Mercure Brisbane Spring Hill
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Summary of reviewsMercure Brisbane Spring Hill receives high praise for its strategic location, making it an ideal choice for both leisure and business travelers. Guests appreciate its proximity to key landmarks, hospitals and public transportation options, as well as the city's central business district, shopping centers and dining options. The peaceful ambiance and beautiful views from the rooms enhance the overall experience.
The breakfast at the hotel is generally well-received with many guests enjoying the variety and quality of the buffet, as well as the friendly and attentive staff. Although some issues were noted, such as the occasional cold dish and suggestions for more a la carte options, the overall sentiment towards breakfast remains positive.
Dining experiences at the on-site restaurant and bar are mixed. The food quality and atmosphere are commended with guests appreciating the vegetarian-friendly menu and the convenience of having a restaurant on-site. However, service speed, limited menu options and early closing times on weekends are areas for improvement.
Rooms at Mercure Brisbane Spring Hill are spacious, comfortable and often provide lovely views. Guests generally find the accommodations clean, modern and well-equipped, though some maintenance issues and outdated elements are reported. Despite these concerns, the rooms are considered good value, especially for short stays.
The hotel maintains a strong reputation for cleanliness with most guests highlighting the well-kept rooms and communal areas. While there are occasional lapses, the overall cleanliness meets the expectations of most travelers.
Staff at Mercure Brisbane Spring Hill are frequently praised for their friendliness, helpfulness and professionalism. The positive interactions with staff members contribute significantly to the pleasant stay experienced by guests.
Wi-Fi at the hotel receives mixed reviews. While some guests find the connection satisfactory, many report issues with slow speeds and unreliable connectivity, particularly in their rooms.
The gym is clean and conveniently located but features limited and somewhat outdated equipment. Despite this, it remains a useful facility for guests who wish to maintain their fitness routines.
The pool area receives positive feedback for being a relaxing and well-maintained space. Guests, especially families, enjoy the clean and comfortable pool environment, though occasional cleanliness issues are noted.
Parking at the hotel is a frequent point of discussion. The tight, cramped spaces and additional fees for parking are common complaints. Despite these challenges, the availability of paid parking is considered convenient by some due to the hotel's central location.
Overall, Mercure Brisbane Spring Hill is seen as a family-friendly hotel with a range of amenities catering to both adults and children. The comfortable environment, good value for money and positive dining and staff experiences make it a recommended choice for travelers.
Categories
The breakfast at the hotel is generally well-received with many guests enjoying the variety and quality of the buffet, as well as the friendly and attentive staff. Although some issues were noted, such as the occasional cold dish and suggestions for more a la carte options, the overall sentiment towards breakfast remains positive.
Dining experiences at the on-site restaurant and bar are mixed. The food quality and atmosphere are commended with guests appreciating the vegetarian-friendly menu and the convenience of having a restaurant on-site. However, service speed, limited menu options and early closing times on weekends are areas for improvement.
Rooms at Mercure Brisbane Spring Hill are spacious, comfortable and often provide lovely views. Guests generally find the accommodations clean, modern and well-equipped, though some maintenance issues and outdated elements are reported. Despite these concerns, the rooms are considered good value, especially for short stays.
The hotel maintains a strong reputation for cleanliness with most guests highlighting the well-kept rooms and communal areas. While there are occasional lapses, the overall cleanliness meets the expectations of most travelers.
Staff at Mercure Brisbane Spring Hill are frequently praised for their friendliness, helpfulness and professionalism. The positive interactions with staff members contribute significantly to the pleasant stay experienced by guests.
Wi-Fi at the hotel receives mixed reviews. While some guests find the connection satisfactory, many report issues with slow speeds and unreliable connectivity, particularly in their rooms.
The gym is clean and conveniently located but features limited and somewhat outdated equipment. Despite this, it remains a useful facility for guests who wish to maintain their fitness routines.
The pool area receives positive feedback for being a relaxing and well-maintained space. Guests, especially families, enjoy the clean and comfortable pool environment, though occasional cleanliness issues are noted.
