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Summary of reviewsThe Grand Bittar Hotel, located in the heart of Brasilia, enjoys a stellar reputation primarily for its exceptional location. Nestled near key landmarks like the TV Tower, the Esplanade of Ministries and various government buildings, it’s a convenient option for both business and leisure travelers. Proximity to shopping malls like Pátio Brasil means guests have easy access to dining, shopping and other amenities. Many visitors appreciate the panoramic views from the hotel, which add an extra charm to the stay.
Guest opinions on the breakfast are quite varied with some praising it for being satisfactory and diverse, while others note a lack of variety and quality issues. Despite these mixed feelings, the dining experience is bolstered by good à la carte options and room service breakfast. However, the dinner options receive mixed feedback with some guests finding the menu limited and prices high. While some dishes were well-received, overall, the food quality and menu variety during dinner left room for improvement.
The hotel's rooms are spacious and comfortable with many featuring balconies and city views. While the size and comfort of the rooms are strong points, the facilities and furniture are dated with frequent mentions of worn-out furniture and stained carpets. Maintenance issues and inconsistent cleaning services also detract from the overall guest experience.
Cleanliness at the Grand Bittar Hotel has received a mix of praise and criticism. While many guests find the rooms and bathrooms clean and well-maintained, others point to issues like dirty carpets and poorly cleaned common areas. The hotel staff, however, are frequently praised for their friendliness and helpfulness, contributing to a welcoming atmosphere despite occasional reports of slow or unresponsive service.
The Wi-Fi service at the hotel has been largely criticized with many guests experiencing weak signals and frequent disconnections. The spa and pool facilities also receive mixed reviews. While the spa is described as nice and complete, the adjoining gym area needs better maintenance. The pool, although pleasant, suffers from inconsistent upkeep with reports of it being dirty or even empty at times.
Family accommodations at the Grand Bittar Hotel get positive reviews for their comfort and convenience. The staff’s kindness and quick service enhance the family-friendly environment, which is further supported by the hotel's excellent location near parks, shopping malls and restaurants.
Beds are mostly described as comfortable with many guests appreciating the large, cozy sleeping arrangements. However, there are occasional complaints about the quality of mattresses and bedding.
Despite being classified as a four-star hotel, some guests feel that the hotel falls short of this standard due to outdated facilities and maintenance issues. Nonetheless, it offers good value for money and is ideal for business travelers needing a conveniently located, spacious and comfortable place to stay. With focused enhancements in cleanliness, breakfast quality and overall maintenance, the Grand Bittar Hotel has the potential to better meet the expectations associated with its category. Show more
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Categories
Luxury Hotel
Offering luxurious accommodation, this hotel includes an outdoor pool, spa, sauna, steam room, and massage services. Rooms feature private balconies with scenic park views and guests enjoy a rich breakfast buffet.
Hotel with Spa
The hotel features spa facilities, offering guests a convenient way to relax and rejuvenate during their stay.
Family Friendly Hotel
Mentioned as a family-friendly option in search results, suggesting it provides a suitable environment and amenities for guests traveling with children.
Hotel near Nightlife Spots
Located in Setor Hoteleiro Sul, Quadra 5, this hotel benefits from a central location close to the nightlife hubs in Asa Sul. Guests can easily reach a variety of bars and clubs.
5-Star Hotel
This hotel offers a blend of comfort and convenience with its well-appointed rooms and comprehensive facilities. It includes a fitness center, on-site dining, and a central location providing easy access to the city's attractions.
Hotel with Outdoor Pool
The hotel offers an outdoor swimming pool with a poolside bar. Additional relaxation facilities include beach umbrellas, a steam room, a sauna, and a spa.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Room Types
Luxury Double RoomThis air-conditioned room features a balcony, cable TV, telephone, minibar and safe. Wi-Fi is available for a fee.
VIP Double RoomThis air-conditioned room features a balcony, cable TV, telephone, minibar and safe. Wi-Fi is available for a fee.
Luxury Suite with Hot TubThis spacious, air-conditioned suite features a balcony, seating area, cable TV, telephone and fax. A minibar and safe are also included. Wi-Fi is available for a fee.
Luxury Twin RoomThis air-conditioned room features a balcony, cable TV, telephone, minibar and safe. Wi-Fi is available for a fee.
VIP Twin RoomThis air-conditioned room features a balcony, cable TV, telephone, minibar and safe. Wi-Fi is available for a fee.
