Hilton London Syon Park
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Summary of reviewsHilton London Syon Park receives enthusiastic reviews from guests who appreciate its idyllic location, set within the serene landscapes of Syon Park. The hotel offers a tranquil retreat from the city while providing convenient access to attractions such as Kew Gardens and Twickenham Stadium. Its strategic placement between Heathrow Airport and central London enhances its appeal, making it ideal for both relaxation and exploration. The elegant Victorian-era style decor adds to the charm and allure of the property.
The hotel consistently delights guests with its exceptional breakfast and dinner options. The breakfast buffet is celebrated for its diverse selection and high-quality offerings, served by attentive and friendly staff. Similarly, the dining experience, including the renowned Marco Pierre White restaurant, impresses with delicious, well-presented dishes and superb service, despite occasional menu or pricing concerns.
Accommodations at Hilton London Syon Park stand out for their luxurious decor, spaciousness, and comfort. The rooms, equipped with elegant finishes and modern amenities, provide a cozy retreat with features such as large, comfortable beds and state-of-the-art bathrooms. Guests appreciate the hotel's cleanliness, noting the spotless rooms and well-maintained communal areas.
The hotel’s staff earn commendation for their excellent service, friendliness, and professionalism, with team members frequently recognized for going above and beyond to enhance guests' experiences. The consistent high level of service contributes to a welcoming and comfortable environment.
While the WiFi is generally effective and supportive of leisure and work activities, there are limitations with the free version, prompting some to opt for the paid service for enhanced connectivity.
The spa and leisure facilities, including a well-regarded gym and clean indoor pool, receive mixed reviews. Many appreciate the peaceful spa atmosphere and excellent treatments, though some are disappointed by additional charges and facility maintenance concerns. Family guests enjoy the hotel's spacious accommodations and surrounding beauty, though should be aware of the children's limited access to spa facilities.
Overall, despite minor critiques, Hilton London Syon Park excels in creating a memorable experience with its stunning location, outstanding rooms, delectable dining, and attentive service, making it a sought-after destination for leisure and family stays.
Categories
The hotel consistently delights guests with its exceptional breakfast and dinner options. The breakfast buffet is celebrated for its diverse selection and high-quality offerings, served by attentive and friendly staff. Similarly, the dining experience, including the renowned Marco Pierre White restaurant, impresses with delicious, well-presented dishes and superb service, despite occasional menu or pricing concerns.
Accommodations at Hilton London Syon Park stand out for their luxurious decor, spaciousness, and comfort. The rooms, equipped with elegant finishes and modern amenities, provide a cozy retreat with features such as large, comfortable beds and state-of-the-art bathrooms. Guests appreciate the hotel's cleanliness, noting the spotless rooms and well-maintained communal areas.
The hotel’s staff earn commendation for their excellent service, friendliness, and professionalism, with team members frequently recognized for going above and beyond to enhance guests' experiences. The consistent high level of service contributes to a welcoming and comfortable environment.
While the WiFi is generally effective and supportive of leisure and work activities, there are limitations with the free version, prompting some to opt for the paid service for enhanced connectivity.
The spa and leisure facilities, including a well-regarded gym and clean indoor pool, receive mixed reviews. Many appreciate the peaceful spa atmosphere and excellent treatments, though some are disappointed by additional charges and facility maintenance concerns. Family guests enjoy the hotel's spacious accommodations and surrounding beauty, though should be aware of the children's limited access to spa facilities.
Overall, despite minor critiques, Hilton London Syon Park excels in creating a memorable experience with its stunning location, outstanding rooms, delectable dining, and attentive service, making it a sought-after destination for leisure and family stays.
Hotel near Golf Courses
Located in Syon Park, this Hilton offers a serene escape with access to nearby golf courses. The hotel boasts luxurious accommodations and beautiful parkland surroundings, ideal for a relaxing golf-focused trip.
Hotel with EV Charging Stations
Located near Syon Park, this Hilton offers EV charging. The hotel's location provides a quieter setting while still offering convenient access to London.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Size of the spa facilities: Indoor area: 929 m2 (10000 ft2)
Spa facilities:
Indoor pool(s)
Private massage and treatment room(s) - Number: 9
Steam room(s) / Hammam(s)
Hot tub(s) / Jacuzzi(s)
Relaxation Room(s)
Spa services:
Facial treatments
Body treatments
Body scrub
Body wrap
Manicure
Pedicure
Answers last updated according to the official website.
