Mt Ommaney Hotel Apartments
Brisbane
-27.54693700,
152.94022500
,
Cnr Centenary Highway & Dandenong Rd, Mt Ommaney
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Summary of reviewsMt Ommaney Hotel Apartments enjoys a prime location praised for its convenience and accessibility. Guests appreciate its proximity to a shopping center, main roads, highways and key areas like Ipswich, Brisbane and various recreational spots such as Mt Cootha lookout and botanical gardens. The location is well-suited for both business and leisure, offering ample parking facilities and a quiet ambiance. The friendly and helpful staff at the front office add to the welcoming atmosphere, making it a highly recommended choice for travelers.
The breakfast experience at Mt Ommaney Hotel Apartments has mixed reviews. Guests who were able to partake described it as amazing, exceptional and good value for money with a wide variety of choices. However, some guests faced inconsistencies in availability, particularly on weekends and noted limited serving hours and the additional cost.
Rooms are frequently highlighted for their spaciousness and cleanliness. They are found to be large, accommodating, tidy and equipped with well-maintained kitchenettes. While some guests mentioned outdated decor and occasional maintenance issues, the overall value for money and the convenience of nearby shops and food outlets are appreciated.
Cleanliness is a strong point for the hotel, consistently maintaining well-kept and tidy rooms with clean linens and bathrooms. Housekeeping services uphold a high standard, although a few guests did report occasional issues with dirty carpets or musty smells.
Customer service at Mt Ommaney Hotel Apartments is exemplary with staff described as friendly, polite and accommodating. Guests frequently appreciate the attentive receptionists and the personal touch of the management, which significantly enhances their overall stay experience.
A notable area for improvement is the free wifi service, which many guests found weak or unreliable. The hotel’s parking facilities, however, receive high praise for being ample, clearly marked and easily accessible, ensuring a hassle-free experience.
While the beds receive mixed reviews with some guests finding them comfortable and others noting the need for an upgrade, the overall consensus indicates that Mt Ommaney Hotel Apartments provides a pleasant and convenient stay for visitors.
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The breakfast experience at Mt Ommaney Hotel Apartments has mixed reviews. Guests who were able to partake described it as amazing, exceptional and good value for money with a wide variety of choices. However, some guests faced inconsistencies in availability, particularly on weekends and noted limited serving hours and the additional cost.
Rooms are frequently highlighted for their spaciousness and cleanliness. They are found to be large, accommodating, tidy and equipped with well-maintained kitchenettes. While some guests mentioned outdated decor and occasional maintenance issues, the overall value for money and the convenience of nearby shops and food outlets are appreciated.
Cleanliness is a strong point for the hotel, consistently maintaining well-kept and tidy rooms with clean linens and bathrooms. Housekeeping services uphold a high standard, although a few guests did report occasional issues with dirty carpets or musty smells.
Customer service at Mt Ommaney Hotel Apartments is exemplary with staff described as friendly, polite and accommodating. Guests frequently appreciate the attentive receptionists and the personal touch of the management, which significantly enhances their overall stay experience.
A notable area for improvement is the free wifi service, which many guests found weak or unreliable. The hotel’s parking facilities, however, receive high praise for being ample, clearly marked and easily accessible, ensuring a hassle-free experience.
While the beds receive mixed reviews with some guests finding them comfortable and others noting the need for an upgrade, the overall consensus indicates that Mt Ommaney Hotel Apartments provides a pleasant and convenient stay for visitors.
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Guest Reviews
Mt Ommaney Hotel Apartments boasts a prime location highly praised by guests for its convenience and accessibility. Situated close to a shopping center, the ease of access to main roads, highways, the Ipswich and Brisbane areas and various recreational spots like the Mt Cootha lookout and botanical gardens, makes it an ideal choice for travelers. Visitors commended the hotel's proximity to numerous food outlets and the nearby mall, which provides additional convenience.
The ample parking facilities are frequently highlighted, ensuring guests have a hassle-free experience. The quiet ambiance of the surroundings, despite being near a bustling shopping center, enhances the overall stay. Several reviews point out the friendly and helpful staff, particularly in the front office, adding to the hotel’s welcoming atmosphere.
Guests find the location particularly favorable for both business and leisure trips with easy access to family in the suburbs, visiting local attractions like Lone Pine Koala Sanctuary and even attending events at the Ipswich Raceway. Overall, the strategic positioning, coupled with affordability and a pleasant stay environment, makes Mt Ommaney Hotel Apartments a highly recommended lodging choice.
Guests of Mt Ommaney Hotel Apartments had mixed experiences regarding breakfast. Many praised the breakfast, describing it as amazing, exceptional, good value for money and with a wide variety of choices from a buffet style. Some found the breakfasts to be really good, yummy and perfect for what they needed during their stay. However, several reviews pointed out limitations: some guests noted that breakfast was not available on weekends or during their stay and others highlighted the need to pay separately for breakfast. Availability seemed inconsistent with some unsure if it was offered at all and the serving hours being quite limited, from only 6-8am. Despite these inconsistencies, those who did partake found the breakfast satisfying and a positive aspect of their stay.
The reviews for Mt Ommaney Hotel Apartments consistently highlight the spaciousness and cleanliness of the rooms. Guests often found the rooms to be large and accommodating with ample space even for families. The rooms are described as tidy and private with well-equipped kitchenettes that add to a comfortable stay. Additionally, the bathrooms are noted to be very clean and well-maintained.
However, some aspects of the rooms show signs of wear and tear, such as outdated decor and older air conditioning units, which could use some refurbishment. There are mentions of issues like musty smells, stains on the floors and curtains and occasional maintenance needs. Despite these concerns, guests appreciate the value for money and the proximity to shops and food outlets. Overall, the spacious and clean rooms make it a suitable choice for travelers seeking comfort and convenience.
