Miller & Carter Brighton by Innkeeper's Collection
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsMiller & Carter Brighton by Innkeeper's Collection is widely appreciated for its strategic and convenient location, positioned on the edge of Brighton. Guests benefit from easy access to the city center and seafront via frequent bus connections and nearby taxi options and the proximity to major roads like the A27 and A23, coupled with ample parking facilities, adds to its appeal. This makes it an excellent base for tourists, professionals and those visiting family with key destinations like Brighton Beach, local wedding venues and the University of Brighton within easy reach.
The hotel’s breakfast experience emerges as a notable highlight, frequently praised for its quality and taste. Guests enjoy generous, freshly prepared portions, particularly traditional English breakfast options, despite occasional mentions of slow service or the desire for more variety. Dinner at the attached restaurant also impresses, especially its steaks, which are often described as the best ever eaten. Despite minor service issues or limited menu choices at times, the overall dining experience remains a significant advantage for guests.
Room quality at Miller & Carter Brighton generally leaves a favorable impression, offering good-sized, clean and comfortable spaces with modern decor and well-equipped bathrooms. However, there are occasional mentions of rooms needing updates and small maintenance issues. Cleanliness standards are mostly high, although some guests note specific areas that could use more attention. The staff consistently receives high praise for being kind, friendly and accommodating, contributing significantly to positive guest experiences.
The WiFi service presents a mixed picture with some guests finding it reliable and others facing connectivity challenges. Parking facilities are excellent with ample, secure and free spaces frequently highlighted as a significant advantage.
For families, the hotel provides a welcoming atmosphere with spacious rooms and attentive staff, although there are mentions of areas that could be improved, such as the comfort of sofa beds and breakfast options for kids. The beds are generally described as comfortable and large, although some guests find them too firm.
Overall, Miller & Carter Brighton by Innkeeper's Collection offers a warm and comfortable stay with a beautiful setting, excellent dining options and helpful staff. While it meets many expectations of a four-star establishment, some guests feel it aligns more closely with three-star standards. The accessibility features and good parking options further contribute to a positive experience, making it a suitable choice for a wide range of visitors.
Categories
The hotel’s breakfast experience emerges as a notable highlight, frequently praised for its quality and taste. Guests enjoy generous, freshly prepared portions, particularly traditional English breakfast options, despite occasional mentions of slow service or the desire for more variety. Dinner at the attached restaurant also impresses, especially its steaks, which are often described as the best ever eaten. Despite minor service issues or limited menu choices at times, the overall dining experience remains a significant advantage for guests.
Room quality at Miller & Carter Brighton generally leaves a favorable impression, offering good-sized, clean and comfortable spaces with modern decor and well-equipped bathrooms. However, there are occasional mentions of rooms needing updates and small maintenance issues. Cleanliness standards are mostly high, although some guests note specific areas that could use more attention. The staff consistently receives high praise for being kind, friendly and accommodating, contributing significantly to positive guest experiences.
The WiFi service presents a mixed picture with some guests finding it reliable and others facing connectivity challenges. Parking facilities are excellent with ample, secure and free spaces frequently highlighted as a significant advantage.
For families, the hotel provides a welcoming atmosphere with spacious rooms and attentive staff, although there are mentions of areas that could be improved, such as the comfort of sofa beds and breakfast options for kids. The beds are generally described as comfortable and large, although some guests find them too firm.
Overall, Miller & Carter Brighton by Innkeeper's Collection offers a warm and comfortable stay with a beautiful setting, excellent dining options and helpful staff. While it meets many expectations of a four-star establishment, some guests feel it aligns more closely with three-star standards. The accessibility features and good parking options further contribute to a positive experience, making it a suitable choice for a wide range of visitors.
Accessible Hotel
Miller & Carter Brighton by Innkeeper's Collection is listed as an accessible hotel in Brighton & Hove.
