Holiday Inn Brighton Seafront by IHG
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Summary of reviewsThe Holiday Inn Brighton Seafront by IHG, stands out for its prime beachfront location, directly opposite the seafront, offering stunning views and easy access to Brighton's top attractions such as the Lanes, the iconic pier and the i360 tower. Guests also appreciate its close proximity to shops, bars and restaurants, making it ideal for both relaxation and exploration.
The breakfast service is another highlight with guests enjoying a broad range of high-quality options in a pleasant atmosphere. Despite occasional overcrowding, the ample choices and friendly staff make it a valued part of the stay. The dinner experience, however, varies with mixed feedback on food quality and menu variety, though friendly service notably from staff members like Dev stands out.
Rooms are generally praised for their spaciousness and comfort with many offering beautiful sea views. While the rooms are functional and well-equipped, some guests note the décor is dated and highlight minor maintenance issues. The hotel receives high marks for cleanliness with consistent praise for the well-maintained rooms and common areas, contributing to an overall positive impression.
The staff at the hotel are frequently commended for their friendliness, attentiveness and efficiency, significantly enhancing the guest experience. Positive mentions of quick check-ins and exceptional service from receptionists such as Delphi and Vicky are common, though there are occasional mentions of understaffing.
WiFi service at the hotel is a mixed experience; some guests report good connectivity, while others face issues with slow or unreliable connections, especially in certain areas of the hotel.
The hotel's beachfront location is a major draw, offering direct access to the beach and picturesque sea views from many rooms. This, coupled with the convenience of nearby nightlife and dining options, makes it a favored choice for those seeking lively entertainment.
For families, the hotel provides large, spacious rooms and a family-friendly atmosphere. Amenities such as kids' menus and play areas are appreciated, although there are mixed reviews on the value of family suites and occasional service issues.
Parking is another area with mixed feedback. Some guests find the on-site parking convenient and secure despite high fees, but many point out challenges such as cramped spaces and poor maintenance.
Overall, the Holiday Inn Brighton Seafront by IHG, offers a comfortable and convenient stay with excellent amenities, friendly staff and an unbeatable location, though there are areas that could benefit from improvement.
Categories
The breakfast service is another highlight with guests enjoying a broad range of high-quality options in a pleasant atmosphere. Despite occasional overcrowding, the ample choices and friendly staff make it a valued part of the stay. The dinner experience, however, varies with mixed feedback on food quality and menu variety, though friendly service notably from staff members like Dev stands out.
Rooms are generally praised for their spaciousness and comfort with many offering beautiful sea views. While the rooms are functional and well-equipped, some guests note the décor is dated and highlight minor maintenance issues. The hotel receives high marks for cleanliness with consistent praise for the well-maintained rooms and common areas, contributing to an overall positive impression.
The staff at the hotel are frequently commended for their friendliness, attentiveness and efficiency, significantly enhancing the guest experience. Positive mentions of quick check-ins and exceptional service from receptionists such as Delphi and Vicky are common, though there are occasional mentions of understaffing.
WiFi service at the hotel is a mixed experience; some guests report good connectivity, while others face issues with slow or unreliable connections, especially in certain areas of the hotel.
The hotel's beachfront location is a major draw, offering direct access to the beach and picturesque sea views from many rooms. This, coupled with the convenience of nearby nightlife and dining options, makes it a favored choice for those seeking lively entertainment.
For families, the hotel provides large, spacious rooms and a family-friendly atmosphere. Amenities such as kids' menus and play areas are appreciated, although there are mixed reviews on the value of family suites and occasional service issues.
Parking is another area with mixed feedback. Some guests find the on-site parking convenient and secure despite high fees, but many point out challenges such as cramped spaces and poor maintenance.
Overall, the Holiday Inn Brighton Seafront by IHG, offers a comfortable and convenient stay with excellent amenities, friendly staff and an unbeatable location, though there are areas that could benefit from improvement.
Hotel near The Beach
Located on Kings Road, the Holiday Inn offers a reliable and comfortable option right on Brighton Seafront. Its location provides easy access to the beach and nearby attractions.