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Hilton London Syon Park is a haven nestled within the stunning landscapes of Syon Park, offering guests an idyllic retreat from the bustle of central London. The hotel’s location is continually praised for its beauty and tranquility, with expansive gardens and scenic settings allowing guests to relax and enjoy the peaceful surroundings. It is conveniently situated to provide easy access to a variety of local attractions and amenities, including Kew Gardens, Twickenham Stadium, and Osterley tube station. The hotel is within walking distance of Brentford, making it ideal for leisurely strolls and providing easy transport links to the heart of London.
This location strikes a perfect balance between countryside charm and city convenience, making it exceptionally suitable for guests seeking both relaxation and accessibility. It is described as secluded yet strategic, positioned halfway between Heathrow Airport and London’s city center, providing ample parking space and quick train access. The building itself is beautifully maintained, offering luxurious accommodations with elegant decor that reflects a Victorian-era style.
Guests have consistently noted the quiet and peaceful ambiance, enriching their overall experience. Whether visiting for a special occasion like a wedding or a birthday, or simply for a relaxing getaway, Hilton London Syon Park offers a delightful and private retreat. Its proximity to public transport enhances its appeal, making it the perfect location for those looking to explore London while savoring serene surroundings.
Hilton London Syon Park boasts a breakfast experience that consistently receives high praise from its guests. The offerings are described as delicious and superb, with a wide variety of options that cater to diverse preferences, including hot foods and options for those with gluten and dairy allergies. Guests appreciate the excellent quality and the self-service buffet style, which features an abundant selection of dishes that are fresh, well-cooked, and beautifully presented. The breakfast staff are often noted for their attentiveness and friendly service, contributing to a pleasant dining experience. Despite occasional critiques about temperature and price, guests generally find the breakfast to be a highlight of their stay, with some considering it among the best they have had in a hotel for quite some time. The combination of good quality food and a fantastic selection makes breakfast at Hilton London Syon Park a delightful start to the day.
Dining at Hilton London Syon Park appears to offer a generally delightful and satisfying experience, accentuated by excellent service. Many guests rave about the superb quality of food served both in the main restaurant and the adjacent dining areas, including breakfast and dinner. The restaurant is often praised for its delicious and well-presented dishes, with some guests describing their meals as mouth-wateringly awesome. Despite occasional mentions of limited menu options and high prices, many reviews highlight the impressive culinary offerings available. The staff consistently receive commendation for their attentiveness and friendliness, enhancing the dining atmosphere.
While some guests experienced a longer wait for food, and there were instances of menu confusion regarding half-board options, the overall sentiment remains positive. The Marco Pierre White restaurant within the hotel stands out with outstanding dishes, providing an unforgettable steakhouse experience. The bar and adjacent eateries also receive praise for their pleasant ambiance and quality offerings.
Despite menu limitations or pricing concerns, the hotel's dining services are described as a good value for money, and many guests recommend exploring local dining options nearby, like Coach and Horses. The venue and food combine for a wonderful meal experience, making dining at Hilton London Syon Park a highlight for visitors.
Hilton London Syon Park offers a remarkable experience with its exceptional rooms that consistently impress guests. The accommodations are praised for being beautifully decorated, stylishly designed, and adorned with elegant touches that provide a unique character. Rooms are notably spacious and immaculate, providing ample comfort with incredibly comfortable beds and well-appointed bathrooms featuring luxurious amenities such as separate showers and baths, and in some cases, televisions integrated into the bathroom walls.
Guests appreciate the large, clean, and cozy atmosphere, whether enjoying a view from a private balcony or a garden terrace. The suites are noted for their technology and comforts, while standard rooms surprise with their size and comfort surpassing typical expectations for European hotels. With great attention to detail and cleanliness, the hotel maintains high standards that ensure guests feel both welcomed and indulgent. The addition of modern conveniences and thoughtful design details contribute to an overall comfortable and luxurious stay. Located in a beautiful setting with great access, Hilton London Syon Park stands out as a hidden gem providing an exceptional experience marked by its outstanding rooms and serene surroundings.
The beds at Hilton London Syon Park consistently receive high praise, with many guests describing them as exceptionally comfortable. Reviewers frequently highlight the size of the beds, noting their generous dimensions and luxurious feel. Numerous guests emphasize having had some of their best sleep experiences here, often mentioning the plush pillows and quality linens accompanying the beds. Although there are occasional remarks about discomfort or issues with pillow support, the general consensus leans strongly towards comfort and satisfaction. The overall impression suggests a restful and rejuvenating experience, making the beds a standout feature of the hotel stay.