Family Friendly Hotel
Hotel with Parking
Small Hotel
4-Star Hotel
Guest Reviews
Miller & Carter Brighton by Innkeeper's Collection is lauded for its enviable and convenient location, making it a favorable choice for various visitors. Nestled just on the edge of Brighton, the hotel offers easy access to the city center and seafront with frequent bus connections and nearby taxi options ensuring seamless transport. Positioned just off major roads like the A27 and A23, the hotel is also easily accessible by car, featuring ample parking facilities, which is a notable benefit in Brighton.
The proximity to key destinations such as Brighton Beach, the Royal Sussex Hospital, local wedding venues and the University of Brighton adds to its appeal, making it suitable for tourists, professionals and those visiting family. Guests appreciate the quiet and peaceful atmosphere of the hotel, despite its location on a main road and commend the straightforward access to Brighton's main attractions.
With several key bus routes passing right by the hotel's entrance, transportation is hassle-free, allowing guests to reach the town center in approximately 10 minutes. This convenience extends beyond Brighton with excellent connections to Gatwick Airport and nearby motorways. The combination of a strategic location, easy transportation options and a quiet, comfortable stay positions Miller & Carter Brighton by Innkeeper's Collection as an attractive and practical option for diverse visitors.
Guests at Miller & Carter Brighton by Innkeeper's Collection frequently highlight the breakfast experience as a notable aspect of their stay. Many reviews emphasize the quality and taste, describing it as amazing, delicious and cooked to perfection. Numerous guests appreciate the good value and generous portions with some enjoying the abundant and freshly prepared breakfast.
There's a consensus on the enjoyment of traditional English breakfast options, often termed excellent, superb and even outstanding. The availability of a varied breakfast menu with top choices like steak and salmon was well-received by several guests. However, some reviewers noted limitations in the breakfast menu, expressing the desire for broader options, including continental choices like cereals and yogurt.
Service quality also comes up frequently with several guests praising the friendly and efficient staff. Yet, there were a few instances where slow service affected the breakfast experience. Cleanliness and the overall dining environment received positive mentions, enhancing the breakfast enjoyment.
Despite glowing reviews, some guests had less favorable experiences. Issues like cold or overcooked items, long wait times and missing components such as sausages were pointed out. However, such points are in the minority compared to the overwhelmingly positive feedback on the breakfast, making it a well-regarded part of the hotel’s offerings.
Miller & Carter Brighton by Innkeeper's Collection consistently impresses guests with its exceptional dining experiences. The restaurant's food is frequently highlighted as a standout feature with many reviewers describing it as excellent, superb and delicious. From the steaks, which some claim to be the best they've ever eaten, to vegan meals and a diverse menu that includes exceptional desserts, there's something for everyone.
The restaurant itself is described as lovely and beautiful, adding to the overall dining experience. Despite occasional service issues and limited menu choices, the quality of the food generally leaves a positive impression. Guests appreciate the attached restaurant, finding it a convenient and enjoyable option for evening meals with breakfast also receiving high praise.
The steakhouse element is particularly well-regarded, making it an ideal spot for meat lovers. Even though there were occasional instances where the restaurant was closed due to staffing or kitchen issues, the in-house dining option remains a noteworthy feature of Miller & Carter Brighton.
In summary, the restaurant at Miller & Carter Brighton by Innkeeper's Collection offers an excellent culinary experience, making it a significant highlight for guests during their stay.
Miller & Carter Brighton by Innkeeper's Collection is known for its good-sized, spacious rooms that many guests found clean and comfortable. The rooms often feature large, well-equipped bathrooms and some boast lovely, modern decor. Comfortable beds contribute to a pleasant stay and rooms situated at the back of the property are noted for their quiet ambiance. Despite the positive aspects, there are several areas for potential improvement. Some rooms appear tired or outdated with decor and maintenance needing attention. Issues such as musty odors, cold temperatures on arrival and poor lighting were noted by a number of guests. Additionally, some rooms were reported to be small and, in a few instances, not thoroughly cleaned. However, the overall size and comfort of the rooms generally left a favorable impression on guests, offering ample space and modern conveniences.