Family Friendly Hotel
This hotel offers family-friendly rooms, and children under 18 can stay for free when sharing a family room. Children under 13 can also eat for free from the children's menu when accompanied by a paying adult.
Dog Friendly Hotel
This hotel sits directly on the beach road and welcomes dogs. It offers sea facing bedrooms, Lounge Bar and Restaurant with uninterrupted views of the beach, sea and horizon.
Hotel near Nightlife Spots
Situated on Kings Road, the Holiday Inn Brighton Seafront provides easy access to seafront clubs and bars. Its central location makes it a convenient base for exploring Brighton's nightlife.
Business Hotel
Holiday Inn Brighton - Seafront provides conference rooms, business center.
Accessible Hotel
This hotel features accessible bedrooms with accessible ensuite facilities, including wet rooms or wheel-in showers. There is step-free access to the hotel entrance via a slight ramp and step-free access to the restaurant/bar. Vibrating pillows with flashing beacons are available on request, and wheelchairs are available.
4-Star Hotel
Holiday Inn Brighton Seafront by IHG is located on the Kings Road and provides sea views. The hotel offers comfortable accommodations and a range of amenities. Its beachfront location is a key feature.
Luxury Hotel
Hotel with Parking
Guest Reviews
The 'Holiday Inn Brighton Seafront by IHG' boasts an enviable location that consistently impressed guests. Positioned right on the seafront, the hotel offers stunning views and easy access to the beach, making it a perfect retreat for those seeking a coastal escape. Its central location places visitors within walking distance to Brighton's top attractions, including the bustling Lanes, the iconic pier and the renowned i360 tower.
Guests appreciated the close proximity to shops, bars and restaurants, ensuring that everything needed for a comfortable stay was just moments away. Whether attending an event at the Brighton Centre or exploring the vibrant city, the hotel's location proved to be ideal. Parking availability and on-site amenities further added to the convenience.
In summary, the hotel's prime position on the beachfront and central access to Brighton’s attractions garnered widespread praise, highlighting it as a perfect spot for both relaxation and exploration.
Breakfast at the Holiday Inn Brighton Seafront by IHG, generally receives high praise from guests. Many highlight the excellent variety and quality of the breakfast offerings with terms like "good breakfast selection," "amazing," "superb," and "plentiful" mentioned frequently. There is a broad range of food options catering to different dietary needs, including a selection of juices, teas and coffee. The buffet style is appreciated for its ample choices and fresh, well-cooked items.
Guests appreciate the pleasant atmosphere of the breakfast room and commend the friendly and helpful staff. The breakfast room is described as large, accommodating and offering a wonderful view over the sea, enhancing the dining experience.
Despite the generally positive feedback, some reviewers note occasional issues such as the breakfast areas getting crowded, resulting in queues and wait times. Additionally, a few guests reported instances of certain items running out quickly and the quality of the breakfast not being consistently high with mentions of food being cold or dry.
Overall, the breakfast at this hotel is seen as a good value for money and a delightful start to the day with enough variety to suit different preferences and a supportive staff to make the experience enjoyable.
Dining at the Holiday Inn Brighton Seafront features a mix of experiences that largely fluctuate. Many guests found the food to be good with praises for items like steaks, burgers and fish and chips. Some highlighted the drinks, especially the caramel hot chocolates and the good coffee. Dev from the kitchen and bar staff have been appreciated for their friendly service and good customer relations.
However, several guests pointed out that dinner could be hit or miss with some dishes being excellent while others fell short in taste and quality. The menu's lack of variety and consistency was a recurrent theme. There were mentions of staffing issues leading to slow service and limited menu options, which at times resulted in meals being overpriced for the provided quality. The ambiance in the dining areas received mixed reviews with some finding the space cramped and lacking atmosphere, while others felt it was comfortable enough.
Particularly concerning were instances of poor food quality and service, leading to some guests opting to dine elsewhere despite the convenience of the hotel restaurant. The feedback shows a need for improvement in service efficiency and menu updates to make the dining experience more satisfying for all guests.