Parking at the hotel is a frequent point of discussion. The tight, cramped spaces and additional fees for parking are common complaints. Despite these challenges, the availability of paid parking is considered convenient by some due to the hotel's central location.
Overall, Mercure Brisbane Spring Hill is seen as a family-friendly hotel with a range of amenities catering to both adults and children. The comfortable environment, good value for money and positive dining and staff experiences make it a recommended choice for travelers.
Family Friendly Hotel
The hotel is well-regarded and provides a comfortable stay. It is a good option for families seeking a balance of quality and value.
Business Hotel
Mercure Brisbane Spring Hill is a 4-star hotel and conference venue a few blocks from Brisbane's CBD. It is well-suited to smaller groups and offers a great value option.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Mercure Brisbane Spring Hill boasts a prime location that is highly praised by its guests. Visitors appreciate its close proximity to major landmarks and facilities such as Brisbane Private Hospital, St Andrews War Memorial Hospital and Suncorp Stadium. The hotel's vicinity to Roma Street Parklands and the Botanical Gardens provides beautiful surroundings and enjoyable walks.
Public transportation access is another significant highlight. The hotel is conveniently near Roma Street railway station, Central Station and the free Spring Hill Loop bus stop, making it easy to explore the city. The location is also within walking distance of the city's central business district (CBD), Queen Street Mall and numerous dining and shopping options, enabling guests to get around effortlessly on foot.
Guests frequently mention the hotel's peaceful ambiance despite its central location. The quiet setting pairs well with the convenience of accessing various city attractions, making it a suitable choice for both leisure and business travelers. The views from the rooms, especially those overlooking city parks, add to the overall pleasant experience.
Overall, Mercure Brisbane Spring Hill receives accolades for its strategic location, making it a valuable choice for those looking to stay centrally while enjoying accessibility to transport links and essential city amenities.
The breakfast experience at Mercure Brisbane Spring Hill has garnered a mixture of reviews with many guests expressing satisfaction and enjoyment. The buffet breakfast frequently earns praise for its good variety, great value and delicious taste. Numerous guests found the breakfast options to be plentiful, filling and included an array of both hot and cold dishes. Exceptional comments highlighted the friendly, attentive staff, adding to the positive dining experience.
Additionally, the inclusion of breakfast in some room rates was appreciated and several reviewers emphasized the great price for what was offered. The convenient location of the breakfast area and the direct access were noted as significant advantages.
However, not all guests were entirely pleased. Some issues were raised regarding the temperature of the food, particularly the scrambled eggs and bacon, which were occasionally found cold. A few reviewers felt the buffet was overpriced for the variety and quality presented and there were suggestions for more a la carte options to enhance the experience. The breakfast during weekends seemed to be more positively reviewed compared to weekdays with occasional mentions of limited selection and overcharging.
Despite the mixed feedback, the overall sentiment leans favorably towards the breakfast at Mercure Brisbane Spring Hill, appealing especially to those seeking variety and a hearty start to their day.
Mercure Brisbane Spring Hill offers a mixed dining experience with a focus on a few standout positives. The on-site restaurant and bar generally receive commendations for their atmosphere and food quality with many guests highlighting the delicious meals, beautiful food and great dining experiences. The presence of a vegetarian-friendly menu and an accommodating manager contribute to its appeal. Patrons often appreciate the convenience of having a restaurant downstairs, particularly noting the good food and great meal options.
However, some limitations temper the dining experience. Issues with service speed and availability, such as room service being slow and the restaurant closing early on weekends, are commonly mentioned. The lack of ingredients for advertised specials and a limited menu also detract from the overall experience. Specific criticisms include inconsistent food quality with some guests finding the food average or disappointing and the restaurant's policy of accepting only card payments can be inconvenient for some.
In summary, while the dining facilities at Mercure Brisbane Spring Hill have their strengths, particularly in the quality of food and convenience, they are occasionally let down by service inconsistencies and operational limitations.
