Comfort Inn & Apartments Northgate Airport
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Summary of reviews**Comfort Inn & Apartments Northgate Airport** receives high marks for its exceptional proximity to Brisbane Airport. The location is particularly celebrated for its convenience, bolstered by their complementary shuttle service which is frequently mentioned as a key advantage for travelers needing quick access to the airport or Northgate railway station. The nearby amenities, such as eateries, shops and the Brisbane Entertainment Centre, further enhance the hotel's practicality.
In terms of staff, the hotel consistently garners praise for its friendly, helpful and professional team. The reception and restaurant staff, including individuals like Sam and Chef Michael, are highlighted for their excellent service, greatly contributing to a welcoming environment. The airport shuttle driver also receives commendation for their pleasant demeanor and efficiency.
Accommodations are noted for their spaciousness and comfort with positive remarks on the cleanliness and the well-equipped nature of the rooms. Although there are occasional criticisms regarding maintenance issues and outdated decor, the overall feedback leans positive, highlighting the rooms' suitability for families and groups. The beds, despite some mixed reviews, are generally described as comfortable and clean.
Dining experiences receive notable acclaim, especially the quality of meals and efficient room service. The on-site restaurant, though not always consistently available, receives praise for its delicious offerings and reasonable pricing. Breakfast, however, presents a mixed picture; while the convenience of breakfast packs is appreciated, there are calls for improvement in offering consistent and better-quality breakfast services.
Cleanliness of the hotel is a point of contention. Many guests praise the well-maintained and clean facilities, but some have encountered issues such as dust, mold and odors. The pool area, while noted for its cleanliness and aesthetic appeal, is sometimes criticized for its small size and occasional maintenance issues.
Guest reviews of the wifi service suggest that while some find it excellent, others experience connectivity problems, sometimes exacerbated by inconsistencies in the availability of free wifi. The parking situation is generally well-received with mentions of ample, secure and free parking, though some guests found spaces narrow or limited.
Overall, Comfort Inn & Apartments Northgate Airport offers a comfortable, convenient stay with strong positive impressions of staff, location and dining. While there are areas with room for improvement, particularly in maintenance, breakfast services and accessibility, the hotel's strengths make it a recommended choice for travelers, especially those needing proximity to the airport.
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In terms of staff, the hotel consistently garners praise for its friendly, helpful and professional team. The reception and restaurant staff, including individuals like Sam and Chef Michael, are highlighted for their excellent service, greatly contributing to a welcoming environment. The airport shuttle driver also receives commendation for their pleasant demeanor and efficiency.
Accommodations are noted for their spaciousness and comfort with positive remarks on the cleanliness and the well-equipped nature of the rooms. Although there are occasional criticisms regarding maintenance issues and outdated decor, the overall feedback leans positive, highlighting the rooms' suitability for families and groups. The beds, despite some mixed reviews, are generally described as comfortable and clean.
Dining experiences receive notable acclaim, especially the quality of meals and efficient room service. The on-site restaurant, though not always consistently available, receives praise for its delicious offerings and reasonable pricing. Breakfast, however, presents a mixed picture; while the convenience of breakfast packs is appreciated, there are calls for improvement in offering consistent and better-quality breakfast services.
Cleanliness of the hotel is a point of contention. Many guests praise the well-maintained and clean facilities, but some have encountered issues such as dust, mold and odors. The pool area, while noted for its cleanliness and aesthetic appeal, is sometimes criticized for its small size and occasional maintenance issues.
Guest reviews of the wifi service suggest that while some find it excellent, others experience connectivity problems, sometimes exacerbated by inconsistencies in the availability of free wifi. The parking situation is generally well-received with mentions of ample, secure and free parking, though some guests found spaces narrow or limited.
Overall, Comfort Inn & Apartments Northgate Airport offers a comfortable, convenient stay with strong positive impressions of staff, location and dining. While there are areas with room for improvement, particularly in maintenance, breakfast services and accessibility, the hotel's strengths make it a recommended choice for travelers, especially those needing proximity to the airport.