The rooms at Holiday Inn Brighton Seafront by IHG offer a mixed experience, primarily praised for their spaciousness, cleanliness and comfort. Guests frequently commend the large room sizes, comfortable beds and the inviting ambiance. Many reviews highlight the pleasant seaviews from certain rooms and appreciate the convenient location near the beach and town center.
However, the décor and furnishings appear to be a common point of criticism with many describing them as dated and in need of refurbishment. Complaints include issues with room temperature with some finding the rooms too hot or cold and instances of noise due to thin walls. Several guests noted maintenance problems such as broken windows, malfunctioning air conditioning and dated or dirty carpets.
Despite these issues, rooms were generally found to be functional and adequately equipped with basic amenities, including modernized bathrooms and good-sized workspaces. Some guests also mentioned problems with cleanliness on a few occasions, but overall, the hotel’s efforts to maintain clean and tidy rooms were recognized.
In summary, while the hotel rooms are generally spacious and comfortable with some offering beautiful sea views, they could benefit from modernization to address the dated furnishings and minor maintenance issues.
At the Holiday Inn Brighton Seafront, bed experiences are predominantly positive with numerous guests finding the beds to be large, comfortable and conducive to a good night's rest. Many reviewers praised the comfy beds, highlighting the super comfortable and massive beds that provided excellent comfort. The pillows were generally appreciated, contributing to a restful experience for several guests.
However, there are some mixed reviews. A recurring issue was the hardness of the beds with several guests describing the mattresses as very hard, firm or even brick-like. Some beds were criticized for being old or having noticeable dips, which impacted sleep quality negatively. The sofa beds often did not fare well with comments pointing out discomfort and size issues.
Cleanliness and maintenance were also sporadically noted with a few guests finding bedsheets stained or the beds needing replacements. Mattress upgrades were suggested by some to improve comfort levels. Despite these concerns, the overall feedback leans towards a comfortable and restful stay with many guests experiencing a pleasant night's sleep.
Holiday Inn Brighton Seafront by IHG, consistently receives praise for its cleanliness, making it an attractive option for those prioritizing hygiene in their stay. Guests frequently mention the rooms as very clean, spacious and well-maintained with several reviews highlighting spotless conditions throughout the hotel. The common areas are also regularly cleaned, contributing to a clean and inviting atmosphere.
However, some feedback includes areas needing improvement. Issues such as dirty windows, outdated room decor and occasional cleanliness lapses in specific areas like bathrooms and balconies are noted. Despite these minor drawbacks, the general sentiment remains positive with the hotel maintaining a high standard of cleanliness and staff making cleanliness a top priority.
Overall, the hotel's commitment to keeping rooms and common areas clean, combined with its friendly and efficient staff, results in positive experiences for most guests. Whether staying in a modern, well-kept room or enjoying the beach proximity, the cleanliness at Holiday Inn Brighton Seafront is a notable strength.
The Holiday Inn Brighton Seafront consistently receives high praise for its exceptional staff who significantly enhance the guest experience. Reviewers frequently highlight the staff's helpfulness, noting that they are friendly, attentive and always willing to assist with a smile. The check-in process is often described as quick and efficient with welcoming receptionists like Delphi and Vicky receiving special mentions for their warm and professional service.
Guests appreciate the excellent customer service, often mentioning that staff members, including housekeeping and breakfast room personnel, work hard to ensure a pleasant stay. Staff are commended for being polite, courteous and extremely helpful, creating a welcoming atmosphere throughout the hotel. Even amidst some isolated concerns about understaffing and occasional unhelpfulness, the predominant feedback celebrates the superb and brilliant team.
In summary, the team at Holiday Inn Brighton Seafront stands out for their consistent friendliness, efficiency and dedication to guest satisfaction, making the hotel a recommended choice for a pleasant seaside stay.
Travelers staying at the Holiday Inn Brighton Seafront by IHG, have experienced a mixed bag when it comes to the hotel's WiFi service. On the positive side, several guests reported that the WiFi was good, fast and even excellent throughout their stay. The WiFi service was free and easy to connect to with good coverage and high-speed connections noted by some visitors.