Luxury Single RoomThis air-conditioned room features a balcony, cable TV, telephone, minibar and safe. Wi-Fi is available for a fee.
Guest Reviews
7.5
Good
Location
The Grand Bittar Hotel boasts a stellar location in Brasilia, praised for its convenience and central positioning. Guests frequently highlight its proximity to key landmarks like the TV Tower, Esplanade of Ministries and various government buildings, making it ideal for both leisure and business travelers. It's situated near shopping malls such as Pátio Brasil, offering easy access to restaurants, shops and other amenities. This strategic central location also ensures straightforward transportation options, including Uber, which many visitors found affordable and efficient.
The hotel's vicinity to major tourist attractions, malls and dining establishments lends it an advantage for those looking to explore the city or attend events in the central region. Many reviews commend the panoramic views available from the hotel, particularly from the corridors and certain rooms, adding an extra appeal to the stay.
Overall, the Grand Bittar Hotel's location is a significant draw, frequently described as excellent, perfect and very convenient, which significantly enhances its appeal in the heart of Brasilia.
Breakfast
Guests' opinions on the breakfast at Grand Bittar Hotel are remarkably mixed. While some guests found the breakfast satisfactory, remarking on good coffee, fresh and tasty options and a pleasant atmosphere, many others expressed disappointment. Positive reviews highlight a very good and diverse breakfast, complete with several options and well-served dishes. A few guests even called the breakfast exceptional, enjoying the varied and plentiful offerings.
However, a significant number of reviews point out a lack of variety and poor quality of food items. Complaints included dry and hard bread, cold dishes, stale food and beverages like watery juice and acidic coffee. Some guests noted that breakfast did not meet the standards expected of a high-category hotel with reports of basic items missing and late start times adding to the dissatisfaction.
In essence, while the breakfast at Grand Bittar Hotel has its merits, especially with well-served and tasty meals for some guests, the overall experience for many others fell short due to limited options and inconsistent quality.
Dinner
The restaurant at Grand Bittar Hotel receives mixed reviews from guests regarding its dinner offerings. While some guests highlighted the convenience of having a restaurant on-site, they also noted that the dinner menu is limited and the quality of food does not always justify the high prices. The buffet, in particular, was considered weak and expensive by many. Although certain dishes like the Caprese salad were praised, the overall food quality and diversity, especially for dinner, failed to impress numerous guests.
There were several complaints about the restaurant service with many pointing out the need for improvement both in terms of service quality and the range of offerings. Guests mentioned issues like broken air conditioning, limited quick meal options and a lack of dietary-restricted choices. However, there were positive mentions of good à la carte options and the convenience of room service breakfast.
In summary, while the restaurant at Grand Bittar Hotel provides the convenience of on-site dining, it falls short in variety and value for many guests, highlighting the need for potential improvements in menu options and overall service quality.
Rooms
Guest reviews of the Grand Bittar Hotel highlight the spaciousness of its rooms as a significant plus with many appreciating the large and comfortable accommodations. The bathrooms are described as sizeable and well-ventilated, often containing bathtubs. Some rooms also boast balconies and wonderful city views, adding an extra layer of appeal.
While the rooms are comfortable and the beds praised, numerous reviews indicate that the facilities and furniture are quite dated. Guests noted issues such as antique and worn-out furniture, stained carpets and broken fixtures. Poor lighting in rooms and bathrooms is frequently mentioned, along with a lack of adequate electrical outlets and outdated TV sets. Cleaning services received mixed reactions—although some found it efficient, others were disappointed by inadequate room cleaning and maintenance.
Many guests encountered problems with air conditioning systems, either being non-functional or impossible to regulate. Complaints also pointed to missing essentials like towels and toilet paper at times and concerns about noise insulation. The mini-fridge and room safes were seen as useful amenities, even if the hotel’s overall service quality varied with room service deemed either quick or subpar.
Ultimately, while the Grand Bittar Hotel offers generously sized rooms with basic comfort, guests consistently noted a pressing need for modernization and better upkeep to enhance the overall stay experience.
Beds
Travelers to the Grand Bittar Hotel have found the comfort of the beds to be mostly pleasant with a few inconsistencies. Many guests have praised the beds for being large, cozy and extremely comfortable, highlighting the quality of the bedding and cleanliness. Terms like "comfortable bed," "good bed," and "very comfortable bed" appear frequently, suggesting that the majority of visitors are satisfied with their sleeping arrangements.