The beds at Mt Ommaney Hotel Apartments have received mixed reviews from guests. On the positive side, several guests have praised the beds as very comfortable, highlighting the daily cleaning and the friendly staff as notable perks during their stay. Many described the beds and bedding as comfy, even calling them good and spacious in a convenient location.
However, other guests have expressed dissatisfaction with the comfort level. Some noted that the mattresses were in need of an upgrade with complaints about the beds being too hard, creaky and in some cases, causing back damage. Guests also mentioned that the pillows were lumpy and the beds could benefit from replacements due to their age. Overall, while some find the beds satisfactory, others believe there is room for improvement.
Mt Ommaney Hotel Apartments receives frequent praise for its cleanliness from guests with many highlighting the well-maintained and tidy state of the rooms. Visitors find the rooms spacious, comfortable and exceptionally clean, often remarking on the clean linens and bathrooms. Housekeeping services are very good, maintaining a consistent standard of cleanliness throughout the hotel. The undercover parking adds to the convenience, making the stay hassle-free.
However, some feedback indicates areas that need improvement. Issues with dirty or musty carpets have been noted with a few guests mentioning that their rooms did not meet cleanliness expectations on arrival. Despite these occasional concerns, the overall sentiment points to a clean and well-kept environment, which many guests find satisfactory and pleasant for a comfortable stay.
Mt Ommaney Hotel Apartments boasts a remarkable team of staff who consistently deliver excellent customer service. Guests can expect to be greeted warmly, even during late check-ins, as the receptionists are noted for being both friendly and accommodating. The staff, described as lovely, polite and understanding, go above and beyond to ensure that guests' needs are met, often assisting with arrangements and providing flexible service.
The team's friendliness is a recurring theme with many guests praising the approachable and helpful nature of the personnel. Whether dealing with the reception desk or other staff members, visitors have found the service to be unobtrusive yet attentive. The manager's direct communication has also been highlighted positively, demonstrating a personal touch in management.
Overall, the hotel's commitment to great customer service is evident through the numerous mentions of staff being friendly, professional and eager to please. This warm and supportive environment contributes significantly to guests' overall positive experiences at the Mt Ommaney Hotel Apartments.
Reviews of Mt Ommaney Hotel Apartments reveal a consistent dissatisfaction with the wifi service. Many guests experienced weak, unreliable or entirely absent internet connectivity in their rooms. Issues included the wifi signal being too weak or intermittent, often requiring guests to stand outside their room to access it. Some guests were unable to connect to the internet for the duration of their stay, even after reporting the problem to reception. A significant number of reviews highlight the need for improvements in the hotel's wifi service to ensure a more consistent and accessible connection for future stays.
The Mt Ommaney Hotel Apartments receive high praise for their parking arrangements. Guests appreciate the ample parking spaces, including undercover options, ensuring vehicles are protected from the elements. Free parking is conveniently located right by the units with room numbers clearly marked on the designated spots, making it easy to find and park the car directly outside the apartment. Although there is a minor concern about the ease of entering and leaving the property during busy periods, overall, guests report no complaints and find the parking facilities well-organized and easily accessible.
Location Show Map
Location
The ample parking facilities are frequently highlighted, ensuring guests have a hassle-free experience. The quiet ambiance of the surroundings, despite being near a bustling shopping center, enhances the overall stay. Several reviews point out the friendly and helpful staff, particularly in the front office, adding to the hotel’s welcoming atmosphere.
Guests find the location particularly favorable for both business and leisure trips with easy access to family in the suburbs, visiting local attractions like Lone Pine Koala Sanctuary and even attending events at the Ipswich Raceway. Overall, the strategic positioning, coupled with affordability and a pleasant stay environment, makes Mt Ommaney Hotel Apartments a highly recommended lodging choice.
Breakfast
Rooms
However, some aspects of the rooms show signs of wear and tear, such as outdated decor and older air conditioning units, which could use some refurbishment. There are mentions of issues like musty smells, stains on the floors and curtains and occasional maintenance needs. Despite these concerns, guests appreciate the value for money and the proximity to shops and food outlets. Overall, the spacious and clean rooms make it a suitable choice for travelers seeking comfort and convenience.
Beds
However, other guests have expressed dissatisfaction with the comfort level. Some noted that the mattresses were in need of an upgrade with complaints about the beds being too hard, creaky and in some cases, causing back damage. Guests also mentioned that the pillows were lumpy and the beds could benefit from replacements due to their age. Overall, while some find the beds satisfactory, others believe there is room for improvement.
Cleanliness
However, some feedback indicates areas that need improvement. Issues with dirty or musty carpets have been noted with a few guests mentioning that their rooms did not meet cleanliness expectations on arrival. Despite these occasional concerns, the overall sentiment points to a clean and well-kept environment, which many guests find satisfactory and pleasant for a comfortable stay.
Staff
The team's friendliness is a recurring theme with many guests praising the approachable and helpful nature of the personnel. Whether dealing with the reception desk or other staff members, visitors have found the service to be unobtrusive yet attentive. The manager's direct communication has also been highlighted positively, demonstrating a personal touch in management.
Overall, the hotel's commitment to great customer service is evident through the numerous mentions of staff being friendly, professional and eager to please. This warm and supportive environment contributes significantly to guests' overall positive experiences at the Mt Ommaney Hotel Apartments.
Wi-Fi
Parking
Yes, Mt Ommaney Hotel Apartments has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mt Ommaney Hotel Apartments.
No, Mt Ommaney Hotel Apartments doesn't allow dogs.
Yes, parking facilities are available at Mt Ommaney Hotel Apartments.
No, Mt Ommaney Hotel Apartments doesn't have a gym.
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