However, many other guests encountered significant issues. Common complaints included the WiFi being slow, weak or unreliable with some rooms having no WiFi connection at all. Mobile devices and laptops frequently had trouble connecting and the signal often dropped or was too poor to use, especially for business travelers needing to work. The inconsistent and sometimes absent WiFi service, particularly in rooms and near elevators, frustrated many visitors.
In summary, while there's potential for a seamless browsing experience with the hotel's WiFi, frequent connectivity problems and weak signals have been a recurring issue, affecting the overall satisfaction of guests.
For travelers seeking a hotel near the beach in Brighton, 'Holiday Inn Brighton Seafront by IHG' offers a prime beachfront location. Situated just steps from the sea, guests consistently praise the hotel's proximity to the beach, noting it is right across the road and boasts direct access to the seafront. Many reviews highlight the hotel's excellent sea views, which can be enjoyed from rooms and balconies, providing picturesque vistas of the coastline.
The locality is not just close to the beach but also conveniently placed near restaurants, shopping centers and other tourist attractions in Brighton. Reviewers describe the location as fantastic and ideal for beach-related activities, making it a perfect spot for those intending to spend their days by the sea. The overall sentiment is that the beachfront setting of this hotel significantly enhances the Brighton experience by offering mesmerizing walks along the promenade and a lovely seaside ambiance.
Guest reviews of the parking situation at the Holiday Inn Brighton Seafront paint a diverse picture with a mix of positive and negative comments. On a positive note, some guests appreciated the onsite parking, describing it as convenient, easy and secure, especially the underground parking. Reviews highlighted that the availability of parking was a bonus and found it to be good enough despite the high fees, which were sometimes seen as a good value compared to other options in Brighton. There were instances of guests finding the parking handy, safe and useful with some mentioning secured parking with a barrier and disabled parking spots.
However, negative feedback was substantial. Many guests found the car park cramped with parking spaces too tight and undersized, making it particularly challenging for larger vehicles. There were consistent remarks about the difficulty in finding parking spaces, the high cost of parking and issues with maintenance, such as poorly lit and dirty spaces. The car park was described as dingy and old with some reviews noting that it was very dark and hard to navigate. Several guests reported problems with the parking lifts and noted the lack of parking security, adding to their frustration.
Despite some reviews appreciating the parking facilities, the overall sentiment leaned towards the need for significant improvements in terms of space, maintenance and cost adjustments to enhance guest satisfaction.
The Holiday Inn Brighton Seafront by IHG, stands out as a highly family-friendly destination that caters well to families traveling with children. The hotel offers a variety of large, spacious family rooms, making it comfortable and convenient for larger families and groups with multiple configurations to suit different needs. Guests appreciate the child-friendly atmosphere, amenities and thoughtful provisions such as kids' menus and play areas, which keep children entertained and engaged.
The hotel's location is praised for being advantageous for family vacations, offering beautiful sea views and a welcoming setting. Many reviews highlight the extra efforts by the staff, who are noted for their polite and accommodating demeanor, making families feel at home. This is especially evident during meals, although there were some challenges such as a limited kids' menu and occasional delays at breakfast.
However, experiences with family suites were mixed with a few guests finding them not to be good value for money or facing issues like having to book additional rooms due to restrictions with room service and meal plans. Despite these occasional drawbacks, the Holiday Inn Brighton Seafront generally provides a positive experience for families, offering plenty of space for children to play and a relaxing, comfortable stay.
Nestled along the picturesque Brighton seafront, the Holiday Inn Brighton Seafront enjoys an enviable location that offers both convenience and excitement. Being right by Preston Street, guests have a variety of restaurants at their fingertips, ideal for a vibrant evening out. The area is brimming with pubs, local bars and nearby clubs, making it perfect for those seeking an energetic nightlife scene.
The hotel's proximity to The Lanes and the town center means a short walk connects visitors to a multitude of dining and shopping options, ensuring that there's never a dull moment. Despite some feedback about a noisy atmosphere late at night, many travelers appreciate the lively area and the ease of finding entertainment close by. The hotel's own bar provides an added convenience for guests looking to enjoy a drink without venturing far.