However, some guests have noted issues with the mattresses, describing them as too soft, hard or old, which led to a less than ideal sleeping experience. While several reviews mentioned that the mattresses were "adequate" or "reasonable," a few pointed out that the beds were uncomfortable or in need of upgrading. There were also mentions of bedding concerns such as poor-quality pillows and outdated linens.
Despite these occasional problems, most reviews reflect a positive experience with comfortable beds and spacious rooms. The overall emphasis on comfortable beds suggests that the Grand Bittar Hotel generally provides a soothing and restful stay, even if there are areas that could benefit from improvements.
Cleanliness
Grand Bittar Hotel has received mixed reviews regarding its cleanliness. Numerous guests were delighted with the spacious and comfortable rooms, highlighting impeccable cleanliness, very clean bathrooms and fresh towels and bedding. Exceptional cleaning services, especially from individual staff members like Cris, were often praised for their trustworthiness and thorough attention to detail.
However, the positive feedback is tempered by several concerns. Some reviews pointed out issues with dirty carpets, old and poorly maintained rooms and inadequate cleaning schedules. Certain common areas such as hallways, the pool area and breakfast facilities were sometimes noted as being dirty or neglected. Specific criticisms included stained towels, dirty elevators and poorly cleaned bathrooms and trash bins. Additionally, some guests observed that the hotel urgently needs renovation, noting outdated equipment and maintenance issues.
Despite these varied experiences, the hotel's prime location and its potential for improvement suggest that with a concentrated effort on enhancing cleanliness and maintenance, Grand Bittar Hotel could significantly elevate its guest satisfaction.
Staff
At the Grand Bittar Hotel, the staff consistently receive high praise for their friendly and attentive service. Guests frequently highlight the professionalism and politeness of the employees, underscoring their efficiency and helpfulness. The front desk and reception teams are often commended for being courteous with many reviews noting their ability to promptly address requests and concerns. Despite occasional mentions of unhelpful or unfriendly receptionists, the overall impression is largely positive thanks to the dedicated and supportive nature of the staff.
Numerous reviews appreciate the staff's hospitable and kind demeanor, which contributes significantly to a welcoming atmosphere. Many guests have had positive interactions with employees across various service areas, describing them as polite, respectful and attentive. The cordial and professional service provided by the reception and wait staff adds to the hotel's charm, enhancing the guests' overall experience.
However, it's worth noting that not all feedback is glowing. Some guests experienced a lack of friendliness and commitment from certain staff members and there were reports of slow or unresponsive service. Despite these occasional shortcomings, the majority of reviews celebrate the hotel's strong customer service, emphasizing the staff's significant contribution to a pleasant stay at the Grand Bittar Hotel.
Wi-Fi
Guests at the Grand Bittar Hotel have expressed notable challenges with the Wi-Fi service. Although some have reported good Wi-Fi and solid internet connections at times, the majority of reviews highlight a range of issues. These include weak signals, poor coverage in rooms and frequent disconnections. Wi-Fi tends to be unstable, particularly during peak occupancy times and several guests experienced complete outages for extended periods. Additionally, the absence of Wi-Fi passwords and reception extensions in certain rooms exacerbates the inconvenience. Travelers relying on the hotel's Wi-Fi might find the service inconsistent and insufficient for their needs.
Spa
The Grand Bittar Hotel's spa area offers a blend of positive and some less favorable aspects. While the spa itself is described as very nice and complete, the surrounding gym area falls short with reports of leaks, rusty equipment and limited workout options. Despite this, the presence of a beauty salon is a convenient feature for guests attending events. Additionally, the staff receive praise for their attentiveness and kindness, contributing to a more pleasant experience. However, some points of improvement include updating the spa amenities, as some reviews suggest the towel filters are old and the spa area feels somewhat abandoned.
Pool
The pool at the Grand Bittar Hotel has received mixed feedback from guests. Many highlighted that the pool itself has pleasant and inviting features, making it superior in size compared to other nearby hotels. Some guests mentioned that the pool and the surrounding open area are generally enjoyable. On the positive side, there were mentions of the pool being very good, clean and well-maintained at times.
However, there were significant concerns about cleanliness and maintenance. Numerous reviews pointed out that the pool was often dirty, cloudy or even empty. Conditions were sometimes inadequate with residue in the water and the area looking neglected. A particular point of contention for guests was the inconsistency in the pool's upkeep with instances where it appeared well-cleaned but also frequent reports of poor conditions.