Hilton London Syon Park receives positive feedback for its cleanliness and comfort, often meeting the high expectations associated with the Hilton brand. The hotel is described as very clean, with reviewers frequently noting its spotless rooms and well-maintained facilities. Guests appreciate the spaciousness and comfort of the rooms, highlighting the hotel's modern and stylish decor. The cleanliness extends to communal areas, with a consistently immaculate and well-presented environment. The hotel's grounds and spa area impress visitors with their beauty and upkeep, creating a lovely atmosphere for events and relaxation.
While the hotel generally maintains excellent cleaning standards, there are occasional lapses in bathroom cleanliness and room maintenance, with some guests noting specific issues like minor stains or dust. Despite these isolated concerns, the overall perception of Hilton London Syon Park is overwhelmingly positive, with friendly and accommodating staff contributing to a welcoming and comfortable stay.
At the Hilton London Syon Park, the hotel's staff consistently stands out for their exceptional service and professionalism. The reviews widely praise the team for being tremendously helpful, friendly, and accommodating, ensuring guests feel welcomed and cared for. Reception staff, in particular, are commended for their warm and informative demeanor, often going above and beyond in their approach to guest service. Notably, specific team members like Kevin the concierge and David receive accolades for their outstanding contributions and readiness to fulfill guest needs efficiently.
The atmosphere staff are described as amazing, with great teamwork across the board, contributing to the peaceful and inviting environment of the hotel. Whether it's dealing with inquiries or resolving issues, the staff are hailed as attentive, polite, and eager to assist, often exceeding guest expectations. Although a few reviews mention minor hiccups with specific experiences, the majority highlight the team's positive attitude and dedication to providing first-class service. This commitment to high standards makes the Hilton London Syon Park an inviting destination where guests feel valued and cherished throughout their stay.
At Hilton London Syon Park, guests generally find the WiFi service effective and convenient. Offering modern facilities, the hotel is equipped with ample USB ports, enhancing the experience for visitors who rely on portable devices. The WiFi connection is frequently characterized as working well, facilitating tasks for those visiting for both leisure and work. However, there are some limitations; guests often have to pay for access to higher quality internet service and the free version offers restricted features, allowing access primarily to platforms like YouTube and ITV. While the setup process can be challenging, overall feedback indicates satisfaction with the internet capabilities provided within the hotel’s tech-forward environment.
The Hilton London Syon Park offers a spa experience that has both delighted and left some guests wanting. Visitors frequently praise the spa for its relaxation and quality, describing the space as beautiful, clean, and well-presented. Many rave about the peaceful atmosphere, calming environment, and the fabulous indoor pool. The facilities, including the sauna, steam room, and gym, are noted for their excellence, and specific treatments like the full body hot stone massage receive high marks for their quality.
However, not all feedback is glowing. Several guests point out that the spa facilities appear outdated and could use refurbishment. A recurring concern is the additional charge for spa access—often deemed excessive for the offering. Some guests were disappointed to find certain features, like the jacuzzi, not functioning and noted the area felt crowded or in need of better maintenance.
Overall, the spa at Hilton London Syon Park has strong potential with its excellent treatments and lovely amenities, but guests suggest improvements in maintenance and value-for-money to enhance the experience fully.
Hilton London Syon Park offers a gym experience that's generally well-regarded by guests. Visitors appreciate the cleanliness and maintenance of the gym, which contributes to a satisfying workout environment. The fitness facilities, while sometimes noted to be small or lacking certain equipment for a full-body workout, are nonetheless complimented for their modern and well-equipped nature. Access to the gym is complimentary for some guests, although others have noted that there can be additional charges for gym use. The leisure area, which includes the gym, pool, and spa, receives praise for its excellence and overall superb quality. These positive aspects, combined with technologically advanced rooms and a welcoming atmosphere, make for an enjoyable stay at the hotel. Though some reviews indicate room for improvement in equipment variety, the overall sentiment towards the gym facilities remains favorable, contributing to a robust leisure experience at the Hilton London Syon Park.
Hilton London Syon Park offers an indoor pool and jacuzzi that many visitors have praised for their cleanliness and excellent water temperature. Despite its beautiful appearance and decent size, the overall pool experience at the hotel comes with some drawbacks. Guests are required to pay extra fees, often up to £25 per person, for limited access to the pool area, which is restricted to 90-minute sessions. This cost is not included in the standard hotel fee, leaving some visitors disappointed and questioning the additional charges.
While the pool and jacuzzi have been described as lovely and well-kept, there are concerns about the facilities appearing outdated and in need of refurbishment. Issues such as overcrowding and limited access for children under the age of 18 have been noted, which can detract from the overall spa experience.