However, it's worth noting that opinions on the surrounding nightlife vary. While some enjoy the bustling nightlife, others reported a lack of nightlife or entertainment in the immediate vicinity. Given the mixed reviews, this location might be better suited for those who enjoy the hustle and bustle of a dynamic urban setting.
In summary, the Holiday Inn Brighton Seafront is ideally situated for guests keen on exploring Brighton's nightlife and culinary delights, all within a charming sea-front setting.
Holiday Inn Brighton Seafront by IHG, undeniably features good facilities and clean, comfortable rooms. Guests consistently praised its quick room service and modern, up-to-date amenities. For the price and type of hotel, many find it to be a good value, suitable for both business and leisure travelers. Some even describe their stays as consistent with four-star ratings, appreciating an appropriate level of service and atmosphere expected from such a rating.
However, despite these positive remarks, there is a significant amount of criticism regarding the hotel's four-star classification. Many guests feel the overall facilities are basic and not up to par with what one would typically expect from a four-star establishment. Some describe it as run-down or just a standard Holiday Inn with comparisons suggesting it feels more like a two-star hotel. The expectation set by its four-star billing is often met with disappointment, as many reviews highlight that it doesn't quite reach the standard anticipated and in some cases, reviews even mention that a much lower star rating would be more appropriate.
Overall, while the Holiday Inn Brighton Seafront offers many positives, the consensus leans towards a mismatch between its advertised four-star status and the actual experience delivered.
The Holiday Inn Brighton Seafront by IHG, is widely recognized for its convenience and amenities tailored for business travelers. The rooms are well-equipped with good-sized desks and decent WiFi, creating a productive environment for work. Room service is known for being prompt and efficient, which is another plus for those on tight schedules. Additionally, the presence of a nice coffee machine in the room is frequently highlighted as a valuable asset for business guests.
The hotel's location near the city center is ideal for business meetings outside the premises, making it a convenient choice for corporate visitors. The staff is noted for their professionalism and dedication to meeting guests' needs, contributing to a positive experience for business stays.
However, it’s worth noting that the hotel lacks traditional business facilities such as a business center, conference rooms and specialized business services. This may be a drawback for those requiring extensive on-site business amenities. Despite this, the hotel's core offerings and strategic location make it a good option for short business trips and meetings conducted off-site.
Holiday Inn Brighton Seafront, an IHG Hotel, has received positive feedback regarding its accessibility features, making it a practical choice for travelers with disabilities. The hotel features accessible rooms and barrier-free pathways, ensuring easy wheelchair access in public areas and rooms designed to accommodate mobility needs. Guests have highlighted the availability of modified lifts, stairless entry and ramps, all contributing to a disabled-friendly environment.
Accessible bathing facilities and rooms spacious enough to maneuver were especially appreciated, offering tailored amenities for a comfortable stay. The hotel’s location is also noted to be accessible, providing convenience in navigating the surrounding area.
However, some challenges were reported concerning the hotel’s lift services, which were frequently out of order, causing inconvenience, especially for those needing access between floors and the underground carpark. Although the hotel offers accessible parking, the difficulty in accessing and navigating the carpark was a recurring issue. Despite these drawbacks, the overall accessibility of public spaces and specialized rooms marks the Holiday Inn Brighton Seafront as a generally accommodating choice for those with mobility needs.
Holiday Inn Brighton Seafront offers a mixed experience when it comes to luxury. On the positive side, guests have praised the hotel for its five-star service and luxurious beds, which contribute to a generally high-end stay. The elegant decor and posh amenities add to the luxurious atmosphere, enhancing the overall experience. The views from the rooms are described as premium and the dining options are often noted as being luxurious with special mentions of the breakfast and food quality.
However, several reviews point out that the luxury feel is inconsistent. Some guests felt the rooms lacked the expected level of luxury and overall, the hotel sometimes falls short of high-end standards with some indicating it felt more like a two-star experience. Additionally, amenities such as parking and breakfast were not always included, which detracted from the feeling of a fully luxurious stay.