The rooms at Mercure Brisbane Spring Hill offer a mix of positive and negative experiences for guests. Most visitors appreciated the spaciousness and comfort of the rooms, describing them as very clean, tidy and modern. Several guests mentioned lovely views from their rooms with city or garden vistas enhancing their stay. Visitors generally found the beds to be comfortable and the rooms well-equipped with some highlighting the addition of modern facilities like pod coffee machines.
However, there were frequent complaints about maintenance issues and outdated elements. The bathrooms were often criticized for being small with problems like water flooding onto the bathroom floor and ill-fitting toilet seats. Some rooms were described as dark and dated, while others suffered from a musty smell or noise from nearby construction sites. Cleanliness was a concern for some guests with reports of dirty carpets, dusty surfaces and occasional cigarette smells.
Despite these issues, many found the rooms to be good value for the price, particularly for short stays. The convenience of early check-in and the close proximity to a free bus loop were added bonuses that enhanced the overall experience. While some guests felt the rooms needed an upgrade, the comfortable and spacious accommodations, coupled with clean and modern amenities, were generally well-received.
Upon examining the guest reviews of the Mercure Brisbane Spring Hill, it becomes evident that the hotel's beds are generally well-received with numerous guests highlighting their comfort and spaciousness. Many reviews specifically commend the beds as being comfortable, often describing them as comfy and very comfortable. Descriptions such as super comfortable and comfy bed reflect satisfaction with the sleeping arrangements. Positive remarks frequently mention both the beds and pillows with some guests appreciating the soft, fluffy pillows and firm mattresses which enhance comfort.
Notably, several guests enjoyed a spacious room with beds that added to their pleasant experience, describing the sleeping environment as lovely and firm. The availability of extra pillows and the notion that the beds felt like sleeping on a cloud further added to the comfort.
However, there were some mixed feedback on specific aspects, such as mattresses being too soft for some with mentions of a solid mattress or beds being firmer than preferred. A few reviews noted beds being small or uncomfortable with specific complaints about bedding feeling cheap or noisy spring mattresses. Some guests' beds were too hard, while others felt the beds were soft but clean.
Overall, despite the occasional dissatisfaction with bed size or firmness, the Mercure Brisbane Spring Hill maintains a strong reputation for providing comfortable and restful beds, contributing to a positive stay for most guests.
Mercure Brisbane Spring Hill boasts an overall reputation for cleanliness, often praised by guests for its tidy, well-kept rooms and facilities. The majority of reviews highlight the consistently clean and comfortable rooms, featuring clean bathrooms, bedding and neat communal areas. Many guests find the rooms to be modern and spacious, enhancing their overall stay experience.
However, a few contrasting reviews mention instances where cleanliness fell short, pointing out specific issues such as mold in the showers, dirty carpets and the odd occurrence of dust or hair being left behind. Despite these scattered complaints, many visitors commend the hotel for its clean reception area and regularly cleaned rooms.
While housekeeping service quality seems to fluctuate with some guests noting lapses in daily cleaning or inconsistent upkeep, the general consensus leans towards a well-maintained facility. Overall, Mercure Brisbane Spring Hill manages to provide a pleasant, clean environment that meets the expectations of most travelers seeking comfort and hygiene.
Mercure Brisbane Spring Hill is frequently praised for its exceptional staff, providing excellent customer service and creating a welcoming atmosphere for guests. The receptionists are repeatedly described as helpful, friendly and accommodating, making a positive first impression during check-in. Cleaners and housekeepers are often noted for their helpfulness, friendliness and professionalism, contributing to the overall pleasant experience.
The bar and kitchen staff are also commended for their happy and lovely demeanor, adding to the enjoyable ambiance. While most staff members are highlighted for their friendliness and willingness to assist, occasional feedback points out areas for improvement, including the need for better housekeeping practices and more professional reception conduct.
Despite some isolated concerns, the overall consensus reflects a team that is efficient, polite and keen to ensure a seamless and pleasant stay for guests. Wonderful service and the friendly nature of the staff left a lasting impression, making Mercure Brisbane Spring Hill a recommended choice for travelers seeking a hospitable environment.
