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Summary of reviewsQuest Chermside on Playfield is celebrated for its exceptional location and convenience. Situated near the expansive Westfield Chermside Shopping Centre, the hotel provides easy access to a multitude of shops, entertainment venues and parks. Its proximity to Chermside RSL, the Brisbane Entertainment Centre and the airport, coupled with practical on-site parking, greatly enhances its appeal for various types of travelers. Guests find it a perfect spot for shopping, family visits and swift commutes.
The rooms at Quest Chermside on Playfield consistently receive high praise for their spaciousness, cleanliness and modern amenities. Many reviews mention the large, comfortable beds and the well-equipped kitchenettes, adding to the sense of a home-away-from-home. The quiet environment and secure facilities contribute to a restful and pleasant stay.
Guests appreciate the friendly and attentive staff, who are frequently highlighted for their exceptional service and willingness to assist with any needs, making visitors feel welcome and well-cared for. This level of customer service significantly enhances the overall guest experience.
The continental "Grab and Go" breakfast is another well-received feature. Many guests value the convenience and quality of the breakfast items, which include cereals, toast, coffee, fruit and muesli bars. Although some guests suggest more variety could be beneficial, the breakfast's complimentary nature adds substantial value to the stay.
The hotel's parking facilities are generally seen as a positive aspect with many appreciating the secure, undercover parking that is easy to access and includes adequate clearance for larger vehicles. Despite occasional issues with the availability of parking spaces late at night, the staff is praised for helping to find alternative solutions.
Overall, Quest Chermside on Playfield stands out for its prime location, spacious and clean rooms, excellent customer service and convenient amenities, making it a highly recommended choice for travelers visiting the Brisbane area. Show more
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Accessible Aparthotel
As a Quest hotel, this location is expected to participate in the independent accessibility accreditation program, ensuring guests can find detailed and trustworthy information about accessible room features.
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Parking
5-Star Aparthotel
Room Types
One-Bedroom ApartmentThis apartment features a full kitchen, a balcony and a spacious living room. Amenities include an in-room safe, a work desk and a flat-screen TV with cable channels.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
Studio ApartmentThis spacious studio offers a shared laundry facility. It contains a flat-screen LCD TV with a variety of cable channels, a work desk, kitchenette, bathroom, in-room safe and air-conditioning.
Two-Bedroom ApartmentThis two-bedroom apartment features a full kitchen, a balcony and a spacious living room. Amenities include an in-room safe, a work desk and a flat-screen TV with cable channels.
Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).
Studio Apartment- Limited HousekeepingThe air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. The apartment offers a tea and coffee maker, a dining area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Two Bedroom Apartment- Limited HousekeepingThis apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The apartment offers air conditioning, a tea and coffee maker, a dining area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 3 beds.
One Bedroom Apartment- Limited HousekeepingThis spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The apartment offers air conditioning, a tea and coffee maker, a dining area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
Nestled in an enviable spot, Quest Chermside on Playfield boasts an unbeatable location that has garnered vast appreciation from its guests. Just a short walk to the massive Westfield Chermside Shopping Centre, its proximity to a plethora of shops, entertainment hubs and parks is a major highlight. Guests frequently mention its convenience for visits to the Chermside RSL and the Brisbane Entertainment Centre with both destinations easily accessible.
The setting is described as optimal, whether one’s purpose is shopping, enjoying local markets or visiting family nearby. The locale also offers practical benefits; it's near the airport and features convenient on-site parking, simplifying both arrival and departure.
Visitors commend the cleanliness and modernity of the hotel, along with the spaciousness and comfort of the rooms. The friendly and attentive staff enhance the overall experience, solidifying the hotel as a favored stay for both short and extended visits.
Despite a few mentions of noise and room temperature issues in isolated instances, Quest Chermside on Playfield consistently receives high marks for its exceptional location and the convenience it offers travelers.
Breakfast
Quest Chermside on Playfield offers a continental Grab and Go breakfast that guests widely appreciate for its convenience and quality. Many find it a fantastic and handy option, especially since it includes essentials like cereal, proper milk, toast, spreads, coffee, fruit and muesli bars. The complimentary nature of this breakfast is a lovely surprise and significantly adds value to the stay.
