ibis Bridgwater, M5 Jct23

Bridgwater 51.15834700, -2.98618900 , Woodlands Court Business Park, Bristol Road (Show on Map)
7.8
Good


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Summary of reviewsThe 'ibis Bridgwater, M5 Jct23' emerges as a convenient and strategic stopover for travelers, particularly those en route to the south-west of England. Its location, just off the M5 motorway, is frequently praised for ease of access, making it an ideal halfway point for long journeys. Despite being situated in an industrial area, guests often find the surroundings surprisingly quiet and conducive to rest. The convenience of ample parking and clean, modern facilities further adds to its appeal. The hotel's beneficial location within a business park also suits business travelers well.

Breakfast receives mixed reviews; while some guests appreciate the tasty, ample buffet with early opening hours, others report issues with food quality and supply management. Dinner experiences also vary. The food quality garners positive feedback with dishes like the burger and chicken curry being popular favorites. However, service delays and limited menu options detract from the dining experience.

Room reviews are characterized by a dichotomy. Positive comments highlight cleanliness, modern design and comfortable, spacious setups with good amenities. However, complaints about poor lighting, ventilation issues and inconsistent cleanliness standards create a less favorable impression for some.

The cleanliness of the hotel is a strong positive with many guests noting the well-maintained environment and stylish decor. A few isolated concerns about areas needing a deeper clean do arise but do not overshadow the overall high standards.

The staff at 'ibis Bridgwater' consistently receive high marks for their friendliness and professionalism. Guests often mention feeling welcomed and well-assisted with particular praise for certain employees who go above and beyond to enhance the guest experience.

Free WiFi is offered, but the connectivity quality varies with some guests experiencing weak or non-existent signals, especially on higher floors.

Parking is ample and modern but comes with a £9 per day fee, which many guests deem excessive. The hotel’s EV charging facilities are a standout feature, catering well to guests with electric vehicles.

The hotel also accommodates families comfortably with interconnecting rooms and a welcoming atmosphere, despite the occasional noise and limited dining options during peak times.

Lastly, the beds at 'ibis Bridgwater' are largely praised for their comfort, though preferences regarding mattress firmness vary among guests.

All in all, 'ibis Bridgwater, M5 Jct23’ offers a practical, modern and comfortable stay with excellent access to travel routes, though there is room for improvement in breakfast management, room upkeep and WiFi connectivity.
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Categories
Hotel Taking Steps Towards Sustainability
This hotel uses eco-friendly toiletries and cleaning supplies, features energy-saving switches and recycling bins in rooms, and sources all property electricity from renewable sources. It also has water-efficient showers and comprehensive recycling and food waste policies.

Dog Friendly Hotel
Ibis Bridgwater is a dog-friendly hotel located a short drive from Whitegates Dog Park. It offers clean and cozy rooms.

Business Hotel
As part of the Ibis chain, this hotel is likely to offer functional business travel amenities and convenient access to the M5 motorway.

Hotel with Parking
This hotel offers sufficient car parking for guests. It is conveniently located near the M5 motorway.

EV charging stations  


Accessible Hotel
Features accessible twin and double rooms equipped with walk-in showers, grab rails, lower sinks, and higher toilets. The hotel is wheelchair accessible throughout, with a lift and accessible parking available.

3-Star Hotel
Ibis Bridgwater offers a brand-new, sleek, and simplistic design. It is ideally located near the M5 and Hinkley Point Power Station, making it suitable for both business and leisure travelers.

Hotel with EV Charging Stations

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Cheap Hotel

Room Types
Standard Double Room with En Suite Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.

Standard Twin Room with en suite Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room is air-conditioned and features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 2 beds.

Accessible Twin Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

Family Suite with two connecting rooms Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 1 bed.

Double Room - Accessible Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Guest Reviews
7.8
Good
Location
Located just off the M5 motorway, ibis Bridgwater, M5 Jct23, offers a convenient stopover for travelers heading south-west. The hotel's proximity to the motorway makes it an ideal halfway point for those traveling to destinations like Devon, Cornwall and Somerset. Many guests appreciated the ease of access to the motorway, highlighting it as a perfect place for breaking up long journeys.

While the hotel is situated in an industrial area, the overall consensus points to a surprisingly quiet and peaceful environment conducive to rest. Reviews consistently note the location as great with the added benefit of quiet surroundings despite being close to major roads. The convenience of getting back on the road the next day was a recurring positive with guests finding it easy to locate and navigate the hotel.

