3-Star HotelThis hotel provides amenities such as a swimming pool, sauna, hammam, and fitness space. It also offers practical facilities like ski storage and bicycle cleaning, catering to both relaxation and activity.
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Summary of reviews related to the '3 Star' categorySuite Home Briancon Serre Chevalier offers a comfortable stay that aligns well with its three-star rating. Guests describe the rooms as comfortable but without luxury, fitting the expectations for a hotel of this category. The quality is generally good, meeting a high standard for a three-star hotel. Some positive notes highlight the surprising amenities for its rating, making the overall experience agreeable.
However, several reviews point out that the hotel could improve in various areas. The bathrooms are deemed average with some issues like outdated fixtures and occasional unpleasant smells. The rooms and interior also show signs of wear, including worn carpets and small televisions. Additionally, both the spa and gym facilities are criticized for being undersized and inadequately equipped.
Service levels are mentioned to be inconsistent with the staff appearing understaffed and not fully trained for all their responsibilities. Despite this, the check-in process is convenient, allowing immediate payment upon arrival.
Overall, Suite Home Briancon Serre Chevalier delivers a satisfactory experience for a three-star hotel but has some areas that could benefit from renovation and better management.
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