Guests have expressed dissatisfaction with the pool's availability being contingent upon paying for spa access, and some have suggested that amenities such as the sauna, steam rooms, and pool should be included in the main hotel cost. Despite these concerns, many visitors have found the pool area enjoyable, with enough loungers provided for relaxation. Overall, while the pool and spa facilities at Hilton London Syon Park can be delightful, potential guests should be aware of the extra costs involved and the condition of certain amenities.
Hilton London Syon Park offers a pleasant experience for families, providing an ideal location that serves as a gateway to explore London and nearby attractions like Kew Gardens. The hotel excels with friendly and accommodating staff who attend to families' needs, ensuring a comfortable stay. Guests often applaud the hotel’s beautiful surroundings, perfect for a family stroll or outdoor pre-dinner drinks. While the spa-like pool facility does not allow children, the hotel compensates with a snake and ladders soft play area and a playground to keep young ones entertained. Families appreciate the spaciousness of the family rooms, though some have noted issues with the proximity to nightlife noise. The establishment also boasts an environment that can appeal to diverse preferences, from weddings to casual family stays, and its convenient location and excellent service make it a highly recommended choice for families visiting the area.
Hilton London Syon Park receives high praise for its exceptional standards and relaxing atmosphere. Many guests highlight that the hotel feels more like a resort, providing a superb experience in every aspect. The hotel is appreciated for its first-rate facilities, making it a standout among other accommodations. Several visitors mention that the hotel not only deserves its four-star classification but could easily be considered a five-star establishment. Whether it's the quality of service or the overall ambiance, Hilton London Syon Park leaves a lasting impression on those who visit.
Hilton London Syon Park seems to cater well to business travelers, offering facilities that fulfill basic professional needs. The location is ideal for those with business interests in the area, making it convenient for frequent travelers. The hotel provides a business room equipped with PCs and a color printer, available for guest use at no additional charge, adding value for those needing quick internet access or document printing. This aligns with positive feedback from guests who found the accommodations excellent for business trips and would consider returning for both work and leisure purposes.
The Hilton London Syon Park receives positive feedback regarding its accessibility features, particularly catering to guests with disabilities. Visitors frequently note the hotel's ability to accommodate specific accessibility requests, such as providing appropriate rooms for those traveling with elderly family members. Wheelchair users commonly report that navigating the premises is straightforward, underscoring the hotel's commitment to inclusivity. The staff is frequently highlighted for their helpfulness and friendliness, ready to assist guests whenever needed. While there is a slight mention of the distance of some accessible rooms from the main reception area, the overall experience remains positive. However, it may not be the best fit for older travelers, suggesting some room for improvement in serving this particular demographic. Overall, the hotel maintains a reputation for being beautiful, clean, and accessible, with a team dedicated to ensuring a pleasant stay for all guests.
Nestled in the picturesque Syon Park, Hilton London Syon Park offers an experience that consistently exudes luxury, making it a standout among four-star accommodations. Guests are captivated by the stunning hotel decor and beautifully appointed rooms, complete with luxurious bathrooms featuring both showers and baths. The classic luxury rooms are complemented by superb facilities and excellent service, positioning the hotel as a possible contender for five-star status. Visitors are enchanted by the beautiful views and surrounding parkland, which contribute to a serene and opulent atmosphere.
The hotel impresses with its spacious and comfortable accommodations, where guest expectations are not only met but often exceeded. The attentive and friendly staff further enhance the luxurious experience, providing exceptional service that aligns with the Hilton standard. With plentiful free parking and sumptuous dining options, every detail is crafted to ensure a delightful stay. Couples, especially, find it a perfect retreat, enjoying the indulgent ambiance and exceptional amenities. Whether for a tranquil getaway or a special celebration, this posh hotel delivers an outstanding experience, leaving guests feeling pampered and satisfied.
Hilton London Syon Park provides an enchanting escape, ideal for romantic getaways and those special celebratory occasions. Nestled in stunning gardens, the hotel boasts a modern design that complements its picturesque surroundings, offering a serene retreat for couples. Guests frequently highlight its suitability for romantic breaks, with many visiting to mark special events like anniversaries and birthdays. Thoughtful gestures such as complimentary plates of fruit, special birthday cake platters, and the overall warm and beautiful ambiance contribute to the sense of indulgence. Many couples describe their stays as amazing and appreciated small touches that made their experiences memorable. With its tranquil setting and proximity to attractions like Kew Gardens, the hotel provides the perfect backdrop for a relaxing and intimate escape. The delightful bar and restaurant further enhance the experience, making it a great choice for a romantic weekend retreat.
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Location
This location strikes a perfect balance between countryside charm and city convenience, making it exceptionally suitable for guests seeking both relaxation and accessibility. It is described as secluded yet strategic, positioned halfway between Heathrow Airport and London’s city center, providing ample parking space and quick train access. The building itself is beautifully maintained, offering luxurious accommodations with elegant decor that reflects a Victorian-era style.