Despite these inconsistencies, the luxurious aspects noted by some guests—such as the xurious furnishings, luxury beach views and five-star service—do create pockets of high-end comfort, making Holiday Inn Brighton Seafront a hotel with both notable strengths and areas needing improvement in terms of luxury.
The Holiday Inn Brighton Seafront stands out for its dog-friendly approach, welcoming canine companions with open arms. Throughout the hotel, guests frequently notice other dogs and appreciate the inclusive environment. Guests mention that the hotel accepts dogs, allows them to stay in rooms and even permits them in the bar and restaurant areas.
The hotel offers specific dog-friendly facilities and the rooms are designed to accommodate pet needs. A pet-friendly beach nearby also enhances the appeal, as guests can easily take their dogs out for a stroll along the seafront.
However, some reviews indicate that while the hotel is very accommodating to dogs, there are areas where hygiene policies could be improved. Instances of dogs defecating in the reception area and dog hair on the carpets were noted by guests, suggesting a need for stricter cleanliness measures. Additionally, some guests found dog access in certain areas of the hotel to be somewhat difficult and noted the lack of a specific pet-friendly facility.
Overall, for those traveling with pets, particularly dogs, the Holiday Inn Brighton Seafront offers a welcoming environment with sufficient amenities to ensure a comfortable stay. The presence of pets throughout the hotel reinforces its dog-friendly reputation, making it a popular choice for pet owners visiting Brighton.
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Location
Guests appreciated the close proximity to shops, bars and restaurants, ensuring that everything needed for a comfortable stay was just moments away. Whether attending an event at the Brighton Centre or exploring the vibrant city, the hotel's location proved to be ideal. Parking availability and on-site amenities further added to the convenience.
In summary, the hotel's prime position on the beachfront and central access to Brighton’s attractions garnered widespread praise, highlighting it as a perfect spot for both relaxation and exploration.
Breakfast
Guests appreciate the pleasant atmosphere of the breakfast room and commend the friendly and helpful staff. The breakfast room is described as large, accommodating and offering a wonderful view over the sea, enhancing the dining experience.
Despite the generally positive feedback, some reviewers note occasional issues such as the breakfast areas getting crowded, resulting in queues and wait times. Additionally, a few guests reported instances of certain items running out quickly and the quality of the breakfast not being consistently high with mentions of food being cold or dry.
Overall, the breakfast at this hotel is seen as a good value for money and a delightful start to the day with enough variety to suit different preferences and a supportive staff to make the experience enjoyable.
Dinner
However, several guests pointed out that dinner could be hit or miss with some dishes being excellent while others fell short in taste and quality. The menu's lack of variety and consistency was a recurrent theme. There were mentions of staffing issues leading to slow service and limited menu options, which at times resulted in meals being overpriced for the provided quality. The ambiance in the dining areas received mixed reviews with some finding the space cramped and lacking atmosphere, while others felt it was comfortable enough.
Particularly concerning were instances of poor food quality and service, leading to some guests opting to dine elsewhere despite the convenience of the hotel restaurant. The feedback shows a need for improvement in service efficiency and menu updates to make the dining experience more satisfying for all guests.
Rooms
However, the décor and furnishings appear to be a common point of criticism with many describing them as dated and in need of refurbishment. Complaints include issues with room temperature with some finding the rooms too hot or cold and instances of noise due to thin walls. Several guests noted maintenance problems such as broken windows, malfunctioning air conditioning and dated or dirty carpets.
Despite these issues, rooms were generally found to be functional and adequately equipped with basic amenities, including modernized bathrooms and good-sized workspaces. Some guests also mentioned problems with cleanliness on a few occasions, but overall, the hotel’s efforts to maintain clean and tidy rooms were recognized.
In summary, while the hotel rooms are generally spacious and comfortable with some offering beautiful sea views, they could benefit from modernization to address the dated furnishings and minor maintenance issues.