Miller & Carter Brighton by Innkeeper's Collection offers a mix of comfort and style in their bedding, which has been positively remarked upon in guest reviews. Many guests found the beds to be comfortable with phrases such as very comfortable, comfy and super comfortable frequently mentioned. The size of the beds also received praise, specifically highlighting large and king-size beds that provide ample space for a restful night's sleep.
Although the majority of the feedback leans towards positive, some guests noted that the beds could be on the firmer side. A few reviews pointed out instances where beds were described as hard or very firm, which might not suit everyone's preference. Additionally, there were mentions of less favorable conditions such as thin mattresses, beds being two singles pushed together and occasional cleanliness issues.
Overall, the comfortable and spacious beds seem to contribute to a pleasant stay for many guests with numerous people enjoying great nights of sleep and appreciating the large, comfy beds provided. However, for guests with specific bedding preferences, it might be worth considering the few reviews that mention firmness and cleanliness aspects.
The cleanliness of Miller & Carter Brighton by Innkeeper's Collection receives generally positive comments from guests with many praising the high standard of hygiene throughout the hotel. Phrases like "bedroom was clean with clean sheets" and "room was spotless" indicate the rooms themselves are well-maintained and tidy. In particular, the bathroom amenities are frequently noted for being well-stocked with clean towels, contributing to an overall impression of cleanliness.
However, some reviews point out areas where cleanliness falls short, mentioning specifics such as black mold in bathrooms and around window frames and a few instances of musty smells. Some guests also report that fixtures and fittings, like damaged ceiling lights and peeling paint, detract from the overall clean appearance. A recurring theme in the feedback is the need for more thorough cleaning in certain areas, including carpets and mirrors and addressing occasional lapses like "hair from previous guests in the shower."
Despite these issues, many visitors describe the hotel as "clean, comfortable" and "spotlessly clean" with friendly staff, making it a generally solid choice for travelers seeking reliable cleanliness. The general consensus highlights that while the hotel maintains a high cleanliness standard, some specific areas need more consistent attention to detail.
The guest reviews for Miller & Carter Brighton by Innkeeper's Collection particularly highlight the exceptional performance of the staff. Guests frequently describe the staff as kind, friendly and accommodating. Customer service is consistently praised as efficient, polite and professional. Multiple reviews mention the staff's helpful nature, often going above and beyond to meet guests' needs and providing a warm and welcoming atmosphere.
The staff's friendliness and readiness to assist seem to be a recurring theme with positive interactions noted across various roles including receptionists, waiters and even the manager. Guests appreciated the prompt service and the staff's willingness to add special touches to their experience. Reviews also commend the staff's ability to handle complaints professionally and their flexibility in accommodating specific requests.
Overall, the guests' experiences suggest that the staff play a crucial role in making stays enjoyable and hassle-free, contributing significantly to the positive reputation of the establishment.
The WiFi at Miller & Carter Brighton by Innkeeper's Collection has received mixed feedback from guests. On the positive side, some reviewers found the WiFi to be good, reliable and up to standard. It worked well for some guests without interruptions and was considered a complementary convenience alongside other amenities like parking.
However, there were several negative remarks indicating that the WiFi did not connect or was very slow. Some guests experienced difficulties in obtaining access, describing the process as laborious and time-consuming. There were also mentions of WiFi cutting out frequently and being particularly poor.
Overall, while some visitors enjoyed a smooth and reliable internet experience, others faced significant challenges with connectivity and speed.
At Miller & Carter Brighton by Innkeeper's Collection, guests consistently highlight the excellent parking facilities. The hotel offers ample and secure parking spaces that are both convenient and free. Reviewers particularly appreciate the abundance of parking spots available, making it easy to find a space regardless of the time of arrival. The car park is well-maintained and includes security features such as cameras, ensuring a safe environment for vehicles. The availability of onsite parking is frequently mentioned as a significant advantage, providing ease and peace of mind to guests. Disabled parking is also available, addressing the needs of all visitors. Overall, the parking facilities receive strong praise for their convenience, safety and accessibility.