Additionally, there is no heating for the pool, which can be a drawback, especially in colder weather. Limited sunlight hours, lack of adequate lighting at night and the absence of on-site services or snacks further diminish the experience for some visitors. Despite these drawbacks, some guests did appreciate the existing amenities, including the sauna and gym, although they too could benefit from more attention and maintenance.
Family
At the Grand Bittar Hotel, families will find accommodations perfectly suited for their needs with various family rooms and family suites available. These options ensure comfort and convenience for those traveling with children. Reviews highlight that family rooms are adequate and good, making it a solid choice for family stays. The staff at the hotel is praised for their kindness and quick service, adding to the welcoming and child-friendly environment.
One review specifically mentions the benefit of a late check-out to accommodate young children, showcasing the hotel's understanding of family dynamics. Additionally, the presence of a beauty salon provides convenience for guests attending special events like weddings and graduations, making it easier for families to get ready for their occasions.
Families receive special treatment and the hotel's quiet ambiance is appreciated, contributing to a pleasant stay. The location is another strong point with excellent proximity to significant parks, shopping malls, snack bars and restaurants, making it easy for families to explore and enjoy the surrounding area.
4 Star
The Grand Bittar Hotel in the Federal Capital center has received mixed reviews regarding its four-star status. It seems there is some discrepancy between the advertised classifications and guest expectations. While the hotel is billed as a four-star property, many guests feel it falls short of this mark. Despite this, the hotel is noted for having a good price for a four-star hotel and an excellent cost-benefit ratio.
The hotel seems ideal for business travelers, but reviews suggest it urgently needs modernization to live up to its claimed standard. Critical mentions include outdated and poorly maintained facilities. The breakfast and overall service quality also appear disappointing for a hotel of this category with specific remarks about serving stale bread.
In conclusion, while the Grand Bittar Hotel offers decent pricing for a four-star establishment, it may fall short in many key areas that define a true four-star experience.
Business
Grand Bittar Hotel presents itself as a well-situated option for business travelers due to its convenient location and suitable facilities.
The business lobby and various amenities make it fit for business trips, ensuring that those going to Brasília for work find it quite accommodating. The breakfast service, while deemed compatible, could start earlier to better suit those with early morning commitments. The hotel's Wi-Fi, though praised, has received remarks about instability, which could impact internet-dependent tasks.
Rooms cater primarily to business needs, offering specific facilities for meetings though there is room for improvement, such as providing accessible power outlets near beds and ensuring a pen and notepad are available. The business center, noted as requiring cleanliness enhancements and the fee charged for late checkout detract from an otherwise positive experience. The Grand Bittar Hotel remains a good business hotel, especially for short stays focused on work.
Outdoor Pool
The guest reviews of the Grand Bittar Hotel highlight a mixed experience with the outdoor pool. Many positive comments mention the pool being clean, well-maintained and even heated, suggesting a pleasant swimming experience. Some guests specifically noted that the pool is in great condition and looks renovated. Additionally, the proximity to Shopping Pátio Brasil is a favorable aspect for those looking to combine leisure with retail therapy. However, there are also several remarks indicating that the pool area can appear neglected and abandoned at times with some guests finding the pool dirty and in need of better maintenance. Despite these issues, the functioning and clean state of the pool are frequently appreciated by visitors.
Luxury
The Grand Bittar Hotel exudes an aura of luxury and refinement, creating a distinguished and exceptional atmosphere for its guests. The hotel's structure and ambiance are notably refined, adding to its appeal as a high-end destination. The luxury VIP suite rooms offer enticing extras, including access to an open bar in the evening, enhancing the overall experience for those willing to pay a premium. Moreover, the hotel is considered to provide a significant cost-benefit ratio, particularly for those seeking a taste of luxury at a relatively affordable price.
However, despite these positive aspects, there are certain areas where the hotel falls short of its 5-star aspirations. Some guests have indicated that the hotel requires a complete renovation to truly meet the 5-star standards it advertises. Issues such as inadequate guest services and limited breakfast options have been noted, which diminish its claim to be a top-tier establishment. While the hotel offers a luxurious stay, it may not fully satisfy expectations for all discerning travelers.
Yes, Grand Bittar Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Grand Bittar Hotel.
Yes, Grand Bittar Hotel welcomes dogs.
No, parking facilities aren't available at Grand Bittar Hotel.