For those here on business, the hotel's location within a business park is noted as beneficial with several reviews mentioning its closeness to work sites and meeting spots. Though some guests found the industrial setting less appealing and a bit isolated, the immediate necessity of the location for a night’s rest was well-suited for most.

Convenient parking and the cleanliness of the hotel were also commonly praised, adding to the overall positive experience for travelers. Despite some minor issues with navigation and the industrial surroundings, ibis Bridgwater remains a practical and strategically located option for those planning a stopover en route to south-west England.

Breakfast
The breakfast experience at 'ibis Bridgwater, M5 Jct23' presents a mix of opinions. On the positive side, guests frequently praised the breakfast for being good, plentiful and tasty with a solid selection and good quality offerings. They noted items like sausages, hash browns and coffee machines receiving particular compliments. The buffet style proved popular with guests enjoying the varied options suitable for a full English breakfast and others appreciating the early opening hours and the inclusion of breakfast in the price.

However, numerous reviews highlight significant drawbacks. Guests often felt the breakfast was not well-managed with frequent complaints about items not being replenished, food being cold and areas not being clean. There were also issues with limited choices, missing items like pastries and proper scrambled eggs and dissatisfaction with the quality of some food items, such as eggs and sausages. The need to pay for parking and the overall value for money were points of contention and many felt the experience was chaotic or disappointing.

In conclusion, while the breakfast has its redeeming qualities and some guests left satisfied, there are notable areas for improvement in terms of restocking, quality control and overall service efficiency.

Dinner
The dining experience at ibis Bridgwater, M5 Jct23, has garnered mixed reviews from guests with a general consensus praising the quality of the food but raising concerns about service and menu variety. Many guests complimented the good and tasty food with specific dishes like the burger, chicken curry and fish dinner receiving notable mentions. The restaurant itself is often described as great, offering a high standard of food with a warm and welcoming atmosphere and reasonable prices. Guests particularly enjoyed the evening meals, noting the notable dishes like Penne all'Arrabbiata and the Ultimate Burger as superb.

However, there were several recurring issues that guests faced. Service times were a frequent point of contention with many reviews highlighting long waits for food—sometimes up to two hours. The restaurant staff, while generally acknowledged as knowledgeable and hardworking, seemed overwhelmed, leading to delays and occasional mishaps like food arriving cold. The limited menu was also a common complaint, especially given the discrepancies between what was advertised online and what was available in the restaurant. Additionally, some guests found the menu choices somewhat basic and expensive for what was offered.

In terms of atmosphere, the bar and restaurant areas were lauded for being lively and fun with some guests appreciating the pet-friendly facilities. Despite the slow service and limited options, many found the quality of the food to ultimately make their dining experience enjoyable. Overall, the food at ibis Bridgwater’s restaurant is well-reviewed, though improvements in service efficiency and menu variety could greatly enhance the overall dining experience.

Rooms
The rooms at ibis Bridgwater, M5 Jct23, rally a range of impressions from guests. On the bright side, many praised the cleanliness, comfort and modern aspects of the rooms. Guests notably appreciated the spaciousness of some rooms, the comfortable beds and modern bathroom facilities. The air conditioning and soundproofing were also mentioned favorably, along with the well-equipped nature of rooms providing everything needed for a stay. The industrial and contemporary design, while not to everyone's taste, adds a modern feel to the hotel experience.

However, not all reviews were glowing. Many guests found the rooms small, basic and unfinished with bare concrete walls contributing to a cold and depressing atmosphere. There were mentions of poor lighting, undersized windows and lack of ventilation, making some rooms feel stuffy and uninviting. Cleanliness was not consistent, as several reported unclean conditions, including dust, cobwebs and mold, along with issues like blocked sinks and non-functional air conditioning.

In summary, while the ibis Bridgwater offers modern, well-equipped and comfortable rooms with good amenities and accessibility, there are recurring issues with room cleanliness, maintenance and the industrial design that may not appeal to all guests. For those seeking a clean, modern place to stay with the basics covered, it might be a suitable choice, but attention to detail in room upkeep would significantly enhance the guest experience.

Beds
At ibis Bridgwater, M5 Jct23, the hotel beds receive varied feedback from guests with a significant number highlighting their comfort and quality. Many reviewers found the beds to be extremely comfortable, contributing to a good night's sleep. Positive remarks frequently mentioned the beds being big, plush and equipped with good-quality bedding and pillows. Several guests praised the spacious king-size beds and a few noted the beds were perfect or delightful.