At Mercure Brisbane Spring Hill, guests have had mixed experiences with the hotel's Wi-Fi. On a positive note, many appreciated the free Wi-Fi available throughout the hotel, noting that the connection on certain floors was good and that clear instructions were provided. Some guests enjoyed uninterrupted and good-speed Wi-Fi, which performed well for general use.
However, the majority of reviews highlighted significant issues with the internet service. Guests frequently mentioned that the Wi-Fi was slow, intermittent and prone to disconnections. Several guests reported that the internet was unreliable in their rooms, often needing to go to the lobby to get a decent connection. Complaints were made about the Wi-Fi being too slow to stream services like Netflix or YouTube with some guests unable to connect their devices at all.
There were efforts made by the hotel to rectify the issues, but overall, the consensus was that the Wi-Fi performance left much to be desired with many hoping for improvements in speed and stability.
The gym at Mercure Brisbane Spring Hill is appreciated for its cleanliness and location, making it convenient for those who enjoy a quick workout. Guests generally found the gym to be a good feature of the hotel, though it is quite small, equipped primarily with treadmills and some basic machines. However, there have been mentions of outdated equipment, including a broken multi-gym machine and the need for items like yoga mats. Some guests felt the gym, along with the pool, could be more impressive, while others did not use the facilities and thus didn't offer feedback.
At Mercure Brisbane Spring Hill, the pool consistently garners positive feedback from guests. Many describe the pool area as pleasant, relaxing and well-served, offering a lovely spot for both kids and adults to unwind. Guests appreciate the cleanliness and maintenance of the pool, noting that it is often heated to a comfortable temperature, making it enjoyable for swimming. The outdoor pool is highly praised for its good size and depth, providing ample space for a refreshing dip.
Families particularly find the pool area convenient and enjoyable for children with some reviews highlighting how great it is for swimming and just hanging out. The pool surroundings receive commendations for being pleasant and conducive to relaxation with an amazing poolside atmosphere adding to the overall appeal.
However, there are occasional complaints about the pool's cleanliness with some guests pointing out issues like a layer of mossy green around the water level or it being left dirty overnight. A few guests also mentioned disruptions from early morning noise around the pool area.
Overall, despite some minor drawbacks, the pool at Mercure Brisbane Spring Hill remains a significant highlight, offering a delightful space for guests to relax and enjoy their stay.
Parking at Mercure Brisbane Spring Hill is a frequently discussed topic among guests with many highlighting issues related to the car park. Words like tight and cramped routinely appear in reviews, indicating that navigating the parking spaces can be challenging, especially for larger vehicles. The presence of numerous poles and pillars further complicates the maneuvering process within the parking area.
Although there are mentions of limited free parking, most guests need to pay an additional fee – commonly cited as $20 to $25 per day. Despite the cost, some found the paid parking to be convenient due to the hotel's location. However, others considered the fee to be excessive given the small and confined nature of the parking spaces.
A recurring theme is the lack of sufficient parking spaces, which often leads to frustration as guests struggle to find a spot. There are also mentions of reserved spaces and spaces allocated to hospital staff, which further reduces the availability for hotel guests.
Complaints about poor signage in the parking area and the confusing layout recurred in the reviews. The overall sentiment suggests that while parking is available, it comes with significant challenges that guests should be prepared for. It's clear that planning for parking, possibly with a smaller vehicle and budgeting for additional fees can mitigate some of the parking-related inconveniences.
Mercure Brisbane Spring Hill is an excellent choice for families seeking a comfortable and kid-friendly environment during their travels. The hotel provides a range of amenities that cater to family needs, including a family highchair and TV channels with kids' shows. Guests have frequently described the environment as family-friendly and great for families, highlighting the enjoyable atmosphere for children.
Many have noted that it is a comfortable and happy place for family stays with plenty of space in the family suite and the convenience of an early check-in. The hotel also offers good value, particularly with its breakfast buffet, which is well-priced for families.
