintained. The property's attention to detail in cleanliness and its well-kept grounds significantly enhance the guest experience, making it a top choice for those seeking a tidy and comfortable stay.

The staff at Shangri-La Gardens are another major highlight, earning high praise for their friendliness, professionalism and helpfulness. From a warm welcome to ongoing exceptional service, the team’s dedication to hospitality greatly contributes to the overall positive experience.

While the WiFi service has received mixed feedback—citing issues such as inconsistent connectivity and incorrect passwords—this aspect does not significantly diminish the overall satisfaction for most guests. However, those needing reliable internet access may find this a consideration.

Parking options are highly appreciated with ample, convenient and secure parking available right outside the rooms. The addition of free, covered parking adds an extra layer of convenience and protection for guests’ vehicles.

Overall, Shangri-La Gardens excels in providing a clean, comfortable and stylish environment with exceptional service and convenient amenities, making it a highly recommended choice for travelers.
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Categories
Motel with Swimming Pool

  Outdoor Pool  


Motel with Parking

Accessible Motel

4-Star Motel

Motel with Outdoor Pool

Room Types
Deluxe King Studio Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower and a hairdryer. This studio is air-conditioned and has a seating area with a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

King Studio This studio features air-conditioning, a private entrance and seating area. This is the only room type available with twin bed configuration. There is an AUD $15 per night charge for this option.

Queen Studio Providing free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. This studio is air-conditioned and features a seating area with a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

Queen Studio - Disability Access This studio has a seating area, private entrance and sofa.

Standard Twin Room The unit has 3 beds.

Guest Reviews
8.5
Very Good
Location
Shangri-La Gardens boasts a fantastic location that is highly praised by guests. Positioned conveniently close to several key amenities, it sits near shops, food outlets and the Wynnum Plaza shopping centre. Visitors appreciate its easy access to the airport and numerous dining options within walking distance. The proximity to local shops, a nearby tavern and the Park and Ride for trains into Brisbane further enhances its appeal. The hotel is also favored for being centrally located, making it suitable for both short trips and extended stays. In addition, the quiet surroundings and pleasant gardens contribute to an overall enjoyable experience. The location is particularly convenient for those with specific destinations in mind, such as the Port or family living nearby. This combination of convenience, accessibility and a tranquil setting ensures that Shangri-La Gardens is a well-regarded choice for travelers.

Breakfast
Shangri-La Gardens offers a notable breakfast experience that many guests appreciate. The inclusion of various breakfast packs is often highlighted with several reviews mentioning them as a great and generous touch. The breakfast often consists of pre-packaged continental items, which guests find to be a convenient and pleasant addition, especially when included complimentary with their stay.

While simple, the breakfast is largely described as ample and satisfying with many appreciating the light yet adequate fare provided. The breakfast boxes, which are a recurring feature, are particularly well-received for their convenience and the nice surprise of variety they bring each morning.

Some reviews suggest that the breakfast offerings could be more varied, such as including different cereals, but overall, the positive remarks far outweigh the minor criticisms. The breakfast packs not only add value but also enhance the overall experience for guests staying at Shangri-La Gardens. Combining this with the excellent location of the hotel, the breakfast service significantly contributes to a pleasant and hassle-free stay.

Rooms
Shangri-La Gardens offers an exceptional experience with its rooms receiving high praise from guests. Visitors consistently highlight the impressive cleanliness, noting the rooms are spotless and well-maintained. The spaces are both quiet and comfortable, providing a serene environment for relaxation. Many found the rooms to be surprisingly spacious, often larger than expected with comfortable beds and sizable, well-appointed bathrooms.

The design and furnishing of the rooms have been appreciated for their contemporary appeal and modern style. Facilities within the rooms are reported to be excellent, contributing to an overall sense of convenience and luxury. The outdoor areas are also maintained to the same high standard of cleanliness.

Guests were particularly impressed with the spaciousness and included sitting areas, which made visits more comfortable and enjoyable. The consensus is clear: Shangri-La Gardens combines cleanliness, comfort and modern amenities, offering a stay that resembles a resort-like experience in a beautifully stylish setting.

Beds
Shangri-La Gardens impresses with its luxurious bedding, earning consistent praise for comfort across numerous guest reviews. The majority of visitors found the beds to be exceptionally comfortable, often describing them as very comfortable or super comfortable. Guests frequently highlighted the quality of the mattresses, mentioning that they allowed for a good night's sleep and were a significant factor in their positive experience. While most comments reflect a high level of satisfaction with the bed's comfort, a few guests did note some issues, such as beds being too soft or having awkward dips. Despite these occasional remarks, the overall sentiment reveals that Shangri-La Gardens excels in providing restful and comfortable accommodations for its guests.

Cleanliness
Shangri-La Gardens consistently impresses guests with its exceptional cleanliness. Numerous reviews highlight the spotless rooms and immaculate common areas, describing the hotel as clean, tidy and very well-maintained. Guests found their accommodations comfortable and affordable with clean and quiet spaces contributing to a pleasant stay. The property's cleanliness extended to every aspect, from the well-kept grounds to the neat and orderly bathrooms.

Despite an overwhelmingly positive experience regarding cleanliness, there were some isolated mentions of housekeeping issues, such as bins not being emptied and amenities not replenished. Nonetheless, the hotel's clean and comfortable environment, combined with its convenient location and friendly, accommodating staff, ensures a very positive overall experience for travelers seeking quality accommodation.

Staff
Shangri-La Gardens boasts an exceptional team of staff who consistently receive high praise for their friendliness and helpfulness. From a warm and friendly welcome on arrival to ongoing exceptional and professional service, guests express great satisfaction with their interactions. The staff, including the owner and on-site managers, are noted for being accommodating, polite and informative. Their excellent customer service contributes significantly to a positive guest experience, complementing the hotel's clean and comfortable facilities. Whether it's giving helpful advice or ensuring rooms are spotless, the team at Shangri-La Gardens continually impresses visitors with their dedication to hospitality.

Wi-Fi
Shangri-La Gardens receives mixed feedback regarding its WiFi services. The connection is described as inconsistent with some guests experiencing issues such as no WiFi availability, incorrect passwords and poor coverage in certain rooms. The lack of WiFi also affects the TV service, as some guests noted that no WiFi resulted in no TV. Despite these issues, the inconvenience is not seen as critical for all guests. However, prospective visitors who require reliable internet access might need to consider these factors when planning their stay.

Parking
Shangri-La Gardens offers a highly convenient and secure parking experience for guests. The hotel provides ample space for vehicles with parking options located right outside or next to guest rooms for added convenience and safety. Covered parking is also available, offering additional protection for cars. Guests appreciate the affordability and tranquility of the free parking, making it easy to access and stress-free. An excellent complimentary breakfast further enhances the overall stay.


Yes, Shangri-La Gardens has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Shangri-La Gardens.

No, Shangri-La Gardens doesn't allow dogs.

Yes, parking facilities are available at Shangri-La Gardens.

No, Shangri-La Gardens doesn't have a gym.

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