However, there were mixed reviews regarding the firmness of the mattresses. While a majority appreciated the comfort, a few found the beds a bit hard or too firm for their liking. There were also sporadic mentions of beds being a bit close together, which may affect personal spacing, but overall, these comments were considerably outnumbered by the positive feedback.

On the downside, isolated reviews mentioned cleanliness issues, such as stains on bed linens and uncomfortable mattresses. Despite these concerns, the general consensus leans towards a pleasant and restful sleep experience at this hotel, making the beds a highlight for many visitors.

Cleanliness
The 'ibis Bridgwater, M5 Jct23' receives predominantly positive reviews regarding its cleanliness with many guests describing it as clean, modern and comfortable. The hotel is often praised for its well-maintained facilities, spotless rooms and tidy environment. Many guests highlight the clean and spacious nature of the rooms and appreciate the stylish, modern decor. Reception and restaurant areas are frequently noted as being clean and welcoming. The location is also lauded for its convenience and overall cleanliness. Some guests, however, have pointed out issues such as dusty corners, dirty cups and areas in need of deeper cleaning or renovation. Despite occasional concerns about room upkeep and housekeeping standards, the general consensus points to a high level of cleanliness and comfort at the hotel.

Staff
The reviews for the 'ibis Bridgwater, M5 Jct23' consistently highlight the hotel staff's friendliness and professionalism. Guests frequently mention feeling welcomed upon arrival with the check-in process often described as smooth and efficient. The reception staff, in particular, receive numerous compliments for their politeness and willingness to assist. Notably, specific employees, such as Nana, Carly, Ruby and Charlotte, are repeatedly praised for their excellent service, going above and beyond to resolve any issues and enhance the guest experience.

Many reviews commend the entire team for being attentive, approachable and accommodating. The bar and restaurant staff also stand out, regularly noted for their friendliness and helpfulness. Despite a few isolated incidents of perceived rudeness or disorganization, the overwhelming sentiment underscores the staff's commitment to providing a pleasant stay. Cleanliness is another consistent positive with rooms often highlighted as being tidy and well-maintained.

Overall, the hotel's staff appears to significantly contribute to a positive and welcoming atmosphere, making 'ibis Bridgwater' a commendable choice for visitors seeking friendly service and a comfortable stay.

Wi-Fi
Ibis Bridgwater, M5 Jct23, offers free WiFi to its guests, which is appreciated by some for being easily connected and providing good service in certain areas of the hotel. However, this positive experience is not universal. Several guests reported issues ranging from inconsistent network connectivity to a complete lack of WiFi in their rooms. Some reviews mentioned that the WiFi signal was often weak or non-existent, particularly on higher floors such as level 4. The internet connection in general received mixed reviews with some users finding it adequate and others experiencing significant problems, including repeated disconnections and poor performance. Additionally, a handful of guests noted that the advertised casting facility was unusable due to these connectivity issues. Overall, it seems that while the hotel offers complimentary WiFi, the quality and reliability of the connection can vary widely across different parts of the property.

Parking
The guest reviews of the ibis Bridgwater, M5 Jct23 reveal a mixed experience regarding the hotel's parking facilities. On the positive side, numerous guests appreciated the availability of ample parking and found it easy to access. The well-presented, large and modern parking facilities were mentioned favorably. Guests noted plenty of parking spaces, including specific allocations for motorcycles and disabled parking, which were convenient and well-lit.

However, there are significant concerns about the additional parking charges. The £9 per day fee was frequently deemed excessive and was often unexpected by guests with some expressing disappointment that it wasn't disclosed upfront during booking. The parking charge felt unreasonable, particularly for an out-of-town hotel. During busy times, the car park often reached full capacity, creating frustration for those who had prepaid for parking but couldn't find a space upon arrival.

Overall, while the parking facilities themselves received praise for their size and convenience, the high fees and occasional lack of available spaces due to overbooking detracted from the overall experience.

EV charging stations
The ibis Bridgwater, located near M5 Jct23, stands out particularly for its convenient EV charging facilities. Guests have noted the availability of electric car charging via PodPoint, which adds to the overall convenience for those traveling with electric vehicles. The hotel provides multiple charging points and guests have consistently found available spaces to park and charge their EVs overnight. The modern electric charging stations in the parking lot have been reliable and functional, contributing to a stress-free stay.

Aside from its EV facilities, the hotel is described as a great value and clean with many guests mentioning they would definitely use it again. For those needing an overnight stop with dependable EV charge points, ibis Bridgwater appears to be an excellent choice.

