Alcyone Hotel Residences

Brisbane -27.43974900, 153.06962600 , 35 Hercules Street (Show on Map)
9.2
Excellent


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Summary of reviewsThe Alcyone Hotel Residences has established itself as a premier choice for travelers, celebrated for its prime location near the Brisbane River. Guests commend the hotel’s proximity to a multitude of dining and shopping options, public transport and significant sites such as the Eat Street Markets and Portside Hamilton, making it an ideal choice for both short and extended stays.

A key highlight is the hotel's breakfast offering at its 24-hour on-site café, lauded for its extensive menu and convenience. This positive dining experience extends to dinner, where a variety of nearby restaurants, cafes and shops provide guests with diverse and enjoyable culinary options. The 24-hour café 'H' and other local eateries like Gusto da Giovanni receive particular praise for their quality and accessibility.

The accommodations themselves are a strong point with modern, spacious and clean rooms that feature high-end furnishings and appliances. The beds are often described as extremely comfortable, ensuring a restful sleep for guests. Rooms are well-lit, many featuring balconies with impressive views of the Brisbane River. The property is meticulously maintained with thorough daily cleaning, contributing to an inviting and fresh environment throughout the hotel.

The staff at Alcyone Hotel Residences enhance the guest experience significantly with their friendliness and exceptional service. The reception team is repeatedly praised for their warm, professional and efficient interactions with many guests noting the staff’s willingness to go above and beyond to ensure a pleasant stay.

Additional amenities such as a well-liked pool area, despite minor feedback on its size and temperature, add to the family-friendly appeal of the hotel. Secure on-site parking, although sometimes limited and slightly costly, provides a convenient option for those traveling by car.

Overall, Alcyone Hotel Residences delivers a modern, comfortable and luxurious stay coupled with excellent service and a prime location. The consistently positive guest reviews underline its status as a highly recommended destination for travelers seeking high standards of cleanliness, comfort and convenience.
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Room Types
One-Bedroom Apartment This apartment features a full kitchen, free WiFi and Netflix as well as a washing machine and dryer. Please note that there is an extra $50 charge per night for use of the roll-away bed. Please note that the king-size bed can be split into twins with prior arrangement. Please contact the property after booking. Limited housekeeping is available.

One-Bedroom Apartment with Balcony and Study The bedroom and lounge both feature Smart TVs with free Netflix and WiFi. A full kitchen plus a washing washing and dryer are included. Please note that the king-size bed can be split into twins with prior arrangement. Please contact the property after booking. Limited housekeeping is available.

Two-Bedroom Apartment with Balcony Offering a balcony, free WiFi and full kitchen this 2-bedroom apartment includes 2 bathrooms. There is a Smart TV in the bedroom and lounge with free Netflix. A washing machine and dryer is included. Please note that the king-size bed can be split into twins with prior arrangement. Please contact the property after booking. Limited housekeeping is available.

Guest Reviews
9.2
Excellent
Location
The Alcyone Hotel Residences enjoys high praise for its prime location, consistently highlighted by guests as a standout feature. Conveniently situated near the Brisbane River, the property offers easy access to a plethora of dining and shopping options, including cafes, restaurants and a supermarket within walking distance. The proximity to public transport, such as ferry terminals and bus stops, enhances its appeal for visitors keen on exploring the city without the need for a car.

The hotel's location is particularly favored by those utilizing the nearby Brisbane airport and cruise terminals, making it an ideal choice for overnighters and travelers. Guests frequently note the ease of access to significant sites like Eat Street Markets, Portside Hamilton and recreational spots along the river, complete with scenic walks and playgrounds for families.

In addition to its strategic positioning, the cleanliness, modernity and comfort of the accommodations contribute to the overall positive experience at Alcyone Hotel Residences, making it a go-to destination for many returning guests.