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Guest Reviews
Comfort Inn & Apartments Northgate Airport is consistently praised for its exceptional location, particularly its proximity to Brisbane Airport. For travelers needing quick access to the airport, whether for an early morning flight or a late-night arrival, this hotel is perfectly situated. Many guests appreciated the complimentary shuttle service to the airport, enhancing convenience, especially for overnight stays before international flights or cruises.
In addition to being near the airport, the hotel is convenient for those using the nearby Northgate railway station, making city access straightforward. It's also close to local facilities such as eateries, convenience shops and the Brisbane Entertainment Centre, further adding to its practicality.
Reviews frequently highlight the hotel's clean and spacious accommodations, supportive staff and ease of access. This makes Comfort Inn & Apartments Northgate Airport a practical choice for single-night stopovers or brief stays when catching connecting flights. While some guests noted its distance from grocery stores and eateries as a drawback, the overall consensus remains positive, celebrating its convenience and comfort near the airport.
The reviews of Comfort Inn & Apartments Northgate Airport reveal mixed feedback regarding their breakfast offerings. Guests appreciated the complimentary breakfast and the value offered by the breakfast packs, describing them as convenient with a good variety of choices. Some reviewers mentioned that they received a Continental Breakfast Box, which they found sufficient.
However, several guests noted the absence of a breakfast service, mentioning that breakfast was either not included, not served or the service was non-existent aside from the breakfast box. Some guests were disappointed that hot breakfast options weren't available and others remarked that the breakfast advertised on the website wasn't provided. A few guests also highlighted the convenience of a nearby breakfast café and an Indian restaurant across the street when breakfast was not available at the hotel.
Overall, while the breakfast packs and boxes were appreciated, many guests felt the need for improved and more consistent breakfast services at the hotel.
Guests of Comfort Inn & Apartments Northgate Airport have varied experiences with dinner at the hotel. On a positive note, many patrons found the restaurant and room service to be excellent with meals described as marvellous, delicious and beautifully cooked. Chef Michael received specific praise for his friendly service and skill in preparing fantastic dinners. Room service was particularly praised for its quick and efficient delivery with numerous guests commenting on the tastiness and reasonable pricing of the meals.
The attached restaurant was highlighted as fabulous and reasonably priced, though it was noted that it is not open on weekends and sometimes closed early or was entirely unavailable, leading to some inconvenience. The quality of the food generally received commendations, but there were occasional mentions of issues like overly greasy, salty or burnt dishes.
Several guests appreciated the convenience of having room service as an option, especially when the restaurant was closed. However, some pointed out the limited menu, lack of vegetarian options and no on-site dining at times. Alternative dining suggestions, like the nearby Norths Devils Leagues Club, were appreciated by those seeking other options.
In summary, while the dining experience at Comfort Inn & Apartments Northgate Airport generally receives high marks for the quality of its food and the efficiency of room service, there are occasional inconsistencies and logistical challenges that guests have encountered.
Comfort Inn & Apartments Northgate Airport receives mixed reviews regarding its rooms with a notable emphasis on spaciousness and comfort. Many guests were pleased with the large, roomy accommodations, ideal for families and groups, offering separate bedrooms, living areas and well-equipped kitchens. Cleanliness was generally commended with numerous mentions of the rooms being tidy, neat and well-presented.
The location is considered very convenient, especially for guests needing quick access to the airport. Comfort and quietness were frequently highlighted with many finding the beds comfortable and the overall environment peaceful, despite occasional mentions of noise from traffic or neighboring rooms.
However, some aspects drew criticism, such as maintenance issues and outdated decor. A few guests noted poor room conditions, including bad odors, non-working appliances and unclean areas, which sometimes detracted from their experience. Additionally, issues like small or poorly maintained bathrooms and inconvenient room features were mentioned.
In summary, while the rooms at Comfort Inn & Apartments Northgate Airport are largely appreciated for their spaciousness, comfort and convenience, there are inconsistencies in maintenance and cleanliness that future guests might want to consider.