Family
Ibis Bridgwater, located near the M5 at Junction 23, proves to be a suitable choice for families traveling with children. The hotel fosters a warm family atmosphere, making it favorable for family stays and gatherings. While the facility lacks dedicated family rooms, the presence of interconnecting rooms can effectively accommodate families, offering spaces like one double room for parents and an adjoining twin room for children.

Many guests have found the room sizes to be comfortable and spacious, suitable for both adults and children and often laud the cleanliness and maintenance of the rooms. Despite the limited dining tables during peak family breakfast times, the overall dining experience is positive with great food and a spacious dining area featuring ample seating options, including lots of sofas.

The staff at the hotel stand out for their helpfulness and friendliness, contributing to a peaceful and welcoming environment. Reception staff receive particular praise for their responsiveness and friendliness, enhancing the family-friendly vibe of the hotel.

While there are some minor issues such as the occasional noisy guests, the general feedback indicates a pleasant stay for families with several guests expressing their intention to return, making it clear that Ibis Bridgwater is a practical and accommodating option for family trips.

3 Star
ibis Bridgwater, located just off M5 Jct23, offers exceptional value for money, catering well to budget-conscious travelers. Despite being a three-star establishment, it surprises guests with its clean and modern decor, comfortable beds and efficient staff services. The new and nicely decorated rooms provide a sense of comfort and modernity, elevating the typical budget hotel experience.

Ideal for short stays or business trips, the hotel's facilities are practical and functional, meeting all basic requirements without unnecessary frills. The modern reception area and well-maintained décor contribute to a pleasant stay. The cleanliness and upkeep of the property meet the usual high standards of the ibis chain, ensuring a tidy and welcoming environment.

With very good pricing compared to other nearby chain hotels, ibis Bridgwater stands out as a cost-effective option. Guests appreciate the excellent value, considering the quality of accommodations provided. The fantastic check-in and check-out times, along with the friendly and efficient staff, contribute to an overall positive experience.

While the rooms might be on the smaller side, they are designed with smart, handy workspaces and sufficient Wi-Fi capabilities, making them suitable for business needs. The hotel's on-site facilities, although minimal, are adequate and functional, ensuring guests have everything they need for a comfortable stay.

Overall, ibis Bridgwater exceeds expectations for a three-star hotel, proving to be a great choice for those seeking an affordable yet comfortable and modern stay.

Business
ibis Bridgwater, M5 Jct23, is situated within a business and industrial estate, making it ideally placed for work-related stays. Many guests describe it as a great stopover for business trips, highlighting the clean and welcoming environment. The hotel offers efficient and quick check-in services, which have been described as lightening quick and smooth.

Although the hotel aims at a business clientele with facilities such as a business center and complimentary tray in rooms, the WiFi connection has received significant criticism with some guests mentioning it's unusable for business purposes. Despite this, the location is praised as being convenient and well-established for business meetings and work purposes, especially for those attending the HPC induction nearby.

Rooms are described as industrial in style but roomy and clean. The hotel is noted for its good value for money, though some guests have been less impressed with the food service time and breakfast offerings. Parking is available, adding to the convenience for travelers.

Overall, ibis Bridgwater serves as a functional, no-frills base for business travelers, offering a modern and professional setting, even if some areas like WiFi connectivity need improvement.

Dog Friendly
At the ibis Bridgwater, M5 Jct23, the commitment to being dog friendly is evident in every aspect of their service. Dogs receive a warm welcome, complete with a VIP goodie bag filled with treats, biscuits and other thoughtful gestures. This hotel provides a very pet-friendly atmosphere, allowing guests to bring not just one but two large dogs and even their puppies.

The staff is great with pets, often going out of their way to make furry companions feel special, offering fresh water, food and cuddles. Dogs are permitted in many areas of the hotel, including the bar area, where they can stay comfortably during breakfast, although there are restrictions on access to the main restaurant.

The rooms are designed to be dog friendly, ensuring that pets can enjoy the accommodations as much as their owners. Bed comfort is another highlight with many guests noting the soft and very comfy beds.

While there are occasional remarks about noise from other dogs and the lack of grassy walking areas, the staff more than makes up for it with their welcoming attitude and genuine love for pets. Guests appreciate that their dogs are treated almost like family members, enhancing the overall pleasant stay at this conveniently located hotel.


No, ibis Bridgwater, M5 Jct23 doesn't have any pool.

No, a spa isn't available at ibis Bridgwater, M5 Jct23.

Yes, ibis Bridgwater, M5 Jct23 welcomes dogs.

Yes, parking facilities are available at ibis Bridgwater, M5 Jct23.

No, ibis Bridgwater, M5 Jct23 doesn't have a gym.

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