Breakfast
Alcyone Hotel Residences offers a noteworthy breakfast experience that has received positive acclaim from guests. The on-site café, which operates 24 hours a day, is often highlighted for its extensive menu options, catering to guests at any time. The breakfast is described as comprehensive, amazing and substantial, ensuring a pleasurable start to the day. The convenience of having such a resource right outside the hotel entrance adds to the overall positive impression. Additionally, the hotel's excellent location and delightful amenities, such as a lovely swimming pool and outside recreational area, contribute to an enjoyable stay. The breakfast experience at Alcyone Hotel Residences, coupled with the accessibility to a variety of nearby restaurants, stands out as a significant highlight for guests.

Dinner
Alcyone Hotel Residences boasts a prime location with an impressive array of dining options that have garnered enthusiastic praise from guests. A standout mention is the 24-hour cafe 'H', located conveniently right outside the reception area, offering room service and catering to all dining needs at any hour. Guests have particularly enjoyed the excellent on-site restaurant and highlighted its cost-effective, extensive menu with lovely food.

The hotel's vicinity further enhances its appeal with an abundance of nearby restaurants, cafes and shops—making it effortless for guests to indulge in varied culinary experiences. The immediate neighborhood offers everything from delicious dim sum dumplings to delightful options like Gusto da Givanni. Visitors appreciate the fab restaurants at their doorstep and the great dining options within a short walking distance, including the popular Eat Street Markets.

Additionally, essentials such as grocery stores and bottle shops are easily accessible, contributing to the convenience and enjoyment of the overall stay. The combination of these dining and shopping venues makes Alcyone Hotel Residences a gastronomic haven in a fabulous location.

Rooms
Located in a modern building, Alcyone Hotel Residences offers spacious, well-appointed rooms and apartments that stand out for their cleanliness and comfort. Guests appreciate the contemporary and elegant decor with units that include modern furnishings and high-end appliances, such as fully equipped kitchenettes and in-room laundry facilities. The beds are consistently described as very comfortable, aiding a restful stay.

The hotel's location also receives high marks, being in proximity to numerous dining options and providing great views, especially from higher floors. The rooms are filled with natural light and several have balconies offering beautiful views of the Brisbane River. With daily room tidying and a well-maintained facility overall, the sense of cleanliness permeates the entire property.

The spaciousness of the rooms is frequently highlighted with guests noting that even the one-bedroom apartments offer more than enough room for a comfortable stay. Many reviews emphasize the well-designed layout of the units, making them feel both cozy and expansive at the same time.

Service is another strong point with friendly and helpful staff available at the front desk. Additional conveniences include an on-site all-hours café, which adds to the comfort and accessibility for guests. The hotel also receives admiration for special touches like personal notes for anniversaries, adding a personable element to the stay.

In summary, Alcyone Hotel Residences appears to be an excellent choice for travelers seeking a clean, modern and spacious accommodation with top-notch amenities and a prime location.

Beds
The beds at Alcyone Hotel Residences consistently receive high praise from guests for their exceptional comfort. Many reviews highlight the beds as being very comfortable with some describing them as super comfy, divinely comfortable and even like sleeping on a cloud. King size beds are frequently mentioned, often appreciated for their spaciousness and coziness. Additionally, guests often note the cleanliness of the bed and linens.

While a minority of reviews mention that the beds were too soft for their liking, the overwhelmingly positive feedback demonstrates that the comfort level of the beds generally exceeds expectations. Extra pillows were also noted to be included, enhancing the overall sleep experience. Overall, the consensus is that the beds at Alcyone Hotel Residences offer an outstanding night’s sleep, arguably contributing significantly to a pleasant stay.

Cleanliness
At the Alcyone Hotel Residences, cleanliness stands out as a defining feature, resonating through numerous guest reviews. The hotel excels in maintaining immaculate standards, offering spotless rooms and apartments that are repeatedly praised for their cleanliness and modernity. Guests frequently note the well-appointed and comfortable rooms, enhanced by the ample natural lighting that creates a fresh and inviting atmosphere.

The facilities are described as modern and clean with the hotel's presentation consistently impressing visitors. The cleaning team receives considerable acclaim for their thoroughness with the property often described as exceptionally clean and well-maintained. Regular cleaning ensures that both common areas and private spaces remain tidy and appealing throughout guests' stays.