While the hotel has garnered positive feedback for its family-friendly amenities and setting, there were a few areas for improvement mentioned, including the room cleanliness and service regarding room allocation and provision of amenities like extra towels. Despite these, the overall sentiment indicates that Mercure Brisbane Spring Hill is a solid option for those traveling with children, offering a clean and convenient stay with perks like free parking and close proximity to attractions.
The Mercure Brisbane Spring Hill offers a comfortable stay with a nice and central location. While it is situated in a relatively quiet area with limited nightlife options directly nearby, guests can find a few bars within the vicinity. The hotel benefits from its proximity to bus stops, providing easy access to more vibrant nightlife areas. However, some guests have noted that the bar downstairs closes early and the surrounding area can be somewhat quiet with not much night entertainment on offer. For those seeking bustling nightlife, this might mean planning for short trips to other parts of the city.
Mercure Brisbane Spring Hill is a well-regarded choice for business travelers due to its convenient location and array of suitable amenities for work-related stays. The hotel enjoys a quiet but central position, making it a practical option for those attending conferences or conducting business in Brisbane's city center. Access from the train station is particularly straightforward, requiring just a short five-minute walk.
Guests highlight the efficient use of space in the rooms, which are clean and designed with functionality in mind. The front desk staff receives praise for their friendliness and helpfulness, ensuring that check-in processes are smooth and guest requests are promptly addressed. The hotel's commitment to security is also noted, contributing to a safe environment for all visitors.
Business facilities are notably well-appointed, including meeting rooms equipped with updated technology and internet speed that is sufficient for business needs. The value for money provided by the hotel is another positive aspect mentioned by guests, making it an economical choice without compromising on essential services.
However, some negative points include concerns about the cleanliness of the lifts and feelings of safety at the reception desk. Despite these issues, the hotel’s central business location, great facilities and supportive staff make it a commendable option for business travelers.
Mercure Brisbane Spring Hill boasts a commendable outdoor pool area that receives praise for its relaxing and pleasant atmosphere. The setup includes numerous chairs and undercover areas, ensuring a comfortable spot for guests to unwind. Many reviewers appreciate the nice, deep pool and the overall ambiance by the poolside. Some rooms even offer direct access to the pool deck, adding an exclusive touch for certain guests.
While the pool is highlighted as a great place for daytime dips to cool off, a few reviewers noted that the area could see some improvements to further enhance the experience. Despite occasional noise from late-night guests, the pool contributes a lot to the guests' satisfaction, complementing the hotel’s proximate access to a beautiful park. Overall, the outdoor pool at Mercure Brisbane Spring Hill stands out as a significant feature, providing a pleasant retreat for relaxation and leisure.
Guests of the Mercure Brisbane Spring Hill have praised the hotel for its luxurious atmosphere and attention to detail. They noted the beautilous hotel fittings and upscale style, which contributed to a feeling of luxury throughout their stay. The lobby and elevators were highlighted as particularly beautiful and luxurious. The fitted rooms were also described as luxurious, offering great quality and higher-end features. Additionally, the presence of an EV charger was appreciated as a modern, convenient amenity. Guests were welcomed by friendly staff, which added to the overall sense of luxury, comfort and excellent customer service. However, some guests mentioned that the hotel did not entirely meet their expectations of a four-star rating and noted a lack of luxury items. Despite this, the overall sentiment about the quality and upscale nature of the hotel remains positive.
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Location
Public transportation access is another significant highlight. The hotel is conveniently near Roma Street railway station, Central Station and the free Spring Hill Loop bus stop, making it easy to explore the city. The location is also within walking distance of the city's central business district (CBD), Queen Street Mall and numerous dining and shopping options, enabling guests to get around effortlessly on foot.
Guests frequently mention the hotel's peaceful ambiance despite its central location. The quiet setting pairs well with the convenience of accessing various city attractions, making it a suitable choice for both leisure and business travelers. The views from the rooms, especially those overlooking city parks, add to the overall pleasant experience.