Miller & Carter Brighton by Innkeeper's Collection offers a welcoming atmosphere for families with various amenities designed for a comfortable stay. The rooms, particularly the family suites, are spacious and well-suited for families, providing ample space for up to four people, including accommodations for children's travel cots. The main rooms are equipped with a king-size bed and a sofa bed, though some guests have pointed out that the sofa beds could be more comfortable and might require updates.
Breakfast options are generally well-received, catering to different tastes, though there are mentions that the kids' breakfast offerings could be more varied. Despite this, the staff are notably accommodating, attentive to family needs and particularly helpful with picky eaters.
While the hotel's facilities support a family-friendly atmosphere, some areas could be improved. Issues such as children having to share beds and the inability to microwave children's meals have been noted. Nevertheless, the overall family experience remains positive with large, clean rooms and a welcoming environment that’s conducive to family visits, making it an attractive option for those traveling with children.
Miller & Carter Brighton by Innkeeper's Collection offers a warm, comfortable and cozy environment with helpful and welcoming staff. It's a lovely spot with a beautiful setting and fantastic menus, providing good value for money. Though it promises four-star amenities, some guests feel it falls more in line with three-star standards. The hotel is clean, modern and elegantly refurbished, boasting excellent comfort levels and superb facilities. Its public transport accessibility to the beach is convenient and affordable, adding to its favorable location. Excellent parking and good customer service further enhance the experience. Despite some discrepancies regarding its star rating, many find it a safe, chic and quintessentially British stay.
Situated in a very accessible and convenient location, Miller & Carter Brighton by Innkeeper's Collection offers ease of access whether using public buses, taxis or Uber. The hotel caters to guests with disabilities by providing rooms with various accessible features, including bathrooms designed specifically for disabled use, wet room bathrooms and secure accommodations with fob-operated doors. Good parking for disabled guests is also available with straightforward and wide access.
However, it is important for guests to note that while there are accessible rooms, ensuring a suitable room may require contacting the hotel in advance. Some rooms may not be entirely suitable for disabled guests, as certain aspects such as the step into the bathroom can be challenging and lack essential safety features like handrails. Despite these nuances, the overall accessibility of the location and facilities makes it a favorable option for many guests with disabilities, thanks to the friendly staff, accessible location and free amenities such as WiFi and parking.
Location Show Map
Location
The proximity to key destinations such as Brighton Beach, the Royal Sussex Hospital, local wedding venues and the University of Brighton adds to its appeal, making it suitable for tourists, professionals and those visiting family. Guests appreciate the quiet and peaceful atmosphere of the hotel, despite its location on a main road and commend the straightforward access to Brighton's main attractions.
With several key bus routes passing right by the hotel's entrance, transportation is hassle-free, allowing guests to reach the town center in approximately 10 minutes. This convenience extends beyond Brighton with excellent connections to Gatwick Airport and nearby motorways. The combination of a strategic location, easy transportation options and a quiet, comfortable stay positions Miller & Carter Brighton by Innkeeper's Collection as an attractive and practical option for diverse visitors.
Breakfast
There's a consensus on the enjoyment of traditional English breakfast options, often termed excellent, superb and even outstanding. The availability of a varied breakfast menu with top choices like steak and salmon was well-received by several guests. However, some reviewers noted limitations in the breakfast menu, expressing the desire for broader options, including continental choices like cereals and yogurt.
Service quality also comes up frequently with several guests praising the friendly and efficient staff. Yet, there were a few instances where slow service affected the breakfast experience. Cleanliness and the overall dining environment received positive mentions, enhancing the breakfast enjoyment.
Despite glowing reviews, some guests had less favorable experiences. Issues like cold or overcooked items, long wait times and missing components such as sausages were pointed out. However, such points are in the minority compared to the overwhelmingly positive feedback on the breakfast, making it a well-regarded part of the hotel’s offerings.
Dinner
The restaurant itself is described as lovely and beautiful, adding to the overall dining experience. Despite occasional service issues and limited menu choices, the quality of the food generally leaves a positive impression. Guests appreciate the attached restaurant, finding it a convenient and enjoyable option for evening meals with breakfast also receiving high praise.
