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Summary of reviewsComfort Inn & Suites, located in a prime spot in western North Carolina, offers guests a perfect base for exploring the scenic beauty and cultural delights of the area. With close proximity to Pisgah National Forest and the Blue Ridge Parkway, outdoor enthusiasts find it ideal for hiking and exploring trails. The hotel's convenient access to downtown Brevard allows visitors to easily enjoy local cuisine, charming shops, and historic sites, making it a versatile choice for various travel needs. Despite being centrally located, the hotel provides a peaceful environment, supported by comfortable amenities such as rooms with microwaves and refrigerators, alongside friendly and attentive staff.
Guests frequently highlight the hotel's breakfast offerings. The diverse selection features a mix of hot and cold items, including classics like eggs, bacon, and a waffle bar, alongside healthier options such as yogurt and fruit. While there are occasional minor issues, such as food temperatures or availability near the end of breakfast hours, the overall experience is positive, supported by a pleasant dining environment and adherence to Covid protocols.
The rooms at Comfort Inn & Suites are praised for their spaciousness and modern design, with a particular emphasis on cleanliness and comfort. They are well-suited for families or groups, featuring amenities like refrigerators, microwaves, and coffee machines. The modern bathrooms with excellent showers enhance the guest experience further. Most guests find their rooms exceed expectations, contributing to the hotel's reputation as a reliable choice for comfort and value.
Cleanliness is a standout aspect of the hotel, with guests consistently noting the immaculate condition of the rooms and public areas, including the lobby and dining space. The friendly and helpful staff play a crucial role in maintaining this positive atmosphere, ensuring guests feel welcomed and satisfied with their stay. While there are minor mentions of cleanliness issues, overwhelmingly, the property is seen as clean and well-maintained.
The staff at Comfort Inn & Suites receive high praise for their warm and accommodating service. Specific team members are often mentioned for going above and beyond to ensure guests have a smooth and pleasant experience. Their friendly demeanor and attentive service significantly contribute to creating a memorable stay.
Finally, the beds are frequently highlighted as a significant feature of the hotel, providing guests with a superb sleep experience. The comfortable and plush bedding, along with a quiet and clean environment, ensures guests have a restful night's sleep. While a few guests have suggested improvements, the overwhelming consensus is that the beds are exceptionally comfortable and a major factor in the positive experience at the hotel. Show more
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Categories
Hotel with Parking
This hotel offers free private parking and complimentary parking on-site, providing convenient and secure parking for guests. Bus parking is also available.
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Standard Queen Room with Two Queen Beds - Non Smoking This quadruple room features a tea and coffee maker, a seating area and a TV. The unit offers 2 beds.
Standard King Room - Non SmokingThis double room has a tea and coffee maker, a seating area and a TV. The unit has 1 bed.
King Room with Accessible Tub - Accessible/Non-SmokingThis double room features a tea and coffee maker, a seating area and a TV. The unit offers 1 bed.
King Room with Roll-In Shower - Accessible/Non SmokingThis double room features a tea and coffee maker, a seating area and a TV. The unit offers 1 bed.
Suite with Two Queen Beds and Tub - Accessible/Non Smoking This suite has a tea and coffee maker, a seating area and a TV.
King Suite - Non SmokingThis suite features a tea and coffee maker, a seating area and a TV.
Queen Suite with Two Queen Beds - Non SmokingThis suite features a tea and coffee maker, a seating area and a TV.
Guest Reviews
Location
Located in an enviable spot, Comfort Inn & Suites offers guests the ideal springboard for exploring the delights of western North Carolina. The hotel’s close proximity to Pisgah National Forest and the Blue Ridge Parkway makes it a perfect choice for outdoor enthusiasts eager to enjoy hiking, waterfalls, and forest trails. The convenience extends to downtown Brevard as well, where visitors can relish the local cuisine, charming shops, and the historic area. With the hotel situated just a short drive from Brevard College and easily accessible to key attractions, it is a hub that caters to diverse needs whether one is attending events or just soaking in the natural beauty and cultural offerings.
The location is not only central but also quiet, providing a peaceful retreat despite its nearness to lively streets. Those visiting relatives or using the hotel as a base for adventure will appreciate the ease with which they can maneuver around the area. In addition to the advantageous location, guests will find a clean and welcoming environment with comfortable amenities such as rooms equipped with microwaves and refrigerators, allowing them to enjoy leftovers from the area's diverse restaurants. The friendly and attentive staff have also garnered positive remarks, enhancing the overall experience at this ideally situated hotel.