If considering a stay at Comfort Inn & Apartments Northgate Airport, it's essential to consider the mixed feedback regarding the beds. Many guests have praised the beds, describing them as comfortable, clean and fitting for a good night's sleep. Words like comfy, soft and relaxing frequently appear in positive reviews, highlighting the quality and cleanliness of the bed linens.
However, opinions vary. Some guests found the beds too hard or uncomfortable, mentioning issues like old or thin mattresses. Sofa beds were notably criticized for their discomfort with numerous reviews mentioning their unsuitability for a restful sleep.
Despite these contrasts, the overall sentiment leans towards a positive experience with comfortable beds and tidy surroundings, making it a commendable option for travelers looking for a restful stay close to the airport.
The Comfort Inn & Apartments Northgate Airport garners diverse feedback on its cleanliness with a blend of commendable and critical responses. Many guests found the rooms to be clean, comfortable and welcoming. Cleanliness of the apartments received high remarks with several pointing out the facilities were well-maintained and equipped. Daily provision of clean towels and frequent room service were commonly appreciated.
However, there are notable concerns. Some reviewers encountered rooms and bathrooms with issues such as dust, mold and unpleasant odors. Specific mentions include dusty surfaces, moldy showers, dirty tiles and smelly drains. Lingering smells of cigarette smoke in some rooms also negatively impacted the experience for certain guests.
While the spaciousness and general comfort of the rooms were often praised, the inconsistency in cleaning standards reflects opportunities for improvement. The hotel's location, proximity to the airport and well-maintained facilities remain strong positives, contributing to an overall satisfactory stay for many visitors.
Visitors to the Comfort Inn & Apartments Northgate Airport consistently praised the hotel's staff, highlighting their friendliness, helpfulness and professionalism. The reception staff received numerous accolades for their welcoming attitude and efficiency with particular mentions of individuals such as Sam who made notable positive impressions. The restaurant staff were equally commended for their exceptional service and housekeeping was recognized for maintaining cleanliness to a high standard.
Guests appreciated the accommodating nature of the staff, noting their readiness to assist with various requests, from early check-ins to ensuring a smooth after-hours check-in process. The airport shuttle service was also positively mentioned with the driver described as pleasant and efficient.
Despite the overwhelmingly positive feedback, there were a few instances of dissatisfaction with some guests encountering rudeness or a lack of enthusiasm from certain staff members. These isolated incidents, however, did not overshadow the general sentiment of excellent customer service and a welcoming environment provided by the staff at Comfort Inn & Apartments Northgate Airport.
Overall, the hotel's team was characterized as friendly, helpful and dedicated to enhancing the guest experience, making it a recommended choice for travelers.
Guest reviews for the Comfort Inn & Apartments Northgate Airport reveal mixed experiences regarding the hotel's wifi quality. While some guests praised the wifi as excellent, good and fast, others found it to be unreliable, weak or entirely absent in their rooms. Some experienced connectivity issues that persisted despite attempts to resolve them. There were mentions of complimentary wifi, but the free wifi password was sometimes not displayed in rooms. Additionally, a few reviews noted that an extra charge was applied for wifi, which added to the inconsistency of service experienced by different guests. Despite these criticisms, the hotel’s proximity to the airport and the overall convenience it offers were appreciated by many.
The pool at Comfort Inn & Apartments Northgate Airport evokes mixed feelings among guests. On a positive note, it has been described as lovely and very clean, making it a pleasant spot for those focused on hygiene. Some guests appreciated the view overlooking the pool and the proximity of rooms to the pool area. However, the pool's size seems to be a recurring issue, often referred to as small or tiny with some suggesting it is only suitable for children. Furthermore, there were concerns about the pool's cleanliness and the surrounding area's lack of attractiveness. Occasionally, guests mentioned that the pool was either dirty or not in working condition, detracting from their experience. Despite these issues, the pool area provides a place for children to play and adds a charming view from certain rooms.
The parking situation at Comfort Inn & Apartments Northgate Airport has garnered a range of feedback from guests. On a positive note, many guests appreciated the availability of free parking, describing it as sufficient, easy and secure. The convenience of on-site parking was frequently mentioned with some finding it especially beneficial to park directly outside their ground floor rooms. The safety and cleanliness of the parking area were also highlighted with visitors noting that the parking lot was well-secured and maintained.