The steakhouse element is particularly well-regarded, making it an ideal spot for meat lovers. Even though there were occasional instances where the restaurant was closed due to staffing or kitchen issues, the in-house dining option remains a noteworthy feature of Miller & Carter Brighton.
In summary, the restaurant at Miller & Carter Brighton by Innkeeper's Collection offers an excellent culinary experience, making it a significant highlight for guests during their stay.
Rooms
Beds
Although the majority of the feedback leans towards positive, some guests noted that the beds could be on the firmer side. A few reviews pointed out instances where beds were described as hard or very firm, which might not suit everyone's preference. Additionally, there were mentions of less favorable conditions such as thin mattresses, beds being two singles pushed together and occasional cleanliness issues.
Overall, the comfortable and spacious beds seem to contribute to a pleasant stay for many guests with numerous people enjoying great nights of sleep and appreciating the large, comfy beds provided. However, for guests with specific bedding preferences, it might be worth considering the few reviews that mention firmness and cleanliness aspects.
Cleanliness
However, some reviews point out areas where cleanliness falls short, mentioning specifics such as black mold in bathrooms and around window frames and a few instances of musty smells. Some guests also report that fixtures and fittings, like damaged ceiling lights and peeling paint, detract from the overall clean appearance. A recurring theme in the feedback is the need for more thorough cleaning in certain areas, including carpets and mirrors and addressing occasional lapses like "hair from previous guests in the shower."
Despite these issues, many visitors describe the hotel as "clean, comfortable" and "spotlessly clean" with friendly staff, making it a generally solid choice for travelers seeking reliable cleanliness. The general consensus highlights that while the hotel maintains a high cleanliness standard, some specific areas need more consistent attention to detail.
Staff
The staff's friendliness and readiness to assist seem to be a recurring theme with positive interactions noted across various roles including receptionists, waiters and even the manager. Guests appreciated the prompt service and the staff's willingness to add special touches to their experience. Reviews also commend the staff's ability to handle complaints professionally and their flexibility in accommodating specific requests.
Overall, the guests' experiences suggest that the staff play a crucial role in making stays enjoyable and hassle-free, contributing significantly to the positive reputation of the establishment.
Wi-Fi
However, there were several negative remarks indicating that the WiFi did not connect or was very slow. Some guests experienced difficulties in obtaining access, describing the process as laborious and time-consuming. There were also mentions of WiFi cutting out frequently and being particularly poor.
Overall, while some visitors enjoyed a smooth and reliable internet experience, others faced significant challenges with connectivity and speed.
Parking
Family
Breakfast options are generally well-received, catering to different tastes, though there are mentions that the kids' breakfast offerings could be more varied. Despite this, the staff are notably accommodating, attentive to family needs and particularly helpful with picky eaters.
While the hotel's facilities support a family-friendly atmosphere, some areas could be improved. Issues such as children having to share beds and the inability to microwave children's meals have been noted. Nevertheless, the overall family experience remains positive with large, clean rooms and a welcoming environment that’s conducive to family visits, making it an attractive option for those traveling with children.
4 Star
Accessible
However, it is important for guests to note that while there are accessible rooms, ensuring a suitable room may require contacting the hotel in advance. Some rooms may not be entirely suitable for disabled guests, as certain aspects such as the step into the bathroom can be challenging and lack essential safety features like handrails. Despite these nuances, the overall accessibility of the location and facilities makes it a favorable option for many guests with disabilities, thanks to the friendly staff, accessible location and free amenities such as WiFi and parking.
No, Miller & Carter Brighton by Innkeeper's Collection doesn't have any pool.
No, a spa isn't available at Miller & Carter Brighton by Innkeeper's Collection.
No, Miller & Carter Brighton by Innkeeper's Collection doesn't allow dogs.
Yes, parking facilities are available at Miller & Carter Brighton by Innkeeper's Collection.
No, Miller & Carter Brighton by Innkeeper's Collection doesn't have a gym.
Location Show Map
More Options