While overall feedback is positive and guests enjoy the quick and easy breakfast to start their day, some feel the breakfast could use more variety and additional choices. It's worth noting that the breakfast is designed for guests to take back to their rooms, as there is no designated seating area. However, the breakfast bar on the ground floor offers ample supplies and facilities, including a water cooler and a gym nearby. Despite a few suggestions for improvement, the Grab and Go breakfast remains a highly praised and useful amenity at the Quest Chermside on Playfield.
Rooms
Quest Chermside on Playfield receives high praise for its well-appointed and spacious rooms. Guests frequently highlight the large, comfortable beds and the overall cleanliness of the accommodations. Many reviews emphasize the ample room size, describing it as massive with some noting the presence of a desk, dining table and kitchenette equipped with necessary items for cooking and cleaning.
The hotel's location is also a significant asset, being conveniently close to the Chermside Shopping Center and various transportation links, such as bus routes to the AFL matches. The proximity to shopping and dining options makes it an ideal spot for both short and extended stays.
The staff's friendliness and the secure environment contribute to a pleasant experience. Facilities are consistently described as very good and well-maintained, ensuring a comfortable and functional stay. Additionally, guests appreciate the quietness and the self-contained nature of the rooms, making it a great option for privacy and convenience.
Overall, the emphasis on cleanliness, spaciousness and excellent amenities makes Quest Chermside on Playfield a highly recommended choice for travelers looking to stay in the Brisbane area.
Beds
At Quest Chermside on Playfield, the bed experience receives mixed feedback from guests. Many appreciate the comfort of the beds, noting that they are well made and paired with comfortable pillows. It seems that a good night's sleep can be expected with several guests describing the beds as comfortable, clean and even awesome.
However, some guests found the mattresses a bit too firm for their liking, suggesting that a mattress topper could enhance comfort. A few reviews indicated dissatisfaction with the pillows, describing them as too large or fat, which impacted their sleep quality. Despite these concerns, the overall impression remains that the beds at Quest Chermside on Playfield generally offer a satisfactory level of comfort for most travelers.
Cleanliness
Quest Chermside on Playfield consistently impresses with its exceptional cleanliness. Guests frequently highlight the spotless and comfortable rooms, lauding the modern amenities and well-maintained facilities. The hotel enjoys a prime location, close to necessities such as the Chermside shopping mall, which adds to its convenience. The accommodations are described as quiet, ensuring a peaceful stay and many reviews mention the meticulously clean showers and overall room tidiness. The friendly and helpful staff contribute positively to the guest experience, creating a welcoming atmosphere. Clean, restful and convenient, Quest Chermside on Playfield stands out as a preferred choice for its cleanliness and attentive service.
Staff
At Quest Chermside on Playfield, guests have continuously praised the hotel's staff, highlighting their exceptional friendliness and helpfulness as standout features of their stay. The consistent mention of staff being lovely, super friendly and incredibly accommodating paints a picture of a team that truly cares about the guest experience. Guests noted the staff's attention to detail and ability to go above and beyond, ensuring that every inquiry and request was met with genuine effort and a pleasant demeanor.
From the reception to housekeeping, every member of the team was lauded for their professionalism and warm welcome, making guests feel at home. The staff’s resourcefulness and considerate service were particularly appreciated, coupled with their always happy attitude and unwavering willingness to assist. For anyone seeking a welcoming atmosphere with a dedicated and pleasant crew, Quest Chermside on Playfield appears to offer an exemplary service that enhances the overall enjoyment of their stay in this well-located property.
Parking
Quest Chermside on Playfield offers a largely positive parking experience for its guests. Many reviewers highlighted the convenience and security of the undercover parking, describing it as easy to access and inclusive in the booking, which they considered a valuable bonus. The ease of parking with plenty of spaces available, particularly for those arriving early, was well-regarded. The hotel provides ample clearance for larger vehicles like 4WDs and guests appreciated the availability of free, on-site parking.
However, there were occasional issues noted. Some guests mentioned that parking spaces could be tight and insufficient at times, specifically late at night when spots were limited and it operated on a first-come, first-served basis. In such cases, staff were helpful in assisting guests to find alternative parking options. Despite these minor drawbacks, the overall sentiment towards the parking facilities was favorable with many guests appreciating the free, convenient and secure parking provided by Quest Chermside on Playfield.
No, Quest Chermside on Playfield doesn't have any pool.
No, a spa isn't available at Quest Chermside on Playfield.
No, Quest Chermside on Playfield doesn't allow dogs.
Yes, parking facilities are available at Quest Chermside on Playfield.
No, Quest Chermside on Playfield doesn't have a gym.