However, there were several less favorable aspects pointed out. Some guests found the parking spaces to be too narrow and there were instances where the parking lot was full, indicating limited availability. The lack of assigned parking spots was noted and there were mentions of the need for more parking lanes and better long-term parking advice. A few guests also mentioned a high parking fee, which detracted from the overall experience.
Despite these occasional drawbacks, the general sentiment towards the parking facilities was positive with many finding it straightforward and convenient. The addition of secure parking and free shuttle services to the airport further enhanced the experience for several travelers.
Comfort Inn & Apartments Northgate Airport offers excellent value for money with its close proximity to the airport and convenient free shuttle service. Guests appreciate the friendly and knowledgeable staff, as well as the clean and well-maintained facilities. The rooms are described as comfortable and the two-bedroom apartments have a good layout. The hotel's pool and spa are highlighted as excellent amenities. While some reviews indicate that the building is older and not meeting four-star expectations, many guests still find their stay to be of high quality and commend the overall experience. The onsite restaurant and its manager receive positive remarks. The hotel is noted for being fantastically clean and comfortable, making it a highly valued choice for those needing accommodation near the airport.
While the Comfort Inn & Apartments Northgate Airport offers some accessibility features, such as an accessible two-bedroom apartment and rooms with comfortable bedding and accessible toilets, challenges remain, particularly for guests with mobility issues. Access to rooms on the second floor can be problematic due to a lack of elevators and the presence of stairs at both the entrance and within the bedroom areas. Some guests with mobility issues may find the accommodation suitable, but overall the facility could improve its accessibility features. Additionally, rooms were noted to be clean and tidy, though some aspects like old furniture and inadequate fridge seals require attention. Convenient access to transport is a plus, as the hotel is easily accessible by train. However, the noise from heavy traffic and security concerns were also points of feedback.
The outdoor pool at Comfort Inn & Apartments Northgate Airport has received notable praise from guests for its pleasant resort-like atmosphere and appealing surroundings. The pool area is described as beautiful and well-maintained, providing a large, inviting space for relaxation and leisure. Guests have appreciated the nice courtyard area accompanying the pool, enhancing the overall aesthetic and comfort. For some, the experience of having a private pool added an unexpected but welcome touch to their stay. Despite a few mentions of the pool being small and the surrounding area less inviting, the general sentiment remains positive about the outdoor pool facilities.
Comfort Inn & Apartments Northgate Airport offers a luxurious experience characterized by well-maintained, antique decor and high-quality furnishings. The rooms and apartments are not only beautiful but also exceptionally comfortable and clean, ensuring a pleasant stay for all guests. Travelers can expect excellent service with friendly and helpful staff contributing to an outstanding overall experience. The amenities, including a private pool area, add to the sense of luxury and exclusivity. The accommodation consistently exceeds expectations with its superb appearance and top-quality service, making it a fantastic choice for those seeking a delightful stay.
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Location
In addition to being near the airport, the hotel is convenient for those using the nearby Northgate railway station, making city access straightforward. It's also close to local facilities such as eateries, convenience shops and the Brisbane Entertainment Centre, further adding to its practicality.
Reviews frequently highlight the hotel's clean and spacious accommodations, supportive staff and ease of access. This makes Comfort Inn & Apartments Northgate Airport a practical choice for single-night stopovers or brief stays when catching connecting flights. While some guests noted its distance from grocery stores and eateries as a drawback, the overall consensus remains positive, celebrating its convenience and comfort near the airport.
Breakfast
However, several guests noted the absence of a breakfast service, mentioning that breakfast was either not included, not served or the service was non-existent aside from the breakfast box. Some guests were disappointed that hot breakfast options weren't available and others remarked that the breakfast advertised on the website wasn't provided. A few guests also highlighted the convenience of a nearby breakfast café and an Indian restaurant across the street when breakfast was not available at the hotel.
Overall, while the breakfast packs and boxes were appreciated, many guests felt the need for improved and more consistent breakfast services at the hotel.