Overall, Mercure Brisbane Spring Hill receives accolades for its strategic location, making it a valuable choice for those looking to stay centrally while enjoying accessibility to transport links and essential city amenities.
Breakfast
Additionally, the inclusion of breakfast in some room rates was appreciated and several reviewers emphasized the great price for what was offered. The convenient location of the breakfast area and the direct access were noted as significant advantages.
However, not all guests were entirely pleased. Some issues were raised regarding the temperature of the food, particularly the scrambled eggs and bacon, which were occasionally found cold. A few reviewers felt the buffet was overpriced for the variety and quality presented and there were suggestions for more a la carte options to enhance the experience. The breakfast during weekends seemed to be more positively reviewed compared to weekdays with occasional mentions of limited selection and overcharging.
Despite the mixed feedback, the overall sentiment leans favorably towards the breakfast at Mercure Brisbane Spring Hill, appealing especially to those seeking variety and a hearty start to their day.
Dinner
However, some limitations temper the dining experience. Issues with service speed and availability, such as room service being slow and the restaurant closing early on weekends, are commonly mentioned. The lack of ingredients for advertised specials and a limited menu also detract from the overall experience. Specific criticisms include inconsistent food quality with some guests finding the food average or disappointing and the restaurant's policy of accepting only card payments can be inconvenient for some.
In summary, while the dining facilities at Mercure Brisbane Spring Hill have their strengths, particularly in the quality of food and convenience, they are occasionally let down by service inconsistencies and operational limitations.
Rooms
However, there were frequent complaints about maintenance issues and outdated elements. The bathrooms were often criticized for being small with problems like water flooding onto the bathroom floor and ill-fitting toilet seats. Some rooms were described as dark and dated, while others suffered from a musty smell or noise from nearby construction sites. Cleanliness was a concern for some guests with reports of dirty carpets, dusty surfaces and occasional cigarette smells.
Despite these issues, many found the rooms to be good value for the price, particularly for short stays. The convenience of early check-in and the close proximity to a free bus loop were added bonuses that enhanced the overall experience. While some guests felt the rooms needed an upgrade, the comfortable and spacious accommodations, coupled with clean and modern amenities, were generally well-received.
Beds
Notably, several guests enjoyed a spacious room with beds that added to their pleasant experience, describing the sleeping environment as lovely and firm. The availability of extra pillows and the notion that the beds felt like sleeping on a cloud further added to the comfort.
However, there were some mixed feedback on specific aspects, such as mattresses being too soft for some with mentions of a solid mattress or beds being firmer than preferred. A few reviews noted beds being small or uncomfortable with specific complaints about bedding feeling cheap or noisy spring mattresses. Some guests' beds were too hard, while others felt the beds were soft but clean.
Overall, despite the occasional dissatisfaction with bed size or firmness, the Mercure Brisbane Spring Hill maintains a strong reputation for providing comfortable and restful beds, contributing to a positive stay for most guests.
Cleanliness
However, a few contrasting reviews mention instances where cleanliness fell short, pointing out specific issues such as mold in the showers, dirty carpets and the odd occurrence of dust or hair being left behind. Despite these scattered complaints, many visitors commend the hotel for its clean reception area and regularly cleaned rooms.
While housekeeping service quality seems to fluctuate with some guests noting lapses in daily cleaning or inconsistent upkeep, the general consensus leans towards a well-maintained facility. Overall, Mercure Brisbane Spring Hill manages to provide a pleasant, clean environment that meets the expectations of most travelers seeking comfort and hygiene.
Staff
The bar and kitchen staff are also commended for their happy and lovely demeanor, adding to the enjoyable ambiance. While most staff members are highlighted for their friendliness and willingness to assist, occasional feedback points out areas for improvement, including the need for better housekeeping practices and more professional reception conduct.
Despite some isolated concerns, the overall consensus reflects a team that is efficient, polite and keen to ensure a seamless and pleasant stay for guests. Wonderful service and the friendly nature of the staff left a lasting impression, making Mercure Brisbane Spring Hill a recommended choice for travelers seeking a hospitable environment.