Beds
However, there are some mixed reviews. A recurring issue was the hardness of the beds with several guests describing the mattresses as very hard, firm or even brick-like. Some beds were criticized for being old or having noticeable dips, which impacted sleep quality negatively. The sofa beds often did not fare well with comments pointing out discomfort and size issues.
Cleanliness and maintenance were also sporadically noted with a few guests finding bedsheets stained or the beds needing replacements. Mattress upgrades were suggested by some to improve comfort levels. Despite these concerns, the overall feedback leans towards a comfortable and restful stay with many guests experiencing a pleasant night's sleep.
Cleanliness
However, some feedback includes areas needing improvement. Issues such as dirty windows, outdated room decor and occasional cleanliness lapses in specific areas like bathrooms and balconies are noted. Despite these minor drawbacks, the general sentiment remains positive with the hotel maintaining a high standard of cleanliness and staff making cleanliness a top priority.
Overall, the hotel's commitment to keeping rooms and common areas clean, combined with its friendly and efficient staff, results in positive experiences for most guests. Whether staying in a modern, well-kept room or enjoying the beach proximity, the cleanliness at Holiday Inn Brighton Seafront is a notable strength.
Staff
Guests appreciate the excellent customer service, often mentioning that staff members, including housekeeping and breakfast room personnel, work hard to ensure a pleasant stay. Staff are commended for being polite, courteous and extremely helpful, creating a welcoming atmosphere throughout the hotel. Even amidst some isolated concerns about understaffing and occasional unhelpfulness, the predominant feedback celebrates the superb and brilliant team.
In summary, the team at Holiday Inn Brighton Seafront stands out for their consistent friendliness, efficiency and dedication to guest satisfaction, making the hotel a recommended choice for a pleasant seaside stay.
Wi-Fi
However, many other guests encountered significant issues. Common complaints included the WiFi being slow, weak or unreliable with some rooms having no WiFi connection at all. Mobile devices and laptops frequently had trouble connecting and the signal often dropped or was too poor to use, especially for business travelers needing to work. The inconsistent and sometimes absent WiFi service, particularly in rooms and near elevators, frustrated many visitors.
In summary, while there's potential for a seamless browsing experience with the hotel's WiFi, frequent connectivity problems and weak signals have been a recurring issue, affecting the overall satisfaction of guests.
Beach
The locality is not just close to the beach but also conveniently placed near restaurants, shopping centers and other tourist attractions in Brighton. Reviewers describe the location as fantastic and ideal for beach-related activities, making it a perfect spot for those intending to spend their days by the sea. The overall sentiment is that the beachfront setting of this hotel significantly enhances the Brighton experience by offering mesmerizing walks along the promenade and a lovely seaside ambiance.
Parking
However, negative feedback was substantial. Many guests found the car park cramped with parking spaces too tight and undersized, making it particularly challenging for larger vehicles. There were consistent remarks about the difficulty in finding parking spaces, the high cost of parking and issues with maintenance, such as poorly lit and dirty spaces. The car park was described as dingy and old with some reviews noting that it was very dark and hard to navigate. Several guests reported problems with the parking lifts and noted the lack of parking security, adding to their frustration.
Despite some reviews appreciating the parking facilities, the overall sentiment leaned towards the need for significant improvements in terms of space, maintenance and cost adjustments to enhance guest satisfaction.
Family
The hotel's location is praised for being advantageous for family vacations, offering beautiful sea views and a welcoming setting. Many reviews highlight the extra efforts by the staff, who are noted for their polite and accommodating demeanor, making families feel at home. This is especially evident during meals, although there were some challenges such as a limited kids' menu and occasional delays at breakfast.
However, experiences with family suites were mixed with a few guests finding them not to be good value for money or facing issues like having to book additional rooms due to restrictions with room service and meal plans. Despite these occasional drawbacks, the Holiday Inn Brighton Seafront generally provides a positive experience for families, offering plenty of space for children to play and a relaxing, comfortable stay.
Nightlife
The hotel's proximity to The Lanes and the town center means a short walk connects visitors to a multitude of dining and shopping options, ensuring that there's never a dull moment. Despite some feedback about a noisy atmosphere late at night, many travelers appreciate the lively area and the ease of finding entertainment close by. The hotel's own bar provides an added convenience for guests looking to enjoy a drink without venturing far.