Guests have consistently noted the quiet and peaceful ambiance, enriching their overall experience. Whether visiting for a special occasion like a wedding or a birthday, or simply for a relaxing getaway, Hilton London Syon Park offers a delightful and private retreat. Its proximity to public transport enhances its appeal, making it the perfect location for those looking to explore London while savoring serene surroundings.
Breakfast
Dinner
While some guests experienced a longer wait for food, and there were instances of menu confusion regarding half-board options, the overall sentiment remains positive. The Marco Pierre White restaurant within the hotel stands out with outstanding dishes, providing an unforgettable steakhouse experience. The bar and adjacent eateries also receive praise for their pleasant ambiance and quality offerings.
Despite menu limitations or pricing concerns, the hotel's dining services are described as a good value for money, and many guests recommend exploring local dining options nearby, like Coach and Horses. The venue and food combine for a wonderful meal experience, making dining at Hilton London Syon Park a highlight for visitors.
Rooms
Guests appreciate the large, clean, and cozy atmosphere, whether enjoying a view from a private balcony or a garden terrace. The suites are noted for their technology and comforts, while standard rooms surprise with their size and comfort surpassing typical expectations for European hotels. With great attention to detail and cleanliness, the hotel maintains high standards that ensure guests feel both welcomed and indulgent. The addition of modern conveniences and thoughtful design details contribute to an overall comfortable and luxurious stay. Located in a beautiful setting with great access, Hilton London Syon Park stands out as a hidden gem providing an exceptional experience marked by its outstanding rooms and serene surroundings.
Beds
Cleanliness
While the hotel generally maintains excellent cleaning standards, there are occasional lapses in bathroom cleanliness and room maintenance, with some guests noting specific issues like minor stains or dust. Despite these isolated concerns, the overall perception of Hilton London Syon Park is overwhelmingly positive, with friendly and accommodating staff contributing to a welcoming and comfortable stay.
Staff
The atmosphere staff are described as amazing, with great teamwork across the board, contributing to the peaceful and inviting environment of the hotel. Whether it's dealing with inquiries or resolving issues, the staff are hailed as attentive, polite, and eager to assist, often exceeding guest expectations. Although a few reviews mention minor hiccups with specific experiences, the majority highlight the team's positive attitude and dedication to providing first-class service. This commitment to high standards makes the Hilton London Syon Park an inviting destination where guests feel valued and cherished throughout their stay.
Wi-Fi
Spa
However, not all feedback is glowing. Several guests point out that the spa facilities appear outdated and could use refurbishment. A recurring concern is the additional charge for spa access—often deemed excessive for the offering. Some guests were disappointed to find certain features, like the jacuzzi, not functioning and noted the area felt crowded or in need of better maintenance.
Overall, the spa at Hilton London Syon Park has strong potential with its excellent treatments and lovely amenities, but guests suggest improvements in maintenance and value-for-money to enhance the experience fully.
Gym
Pool
While the pool and jacuzzi have been described as lovely and well-kept, there are concerns about the facilities appearing outdated and in need of refurbishment. Issues such as overcrowding and limited access for children under the age of 18 have been noted, which can detract from the overall spa experience.
Guests have expressed dissatisfaction with the pool's availability being contingent upon paying for spa access, and some have suggested that amenities such as the sauna, steam rooms, and pool should be included in the main hotel cost. Despite these concerns, many visitors have found the pool area enjoyable, with enough loungers provided for relaxation. Overall, while the pool and spa facilities at Hilton London Syon Park can be delightful, potential guests should be aware of the extra costs involved and the condition of certain amenities.
Family
4 Star
Business
Accessible
Luxury
The hotel impresses with its spacious and comfortable accommodations, where guest expectations are not only met but often exceeded. The attentive and friendly staff further enhance the luxurious experience, providing exceptional service that aligns with the Hilton standard. With plentiful free parking and sumptuous dining options, every detail is crafted to ensure a delightful stay. Couples, especially, find it a perfect retreat, enjoying the indulgent ambiance and exceptional amenities. Whether for a tranquil getaway or a special celebration, this posh hotel delivers an outstanding experience, leaving guests feeling pampered and satisfied.
Romantic
Yes, Hilton London Syon Park has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hilton London Syon Park. For more information, read the answers to the Spa questionnaire
No, Hilton London Syon Park doesn't allow dogs.
No, parking facilities aren't available at Hilton London Syon Park.
Yes, Hilton London Syon Park has a gym.
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