Howard Johnson by Wyndham Harrisonburg enjoys a desirable location that guests frequently praise. Conveniently situated off Interstate 81, it offers easy access to various destinations including James Madison University, local stores, restaurants and the historic old town, making it ideal for visitors attending events or just passing through. The pet-friendly policies and spacious accommodations further enhance its appeal to travelers seeking value and convenience.
The breakfast offerings, although included with the room, receive mixed reviews. While some guests find the simple continental selection adequate for the price, many suggest improvements such as adding more variety and healthier options. Issues with breakfast quality, such as stale cereals and sour milk, have also been noted.
Room experiences at the hotel vary. Many guests praise the cleanliness, comfort and updated decor of their rooms, noting good amenities and a restful sleep. However, other reviews highlight drawbacks like unpleasant odors, outdated furnishings and noticeable wear and tear. Despite these inconsistencies, the hotel’s affordability continues to attract budget-conscious travelers.
Cleanliness receives mixed feedback but leans towards positive. Guests generally find their rooms clean and the bathrooms well-maintained. Nonetheless, there are reports of cigarette smells in non-smoking rooms and occasional issues with stained bedding and less thoroughly cleaned areas.
Staff interactions are largely positive with many guests commending the friendliness and helpfulness of the employees. Specific staff members, including a front desk woman and a manager named Lola, receive high praise for their exceptional service. Yet, there are occasional mentions of unhelpful attitudes from some staff members.
The beds at the hotel elicit a mixed response. Some guests find them exceedingly comfortable, while others complain about hardness and discomfort, sometimes comparing the experience to sleeping on a box spring. Issues with noisy beds and low-quality linens are also noted.
Overall,
Howard Johnson by Wyndham Harrisonburg offers a well-located, budget-friendly option with commendable staff service, though improvements in breakfast variety, room consistency and bedding quality would enhance the guest experience.