Breakfast
At Comfort Inn & Suites, many guests have praised the breakfast offerings as a standout feature of their stay. The breakfast is frequently described as delicious, with a great variety of hot and cold items to satisfy diverse preferences. Guests appreciated the inclusion of classics like eggs, bacon, sausage, and a waffle bar alongside healthier options like yogurt and fruit. The availability of real cooked bacon alongside pre-cooked omelettes is a delightful addition for many. The breakfast buffet is noted for being well-maintained, with a plentiful spread that includes traditional items such as English muffins and cinnamon rolls, all contributing to a fulfilling start to the day.
While the breakfast generally receives positive remarks for its variety and taste, some guests noted occasional issues such as food temperatures and occasional unavailability of items closer to the end of the breakfast hours. Despite these minor setbacks, the ample and comfortable breakfast area, combined with thoughtful consideration of Covid protocols, provides a pleasant dining environment. Overall, the complimentary breakfast is seen as a valuable and enjoyable perk, contributing significantly to the guest experience at the hotel.
Rooms
Comfort Inn & Suites offers a pleasant stay with its spacious and well-appointed rooms that receive plenty of praise for their cleanliness and modern design. Many guests appreciate the large room sizes, noting that they are perfect for accommodating families or groups. The rooms are described as exceptionally clean, with comfortable beds and updated interiors featuring amenities such as refrigerators, microwaves, and coffee machines, adding to the guest convenience.
The modern bathrooms, often highlighted for their excellent showers and spacious layout, contribute to the overall comfort. Staff at the hotel are frequently commended for their friendliness and helpfulness, ensuring a welcoming and enjoyable experience. Breakfast is described as satisfactory, complementing the comfortable stay. While there are occasional mentions of cleanliness issues, most guests find their rooms and the hotel environment to meet or exceed expectations, making Comfort Inn & Suites a reliable choice for travelers seeking comfort and value.
Beds
Comfort Inn & Suites has garnered a reputation among its guests for providing an excellent sleep experience, largely due to the consistent comfort of their beds. The majority of reviews highlight the beds as being extremely comfortable, with many guests describing them as super comfy or amazing. There is a recurring theme of satisfaction with the quality of sleep thanks to the plush bedding, soft and silky sheets, and plush pillows. In addition to their comfort, the beds are complemented by a spacious and clean environment, which further enhances the overall relaxation experience. Although not every guest found the beds to their liking, with a few suggesting new mattresses might be needed, these instances appear to be rare. Overall, Comfort Inn & Suites’ beds seem to be a standout feature that contributes greatly to a positive stay.
Cleanliness
Comfort Inn & Suites stands out as an exceptional choice for travelers seeking a clean and well-maintained stay. The majority of guests consistently highlight the immaculate condition of the rooms, noting their comfortable atmosphere and the pristine state of the bathrooms. Guests describe the hotel as clean and quiet, with courteous service and a welcoming ambiance. The property itself and its amenities, including the lobby, dining area, and pool, leave a positive impression due to their modern upkeep and cleanliness. Travelers appreciate the friendly and helpful staff, adding to the overall pleasant experience. This attention to detail in maintaining cleanliness has made some guests eager to return for another stay. In addition to the clean environment, the spacious rooms offer comfortable bedding, contributing to a restful night's sleep. Although a small number of reviews mentioned minor cleanliness issues, these instances are outweighed by the overwhelmingly positive reports of cleanliness across various areas of the hotel.
Staff
At Comfort Inn & Suites, guests consistently praise the hotel for its outstanding staff, whose friendliness and helpful demeanor make a lasting impression. Visitors frequently highlight the warm and accommodating nature of the front desk team, describing them as personable, courteous, and knowledgeable. Octavia, Bilkis, Kimberly, Stacie, and Henry are specifically mentioned as exemplary members of the team, going above and beyond to ensure a smooth and welcoming experience for guests.
The hotel staff is commended for their efficient service and willingness to address guest requests promptly, whether it's changing a room or adjusting reservation dates. Their welcoming attitude extends beyond just fulfilling duties, as they are known for recommending local spots and ensuring guests feel at home. Despite occasional concerns regarding the pool cleanliness or breakfast arrangements, the warmth and helpfulness of the staff often outshine these minor inconveniences.
Overall, the friendly and attentive nature of the staff at Comfort Inn & Suites plays a significant role in creating a positive and memorable stay for guests.
No, Comfort Inn & Suites doesn't have any pool.
No, a spa isn't available at Comfort Inn & Suites.
No, Comfort Inn & Suites doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn & Suites.