The apartments at the Alcyone Hotel Residences are appreciated for their spaciousness and cleanliness, providing a comfortable setting that feels both fresh and cozy. This emphasis on maintaining high standards of hygiene extends to the entire property, contributing significantly to the overall guest experience.

While there are occasional minor issues, such as an unclean pool or air conditioning noises, these are rare and do not detract significantly from the overwhelmingly positive feedback regarding the hotel's cleanliness. The combination of clean, modern and well-maintained facilities, along with a consistently high standard of room cleanliness, makes Alcyone Hotel Residences a commendable choice for travelers prioritizing hygiene and comfort in their accommodations.

Staff
Guest reviews of the Alcyone Hotel Residences have painted a glowing picture of the hotel's staff. The consistent remark across numerous reviews is the exceptional friendliness and helpfulness of the team. Visitors highlight the excellent hospitality and attentive service, noting the welcoming and warm demeanor of the staff. The reception team in particular has received ample praise for being accommodating, professional and efficient. Many guests felt that the staff went above and beyond to ensure a pleasant stay, demonstrating a genuine commitment to customer satisfaction.

Descriptions of the staff include terms such as amazing, fabulous and lovely, underscoring their exceptional service. Guests appreciated the prompt and helpful responses from both the reception desk and other hotel staff with some even pointing out the extraordinary efforts made to assist them during their stay. The overall atmosphere created by the staff was described as professional yet caring, fostering a welcoming and comfortable environment.

Although there were a couple of mentions of less-than-ideal interactions, the overwhelming majority of feedback affirms that the staff at Alcyone Hotel Residences are a cornerstone of the positive guest experience. Whether it's the courteous greeting at the front desk or the consistently helpful nature of the team, it's clear that the staff significantly contribute to the hotel's excellent reputation.

Pool
The pool area at Alcyone Hotel Residences garners positive remarks for its lovely ambiance and suitability for children. Guests highlight the enjoyment their kids had in the recreational space connected to the pool, describing it as child-friendly and nicely set up. The pool itself is often noted as being small, yet still appealing to families. While some visitors mentioned that the pool was not heated and felt cold, others appreciated its overall pleasant environment. However, cleanliness could be improved based on some feedback. Despite its size and temperature, the pool remains a delightful feature for many guests.

Parking
The Alcyone Hotel Residences offers good and secure parking options, including on-site parking and an overflow indoor carpark. Guests frequently praise the parking as convenient and excellent with availability for various vehicle sizes. Secure parking options provide peace of mind and ample space is generally available. However, parking comes at a cost of $15 per night and availability can sometimes be limited with parking only guaranteed for one night. Some guests found the parking spaces to be tight, though overall, the presence of secure and easy parking is a notable benefit of staying at the hotel.

4 Star
Alcyone Hotel Residences offers a modern and homely atmosphere with very comfortable beds and nice apartment spaces. Guests appreciate the friendly and helpful staff who contribute to a wholesome and family-oriented environment. The hotel is noted for being spotless and ensuring a seamless arrival and check-out experience. While the facilities fall short of the expected four-star standards according to some, the location boasts a good selection of nearby restaurants and cafes, including a convenient café downstairs for breakfast. Guests enjoy the peaceful ambiance and great views, although some report the absence of minibar items.

Luxury
Alcyone Hotel Residences offers an impressive and luxurious experience for guests, as reflected in numerous reviews. The apartments are consistently described as spotless and very neat and tidy, underscoring the hotel's commitment to cleanliness. Guests frequently mention being upgraded to spacious, well-appointed executive suites, enhancing their stay with added comfort and luxury. The purely luxurious nature of the apartments is undeniable, boasting modern facilities and good amenities that cater to every need. With newness, great views and a carefully designed luxury interior, Alcyone Hotel Residences ensures a comfortable and indulgent stay for its guests.


Yes, Alcyone Hotel Residences has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Alcyone Hotel Residences.

No, Alcyone Hotel Residences doesn't allow dogs.

Yes, parking facilities are available at Alcyone Hotel Residences.

Yes, Alcyone Hotel Residences has a gym.

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