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Summary of reviewsThe avid hotel Augusta W - Grovetown by IHG garners consistently positive reviews, largely attributed to its prime location, exceptional cleanliness, and exemplary staff. Situated conveniently near I-20, the hotel offers easy access to various dining options, coffee shops, stores, local attractions, and major thoroughfares. Despite this, the setting remains surprisingly quiet and safe, making it an ideal choice for both leisure and business travelers. The hotel's proximity to the convention center and family-friendly spots further enhances its appeal.
Guests speak highly of the breakfast offerings, appreciating the variety and quality, including both hot and cold items, such as cereals, fruits, vegetarian omelets, and breakfast sandwiches. The cleanliness and availability of the breakfast area, alongside the well-received coffee and handy grab-and-go options, heighten the guest experience. Although some wish for additional hot items, the overall breakfast experience meets a wide range of preferences.
The rooms at the hotel are highly praised for their cleanliness, modern design, and comfortable amenities. Despite some comments regarding room size, the space is considered well-utilized, neatly accommodating essentials and enhancing guests' comfort with full-size toiletries in the showers. The beds receive particular commendation for their comfort, noted as being among the best experienced by guests, with soft pillows and quality linens contributing to a restful stay.
Impeccable cleanliness is a hallmark of this hotel, with both rooms and common areas kept in pristine condition. The hotel maintains a stylish, contemporary atmosphere, further complemented by its friendly and professional staff. The personnel, known for their attentiveness and eagerness to enhance the guest experience, receive frequent mention for their helpfulness and ability to anticipate guest needs. Praise for individuals like Virginia and Kathleen underscores the staff's commitment to outstanding service from check-in to check-out.
Business travelers find the hotel particularly accommodating, noting its conducive environment for work-related stays, excellent affordability, and efficient service. Smooth check-ins and excellent customer service make it an appealing choice for professionals, many of whom express eagerness to return on future trips.
Overall, the avid hotel Augusta W - Grovetown by IHG offers a combination of comfort, convenience, and exceptional service that encourages guests to look forward to their next visit.
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