Dinner
The attached restaurant was highlighted as fabulous and reasonably priced, though it was noted that it is not open on weekends and sometimes closed early or was entirely unavailable, leading to some inconvenience. The quality of the food generally received commendations, but there were occasional mentions of issues like overly greasy, salty or burnt dishes.
Several guests appreciated the convenience of having room service as an option, especially when the restaurant was closed. However, some pointed out the limited menu, lack of vegetarian options and no on-site dining at times. Alternative dining suggestions, like the nearby Norths Devils Leagues Club, were appreciated by those seeking other options.
In summary, while the dining experience at Comfort Inn & Apartments Northgate Airport generally receives high marks for the quality of its food and the efficiency of room service, there are occasional inconsistencies and logistical challenges that guests have encountered.
Rooms
The location is considered very convenient, especially for guests needing quick access to the airport. Comfort and quietness were frequently highlighted with many finding the beds comfortable and the overall environment peaceful, despite occasional mentions of noise from traffic or neighboring rooms.
However, some aspects drew criticism, such as maintenance issues and outdated decor. A few guests noted poor room conditions, including bad odors, non-working appliances and unclean areas, which sometimes detracted from their experience. Additionally, issues like small or poorly maintained bathrooms and inconvenient room features were mentioned.
In summary, while the rooms at Comfort Inn & Apartments Northgate Airport are largely appreciated for their spaciousness, comfort and convenience, there are inconsistencies in maintenance and cleanliness that future guests might want to consider.
Beds
However, opinions vary. Some guests found the beds too hard or uncomfortable, mentioning issues like old or thin mattresses. Sofa beds were notably criticized for their discomfort with numerous reviews mentioning their unsuitability for a restful sleep.
Despite these contrasts, the overall sentiment leans towards a positive experience with comfortable beds and tidy surroundings, making it a commendable option for travelers looking for a restful stay close to the airport.
Cleanliness
However, there are notable concerns. Some reviewers encountered rooms and bathrooms with issues such as dust, mold and unpleasant odors. Specific mentions include dusty surfaces, moldy showers, dirty tiles and smelly drains. Lingering smells of cigarette smoke in some rooms also negatively impacted the experience for certain guests.
While the spaciousness and general comfort of the rooms were often praised, the inconsistency in cleaning standards reflects opportunities for improvement. The hotel's location, proximity to the airport and well-maintained facilities remain strong positives, contributing to an overall satisfactory stay for many visitors.
Staff
Guests appreciated the accommodating nature of the staff, noting their readiness to assist with various requests, from early check-ins to ensuring a smooth after-hours check-in process. The airport shuttle service was also positively mentioned with the driver described as pleasant and efficient.
Despite the overwhelmingly positive feedback, there were a few instances of dissatisfaction with some guests encountering rudeness or a lack of enthusiasm from certain staff members. These isolated incidents, however, did not overshadow the general sentiment of excellent customer service and a welcoming environment provided by the staff at Comfort Inn & Apartments Northgate Airport.
Overall, the hotel's team was characterized as friendly, helpful and dedicated to enhancing the guest experience, making it a recommended choice for travelers.
Wi-Fi
Pool
Parking
However, there were several less favorable aspects pointed out. Some guests found the parking spaces to be too narrow and there were instances where the parking lot was full, indicating limited availability. The lack of assigned parking spots was noted and there were mentions of the need for more parking lanes and better long-term parking advice. A few guests also mentioned a high parking fee, which detracted from the overall experience.
Despite these occasional drawbacks, the general sentiment towards the parking facilities was positive with many finding it straightforward and convenient. The addition of secure parking and free shuttle services to the airport further enhanced the experience for several travelers.
4 Star
Accessible
Outdoor Pool
Luxury
Yes, Comfort Inn & Apartments Northgate Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Comfort Inn & Apartments Northgate Airport.
No, Comfort Inn & Apartments Northgate Airport doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn & Apartments Northgate Airport.
No, Comfort Inn & Apartments Northgate Airport doesn't have a gym.
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