Wi-Fi
However, the majority of reviews highlighted significant issues with the internet service. Guests frequently mentioned that the Wi-Fi was slow, intermittent and prone to disconnections. Several guests reported that the internet was unreliable in their rooms, often needing to go to the lobby to get a decent connection. Complaints were made about the Wi-Fi being too slow to stream services like Netflix or YouTube with some guests unable to connect their devices at all.
There were efforts made by the hotel to rectify the issues, but overall, the consensus was that the Wi-Fi performance left much to be desired with many hoping for improvements in speed and stability.
Gym
Pool
Families particularly find the pool area convenient and enjoyable for children with some reviews highlighting how great it is for swimming and just hanging out. The pool surroundings receive commendations for being pleasant and conducive to relaxation with an amazing poolside atmosphere adding to the overall appeal.
However, there are occasional complaints about the pool's cleanliness with some guests pointing out issues like a layer of mossy green around the water level or it being left dirty overnight. A few guests also mentioned disruptions from early morning noise around the pool area.
Overall, despite some minor drawbacks, the pool at Mercure Brisbane Spring Hill remains a significant highlight, offering a delightful space for guests to relax and enjoy their stay.
Parking
Although there are mentions of limited free parking, most guests need to pay an additional fee – commonly cited as $20 to $25 per day. Despite the cost, some found the paid parking to be convenient due to the hotel's location. However, others considered the fee to be excessive given the small and confined nature of the parking spaces.
A recurring theme is the lack of sufficient parking spaces, which often leads to frustration as guests struggle to find a spot. There are also mentions of reserved spaces and spaces allocated to hospital staff, which further reduces the availability for hotel guests.
Complaints about poor signage in the parking area and the confusing layout recurred in the reviews. The overall sentiment suggests that while parking is available, it comes with significant challenges that guests should be prepared for. It's clear that planning for parking, possibly with a smaller vehicle and budgeting for additional fees can mitigate some of the parking-related inconveniences.
Family
Many have noted that it is a comfortable and happy place for family stays with plenty of space in the family suite and the convenience of an early check-in. The hotel also offers good value, particularly with its breakfast buffet, which is well-priced for families.
While the hotel has garnered positive feedback for its family-friendly amenities and setting, there were a few areas for improvement mentioned, including the room cleanliness and service regarding room allocation and provision of amenities like extra towels. Despite these, the overall sentiment indicates that Mercure Brisbane Spring Hill is a solid option for those traveling with children, offering a clean and convenient stay with perks like free parking and close proximity to attractions.
Nightlife
Business
Guests highlight the efficient use of space in the rooms, which are clean and designed with functionality in mind. The front desk staff receives praise for their friendliness and helpfulness, ensuring that check-in processes are smooth and guest requests are promptly addressed. The hotel's commitment to security is also noted, contributing to a safe environment for all visitors.
Business facilities are notably well-appointed, including meeting rooms equipped with updated technology and internet speed that is sufficient for business needs. The value for money provided by the hotel is another positive aspect mentioned by guests, making it an economical choice without compromising on essential services.
However, some negative points include concerns about the cleanliness of the lifts and feelings of safety at the reception desk. Despite these issues, the hotel’s central business location, great facilities and supportive staff make it a commendable option for business travelers.
Outdoor Pool
While the pool is highlighted as a great place for daytime dips to cool off, a few reviewers noted that the area could see some improvements to further enhance the experience. Despite occasional noise from late-night guests, the pool contributes a lot to the guests' satisfaction, complementing the hotel’s proximate access to a beautiful park. Overall, the outdoor pool at Mercure Brisbane Spring Hill stands out as a significant feature, providing a pleasant retreat for relaxation and leisure.
Luxury
Yes, Mercure Brisbane Spring Hill has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mercure Brisbane Spring Hill.
No, Mercure Brisbane Spring Hill doesn't allow dogs.
Yes, parking facilities are available at Mercure Brisbane Spring Hill.
Yes, Mercure Brisbane Spring Hill has a gym.
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