However, it's worth noting that opinions on the surrounding nightlife vary. While some enjoy the bustling nightlife, others reported a lack of nightlife or entertainment in the immediate vicinity. Given the mixed reviews, this location might be better suited for those who enjoy the hustle and bustle of a dynamic urban setting.
In summary, the Holiday Inn Brighton Seafront is ideally situated for guests keen on exploring Brighton's nightlife and culinary delights, all within a charming sea-front setting.
4 Star
However, despite these positive remarks, there is a significant amount of criticism regarding the hotel's four-star classification. Many guests feel the overall facilities are basic and not up to par with what one would typically expect from a four-star establishment. Some describe it as run-down or just a standard Holiday Inn with comparisons suggesting it feels more like a two-star hotel. The expectation set by its four-star billing is often met with disappointment, as many reviews highlight that it doesn't quite reach the standard anticipated and in some cases, reviews even mention that a much lower star rating would be more appropriate.
Overall, while the Holiday Inn Brighton Seafront offers many positives, the consensus leans towards a mismatch between its advertised four-star status and the actual experience delivered.
Business
The hotel's location near the city center is ideal for business meetings outside the premises, making it a convenient choice for corporate visitors. The staff is noted for their professionalism and dedication to meeting guests' needs, contributing to a positive experience for business stays.
However, it’s worth noting that the hotel lacks traditional business facilities such as a business center, conference rooms and specialized business services. This may be a drawback for those requiring extensive on-site business amenities. Despite this, the hotel's core offerings and strategic location make it a good option for short business trips and meetings conducted off-site.
Accessible
Accessible bathing facilities and rooms spacious enough to maneuver were especially appreciated, offering tailored amenities for a comfortable stay. The hotel’s location is also noted to be accessible, providing convenience in navigating the surrounding area.
However, some challenges were reported concerning the hotel’s lift services, which were frequently out of order, causing inconvenience, especially for those needing access between floors and the underground carpark. Although the hotel offers accessible parking, the difficulty in accessing and navigating the carpark was a recurring issue. Despite these drawbacks, the overall accessibility of public spaces and specialized rooms marks the Holiday Inn Brighton Seafront as a generally accommodating choice for those with mobility needs.
Luxury
However, several reviews point out that the luxury feel is inconsistent. Some guests felt the rooms lacked the expected level of luxury and overall, the hotel sometimes falls short of high-end standards with some indicating it felt more like a two-star experience. Additionally, amenities such as parking and breakfast were not always included, which detracted from the feeling of a fully luxurious stay.
Despite these inconsistencies, the luxurious aspects noted by some guests—such as the xurious furnishings, luxury beach views and five-star service—do create pockets of high-end comfort, making Holiday Inn Brighton Seafront a hotel with both notable strengths and areas needing improvement in terms of luxury.
Dog Friendly
The hotel offers specific dog-friendly facilities and the rooms are designed to accommodate pet needs. A pet-friendly beach nearby also enhances the appeal, as guests can easily take their dogs out for a stroll along the seafront.
However, some reviews indicate that while the hotel is very accommodating to dogs, there are areas where hygiene policies could be improved. Instances of dogs defecating in the reception area and dog hair on the carpets were noted by guests, suggesting a need for stricter cleanliness measures. Additionally, some guests found dog access in certain areas of the hotel to be somewhat difficult and noted the lack of a specific pet-friendly facility.
Overall, for those traveling with pets, particularly dogs, the Holiday Inn Brighton Seafront offers a welcoming environment with sufficient amenities to ensure a comfortable stay. The presence of pets throughout the hotel reinforces its dog-friendly reputation, making it a popular choice for pet owners visiting Brighton.
No, Holiday Inn Brighton Seafront by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Brighton Seafront by IHG.
Yes, Holiday Inn Brighton Seafront by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Brighton Seafront by IHG.
No, Holiday Inn Brighton Seafront by IHG doesn't have a gym.
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