InfoSummary of reviewsMountainside Villas at Massanutten by TripForth is celebrated for its exceptional location, offering breathtaking scenery and a peaceful environment that makes it an ideal family getaway. Guests appreciate its proximity to James Madison University and local attractions, while enjoying the serenity and frequent wildlife encounters in the surrounding nature. The spacious accommodations are a major highlight, providing ample room for families and groups, enhanced by well-equipped kitchens and luxurious amenities like saunas and Jacuzzi tubs.
The cleanliness of the villas generally receives positive feedback, with many guests noting spotless conditions and well-maintained units that elevate their experience. However, sporadic issues have been observed, with some accommodations requiring more attention to cleanliness and maintenance.
The staff are frequently praised for their warmth and attentiveness, contributing to a welcoming and efficient atmosphere. Standout service from individuals such as Gina at the front desk adds to the overall comfort and enjoyment of guests' stays. Despite some instances of unprofessional behavior, the majority of staff interactions are supportive and friendly, enhancing the appeal for family gatherings and the overall value.
The resort offers several outdoor pools, but some guests have noted challenges regarding pool temperature, closures for renovations, and overcrowding during peak times. Nevertheless, the variety of swimming options remains a popular feature among visitors.
Beds at the villas receive mixed reviews, with many finding them comfortable, though concerns about worn-out mattresses and inconsistencies suggest room for improvement. Overall, Mountainside Villas at Massanutten by TripForth provides a scenic and spacious retreat, appealing to those seeking relaxation and adventure amidst beautiful surroundings. Show more
